
Ilona D. Goukassian, DO
Ratings and Reviews
4.849 Ratings 25 Comments |
|
---|---|
Listened to me | 4.8 |
Cared about me | 4.8 |
Clearly explained my problem or condition | 4.8 |
Included me in decisions about my care | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 2, 2023 Kindness and Caring ??
- September 2, 2023 Very approachable and seemed genuinely interested in my concerns, and management of my condition. Dr. G. Was very professional but again felt approachable and friendly.
- August 30, 2023 She cared talked with knowledge and made sure I understood everything.
- August 15, 2023 She took her time to explain the situation and the process moving forward. She listened and answered all of my questions to my satisfaction.
- August 10, 2023 Wonderful mix of professional and casual. Perfect.
- August 2, 2023 Dr Goukassian was very educated and easy to talk to. She discussed treatment, listened to any concerns I had and made me feel at ease.
- July 30, 2023 Dr. G took the time to listen to me about my symptoms. She explained plan of care and labs. Gave me time to ask questions. She made me feel like she had all the time in the world to address my concerns.
- July 30, 2023 She is very knowledgeable and asks how I feel about how my medication works. She is also interested in how I feel on a daily basis. I enjoy my visits to Dr. Goukassian as she is friendly and upbeat and that I can call her if I have questions or concerns.
- July 29, 2023 Happy to have her as an endocrinologist. Love her persona, and wisdom.
- July 24, 2023 Doctor had a well laid out plan for my care based on results and reassured me that I am making progress with my illness. She listened to my concerns and addressed them to my satisfaction
- July 21, 2023 Dr. G was TOPS with her CARE and SKILL!
- July 20, 2023 WFB Endocrinology works well for me. Dr. G is very thorough in reviewing my records, acquiring new information with testing, when appropriate, and answering my questions. She is caring and shows appropriate attention to my concerns.
- July 14, 2023 She listened to me whenever I was anxious and nervous while asking questions and she answered them all.
- June 22, 2023 She's to the point, professional and cordial.
- June 20, 2023 I left my other endo doctor because he did not listen, did not explain ev my lab results and did nit seem to care. Dr. G was very attentive , listened and understood how I felt. To me this is very important.
- June 18, 2023 She always listens and is open to hearing your concerns. She addresses it with your input and then we decide the right approach.
- June 17, 2023 Very professional, friendly, listens, explains everything, she's the best!
- June 16, 2023 Upbeat and caring. Knows my case and asks the relevant questions
- June 11, 2023 Overall a good doc and her nurses are good too. I’ve referred a few coworkers to her.
- June 3, 2023 Good Doctor
- May 30, 2023 I highly recommend Dr G. She reviewed my medical history, listened to me and them explained the plan moving forward. She is knowledgeable and compassionate. I would send any of my friends and family to Dr G.
- May 20, 2023 Wonderful impressive amount of knowledge, care and compassion. Listened intently and responded with such genuine sincere interest. Thankful
- May 18, 2023 Dr.Goukassian was very good. She was very Detailed and explained everything to me. Good job!
- May 17, 2023 Very helpful
- May 11, 2023 She is understandably, listens to my wants and needs. She gives me clear answers to my questions and cares. I enjoy my time with her
Locations
Endocrinology - Premier
formerly known as Cornerstone Endocrinology
Credentials
Education
- DO, University of New England College of Osteopathic Medicine, 2016
Residency
- Internal Medicine, Kent Hospital/Brown Alpert Medical School, 2019
Fellowship
- Endocrinology, Wake Forest Baptist Medical Center, 2021
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC