Lorena Hernandez-Tellez, DrPH, MD
Lorena Hernandez-Tellez, DrPH, MD
Ratings and Reviews
4.9300 Ratings 115 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.8 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- June 5, 2023 Dr. Hernandez-Tellez is compassionate, takes her time to listen, and truly wants me to understand and be satisfied with my treatments!
- June 3, 2023 This is a very good place for medical care the staff is friendly and ur sign in and visit don't take all day.My dr.linstens and talks about my care plan completely every visit.My dr.doesn't change my care plan without discussing with me first.I'm very satisfied with Dr.Hernandez
- June 1, 2023 listens and acts on what i report to her
- May 24, 2023 All I can say and say again and again is Doctor Hernandez-Tellez has been a great Doctor for me and my Family. My family of three also see other Doctors with in the Wake Forest Baptist network like Doctor Jane Boggs, who is another great Doctor we have been blessed to have taking care of my special needs daughter. You and other management reading this need to make sure you find the good things your employees do right and not just pointing out what they do wrong.
- May 21, 2023 Dr. Tellez is very concerned about you. She takes her time to listen and lets you ask questions. She is very smart and caring.
- May 21, 2023 Listened to all our concerns and opinions when deciding treatment options
- May 20, 2023 Her concerns for my health and well-being
- May 20, 2023 Awesome and wonderful doctor.
- May 18, 2023 I am glad I found Atrium & Dr. H-T. I'm a 63 year old woman and am thrilled to have found an Doctor of Internal Medicine to card for me.
- May 15, 2023 Although the good doctor likely had a full schedule, she nevertheless seemed to be in no rush with me, taking the time to address all of my concerns.
- May 13, 2023 Very good doctor
- May 12, 2023 Even after I left the exam room she looked a bit more at my back records and found more information on my condition. She is amazing I have never had a doctor that actually listened to everything I said.
- May 12, 2023 Absolutely would recommend Dr. Hernandez -Tellez to anyone looking for a wonderful, caring, attentive medical professional... always listens to all concerns, explains results/conditions and truly listens to her patients!!!
- May 10, 2023 Kind, knowledgeable, patient, understanding, all you ask for in a care provider.
- May 6, 2023 Muy buena Dra. Muy profesional y sobre todo humana se interesa por el paciente está pendiente de sus tratamientos y estudios a seguir, yo la felicito por su profesionalismo y carismática.
- May 5, 2023 Thanks for caring!!
- May 1, 2023 Good interaction with Dr. Hernandez-Tellez discussing issues and concerns.
- April 30, 2023 Dr. Tellez was very engaging during our first visit
- April 27, 2023 The Dr Hernandez-Tellez showed concern as well as informing me of the update medical needs that need to be done. In a professional way
- April 22, 2023 outstanding physician
- April 13, 2023 She is a very concerned and caring Doctor always available. When I send a text with a concern it is answers fast. Her nurse Britany is also a great nurse.They both are awesome .
- April 13, 2023 Listened intently to my questions and concerns. Very professional.
- April 1, 2023 She listens...
- March 31, 2023 Very thorough
- March 30, 2023 She spent time with me and I was not rushed. Even though she was concerned about my blood pressure and later my cholesterol level of 257 on the lab tests, I was not given any medications or a low fat diet sheet. However, I was given an appointment for 6 months.
- March 18, 2023 Very happy with her
- March 17, 2023 She obviously wanted to help me obtain the best health possible. She went over all past records. Allowed me to ask questions and gave medical advice in how to treat my health concerns. Extremely pleased with her compassion and desire to give me the best possible treatment.
- March 16, 2023 Very helpful and very caring.
- March 14, 2023 Dr. H-T is professional, super intelligent, and a friendly personality. I recommend her to others all the time
- March 9, 2023 Great person& outstanding professional who listens & explains
- March 5, 2023 Prompt, courteous, answered my questions
- March 1, 2023 Dr Hernandez has the best bedside manners, is so smart, and provides wonderful care. I rate her as high as she can be rated.
- February 17, 2023 Doctor Hernandez-Tellez is so sincere and sympathetic. She truly listens and responds thoughtfully to all concerns and questions. It never feels as though she is rushed or her mind is elsewhere. She can always be relied upon to be communicative and respond to inquiries outside of appointments, as well. I feel so fortunate to have her working with me to protect my health and safeguard my wellness.
- February 11, 2023 Very nice, and always a smile!!
- February 8, 2023 The only problem was sometimes not understanding Dr Hernandez. My hearing aids weren’t working well and I had to ask her to repeat herself. She spoke fast and facing away from me. I hope o have found my forever Dr.
- February 4, 2023 Attentive, friendly, kind, good listener
- February 4, 2023 She is friendly she listen to what I have to say and tell me what I should do she called and checked om me
- February 2, 2023 Slight difficulty with the language
- February 1, 2023 All was good.
- January 27, 2023 Dr HT is terrific! Takes time to explain and answer all our questions
- January 26, 2023 Dr LHarnedaz is a loving caring Dr she listens and take time with her patient's,she explains every issue about ur health with you and follows up.She goes over every medication if she has to change anything she will discuss with you why.Ur health matters to her.
- January 15, 2023 very knowledgeable, and professional doctor
- January 15, 2023 The best doctor I have
- January 12, 2023 Dr. Hernandez-Tellez is excellent. She is caring and an excellent advocate for your health.
- January 11, 2023 Dr. Hernandez, is outstanding she listens answers questions. And make sure that you are understanding everything that is happening with your care plan. Thank you so much and all the staff at Atrium Wake internal medicine hickory.
- January 9, 2023 Loved her she seems smart and caring. I am just not a fan of getting and giving info via technology. Would prefer person to person
- January 4, 2023 Excellent and caring primary care physician. Takes the time to address each and all of the concerns expressed by the individual patient. Never makes you feel rushed.
- December 29, 2022 Same as ???Best Part of Your Visit?? and she treated me individually as a patient and not for just a 15 minute appointment
- December 29, 2022 She is great. She seems to really care and she listens
- December 29, 2022 Very pleased with the doctor
- December 28, 2022 Best overall care and interest in my wellbeing. The staff was professional yet very personal. Very pleased with everyone I came in contact with.
- December 28, 2022 Dr Hernandez Tellez is caring helpful and takes time to listen. She does her job very well
- December 28, 2022 She is very caring and professional.
- December 27, 2022 Dr HT is extremely professional and extremely personal at the same time. I have complete confidence in her professionally, and I very much appreciate the personal touch that she brings to my health care.
- December 24, 2022 I am so thankful to have a wonderful provider.
- December 23, 2022 she asked questions and is very professional in her approach to my healthcare now and in the future.
- December 20, 2022 Dr. Hernandez was very thorough and she covered all areas of my health. I feel like she really was concerned about my health and was able to give me good advice on staying healthy.
- December 19, 2022 This was my first appointment with Dr. Hernandez-Tellez. She was very professional and personable. I was very impressed with my first visit.
- December 17, 2022 Dr. Lorena Hernandez-Tellez is a very good doctor. She listens to me and shows concern for my problems and works with me to find solutions. I trust her and feel comfortable with her.
- December 14, 2022 My personal health is important to me. Dr. Hernandez has been a valued resource in keeping me oriented towards better and smarter persona health ideas.
- December 14, 2022 Dr ht is patient, caring and takes time to explain things and is very open to questions
- December 11, 2022 Listened to my concerns and was kind
- December 6, 2022 Dr. Hernandez-Tellez was patient with me, listened to my issues and discussed what should be done going forward. She is a caring, concerned physician who seems to care very much for her patients. She provides as much time as one needs to discuss issues and problems without appearing to be in a hurry.
- November 24, 2022 Lorena listens and takes thorough history. She asks for follow up on appointments from other providers. She is fine as long as you??re healthy. But if sick, whether acutely or chronically, she is very quick to prescribe meds without looking at the whole picture. Meds aren??t always what is needed. She is also quick to undermine your concerns or symptoms and blow them off as if it??s nothing instead of following through with further assessment.
- November 21, 2022 Excelente doctora muy atenta y te puedes comunicar muy bien ya que habla espa_ol
- November 18, 2022 Excellent doctor; personable and caring.
- November 14, 2022 Spent time listening to my concerns. Answering questions.
- October 19, 2022 She is the best doctor I have ever had!!!! Smart, thorough, and so kind.
- October 16, 2022 Dr tellez is the best!!
- October 14, 2022 She is just a great doctor I trust her suggestions and the honesty she has .I feel very comfortable at my visit she gets to the bottom of my health problems and handles it if she can't she sends me to a doctor that can .I just love her !!
- October 12, 2022 She is a great gal. Love her.
- October 9, 2022 Slight language problem due to my advanced age . I don??t hear as well as I once did
- October 6, 2022 I have the best Doctor in the world! She listens to me and then does research while we are discussing my symptoms. It is a win-win for me! She shows me that she cares.
- October 5, 2022 She is a very caring and professional Dr.
- October 5, 2022 It was such a pleasure to meet Dr. Hernandez-Tellez. She is an excellent communicator who is knowledgeable and empathetic!
- September 30, 2022 She was very friendly however, it was very, very difficult to understand her language. The mask certainly did not help.
- September 29, 2022 She is very special & caring .
- September 28, 2022 The office people and doctor I was the important one to then thank you gertrude parker
- September 26, 2022 Very helpful
- September 26, 2022 Started out tough when she first arrived but Covid had a lot to do with that. She is very attentive thorough and I feel confident with her as my physician. She does not rush me through and listens to my concerns and acts on them immediately.
- September 25, 2022 Dr Hernandez cares about her patients. She listens to my concerns, asks questions and reads my chart to ensure proper care including vaccinations and tests. She responds quickly to messages and medication refill requests.
- September 21, 2022 Excellence is Dr. Hernandez's goal.
- September 19, 2022 She is prompt, thorough, listened and followed through.
- September 18, 2022 She is always concerned about way to keep me healthy.
- September 14, 2022 Doctor Hernandez is thorough, personable and knowledgeable.
- September 4, 2022 Dr. H/T has a great approach to her patients, is very approachable. She conveys that she is confident and knowledgeable, while maintaining a sense of empathy and humility.
- September 2, 2022 Dr.Lorena Hernandez-Tellez is a very caring doctor who patiently listens to my concerns about my health, both new and old. She checks out anything new so she can give me the best help available and keep me from being overly concerned.
- September 2, 2022 Very caring professional. She listens & explains details & options. Excellent doctor!
- September 1, 2022 So pleased I found Dr Hernandez. She made me feel very comfortable in discussing any health issue. Her explanation of my lab work was perfect and understandable. I highly recommend Dr Hernandez.
- August 31, 2022 La Dra, es muy profesional, se preocupa mucho por tu mejor??a est?? pendiente de tus resultados de an??lisis y tratamiento, tengo 2 consultas con ella y estoy muy contenta con mi evoluci??n de mis tratamientos.
- August 28, 2022 She is the best and i will recommend her to my friends and family.
- August 27, 2022 Excellent physician who is caring, sensitive, answers my questions, knowledgeable and thorough with medical explanations.
- August 20, 2022 I enjoyed meeting my new doctor. She seemed genuinely concerned and she listened to me. She also gave me information to help me with my health. She was very thorough but also personable. I would recommend her.
- August 18, 2022 She is very smart and professional. She listens to me and knows how to treat her patients. She is a godsend!!!
- August 17, 2022 Dr Hernandez-Tellez not only listens to me but she also asks deep searching questions to quickly get to the heart of the matter. I appreciate that!
- August 14, 2022 VERY VERY Satisfied with her!!!!!!!!
- August 12, 2022 Highly recommend! Always listens, is very thorough. I am confident I??m getting the best of care with Dr Hernandez.
- August 10, 2022 She listened to my symptoms and never made me feel rushed. Shows very caring feeling.
- August 6, 2022 Dr Hernandez-Tellez is the best example of how physicians should interact with patients. She has great bedside manner and takes times to listen to her patients and address every concern.
- August 5, 2022 Her notes showed she listened to everything I said.
- August 4, 2022 Very thorough with information and concerns with my health. Was given options for treatments.
- August 4, 2022 Highly competent physician who takes times to listen, and works with the patient to determine the best possible solution to any presenting health issues. She is thorough in her approach and has a kind and caring manner.
- August 2, 2022 I cannot say enough about Dr Hernandez. She is absolutely the best Dr I've been to in a long time. She takes the time to listen and address all of her patient's concerns.
- July 25, 2022 Dr Tellez was beyond excellent. Very thorough, attentive and knowledgable. Gave me great options.
- July 24, 2022 She is always attentive to my care and makes recommendations when needed. Very thorough, very knowledgeable and provides great care.
- July 21, 2022 Dr Tellez listens to all my aches and pains and decides what is the best option . She is very professional and seems to care about all my medical concerns .
- July 14, 2022 Wonderful lady!!
- July 14, 2022 My doctor cares about my health.she is a wonderful person.
- July 12, 2022 I really enjoy her being my doctor answer all my questions always cheerful with a smile always listen to what I have to say
- July 12, 2022 Los comentarios anterior que hice fue acerca de la Dra. Lorena Hernandez-Tellez
- July 6, 2022 Wonder & caring Doctor.
- July 4, 2022 Dr.HT is sincere and professional.
- July 2, 2022 Excellent Doctor Caring, explains all questions , test results, diagnosis. Her knowledge is outstanding.First doctor I have ever had that called me after closing.That was such a big relief for me conversation about my issue at hand.She is awesome!!!
- June 30, 2022 She is excellent. She acts like she really cares about you. She takes the time to talk to you, explains everything to you and answers any questions/concerns that you may have.
- June 22, 2022 Wonderful doctor. She is very knowledgeable!,,
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MD, Albert Einstein College of Medicine of Yeshiva University, 2012
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC