Lorena Hernandez-Tellez, DrPH, MD

4.9 (333 Ratings)

Ratings and Reviews

4.9 333 Ratings 125 Comments
Listened to me	4.8
Clearly explained my problem or condition	4.8
Addressed my questions and concerns	4.8
Clearly explained my treatment and follow up instructions	4.8

Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

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Patient Comments

November 30, 2023 She is always nice, courteous, and very helpful. If something doesn't work for me, we discuss next possible treatments. When i contact through online acct, I always get a response sooner than I expected. I've had a lot of doctors over the years, Dr. Hernandez-Tellez is by far the best I've been to thus far
November 28, 2023 Dr Tellez is excellent & very caring
November 27, 2023 All I have to say is I don't want to see anyone but Dr Hernandez Tellez when I visit her office. That should tell you alot.
November 16, 2023 Words really can't express how much I appreciate Dr HT. She listens and takes time with her patients. She has great bedside manner.
November 15, 2023 Listen this earlier in section about best part of visit
November 14, 2023 Dr. Hernandez doesn't treat you like another number. She goes over all test results and is always aware of other specialist you see. She discusses every concern I have always friendly and attentive. I think she's the best.
November 14, 2023 Excellent bed manners
November 13, 2023 Dr. Lorena Hernandez-Tellez is an excellent physician. She listens to my questions and concerns and clearly explains options and recommendations for treatment.
November 7, 2023 Dr H-T is super. She remembered to look at me and slow down her speech for me because I’m hard of hearing. She also seemed to really care for me and my problems. She took time to care for me and didn’t waste time but utilized our time together effectively.
October 27, 2023 Dr. Hernandez is awesome. She has great empathy and capability!
October 21, 2023 Dr Hernandez was very personable and through. She explained changes in my health care regime and why she recommended the change.
October 21, 2023 Very good visit, she is a sweet lady!!
October 20, 2023 I could undoubtedly disclose how Dr. Hernandez-Tellez, M.D., is a compassionate, caring physician with a heart for her patient's health. She's comprehensive in her test review and detailed for my plan of care.
October 20, 2023 Excellent listening skill Responsive to concerns, treatments Not rushed
October 18, 2023 Dr Lorena Hernandez-Tellez is very caring and compasionate. I feel like she truely cares about my health and quality of like. She is also helpful to help me recieve care that I need and I trust her very much.
October 17, 2023 I would rank Dr. Hernandez-Tellez at the top of the list. She is a very concerned and intelligent physician.
October 15, 2023 She is a very caring and thorough doctor.
October 15, 2023 I was very impressed by her professionalism and care.
October 11, 2023 I was very impressed with her knowledge of my health concerns and explained the results of my heart monitor and EKG which was done on 08-15-23 in the office by a NP.
October 10, 2023 Dr. Lorena Hernandez-Tellez is a dedicated, compassionate and excellent physician! I am so blessed to have her as my doctor.
October 7, 2023 Dr HT & Brittany show care and compassion.
September 29, 2023 Extremely caring
September 27, 2023 She is an excellent provider. She listens attentively and is professional yet caring and personable. She is very thorough and covers all area of your healthcare.
September 27, 2023 I think she is great - and caring - and I dont have anything negative to say about her and am glad she is my Dr. The only reason I did not give her the best rating is because I had a different Dr that moved away and I liked that one quite a bit - I can only go off of my own experiences.
September 22, 2023 She and her staff are always helpful and courteous. They are quick to reply to any question, concern or medical request when using the patient portal.
September 20, 2023 Very thorough
September 19, 2023 Dr Hernandez listened and made good suggestions for me to follow.
September 18, 2023 She is excellent and always gives me the time needed for my appointment. I never feel like she is rushing me out.
September 18, 2023 She does a great job. Listen well
September 12, 2023 Dr. Lenora H-T was incredibly patient in discussing all of my questions and providing me with direct answers in a professional manner. All staff members from check-in to check-out were totally professional and easy to be with.
September 9, 2023 Wonderful doctor. Very smart and compassionate.
September 8, 2023 Had current info and followup with me neuro surgeon.
September 1, 2023 very attentive and thorough
August 31, 2023 Dr Tellez was very interested in why I came to the office. Very helpful in trying to find a solution to my condition.
August 25, 2023 Dr. Tellez is a very caring Doctor.
August 19, 2023 While I’ve only been seeing Dr. Hernandez for a few years, I’ve been with this health care practice since 2012. Dr. Hernandez and my previous primary care physician have been a pleasant “find” for me since relocating to North Carolina. Quality healthcare is extremely important for my family, and this practice has been that for me.
August 8, 2023 Dr Hernandez and her team went above and beyond to care for my mother with dementia. We haven’t found a great doctor in ages and this place is the best!! Thank you for everything!!
August 6, 2023 Caring and thorough doctor
August 1, 2023 She answers all my questions and talk to me and lesson to me she very helpful
July 29, 2023 Dr. Hernandez-Tellez was absolutely wonderful! She was very thorough and offered a lot of insight and suggestions to help with my medical issues. I’m so thankful I am now her patient.
July 28, 2023 In my opinion I feel that I have the most compassionate physician. Dr. Hernandez is great. She listens and together I feel we are able to come up with a great care plan. She goes above and beyond and her medical assistant Brittany i don’t want to leave her out. Because she also makes you feel at that very moment you are their priority. Even though they see many people throughout the week. They continue to make you feel important. And believe you me I have had many bad experiences with bad medical facilities, that push quality instead of quality.
July 27, 2023 Dr. Hernandez-Tellez takes time and goes over issues in a through manner.
July 27, 2023 She is very through and explains all processing
July 26, 2023 She is very knowledgeable and always willing to help
July 25, 2023 Dr. HT is awesome! She takes time to listen, she's compassionate, and she's easy to speak with and she explains symptoms and treatments. She cares about her patients.
July 24, 2023 Dr. Hernandez-Tellez listens to me and addresses my concerns respectfully and in a way that I understand. I feel she is a doctor I can trust. She continues to communicate through the patient portal if my concern needs further addressing.
July 18, 2023 She was very professional, and knowledgeable. Felt very comfortable with her
July 18, 2023 I am incredibly grateful I found Dr HT. She is wonderful and very caring
July 17, 2023 I was very impressed with her doctor and the office staff I have had several bad experiences with Atrium in the past, however, this went well. JD
July 17, 2023 I know most people hate surveys and just give high or low numbers to get them over, I am not one of those people. I can’t praise Wake Forest Medical enough, if you check my chart you will see that wake Forest Doctors have saved my life, more Than one time!!!
July 16, 2023 I am very satisfied with Dr. Hernandez-Tellez. She is very personable, thorough and diligent in caring for me. She provides prompt responses and comments about my care and concerns.
July 16, 2023 She listened to me, offered feedback
July 10, 2023 me quede muy satisfecha,realmente la Doctora tellez atendiende con dedicacion a las necesidades del paciente ,para luego orientar cual es lo mejor para cuidar mas de la salud ella es una persona muy especial,que se interesa por el cuidado de salud del paciente
July 7, 2023 Dr. Hernandez- tel is a warm caring professional. I have great respect for her & feel I am receiving the best care!
July 5, 2023 Very attentive.
July 3, 2023 Highly recommend!
July 2, 2023 Dr Hernandez-Tellez always takes time to review my health information from my other care team members and any test results or changes. That means a great deal when dealing with chronic issues.
July 2, 2023 Dr HT is very professional, knowledgeable and personable- interested in her patient.
June 25, 2023 Dr Tellez explained my issues and helped me to understand what I needed to do as my physical was ok but had some areas that needed retested.
June 23, 2023 Smart, thorough, and awesome physician!!!!
June 9, 2023 Very attentive to my needs and concerns, thorough in her examination and information on record. I am very pleased with Dr Hernandez
June 7, 2023 Very helpful and knowledgeable. l am one of her wellness patients and am lucky to only have wellness checkups.
June 5, 2023 Dr. Hernandez-Tellez is compassionate, takes her time to listen, and truly wants me to understand and be satisfied with my treatments!
June 3, 2023 This is a very good place for medical care the staff is friendly and ur sign in and visit don't take all day.My dr.linstens and talks about my care plan completely every visit.My dr.doesn't change my care plan without discussing with me first.I'm very satisfied with Dr.Hernandez
June 1, 2023 listens and acts on what i report to her
May 24, 2023 All I can say and say again and again is Doctor Hernandez-Tellez has been a great Doctor for me and my Family. My family of three also see other Doctors with in the Wake Forest Baptist network like Doctor Jane Boggs, who is another great Doctor we have been blessed to have taking care of my special needs daughter. You and other management reading this need to make sure you find the good things your employees do right and not just pointing out what they do wrong.
May 21, 2023 Dr. Tellez is very concerned about you. She takes her time to listen and lets you ask questions. She is very smart and caring.
May 21, 2023 Listened to all our concerns and opinions when deciding treatment options
May 20, 2023 Her concerns for my health and well-being
May 20, 2023 Awesome and wonderful doctor.
May 18, 2023 I am glad I found Atrium & Dr. H-T. I'm a 63 year old woman and am thrilled to have found an Doctor of Internal Medicine to card for me.
May 15, 2023 Although the good doctor likely had a full schedule, she nevertheless seemed to be in no rush with me, taking the time to address all of my concerns.
May 13, 2023 Very good doctor
May 12, 2023 Even after I left the exam room she looked a bit more at my back records and found more information on my condition. She is amazing I have never had a doctor that actually listened to everything I said.
May 12, 2023 Absolutely would recommend Dr. Hernandez -Tellez to anyone looking for a wonderful, caring, attentive medical professional... always listens to all concerns, explains results/conditions and truly listens to her patients!!!
May 10, 2023 Kind, knowledgeable, patient, understanding, all you ask for in a care provider.
May 6, 2023 Muy buena Dra. Muy profesional y sobre todo humana se interesa por el paciente está pendiente de sus tratamientos y estudios a seguir, yo la felicito por su profesionalismo y carismática.
May 5, 2023 Thanks for caring!!
May 1, 2023 Good interaction with Dr. Hernandez-Tellez discussing issues and concerns.
April 30, 2023 Dr. Tellez was very engaging during our first visit
April 27, 2023 The Dr Hernandez-Tellez showed concern as well as informing me of the update medical needs that need to be done. In a professional way
April 22, 2023 outstanding physician
April 13, 2023 She is a very concerned and caring Doctor always available. When I send a text with a concern it is answers fast. Her nurse Britany is also a great nurse.They both are awesome .
April 13, 2023 Listened intently to my questions and concerns. Very professional.
April 1, 2023 She listens...
March 31, 2023 Very thorough
March 30, 2023 She spent time with me and I was not rushed. Even though she was concerned about my blood pressure and later my cholesterol level of 257 on the lab tests, I was not given any medications or a low fat diet sheet. However, I was given an appointment for 6 months.
March 18, 2023 Very happy with her
March 17, 2023 She obviously wanted to help me obtain the best health possible. She went over all past records. Allowed me to ask questions and gave medical advice in how to treat my health concerns. Extremely pleased with her compassion and desire to give me the best possible treatment.
March 16, 2023 Very helpful and very caring.
March 14, 2023 Dr. H-T is professional, super intelligent, and a friendly personality. I recommend her to others all the time
March 9, 2023 Great person& outstanding professional who listens & explains
March 5, 2023 Prompt, courteous, answered my questions
March 1, 2023 Dr Hernandez has the best bedside manners, is so smart, and provides wonderful care. I rate her as high as she can be rated.
February 17, 2023 Doctor Hernandez-Tellez is so sincere and sympathetic. She truly listens and responds thoughtfully to all concerns and questions. It never feels as though she is rushed or her mind is elsewhere. She can always be relied upon to be communicative and respond to inquiries outside of appointments, as well. I feel so fortunate to have her working with me to protect my health and safeguard my wellness.
February 11, 2023 Very nice, and always a smile!!
February 8, 2023 The only problem was sometimes not understanding Dr Hernandez. My hearing aids weren’t working well and I had to ask her to repeat herself. She spoke fast and facing away from me. I hope o have found my forever Dr.
February 4, 2023 Attentive, friendly, kind, good listener
February 4, 2023 She is friendly she listen to what I have to say and tell me what I should do she called and checked om me
February 2, 2023 Slight difficulty with the language
February 1, 2023 All was good.
January 27, 2023 Dr HT is terrific! Takes time to explain and answer all our questions
January 26, 2023 Dr LHarnedaz is a loving caring Dr she listens and take time with her patient's,she explains every issue about ur health with you and follows up.She goes over every medication if she has to change anything she will discuss with you why.Ur health matters to her.
January 15, 2023 very knowledgeable, and professional doctor
January 15, 2023 The best doctor I have
January 12, 2023 Dr. Hernandez-Tellez is excellent. She is caring and an excellent advocate for your health.
January 11, 2023 Dr. Hernandez, is outstanding she listens answers questions. And make sure that you are understanding everything that is happening with your care plan. Thank you so much and all the staff at Atrium Wake internal medicine hickory.
January 9, 2023 Loved her she seems smart and caring. I am just not a fan of getting and giving info via technology. Would prefer person to person
January 4, 2023 Excellent and caring primary care physician. Takes the time to address each and all of the concerns expressed by the individual patient. Never makes you feel rushed.
December 29, 2022 Same as ???Best Part of Your Visit?? and she treated me individually as a patient and not for just a 15 minute appointment
December 29, 2022 She is great. She seems to really care and she listens
December 29, 2022 Very pleased with the doctor
December 28, 2022 Best overall care and interest in my wellbeing. The staff was professional yet very personal. Very pleased with everyone I came in contact with.
December 28, 2022 Dr Hernandez Tellez is caring helpful and takes time to listen. She does her job very well
December 28, 2022 She is very caring and professional.
December 27, 2022 Dr HT is extremely professional and extremely personal at the same time. I have complete confidence in her professionally, and I very much appreciate the personal touch that she brings to my health care.
December 24, 2022 I am so thankful to have a wonderful provider.
December 23, 2022 she asked questions and is very professional in her approach to my healthcare now and in the future.
December 20, 2022 Dr. Hernandez was very thorough and she covered all areas of my health. I feel like she really was concerned about my health and was able to give me good advice on staying healthy.
December 19, 2022 This was my first appointment with Dr. Hernandez-Tellez. She was very professional and personable. I was very impressed with my first visit.
December 17, 2022 Dr. Lorena Hernandez-Tellez is a very good doctor. She listens to me and shows concern for my problems and works with me to find solutions. I trust her and feel comfortable with her.
December 14, 2022 My personal health is important to me. Dr. Hernandez has been a valued resource in keeping me oriented towards better and smarter persona health ideas.
December 14, 2022 Dr ht is patient, caring and takes time to explain things and is very open to questions
December 11, 2022 Listened to my concerns and was kind
December 6, 2022 Dr. Hernandez-Tellez was patient with me, listened to my issues and discussed what should be done going forward. She is a caring, concerned physician who seems to care very much for her patients. She provides as much time as one needs to discuss issues and problems without appearing to be in a hurry.

Locations

Internal Medicine - Catawba

Address

1771 Tate Blvd. SE.

Suite 103

Hickory, NC 28602

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

828-322-1128
828-327-9431 (FAX)

Internal Medicine - Catawba, 1771 Tate Blvd. SE. - Google Maps

Credentials

Education

MD, Albert Einstein College of Medicine of Yeshiva University, 2012

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician

Insurance

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January2022

AETNA CONNECTED ACA/Exchange: Accepted at all locations

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

AMBETTER OF NC: Accepted at all locations

AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

APEX MEDICARE ADVANTAGE: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DEVOTED HEALTH: Accepted at all locations

DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

VA CCN: Accepted at all locations

WELLCARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC