Mark T. Hix, MD
Mark T. Hix, MD
Ratings and Reviews
4.8282 Ratings 83 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.8 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 20, 2023 It has been wonderful to have Dr. Hix as a source of continuity for many years.
- November 14, 2023 I have ALWAYS had great experiences at WFBH and will continue to be a PT there as long as I live in this area.
- November 10, 2023 Mark is caring, careful, thorough, and knowledgeable
- November 4, 2023 Dr. Hix Is sympathetic to to the patients concerns and condition.
- November 3, 2023 Smart, conscientious, and caring
- November 3, 2023 Dr. Hix is an excellent doctor who gives understandable and concise medical advice and information.
- October 29, 2023 Doctor Hix is a great knowledgeable caring doctor
- October 12, 2023 He’s very knowledgeable and listens well. He shoots from the hip and makes you feel accountable for your health
- October 4, 2023 Dr. Hix is very kind, attentive and thorough. Looks out for your best interest.
- September 30, 2023 Dr. Mark Hix is a top-notch physician. Always a pleasure to talk with. Always listening to the patient and attends to any needs or concerns of the patient.
- September 21, 2023 Always willing to listen, very knowledgeable, clearly explanations
- September 19, 2023 Cares and listens to me
- September 16, 2023 Best doctor I’ve have in my ten years in NC, one of the best ever in my life. I can’t even think of a criticism
- September 13, 2023 Best overall experience by efficient, knowledgeable and friendly staff and providers
- August 24, 2023 Dr Hix really cares about my health
- August 24, 2023 Very professional. Listened to all my questions and concerns.
- August 22, 2023 Dr. Hix is always very thorough and takes as much time as needed.
- August 21, 2023 Dr. Hix is a kind and caring doctor who is very thorough with his examinations. He talks to you about any issues you may have in language you can understand. He follows up with you if there is a treatment plan and is genuinely concerned for your well being. I can't say enough about Dr. Hix and Atrium Health Wake Forest Baptist.
- August 20, 2023 Efficient, comprehensive evaluation of test results, pleasant demeanor
- August 19, 2023 Dr. Hix is thorough and I trust his advice and recommendations.
- August 12, 2023 Dr. Hix is thorough, caring, and knowledgeable.
- August 11, 2023 Dr Hix and the staff are great with your concerns and they help guide you as soon as you arrive. Dr Hix and staff are always friendly and help you to relax. They take time to make sure all your concerns and questions are answered. They are the BEST!
- August 10, 2023 Very qualified doctor who take the time to listen and answer questions I have
- August 5, 2023 Trust him with my health care. Takes time to listen to you, any he is very up to speed in reviewing your medical history since your last visit.
- July 29, 2023 Dr. Hix is great! Glad he is my doctor!
- July 21, 2023 Dr. Hix has great “bedside” manor in that he listens, explains and makes recommendations for me be sure I understand clearly. I have enjoyed my visits with him and have confidence in him.
- July 13, 2023 Dr. Hix is an excellent doctor, his treatment and recommendations are great and improved my health
- July 13, 2023 Great Doctor. Very professional and listens patiently.
- July 13, 2023 Dr. Hix is a great gentleman and outstanding physician. I have complete confidence in him and his medical advice.
- June 28, 2023 Dr Hix always takes time to listen and explain. He is very friendly and professional.
- June 10, 2023 Dr Hix is the best doctor ever, he treated my medical condition with accuracy, my condition started to improve soon after taking his medical advice, he knows what he is talking about, our family is extremely lucky to have him
- June 10, 2023 Dr. Hix went out of his way to explain what I had to do to control my illness.
- June 9, 2023 Always very professional and attuned to all my questions and answers them in an understandable manner. Provides excellent care and as a patient that is truly important.
- May 25, 2023 Completely satisfied with Dr. Hix care
- May 20, 2023 He listens to my questions and trys to answer them.
- May 9, 2023 Dr Hix is very thorough with his exams. He covers my conditions quite well and always offers advice to me as needed. Always available by phone or computer to help with my conditions and pharmacy! Great Doctor to communicate my problems.
- May 4, 2023 Dr. Hix is simply a very thoughtful physician. He is very thorough and thoughtful in his approach. He is fantastic and I would recommend him to my family and friends.
- April 30, 2023 Dr. Hix give his full attention to treating me as a singular human. I never feel like I'm receiving "One size fits all" care.
- April 28, 2023 Dr Hix is thorough, professional and caring.
- April 27, 2023 Dr.Hix did a thorough job assessing my medical condition/ situation and we discussed a plan going forward. Excellent care.
- April 27, 2023 Dr Hix is so knd and polite. I think he takes his job very serious and is thorough
- April 22, 2023 Good Dr.
- April 21, 2023 Dr Hix always listens to my concerns and comments. We discuss lab results areas of concern as well as areas that are good. Also discuss what I can do to improve and maintain my health.
- April 2, 2023 I do not feel that Dr. Hix sees me as an individual patent, but sees me as a member of a group of patents. My interpretation of his philosophy is "if my group of patents does not have this problem, you do not have this problem". "If this is good for my group, it must be good for you." I do not think he sees me as an individual and therefore disregards my input/concerns. At times his documented meeting notes are inconsistent with what I attempted to communicate. At times, he comes across as condescending. My impression is that he is on a schedule and thus does not have the time to clarify my input, giving me the impression that my input is unimportant.
- March 30, 2023 Dr. Hix is thorough and took time to listen my issues.
- March 30, 2023 I am happy to have Dr. Hix as my primary care physician.
- March 25, 2023 Dr. Hix was very helpful as usual. He gave me some good points to consider and was helpful in looking to a podiatrist for arthritis in my toe.
- March 23, 2023 He's a great family doctor and I hope I'll be able to keep him he's very concerned about me he does a great job
- March 10, 2023 I’ve been a patient of Dr Hix for nearly 10 years. He’s the same as he was 10 years ago, thorough, professional, but also provide care in which I could understand things, also allow for question about any aspect of my care. Like I said, he’s been doing this consistently for 10 years.
- March 10, 2023 Always very caring and informative
- March 9, 2023 Dr. Hix is a true professional. I trust him and have total confidence in him as my primary care physician.
- February 25, 2023 Dr. Was exceptional, personable, and very professional
- February 23, 2023 Professional Compassionate Willing to listen Explained thoroughly all aspects of my condition and his treatment plan
- February 20, 2023 Always concerned
- February 18, 2023 Extremely caring knowledgeable doctor.
- February 17, 2023 Dr Hix was very caring and took time to discuss my condition.
- February 16, 2023 I have been very satisfied with the care I receive from Dr. Hix & his staff
- February 16, 2023 I really enjoy having Dr. Hix as my PCP.
- February 12, 2023 Dr. Hix always give me the most of my visits. He is direct with any concerns and the same time empathetic with his delivery. He has gained my trust over time being his patient. I believe what h tells me and if there are any referrals, I trust it’s one that will be to my benefit.
- February 5, 2023 Knowledge, friendly, attentive Doctor
- January 31, 2023 Unfortunately, more interested in short appointment time than listening to the patient.
- January 29, 2023 I was having pain in my lower back and came in as a follow up from the ER to get a non narcotic injection to help alleviate the pain. We i ask for the shot he became very rude and spoke to me like I was seeking drugs when i explained to him that I had been given this shot at ER and was advised to seek additional remedies at my Pcp.
- January 28, 2023 He is very patient and takes time to make sure I understand what he is saying. I hope his “bosses” never pressure him and the other practitioners into rushing their time with patients.
- January 26, 2023 Dr. Hix is an outstanding physician and gentleman. Personally, I have the highest regard and respect for him. He is thorough and always polite.
- January 23, 2023 Professional.
- January 21, 2023 Dr Hix is very caring and completely thorough!
- January 17, 2023 Slow down, don't be so pushy. People have other issues to talk about
- January 9, 2023 Awesome experience
- January 9, 2023 Very good doctor!! Always listens to all I have to say. Good treatment on every visit!
- January 5, 2023 Dr Hix and staff were wonderful. Everyone was friendly and professional and my concerns were addressed appropriately. Love this clinic, always receive excellent care.
- December 29, 2022 My first time meeting with him . Had a wonderful and understanding bedside manner. Very professional. Answered all my questions
- December 29, 2022 It would be beneficial if the doctor was less condescending and actually engaged in a two way interaction with the patient.
- December 28, 2022 Dr. Hix is very meticulous in his explanations of things I was concerned about. He is very good at listening and explaining things. He has a humble disposition, and is always very calm and exact.
- December 24, 2022 Always informative and ready to listen
- December 24, 2022 Extremely courteous
- December 23, 2022 very friendly and listens to me. Explains everything to me and is very informative
- December 23, 2022 Waited to long for Dr to show up after nurse did her thing. Reviewed bloodwork, listened to heart I asked couple questions and were answered.
- December 21, 2022 Dr. Hix is always very thoughtful and does and excellent job during the exam. He is very clear during the discussion and cares about his paitents.
- December 17, 2022 Dr. Hix is always prepared for my visits. He listens to my concerns and describes them as well as making recommendations for me to follow. He is always pleasant and personable.
- December 16, 2022 Doctor Hix is doing a great job.
- December 11, 2022 Very knowledgeable, friendly and professional.
- December 10, 2022 Dr. Hix is knowledgeable, considerate and professional.
- December 9, 2022 I have been with Dr Hix for approximately 10 years. Over this period of time we have established an excellent patient physician relationship. I throughly trust his judgment.
Locations
University Internal Medicine - Country Club
at Medical Plaza – Country Club
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- BS, Wake Forest University, 1977
- MD, Wake Forest Baptist Medical Center, 1981
Residency
- Internal Medicine, University of Alabama School of Medicine, 1984
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Memberships
- American Medical Association
Positions
- Physician
- Assistant Professor, General Internal Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC