Mark T. Hix, MD
Mark T. Hix, MD
Ratings and Reviews
4.7329 Ratings 89 Comments |
|
|---|---|
| Listened to me | 4.7 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.7 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- May 20, 2023 He listens to my questions and trys to answer them.
- May 9, 2023 Dr Hix is very thorough with his exams. He covers my conditions quite well and always offers advice to me as needed. Always available by phone or computer to help with my conditions and pharmacy! Great Doctor to communicate my problems.
- May 4, 2023 Dr. Hix is simply a very thoughtful physician. He is very thorough and thoughtful in his approach. He is fantastic and I would recommend him to my family and friends.
- April 30, 2023 Dr. Hix give his full attention to treating me as a singular human. I never feel like I'm receiving "One size fits all" care.
- April 28, 2023 Dr Hix is thorough, professional and caring.
- April 27, 2023 Dr.Hix did a thorough job assessing my medical condition/ situation and we discussed a plan going forward. Excellent care.
- April 27, 2023 Dr Hix is so knd and polite. I think he takes his job very serious and is thorough
- April 22, 2023 Good Dr.
- April 21, 2023 Dr Hix always listens to my concerns and comments. We discuss lab results areas of concern as well as areas that are good. Also discuss what I can do to improve and maintain my health.
- April 2, 2023 I do not feel that Dr. Hix sees me as an individual patent, but sees me as a member of a group of patents. My interpretation of his philosophy is "if my group of patents does not have this problem, you do not have this problem". "If this is good for my group, it must be good for you." I do not think he sees me as an individual and therefore disregards my input/concerns. At times his documented meeting notes are inconsistent with what I attempted to communicate. At times, he comes across as condescending. My impression is that he is on a schedule and thus does not have the time to clarify my input, giving me the impression that my input is unimportant.
- March 30, 2023 Dr. Hix is thorough and took time to listen my issues.
- March 30, 2023 I am happy to have Dr. Hix as my primary care physician.
- March 25, 2023 Dr. Hix was very helpful as usual. He gave me some good points to consider and was helpful in looking to a podiatrist for arthritis in my toe.
- March 23, 2023 He's a great family doctor and I hope I'll be able to keep him he's very concerned about me he does a great job
- March 10, 2023 I’ve been a patient of Dr Hix for nearly 10 years. He’s the same as he was 10 years ago, thorough, professional, but also provide care in which I could understand things, also allow for question about any aspect of my care. Like I said, he’s been doing this consistently for 10 years.
- March 10, 2023 Always very caring and informative
- March 9, 2023 Dr. Hix is a true professional. I trust him and have total confidence in him as my primary care physician.
- February 25, 2023 Dr. Was exceptional, personable, and very professional
- February 23, 2023 Professional Compassionate Willing to listen Explained thoroughly all aspects of my condition and his treatment plan
- February 20, 2023 Always concerned
- February 18, 2023 Extremely caring knowledgeable doctor.
- February 17, 2023 Dr Hix was very caring and took time to discuss my condition.
- February 16, 2023 I have been very satisfied with the care I receive from Dr. Hix & his staff
- February 16, 2023 I really enjoy having Dr. Hix as my PCP.
- February 12, 2023 Dr. Hix always give me the most of my visits. He is direct with any concerns and the same time empathetic with his delivery. He has gained my trust over time being his patient. I believe what h tells me and if there are any referrals, I trust it’s one that will be to my benefit.
- February 5, 2023 Knowledge, friendly, attentive Doctor
- January 31, 2023 Unfortunately, more interested in short appointment time than listening to the patient.
- January 29, 2023 I was having pain in my lower back and came in as a follow up from the ER to get a non narcotic injection to help alleviate the pain. We i ask for the shot he became very rude and spoke to me like I was seeking drugs when i explained to him that I had been given this shot at ER and was advised to seek additional remedies at my Pcp.
- January 28, 2023 He is very patient and takes time to make sure I understand what he is saying. I hope his “bosses” never pressure him and the other practitioners into rushing their time with patients.
- January 26, 2023 Dr. Hix is an outstanding physician and gentleman. Personally, I have the highest regard and respect for him. He is thorough and always polite.
- January 23, 2023 Professional.
- January 21, 2023 Dr Hix is very caring and completely thorough!
- January 17, 2023 Slow down, don't be so pushy. People have other issues to talk about
- January 9, 2023 Awesome experience
- January 9, 2023 Very good doctor!! Always listens to all I have to say. Good treatment on every visit!
- January 5, 2023 Dr Hix and staff were wonderful. Everyone was friendly and professional and my concerns were addressed appropriately. Love this clinic, always receive excellent care.
- December 29, 2022 My first time meeting with him . Had a wonderful and understanding bedside manner. Very professional. Answered all my questions
- December 29, 2022 It would be beneficial if the doctor was less condescending and actually engaged in a two way interaction with the patient.
- December 28, 2022 Dr. Hix is very meticulous in his explanations of things I was concerned about. He is very good at listening and explaining things. He has a humble disposition, and is always very calm and exact.
- December 24, 2022 Always informative and ready to listen
- December 24, 2022 Extremely courteous
- December 23, 2022 very friendly and listens to me. Explains everything to me and is very informative
- December 23, 2022 Waited to long for Dr to show up after nurse did her thing. Reviewed bloodwork, listened to heart I asked couple questions and were answered.
- December 21, 2022 Dr. Hix is always very thoughtful and does and excellent job during the exam. He is very clear during the discussion and cares about his paitents.
- December 17, 2022 Dr. Hix is always prepared for my visits. He listens to my concerns and describes them as well as making recommendations for me to follow. He is always pleasant and personable.
- December 16, 2022 Doctor Hix is doing a great job.
- December 11, 2022 Very knowledgeable, friendly and professional.
- December 10, 2022 Dr. Hix is knowledgeable, considerate and professional.
- December 9, 2022 I have been with Dr Hix for approximately 10 years. Over this period of time we have established an excellent patient physician relationship. I throughly trust his judgment.
- December 1, 2022 Excellent provider, always reads lab results before coming in the room and gives you excellent medical advice
- November 24, 2022 I have always appreciated the time and interest Dr,. Hix has shared duringt my visits.
- November 22, 2022 Pleasant and friendly.
- November 7, 2022 Cares about me. Listens
- October 23, 2022 Dr Hix is always very professional and thorough
- October 13, 2022 Listens, good exchange of conversations, really nice doctor
- October 9, 2022 Dr. Hix is very efficient and an excellent doctor. Always pleasant and welcoming. I would recommend him to my family and friends.
- October 6, 2022 Dr. Hix is truly dedicated to maintaining my very good health.
- September 24, 2022 Dr. Hix is a great Dr very caring and concern about his patient
- September 17, 2022 A true professional who recommends the appropriate medical expertise.
- September 11, 2022 Dr. Hix provides excellent care. He has excellent bedside manner and a listening ear. He is efficient and explains his recommendations well.
- September 9, 2022 I said my comments earlier, maybe I didn??t understand that section. Please use those comment I made.
- September 9, 2022 Excellent care provider!
- September 2, 2022 Dr Hix best doctor I've ever had. Very attentive and thorough
- September 1, 2022 Dr Hix is an excellent doctor, very knowledgeable, and explained things very clearly, and suggested treatments for my benefit
- August 27, 2022 Dr Hix has always been top notch.
- August 18, 2022 great guy and doctor
- August 18, 2022 Doesn't seem to be interested in the patient's problem and concerns.
- August 17, 2022 Dr. Hix was very professional and thorough in his examination and care
- August 13, 2022 All issues that I have had Dr. Hix has corrected to make me feel better .
- August 11, 2022 Dr. Hix is a great doctor. He's patient, on time, listens and easy to talk with. Great person!
- August 9, 2022 Dr. Mark Hix is wonderful, kind, and professional. He listens to my medical needs and advises accordingly.
- August 6, 2022 Listened attentively and responded to my questions. I was there for a Medicare Wellness Visit and needed to change a one prescription drug and have two others refilled. I believe the nurse called in the refills I needed and they were called in incorrectly. This is not the first time I have had problems with refills.
- August 6, 2022 Very caring and professional doctor.
- July 27, 2022 Came in close to an hour after checking in. Completely ignored any questions I had about getting back on two different types of medication. Never replied to a message weeks earlier to correct the number of medication I was receiving. Asked me the exact same questions that I had answered the last time I was there, as if he didn't remember ever seeing me. Had to correct the location that I was receiving medication that was suppose to be corrected the last time I was there. All in all was pretty bad and not the first time.
- July 22, 2022 Dr. Hix is a true professional. He is concerned and helpful.
- July 19, 2022 Dr. HIX Is a very kind and though Doctor. Answers all my questions and asks some I wasn't aware of.
- July 16, 2022 Great. Very seasoned. Will be tough to replace, when he retires.
- July 14, 2022 Just need more of your doctors at Davie
- July 9, 2022 Very pleased with Dr. Hix. He gave me enough time so I did not feel rushed.
- July 7, 2022 Professional, knowledgeable, good communicator.
- June 29, 2022 Always prepared. Always listens and discusses concerns. Makes recommendations to follow.
- June 29, 2022 Dr. Hix was interested, compassionate and thoughtful in this assessment and treatment plan.
- June 29, 2022 Dr. Hix is very friendly, organized and most important, listens to his patients.
- June 26, 2022 Dr Hix is a great Doctor
- June 23, 2022 Great
- June 21, 2022 Thorough. Careful listener.Informative. Specific instructions for daily care.
- June 10, 2022 I am pleased that Dr. Hix is here.
- June 9, 2022 cares about his patients and there health
- June 2, 2022 Always ready to listen and explain. I never feel rushed.
Locations
University Internal Medicine - Country Club
at Medical Plaza – Country Club
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- BS, Wake Forest University, 1977
- MD, Wake Forest Baptist Medical Center, 1981
Residency
- Internal Medicine, University of Alabama School of Medicine, 1984
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Memberships
- American Medical Association
Positions
- Physician
- Assistant Professor, General Internal Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC