Ratings and Reviews
4.978 Ratings 25 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 21, 2023 Seems like a good guy and very easy to talk to.
- March 9, 2023 Dr Hagen is the friendliest and most knowledgeable Dr I have ever been to. He treated my Daugther for 3 different problems and spent an hour with us. Diagnosed quickly and called us personally with lab results. BEST Service!!!
- March 3, 2023 Dr. Hagen is kind, knowledgeable and patient. He goes the extra mile.
- March 3, 2023 Dr. Hagen is sensitive to the needs and preferences of the patient and is a wealth of knowledge and understanding about a variety of conditions. Caring and compassionate.
- February 16, 2023 Dr. Hagen was very kind, patient, and knowledgeable. He was in no hurry to move me on so that he could attend to the next person.
- January 23, 2023 on 1/12/2023 I did not see the doctor so I can not say any thing but not satisfied.
- January 20, 2023 Great doctor. Practical, informative, and caring.
- January 19, 2023 Explained in detail everything we talked about
- January 18, 2023 He explained me more my health condition and why he should not prescribe certain drugs to me! I love his frankly speaking. He directed me to the right pharmacy and accompanied at the door. He felt loved. Thank you Bro !
- January 6, 2023 I didn’t see him. I saw Paige.
- December 29, 2022 They care about me
- December 20, 2022 Personable and thoughtful. Dr. Hagan listened intently to my thoughts and concerns and gave practical, easy to understand advice and explanations. I felt heard, cared for and respected. He and his coworkers are fantastic!
- December 16, 2022 I am grateful for him and the care he gives. The best!
- December 9, 2022 Dr. Hagan took his time to understand my history and all my symptoms. He did a thorough exam that never felt rushed. I really appreciated his level of care and concern.
- November 16, 2022 Top notch
- November 14, 2022 Knowledgeable and concerned.. followed up as he said he would.
- November 12, 2022 Dr. Hagen is top notch. He is caring, professional, and listens well to all my cares and concerns. A rare find for such a great PCP.
- November 12, 2022 I don??t feel like was with the doctor. It??s seems to talk to a friend about your medical condition.
- November 10, 2022 They were great
- November 9, 2022 Dr. Hagen listens and makes suggestions to solve yours concerns and problems.
- November 5, 2022 Dr. Hagen exceeded expectations by not only providing timely and excellent diagnosis, but had already checked with a local specialist if follow-up care needed. Anticipated and answered all questions, called in medication promptly, thoroughly explained the condition and what to expect from prescribed treatment.
- October 14, 2022 Appreciate his listening and taking action for my case.
- October 12, 2022 Dr hagen hangs in there with me and works for solution to the problem. He listens well and shows genuine care and concern. He goes beyond any dr I??ve ever had. His character and work ethic are always evident.
- October 12, 2022 Dr. Steven Hagen is outstanding. He has a broad and comprehensive medical knowledge through his years of experience. He is careful in his diagnostics, and thorough with his treatment and care. He has my highest recommendation.
- October 11, 2022 Very kind and knowledgeable.
Credentials
Education
- MD, Northwestern University Medical School, 1992
Residency
- SURGERY, University of California at Davis East Bay, 1993
- Family Medicine, University of Wisconsin Medical School, 1999
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC