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Suzanne Hilton, MD

  • Family Medicine Primary Care
Suzanne Hilton, MD

Suzanne Hilton, MD

  • Family Medicine Primary Care
4.8 (417 Ratings)


Adult Provider

Pediatric Provider



Accepting New Patients

Appointments

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    Ratings and Reviews

    4.8

    417 Ratings 233 Comments

    Listened to me 4.8
    Clearly explained my problem or condition 4.8
    Addressed my questions and concerns 4.8
    Clearly explained my treatment and follow up instructions 4.8

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 18, 2023 Dr. Hilton listens and speaks to me and is very in tune to my health issues. Staff is friendly yet professional. Lab technician is tops.
    • March 18, 2023 Could not answer all questions. Just went for yearly physical. Dr Hilton is great. She makes u feel comfortable.
    • March 16, 2023 Dr. Hilton is extremely caring, knowledgeable,patient and kind.
    • March 16, 2023 Dr. Hilton is very understanding. She listens to my situation and has compassion.
    • March 16, 2023 Dr. Hilton is such a caring and proactive physician. I wouldn't go to anyone else!
    • March 16, 2023 Dr Hilton takes the time to talk about whatever health issues you may have. I never feel rushed during my visit and she is always punctual , she has respect for my time.
    • March 15, 2023 Dr Hilton is awesome she explains everything to you and is very caring.I would not go anywhere else. The whole staff is very friendly and caring. They are fast getting you in there and always asking how your feeling and if anything new might have come on. Thank you to Dr Hilton and her staff...
    • March 14, 2023 Detail conversation on any concerns I had on my health
    • March 13, 2023 Always kind and listens to my concerns
    • March 13, 2023 Dr. Hilton is wonderful. She is caring and thorough.
    • March 11, 2023 Dr. Hilton shows she cares for my mother in her tone of voice, her questions, and the time she takes to respond to my concerns. We're fortunate to be in her care.
    • March 9, 2023 Dr Hilton is a good listener. She doesn’t seem rushed. I had a very thorough physical exam.
    • March 6, 2023 Always friendly and kind. When there is a problem or concern, if she feels patient need a specialist she has an appointment scheduled.
    • March 1, 2023 Great facility and Superior Doctor
    • March 1, 2023 She is caring and warm. Very involved listens and follows through with results. A great experience every time I see her.
    • February 28, 2023 Dr Hilton is the most caring and concerned Dr I have ever had. I am very fortunate to have her as my Doctor.
    • February 25, 2023 Dr. Hilton always seems sincerely concerned about my health. She has a patient & soft demeanor that makes me comfortable.
    • February 25, 2023 Dr. Hilton is very patient and gentle. She is very understanding and listens to you.
    • February 23, 2023 She is very friendly and helpful listen to my concerns. I don't feel like I am being rushed.
    • February 23, 2023 I liked her
    • February 23, 2023 Wonderful, knowledgeable, caring, thorough and a beautiful human being.
    • February 22, 2023 Dr Hilton is friendly and caring. She listened when I explained what exactly I wanted done at my wellness visit to make sure everything was covered by my insurance.
    • February 22, 2023 She is competent and wonderful!
    • February 21, 2023 The best!!
    • February 21, 2023 A very caring doctor. Listens & explains what she is going to do. Highly recommend Doctor Hilton, MD.
    • February 21, 2023 I have been with Dr Hilton for years and over the years our relationships just gets better and better. She listens and understands and goes the extra mile to find a solution. She’s not afraid to to run test or refer you to someone else and she gets backs to you asap when you leave a message. The whole office is wonderful so I’ll be coming here and seeing her as long as I can.
    • February 17, 2023 Caring Doctor
    • February 16, 2023 Dr. Suzanne Hilton was very thorough, considerate, patient and personable. She did not rush my exam and listened carefully to my concerns. She helped me feel relaxed and confident in her care.
    • February 15, 2023 Dr. Hilton is an excellent listener and truly wants the best for her patients. She is extremely knowledgeable and has a great attention to detail.
    • February 15, 2023 Dr. Hilton is wonderful. When I come in for my physical I expect to be able to discuss things that I might have some questions about without the fear of being charged and extra copay.
    • February 14, 2023 Check in staff could be a little more personable.
    • February 13, 2023 Dr. Hilton is lovely!
    • February 11, 2023 Very caring and concerned about her patients
    • February 8, 2023 I always feel well taken care of and that she does care about me.
    • February 8, 2023 Dr. Hilton is always kind and caring, and also very thorough... she is an excellent provider!
    • February 7, 2023 Dr. Hilton has always been a caring and concerned about any problem I may be experiencing. She is kind and patient and over the years if she thought I needed a specialist in another field she has sent me to a physician that could address my problem more completely
    • February 6, 2023 Dr. Hilton is an exceptional Dr. She listens carefully , understands a wide range of ailments and is professional in giving instructions. She is also quick to follow up and return phone calls,
    • February 3, 2023 I love Dr. Hilton she really cares about and listens to her patients.
    • February 2, 2023 Dr. Hilton is the best...She has been my doctor for over 15 years....treated me with respect, compassion, listened to me and has taken good care of me as a patient...most of all I "trust " her and love having her as my doctor...
    • January 31, 2023 Dr Hilton is a kind and excellent doctor. Her answers are always on point and clear, showing she listens and is interested in me. She also does many extra little things to make sure the visit is as comfortable and pleasant as possible. She is exactly what you would want in a caretaker - kindness and superior competence.
    • January 31, 2023 We have had several family doctors, she is by far the best one.
    • January 29, 2023 Dr Hilton has been such a wonderful resource to not only myself, but also to my husband. We began going to her completely unbeknownst to each other, but it has been such a blessing to be able to share concerns about my partners health and he with me
    • January 28, 2023 Long time patient of Dr Hilton. I trust her completely.
    • January 28, 2023 Dr. Hilton is extremely caring and takes good care of me
    • January 28, 2023 Dr. Suznne Hilton, made fell she see more than just a physical problem.
    • January 27, 2023 Dr Hilton is a great doctor and very personable.
    • January 26, 2023 Absolutely listens to me, explains things without talking down to me, fantastic bedside manner.
    • January 25, 2023 Very friendly and always listens to me
    • January 25, 2023 Dr Hilton has always made me feel as if she is really concerned about me and my welfare. She is easy to talk with about concerns, and always takes time to listen to me if I have questions. I feel that she provides me the very best of medical care! That is truly a blessing this day and time!
    • January 25, 2023 Dr. Hilton is the most caring genuine doctor and I highly recommend her for anyone. Excellent care!
    • January 20, 2023 Dr. Hilton is a great Dr. Who cares about her patients and their health.
    • January 19, 2023 I love Dr. Hilton. She listens to you and your concerns. I am so very impressed with her. She hS found things wrong with me that I did not know were there. She refers you to her associates if needed. I am so very happy with her. Feel confident in her medical treatments.
    • January 18, 2023 Always pleasant and upbeat. Listen to my concerns and discusses what to do
    • January 18, 2023 Dr. Hilton is always attentive and helpful.
    • January 16, 2023 She’s wonderful and take time with me and answers all my questions.
    • January 16, 2023 Very experienced, good suggestions
    • January 13, 2023 Love Dr Hilton!! She is so caring and compassionate. She performs the most comprehensive and thorough physicals. She listens to and addresses every concern. I feel like she cares about me as a person.
    • January 12, 2023 Always impressed
    • January 11, 2023 I love and trust Dr Hilton with my care, as well as my family! She is patient, listens and truly cares for her patients, and is like none other.
    • January 10, 2023 I think she needed to spend more time with me to listen to my health concerns
    • January 6, 2023 This is an office that is friendly and professional from the moment you enter the office till check out time. I have to give a call out to Susan in the Lab. She is the very best at taking blood. I have been a patient for Six years and totally satisfied.
    • January 4, 2023 Always listens to you problems and concerns. No matter how long it takes always willing to help work out a solution.
    • January 2, 2023 Dr. Hilton listen to my concerns. She ensures that I'm getting the best care possible. She explained my results and discuss my options.
    • January 1, 2023 Dr Hilton is wonderful. She shows she cares and has my best interests in mind.
    • December 31, 2022 Dr Suzanne Hilton was very helpful and listen to my concerns about all aspects of my health. I have not had this quality of care since I started with white for several years ago. Hang onto her!
    • December 31, 2022 Dr. Hilton is outstanding. She cares deeply about her patients and their well-being. It's sad that she and so many other caring people are forced into the Atrium system.
    • December 30, 2022 Best experience I??ve ever had with a doctor
    • December 20, 2022 I love Dr. Hilton I've been going to her for years now she's the best primary care doctor I've ever had.
    • December 20, 2022 Always a pleasure to see Dr Hilton..she listens and cares about what you are saying.
    • December 19, 2022 Dr. Hilton always addresses all my concerns. I never feel rushed and I feel she is truly providing her patient's with the best possible medical care.
    • December 17, 2022 I have never experienced such a caring and thoughtful Doctor since moving to NC. She listens and really gets my personal issues. She is just fantastic.
    • December 16, 2022 She doesn't insist on taking a bunch of meds. She will try something natural if it applies.
    • December 13, 2022 Very caring and extremely competent.
    • December 13, 2022 Miss Hilton is a very good doctor. She takes the time to talk to the you, and make sure that you understand and are comfortable with everything.
    • December 9, 2022 Dr. Hilton is a top notch Physician in my opinion and she sets the bar very high for other physicians. I don't know what her salary is but whatever it is, I'm sure she's not being paid enough. I rate her as one of the best in her field of profession.
    • November 30, 2022 So glad she is my doctor.so kind and caring.
    • November 28, 2022 knows what she is doing very friendly - just too busy had to wait about 45 mins to see her
    • November 26, 2022 She is the best and care about your health. I got 3 of family go to see her
    • November 25, 2022 Excellent physician. Exceptional compassion and wealth of knowledge!
    • November 22, 2022 The best primary care physician in the business.
    • November 22, 2022 Dr. Hilton is wonderful and extremely competent. I am grateful for the way she cares for me.
    • November 21, 2022 Suzanne Hilton is a very nice doctor I would recommend her to anyone that needed a doctor she very kind an listens an helps u anyway possible she cares about her patients an there concerns she makes u feel welcomed
    • November 21, 2022 Dr. Hilton took the time to listen to me and was kind and patient in her exam .
    • November 19, 2022 Always so concerned always friendly
    • November 19, 2022 Very compassionate, empathetic, and knowledgeable.
    • November 19, 2022 Excellent. Knowledgeable
    • November 15, 2022 Dr. Hilton turned a scary visit into an experience of action and blessings. She listened, provided feedback and direction, and followed through with prompt action to resolve my issue. Within 24 hours of my initial visit, I had a diagnostic appointment that resulted in resolving my issue. She and all the other wonderful professionals who were involved are to be commended.
    • November 15, 2022 The best! Kind, listens, caring. Dr. Hilton goes the extra mile to make you feel comfortable.
    • November 10, 2022 Wonderful, personable, polite and knowledgeable provider who truly cares about ensuring patients are treated and understand what the treatment plan is
    • November 2, 2022 Dr. Hilton is a great doctor who is thorough and takes time to listen to your concerns.
    • October 30, 2022 Dr. Hilton always puts me at ease, listens to my concerns and addresses my concerns.
    • October 29, 2022 Wonderful Physician! Very caring and professional. This was my first experience with Dr Hilton . She gave me the most thorough physical exam that I??ve had in years.
    • October 29, 2022 Dr. Hilton is a wonderful provider. Always takes her time and addresses any concerns fully. Never feels rushed or dismissed.
    • October 26, 2022 she is very caring
    • October 25, 2022 Dr. Hilton takes the time to listen to her patients, is very thorough, and seems genuinely concerned for their health. She has been my doctor for more than 20 years, and I could not be more pleased.
    • October 25, 2022 Very professional.
    • October 23, 2022 Very caring and knowledgeable.
    • October 21, 2022 She's a nice enough doc, but she doesn't seem to read notes from previous visits or just doesn't remember her patients.
    • October 21, 2022 Great doctor with experience
    • October 18, 2022 Always enjoy my visits with her. She listens, offers suggestions, and doesn??t push drugs!
    • October 18, 2022 She is a great doctor.
    • October 16, 2022 Dr Hilton has always listened to me and tried to find the best solutions to my problems.
    • October 16, 2022 She has been my physician for many years. I trust her care and her thoroughness.
    • October 15, 2022 Dr. Hilton is an INCREDIBLE physician with expertise in her field. She is totally committed and dedicated to her patients with loving compassion.
    • October 15, 2022 Dr. Hilton is friendly, thorough and knowledgeable. She listened to my concerns and responded in a caring way.
    • October 12, 2022 I found her very thorough in my examination
    • October 10, 2022 Dr Hilton is the best
    • October 9, 2022 Dr Hilton is a great doctor. She makes you feel comfortable and at ease. She explains everything she is doing and makes sure that you understand. She also answers any question that you may have. My son was in need of a PCP, Dr. Hilton gave me a list of names of physician who were accepting new patients. My son now has a PCP in this practice.
    • October 9, 2022 She is the best. Always willing to listen to problems and needs.
    • September 30, 2022 Great Doctor:)
    • September 28, 2022 My first visit with Dr. Hilton was the best! She is very friendly and thorough and I felt at ease immediately. She did more at my physical than any other doctor has done before! Extremely grateful to have her as my physician.
    • September 26, 2022 Dr. Hilton was thorough and kind. She gave me her full attention and time. Very positive experience.
    • September 19, 2022 Dr. Hilton is a compassionate physician who listens closely to me and any concerns I may have. I highly recommend her to anyone seeking a family medicine doctor. I??m extremely pleased to be under her care!
    • September 17, 2022 She is an awesome doctor and a very caring person!
    • September 13, 2022 I have been with Dr. Hilton for more than 10 years. She welcomed me to her practice when I moved to Winston-Salem after a difficult divorce. She has always been caring and compassionate. She always asks about my children and remembers what is going on with me. I really appreciate Dr. Hilton's quality of care!
    • September 7, 2022 Excllent
    • September 7, 2022 I have been going to Dr Hilton for several years- can??t remember how many- I just loved her the first time we met. She is so caring and knowledgeable. She is awesome.
    • September 5, 2022 She is the best.
    • September 2, 2022 She is a very nice an respectful nurse she listened to all my concerns I had an explained everything to where I could understand she is very concerned about it health an will go out of her way to help an find what the problem could be I would recommend her 100% an I appreciate for all she an her staff dose
    • September 1, 2022 Dr Hilton is genuinely concerned about my health and well being. She is always caring and compassionate.
    • September 1, 2022 Dr H always listens and is caring and kind.
    • September 1, 2022 Dr. Hilton has been my PCP for over 20 years. She is amazing, very thorough, and always listens to my concerns.
    • September 1, 2022 Very professional, thorough, and she cares! Fantastic
    • August 30, 2022 Dr. Hilton is caring, accessible, and highly competent. I have referred her to many people.
    • August 29, 2022 She was very personable and very thorough. I was very happy with everything.
    • August 29, 2022 Dr. Hilton really is a 10, but I figure everybody has room to improve. So, I said 9, just to keep her on her toes.
    • August 25, 2022 Dr. Hilton always has compassion and kindness. I feel like she really cares about us.
    • August 24, 2022 You find a great physician. You keep them. I DID!
    • August 24, 2022 She has been my Dr. for at least 40+ years. No need to change! She knows me well and l respect her knowledge.
    • August 23, 2022 Dr. Hilton is always very pleasant & easy to talk to. She seems to care about & listen to me as her patient. I??m very comfortable when seeing her which is important to me when seeing a doctor.
    • August 23, 2022 Happy to have her as my primary dr.so kind and considerate.
    • August 23, 2022 Dr. Hilton is very thorough in her examination. I could not ask for better treatment. She is the BEST.
    • August 21, 2022 She is very kind treat you like a person not like a number.
    • August 21, 2022 Best GP we have ever had.
    • August 19, 2022 Dr. Hilton is absolutely fantastic! She is friendly, caring, and she really listens. She explains everything well and takes her time to make connections with every patient.
    • August 18, 2022 Her empathy showed compassion, concern and support. I am so glad Dr. Hilton is on my care and heath team.
    • August 18, 2022 She had alot to straighten out re. my medical care. She listened very carefully to what I said and didn't say; and planned her physical exam accordingly.
    • August 17, 2022 Dr. Hilton takes the time need with her patients and shows genuine interest in their needs. She explains and or answers all questions, tests etc. clearly.
    • August 11, 2022 She has been my Dr for 23 years and has always been an excellent provider.
    • August 9, 2022 Dr. Hilton was wonderful. She listened to me and was attentive to my concerns. I was scheduled for a physical and I received the best physical that I have ever had. That??s a compliment from a retired RN. She explained everything thoroughly. I am so blessed that she is my Primary Doctor.
    • August 6, 2022 Sweetest caring Dr I know
    • August 6, 2022 Dr. Hilton is wonderful. No matter what the concern, she listens and always makes sure her patients feel cared for with resolve.
    • August 6, 2022 Takes time to listen to my concerns and questions
    • August 6, 2022 Dr. Hilton is just wonderful!
    • August 5, 2022 She is wonderful! She is extremely thorough and I feel like she really listens
    • August 3, 2022 Seems thorough and knowledgeable. Was understanding and answered questions in a way I was able to understand at this time.
    • August 3, 2022 Dr. Hilton has been my care provider since October, 2004. She has always been helpful and listens well when there is a health issue I need to talk to her about. She is very good at referring patients to a specialist in the appropriate area to address the problem. She is kind and very easy to talk to. She is an excellent provider.
    • August 2, 2022 Suzanne Hilton, MD listens and is genuinely concerned about how her patients feel. Dr. Hilton does not have tunnel vision, she listens to her patients and acts accordingly. I feel lucky to have her as my pcp.
    • July 29, 2022 Attentive to issue at hand
    • July 27, 2022 I am a new patient with Dr. Hilton. This was my second visit. Both times she has been very thorough reviewing my health problems and addressing all my questions and concerns. I am very glad to have her as my health care provider.
    • July 27, 2022 Dr Hilton is always caring and shows a real concern for any problem you may have. She never makes you feel rushed through your appointment and always asks if there??s Anything else you??d like to discuss before she leaves. I thoroughly trust her as a doctor and appreciate her compassionate care.
    • July 13, 2022 I had the privilege to meet Dr. Suzanne Hilton for the first time 07-06-22. She introduced herself to me and was very friendly I was comfortable with her and was very pleased with my visit, I did not have to wait long for her to come in the room after the nurse left out. I was concerned about my medication??s she took care of it the same day that I visit.
    • July 12, 2022 Dr. Hilton has been my doctor for many years now, and I think she is the best. She is very caring, compassionate, knowledgeable, and thorough. She listens to your concerns and answers your questions. I would highly recommend her for anyone who needs a good doctor.
    • July 8, 2022 Dr. Hilton is completely approachable, attentive, caring and highly accurate with her diagnoses and prescribed treatment.
    • July 7, 2022 Dr. Hilton has been my Dr. for many years. She is competent and caring.
    • July 5, 2022 Dr. Hilton is the best. I will go where she goes, whether she stays with AHWFB or NOT.
    • July 4, 2022 Friendly,caring about me and my family
    • June 30, 2022 I have been seeing Dr. Hilton for many years and have found her to be one of the best physicians I have ever had in my life. I would not change physicians for anything. I think the world of her.
    • June 23, 2022 Dr. Hilton is very caring and concerned about the problems I have. She spends the time she needs to let me understand what my problems are and is always interested in the personal problems I have. Thank you, Dr. Hilton, for your concern about my problems.
    • June 22, 2022 Best doctor I have had.
    • June 21, 2022 Very caring, gentle and a good listener.
    • June 21, 2022 I can tell that Dr. Hilton really cares about me and my health.
    • June 15, 2022 We??ve been to Dr. Hilton for years and now our neighbors are her patients. We just hope she doesn??t retire in the near future!
    • June 15, 2022 Best primary care doctor I??ve ever had. Please give here the quality staff she needs.
    • June 11, 2022 Dr. Hilton is wonderful. She took her time with me, and listened to me. She really seemed to care about what I said and answered all my questions.
    • June 4, 2022 Always professional and personable,
    • June 4, 2022 She is a very good doctor. She listens and explains well to my needs.
    • June 2, 2022 Atrium is lucky to have a doctor that is competent and caring like Dr Hilton.
    • May 27, 2022 Dr Hilton always takes time to listen and discuss issues. She relates well to her patient and is friendly and caring.
    • May 27, 2022 Had an excellent visit. Love my doctor
    • May 25, 2022 She is a very good provider.
    • May 23, 2022 Dr. Hilton is one of the best doctors I have been associated with...She is friendly and acts very concerned for her patients....she makes you feel at ease and I can talk to her..She takes the time needed with her patients, which is very much appreciated. She cares about giving her patients the best care possible. She is respected and loved by many....Need more like her...
    • May 21, 2022 I would recommend this place to anyone very clean an safe for the people that comes in an all employee an nurse was very nice I wouldn??t want go any where els
    • May 20, 2022 Dr. Hilton is excellent! Professional, courteous and takes time to explain and answer questions. That has been consistent over my 20+ years experience with her.
    • May 20, 2022 Dr Hilton has always been concerned, listens, asks about family, etc. I have complete faith and trust in her.
    • May 19, 2022 Dr. Hilton knows her stuff and keeps up with updated medical science. She's conservative about offering diagnoses without full investigation, as is proper, but she is not curt or unforthcoming with information so as to make it all frustratingly mysterious. She has a very good bedside manner and inspires confidence while also being very reassuring. She remembers that her patients are people.
    • May 19, 2022 Dr.Hilton is a great physician, I was very pleased with my visits there.
    • May 19, 2022 Best family dr. I ever had
    • May 18, 2022 Ok
    • May 17, 2022 Dr. Hilton is the best doctor. She listens to you and she takes what you say very seriously. She never dismisses me or any of her patients.
    • May 16, 2022 This was my first visit with her as my primary care. I appreciated her kindness and her examination. I felt very relaxed with her.
    • May 15, 2022 I got most of family going there.we go she is the best.caring.help us to get better and she know her stuff
    • May 14, 2022 I have been a patient of Dr. Hilton's for many years. My sister went to her when she lived in WS. I feel heard and respected. It's a team effort with me included. I appreciate Dr. Hilton and her staff.
    • May 14, 2022 Always upbeat and happy.. very willing to listen to what you are concerned about and gives her advice or diagnosis and follows through Would nothing go to another doctor for my PC
    • May 14, 2022 Not much to say except that Atrium Health needs to focus on supporting great doctors like Dr. Hilton. They are becoming rare.
    • May 12, 2022 Dr, Hilton is a very kind,caring ,and patient physician and I trust her completely .
    • May 11, 2022 There??s 6 members of my family that sees her. We all are extremely thankful to have her as such a caring and all around great Doctor. She is friendly and spends time listening. She??s very thorough. Wonderful person
    • May 10, 2022 I have been going to Dr. Hilton for many years. She is always kind and compassionate and cares about my well-being. Highly recommend her.
    • May 10, 2022 Md.Hilton has knowledge, experience and most of all understanding. When you find all this in one doctor there is a win-win combination for your body and concerns. She takes you to the right direction to healthier You. She is amazing!
    • May 10, 2022 super nice doctor. extremely courteous and caring.
    • May 7, 2022 Dr. Hilton was extremely helpful and identified areas where I needed other medications. She was very thoughtful, kind and took time to make sure I understood my options.
    • May 6, 2022 We love Dr. Hilton. She has been very patient and truly understands our pain.
    • May 6, 2022 I am very fortunate to have such a pleasant and intelligent physician!
    • May 5, 2022 She is so kind and always listens to my concerns.so happy she is my doctor.
    • May 3, 2022 Personable and kind, Dr Hilton was an example of how a knowledgeable and gracious HCP can exist all in one package.
    • May 2, 2022 Excellent doctor my experience has always been positive with Dr. Hilton
    • May 2, 2022 Dr. Hilton has been my go to Dr. for decades. I can rely on her for an accurate diagnosis. If she has doubts she refers me to a specialist. I am 68 now and l hope her practice outlives me! I hate the thought of having to find another GP of her caliber! Thanks for you care for me Dr. Hilton, my go to GP.
    • April 30, 2022 Dr. Suzanne made me feel like I was talking to a friend and I felt very safe with her.
    • April 26, 2022 Thank you for your personalized attention! Take care
    • April 22, 2022 I have really enjoyed having Dr. Hilton as my primary care physician. I feel like she listens carefully and makes the best decisions concerning my health. Her PA Adrian also does a great job.
    • April 22, 2022 Suzanne Hilton is an excellent doctor. I have lots of confidence in Dr. Hilton. She is always very attentive and thorough. Great Doctor!
    • April 19, 2022 Dr Hilton is very caring and professional.
    • April 18, 2022 The best.
    • April 15, 2022 Always very knowledgeable, kind, listens & caring!
    • April 15, 2022 Dr Hilton is a wonderful caring Dr. Listens to all your concerns and does a very thorough exam
    • April 14, 2022 Dr. Hilton is so sweet. She listen to me. She didn't make me feel like she was rushed to get to the next patient. She made me feel like she was very interested in what I was saying. Her eye contact and patience were amazing. Great bedside manners.
    • April 14, 2022 Awesome Doctor. Professional, pleasant, helpful???.very knowledgeable.
    • April 14, 2022 Dr. Hilton, I feel as if any words I type here will fall short of how amazing she is. Not only is she a remarkable physician but a delightful person as well. Her caring attitude is infectious in the most positive way and the people that work with her reflect that. That practice should be the model in which other are built. I am truly lucky to have such an incredible person on my side.
    • April 13, 2022 Dr. Hilton is an amazing physician. She truly cares about her patients, she is knowledgeable of any question asked, and she always has a pleasant attitude during visits.
    • April 13, 2022 After 20 years with another doctor in the same practice, I was a little anxious to see someone new. Dr. Hilton allayed my concerns with her easy manner, desire to provide a thorough examination, and attention to my conditions.
    • April 13, 2022 I feel very relaxed with Dr. Hilton. She seems to always listen and explain steps for me to be a healthier person. I never feel as though she is rushing through an exam, always takes time.
    • April 13, 2022 Excellent physician.
    • April 12, 2022 She really listens and genuinely cares about her patients
    • April 11, 2022 She is very good listener and pays attention to you.
    • April 11, 2022 Dr Hilton is not as friendly or caring as Dr. Lischke. Dr Lischke was the best, compassionate physician in this practice
    • April 11, 2022 She is wonderful. She (and Phlebotomist Susan) are the only reasons I stay at this practice
    • April 9, 2022 Extremely nice and kind MD
    • April 8, 2022 Dr. Hilton is always kind & understanding of my use of natural health products.
    • April 8, 2022 Y prior provider had just left and I was concerned. However Dr. Hilton was wonderful.. she made me feel at ease. She listened to my concerns and explained her medicL concerns to me. I am so pleased that she will be my provider now.
    • April 7, 2022 Dr.Hilton offers extraordinary care and listens!
    • April 7, 2022 Dr Hilton is very compassionate and respectful. She diagnosed my medical condition and has followed up to reassure me the steps we are taking will help me
    • April 7, 2022 The best!!!
    • April 6, 2022 Dr. Hilton is one of the best. I have been seeing her since before she became forced to become attached to a huge conglomerate. She has remained the same, no matter how they have tried to force her to change her practices - like spend less time with patients so we can make more money. That is not her. She takes as much time with her patients as they need, but knows when it is appropriate to move one.
    • April 5, 2022 Over worked needs some help -she is a great doctor and person
    • April 2, 2022 Dr. Hilton is the best. Caring, compassionate and knowledgeable.
    • April 2, 2022 Suzanne Hilton is unique. She is caring, exquisitely professional, thorough, and listens. She is the best part of the practice.
    • March 31, 2022 She was friendly and thorough extremely professional
    • March 30, 2022 I always feel that Dr. Hilton really cares about my health and well being. She is a very compassionate and professional human being!
    • March 30, 2022 Have been seeing Dr. Hilton for years and feel well cared for. However, she is always running behind which is a huge issue for those of us who have jobs and don??t have the luxury of waiting an hour before being seen.
    • March 29, 2022 Dr. Hilton is always friendly and respectful. She answers my concerns, check my meds. explains any procedures that may be needed.
    • March 29, 2022 Thank you for your focus on treating both the body and mind and for seeing a human being vs. patient number ****.
    • March 27, 2022 Dr. Hilton is a most caring and compassionate person and I trust her as my primary health care provider. She is always willing to spend time listening to my concerns and never makes me feel that she is in a hurry. So grateful for her.
    • March 23, 2022 My favorite doctor.

    Locations

    Family Medicine - Westbrook Plaza

    Formerly known as Total Family Care of Winston-Salem

    Address

    1665 Westbrook Plaza Drive

    Winston-Salem, NC 27103

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 4:30 pm

    Appointments

    336-760-8380
    336-760-8388 (FAX)
    Family Medicine - Westbrook Plaza

    Credentials

    Education

    • MD, East Carolina University, 1989

    Internship

    • Self Memorial Hospital, 1990

    Residency

    • Self Memorial Hospital, 1992

    Board Certifications

    • American Board of Family Medicine, Family Medicine

    Positions

    • Physician - Wake Forest Health Network

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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