
Suzanne Hilton, MD
Ratings and Reviews
4.9608 Ratings 243 Comments |
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Listened to me | 4.8 |
Clearly explained my problem or condition | 4.8 |
Addressed my questions and concerns | 4.8 |
Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- December 3, 2023 Suzanne Hilton has been my doctor for decades! I am confident in her ability to care for my physical well being and in her ability to refer me to another competent care giver for additional targeted care if required.
- December 3, 2023 She is a people’s physician. She is intelligent, kind and completely addresses any concerns I’ve had. She has a calm bedside manner. I have never doubted that she wouldn’t do exactly what I needed to get better. I have been her patient for many years and I have recommended her to many friends.
- December 2, 2023 I have trusted Dr. Hilton as my Primary Care Physician for 20 years. She always listens to my concerns and provides the best level of care for me. I hope to continue to have her as my PCP for many more years to come.
- December 1, 2023 Professional, direct, knowledgeable,and very caring.
- November 27, 2023 I thoroughly respect Dr. Hilton and appreciate the time and care she spends with me. She listens to my concerns and acts appropriately.
- November 17, 2023 I'm really pleased with Dr. Hilton. Somehow though it has taken 2 phone calls to get my needed Rx refills & they were still not correct or complete, so I will be sending her a message myself instead of calling the office.
- November 14, 2023 A very good listener
- November 13, 2023 Dr. Hilton has been my primary physician for years now. I feel comfortable and confident that I will receive the best care with her. She has always treated me with patience, dignity and compassion. I know she is very busy but she always listens to my concerns. She really cares about me and acts like I am the only patient she has, never rushed or "too busy" to provide excellent care. I wish more providers had her " bed side" manner.
- November 12, 2023 Kind and caring
- November 9, 2023 I have been seeing Dr Hilton for over 15 yrs and have never been disappointed with her care. She is caring, knows who I am, never hesitates to send me to a specialist if necessary. However, in the last couple of years it has become harder and harder to get an appointment with her. When I call and she can't see me within a reasonable amount of time (within a week at least), I am never offered another option..I don't even know if there are others in the practice that could see me..Dr Hilton is a wonderful asset to AHWFB!
- November 8, 2023 Dr Hilton shows compassion and concern for me at each visit. I can tell she loves her profession. I’m so thankful that she’s my doctor.
- November 7, 2023 I have never had such a thorough physical.
- November 7, 2023 Friendly and informative.
- November 7, 2023 Dr Hilton has been my doctor for a very long time. She is always thorough, pleasant, and knowledgeable.
- November 2, 2023 Dr. Hilton is a excellent provider. I was only there for blood work and DID NOT see her at this visit.
- November 2, 2023 We have been with Dr. Hilton since the beginning. She is very caring and is invested in her patients. If she can't figure it out she will find the #1 doctor in that field to help.
- November 1, 2023 Very nice caring and thorough, prompt into the room takes time not rushed.
- November 1, 2023 Dr. Helton really listen to me and took time for everything I needed to ask her about. She is a very nice doctor..
- October 31, 2023 Extremely thorough and willing to answer all my questions.
- October 27, 2023 Dr. Hilton is always caring and interested in my questions and comments. I feel like she genuinely cares for me.
- October 25, 2023 Thorough physical and very nice physician
- October 13, 2023 She is always calm, listens well, explains everything well, very kind, thorough and professional and offers helpful advice to my concerns.
- October 10, 2023 She is an excellent physician who cares about her patients. She is very thorough, professional, and personable. I am extremely blessed to have her as my Primary Care Physician.
- October 10, 2023 The best
- October 9, 2023 Dr Hilton is amazing. Of all the doctors I have seen over the years she is by far the best.
- October 6, 2023 Dr. Hilton is competent and wonderful.
- October 6, 2023 Dr. Hilton is the best combination of care and compassion and knowledge and expertise. She is curious and listens carefully to what is happening with me. This recent visit I confided in her about some fears and told her she is a safe place for me.
- October 4, 2023 She is the best.
- October 3, 2023 Dr. Suzanne Hilton is an example of what a great doctor should be.
- October 3, 2023 Dr. Hilton has always attended to my needs.
- October 1, 2023 They care about my health and treatment make sure they give me 100% care that I need
- September 29, 2023 Very kind and caring and patient.
- September 29, 2023 I can’t say enough good things about Dr.Hilton and her staff! Her nurse(I’m so sorry that I forgot her name!) checked me in and was very thorough and made sure she documented everything. Love this practice!!
- September 28, 2023 Dr Hilton is the best I have been a patient of hers for over 20 years she does and out standing job!
- September 26, 2023 Dr Hilton is the most attentive and supportive doctor I have ever had.
- September 23, 2023 She listens very carefully and explains even better, if that’s possible
- September 23, 2023 I recommend to anyone that I know is listing to you and make sure that you understand what she says to you and I will give her a 5 ?? ????????
- September 23, 2023 Professional, thorough, and knowledgeable.
- September 23, 2023 She is amazing!!!
- September 21, 2023 Compassionate, caring and professional service/care provider. Listens and makes recommendations with explanation and without prejudice. Left appointment with a feeling of true person centered care.
- September 20, 2023 Dr. Hilton is awesome. She always takes her time to listen . She doesn’t get in a hurry. She’s an extremely caring and competent Doctor. I would recommend her highly .
- September 19, 2023 High recommend Dr. Suzanne Hilton, MD, to anyone looking for a primary physician.
- September 16, 2023 The best doctor I’ve ever had
- September 14, 2023 Loved her!
- September 10, 2023 Dr. Hilton has a way of making you feel comfortable and at ease...She did not hesitate when I ask if I could talk to her about my test and needed her to explain what some things meant..I feel like I can talk to her about anything..She's always kind and considerate and seems to take my concerns seriously. I have a great doctor!
- September 10, 2023 Dr Hilton is a very personable, kind and caring physician! She takes the time to listen to my questions and concerns. And takes action when necessary. I am very grateful to have Dr. Hilton as my primary physician.
- September 10, 2023 She’s best provider for.medical needs any one could ever ask for most compassionate person and really cares about her patients my husband and I both love her
- September 9, 2023 The best ha been for a long time
- September 9, 2023 Dr. Hilton is awesome ! Best physician I’ve ever had. She cares about her patients and that’s all you can ask for !!!
- September 1, 2023 Dr. Hilton has been my physician for many years and she has always been very attentive to my questions and concerns. She is wonderful!
- September 1, 2023 Would highly recommend Dr. Hilton to everyone!
- August 31, 2023 Dr Hilton is a very professional, caring provider who always takes the time to listen to what I have to say and provide helpful suggestions and answers to ways I can improve my life. I will stay with her until she decides to retire, which I hope is a long time from now.
- August 30, 2023 Doctor Hilton is so caring. Makes everything worthwhile.
- August 29, 2023 My doctor Suzanne Hilton. She is kind, compassionate, and has a great bed side manner. I know without a doubt that she cares about me and ensures I get the best help/advice.
- August 29, 2023 Dr Hilton is very interested in her patient. Her compassionate nature makes me comfortable going to her. She was the doctor who found my medical condition
- August 27, 2023 Dr. Hilton is a great physician. Educated Up to date on medical issues & options Caring & compassionate All qualities that make her exceptional.
- August 24, 2023 Dr. Hilton was a seasoned professional who took the time to listen and explain everything.
- August 23, 2023 Having a health care provider like Dr. Hilton who will take the time to sit down and talk with you without making you feel hurried or rushed is invaluable. Her compassion for your problems/concerns is reflected in the way she listens and thoroughly explains the treatment plan. She makes you feel at ease the moment she comes into the exam room! She is truly an asset to the Atrium Healthcare System.
- August 20, 2023 Dr. Hilton has been my regular doctor for many years. I still appreciate her work, her opinion and all of those who work with her.
- August 19, 2023 Dr. Hilton is great! Caring and professional. She takes the time to listen and to explain diagnosis and treatment plan.
- August 19, 2023 Excellent primary care physician, genuine interest in the well being of her patients.
- August 19, 2023 I really appreciated Dr. Hilton taking the extra time to listen and understand the concerns that I was having with my blood pressure and actually found heart irregularities that had not been found by other doctors on my annual physical..thanks Darren
- August 19, 2023 Dr. Hilton makes you feel as if you were her family. She is kind, friendly and on top of her game. She really listens to what you have to say. She goes out of her way to May sure that you get the best possible care.
- August 19, 2023 Dr. Hilton consistently provides competent and compassionate clinical care. She is thoughtful and engaging, treating me with kindness and respect, and is articulate and thorough in providing information regarding my health care. I’m also grateful for her quick response to messages.
- August 18, 2023 She’s the best!
- August 18, 2023 Not about Dr. Hilton but the wait time in lobby was too long.
- August 15, 2023 Dr. Hilton is the Best!
- August 15, 2023 Dr. Hilton showed genuine care and concern for me. Took time to listen to my problems and addressed each of my issues.
- August 10, 2023 Being seen by Dr. Hilton. Her thorough examination and bed side manner are the best I have experienced. It would benefit your clinicians to take training from her. I'm aware she is nearing retirement age and urge you to keep her in your practice as long as you can. Middle aged women, myself included, have so much wisdom to impart and because of ageism are often tossed aside for younger versions. I hope Dr. Hilton is valued for years to come.
- August 9, 2023 The best....
- August 9, 2023 She is a magnificent doctor for me and my husband
- August 9, 2023 Best doctor!!!!
- August 8, 2023 My doctor for many years. She is excellent. That says it all
- August 8, 2023 Dr, Hilton genuinely cares for her patients. She maintains a professional approach, yet she is able to connect with her patients on a personal level. Dr. Hilton exemplifies what everyone wants in a doctor: compassion, empathy and conscientious.
- August 7, 2023 Doctor Hilton and here team is always there for me. They are All so passionate and caring. I personally know she one of the best Doctor that I have on my medical team
- August 6, 2023 We love Dr. Hilton! She is always kind and caring and listens to all our problems.
- August 5, 2023 I don't know how she stays so engaged and responsive and helpful to one patient after another on such a tight schedule.
- August 5, 2023 Dr. Hilton listens to my concerns and is knowledgeable on what test or blood work to have done.
- August 4, 2023 She is understood my concerns and addressed them accordingly
- August 4, 2023 My appointment with Dr. Hilton was for a sick visit. And she treated me for that, but she also took the time to look at my past visits and noted that I needed to have additional lab work done. So she ordered it whilst I was there, saving me a trip. She is a compassionate, thorough, competent, and caring physician.
- August 4, 2023 Dr. Hilton is the best! She is kind, compassionate, caring, and dedicated to providing the highest level of care to her patients.
- August 2, 2023 Concerned about my problems a good listener explains everything clearly very pleasant a good doctor
- July 31, 2023 Great service, very nice person. Friendly and sweet. Thank you.
- July 31, 2023 Doctor Hilton is great and so kind. She listened to me carefully and provided what I needed at that moment.
- July 28, 2023 Dr. Hilton is very knowledgeable. She is through and gives good patient care.
- July 27, 2023 Dr. Hilton is the best Dr I have seen since moving to NC. She listens and asks great questions. She responds to concerns and takes me seriously, and she doesn’t treat me like an underling as many Dr.s do in my experience.
- July 26, 2023 I am very pleased to have Dr Hilton as my PCP. She is very qualified at her job and has compassion and empathy for her patients as well as a nice disposition.
- July 26, 2023 I think Dr. Hilton is just the best medical provider for me. She listens and cares about my health problems and finds the best treatment plan for ME. I respect her decisions and she respects my opinions.
- July 24, 2023 Dr Hilton always listens to my concerns, and she asked about all my family every time I come for a visit. I feel like I can ask her about anything, big or small.
- July 21, 2023 Dr Hilton has been my PCP for about 20 years and has always diagnosed my illnesses correctly and made referrals to appropriate physicians. I highly recommend her.
- July 5, 2023 Dr. Hilton listens very well to my concerns and works with me on my issues.
- June 30, 2023 Dr. Hilton takes the time to listen. I know she will get to the bottom of whatever my concerns are.
- June 30, 2023 Dr. Hilton is always ready and willing to answer my questions. She has help wth my weight-loss and controlling my blood pressure. My physical state is significantly better than it was in January.
- June 30, 2023 Dr Hilton is kind, caring and competent.
- June 28, 2023 Dr. Hilton is experienced, knowledgeable and provides the most compassionate care. She always explains things and takes the time to listen attentively.
- June 28, 2023 Great Doctor who treats me as a person not just a number and is very thorough. Nurses who assist are always friendly
- June 28, 2023 Dr Hilton is kind, caring and listens to any concerns I have. She does not hesitate to refer me to a specialist when she thinks it's necessary. Her instructions are clear and she ALWAYS makes me feel that she is glad to see me.
- June 27, 2023 She is a wonderful doctor. She listens to what you say and responds appropriately. I have the utmost confidence and respect for her.
- June 27, 2023 Dr. Hilton is the best listener and is understanding and patient.
- June 25, 2023 Dr. Hilton has been my family doctor for 20+ years. She is an excellent, caring physician.
- June 23, 2023 Excellent medical knowledge
- June 21, 2023 She was prompt for my appointment.
- June 17, 2023 Dr Hilton is friendly, patient and skilled.
- June 13, 2023 She has been my provider for over 25 years and she is wonderful and always takes excellent care of me. She listens and makes time to spend time without rushing me. I am so grateful for all the excellent care for all these years.
- June 12, 2023 Dr Hilton is the most thorough doctor I’ve ever had. It would be nice is the lab technician didn’t play her music box.
- June 12, 2023 Dr. Hilton is amazing, the reason I’ve been with her practice for over 15 years.
- June 10, 2023 A trusted friend and advisor in my health journey. Top notch in every way.
- June 9, 2023 Just the very best
- June 9, 2023 I will recommand to her to any family and friends
- June 8, 2023 Doctor Hilton is one of the best caring doctors you will ever find. Been with her for many years.
- June 7, 2023 Dr. Hilton is wonderful. She is clearly in the present as well as looking ahead to what I may need in the future. Her manner is lobgk
- June 7, 2023 Dr. Hilton is a very caring doctor. Listens to what I have to say. And never offers the easy way out by defaulting to medication after medication. I feel lucky to have her as my doctor.
- June 7, 2023 I strongly recommend Dr. Hilton to others
- June 7, 2023 Dr. Hilton is just the best! She takes her time and listens to all of my concerns. She thoroughly addresses problems and encourages healthy behaviors.
- June 6, 2023 Wonderful doctor
- June 5, 2023 Dr Hilton really cares for her patients. She has been our physician for over 20 years. She always listens to what you have to say, never makes you feel rushed. She sees our whole family and we completely trust her with our health care.
- June 4, 2023 She is compassionate and very understanding she is treating you like a person and not like a number.
- June 2, 2023 Adrienne & Dr. Hilton both are excellent at listening to you & knowledgeable about treating your issues.
- May 27, 2023 I feel like Dr. Hilton really cares about me, not just a patient.
- May 27, 2023 Caring. Truly concerned about your well-being.
- May 26, 2023 She was great.
- May 25, 2023 Dr Hilton is kind, friendly, professional and answered all my questions. The exam she completes is thorough and wants to help in anyway she can with any concerns. I would highly recommend her and the office.
- May 25, 2023 I am so pleased with the personal care and attention Dr. Hilton has always provided. In spite of a full and busy patient caseload, her awareness of who I am and my medical history shows caring and respect. She takes time to listen and respond whether questioned in person or online. I am grateful.
- May 25, 2023 Dr Hilton is a very caring concerned Dr I am soglad ifound her.
- May 24, 2023 Dr. Hilton listens well, is extremely kind, and she is well informed. She is a great doctor!
- May 23, 2023 Mi doctora es maravillosa,atenta,compasiva y con mucha paciencia,sobre todo para entender mi English,estoy muy agradecida por tenerla a ella como mi doctora
- May 23, 2023 I cannot say enough good things about Dr. Hilton and the level of care she provides. It is always a great experience when I visit, she is only focused on my needs and actively engaged in how to better my health. I only wish there were more like her so everyone could experience what I consider to be the pinnacle of family healthcare.
- May 23, 2023 Dr Hilton has always been a compassionate Dr. and an active listener. She is very thorough asking questions, and clear at explaining information. She works hard to get to the root of the problem, not just treating symptoms. She has great professionalism, balanced with sincere concern and sensitivity to her patience overall well being.
- May 21, 2023 I love Dr. Hilton. She is the BEST. She really cares about her patients and listens to what you say and truly cares. She see's my whole family and we just adore her. THANK-YOU DR. HILTON FOR ALL YOU DO!!!!
- May 17, 2023 Dr Hilton is very polite. She treats me with respect and dignity. Very thorough with her patient examination. She asked questions about my health and gives feedback about how I can better manage my health issues. I would not hesitate to recommend Dr. Hilton to my family and friend.
- May 17, 2023 Dr Hilton has proven herself as the best patient advocate during the more than 25 years our family has been under her care.
- May 16, 2023 Dr Hilton is always up to date on my medications, my heath needs and works to keep me educated and aware! She shows genuine concern for me and takes time to explain exactly what I need to know.
- May 16, 2023 I would suggest that ahead of time questions be submitted to the Dr. so that nothing is forgotten during the visit. I ask her about several different things but forgot about 1.
- May 15, 2023 Dr Hilton is very caring even though she is busy she always has time to listen to you health concerns.
- May 10, 2023 So glad she is my doctor.trust kind and considerate.
- May 10, 2023 It is clear to me how much time and effort Dr. Hilton puts into her craft. Her experience and thoughtfulness make her an extraordinary healer.
- May 10, 2023 I will answer these questions the same way each time. Dr Hilton and all her staff are absolute angels to work with. They all exhibit sincere caring, they all let you know how things will proceed and they take their time with your concerns. I am so happy to have been a patient of them for over 7 years now.
- May 10, 2023 Dr. Hilton always listens, asks relevant questions and knows what she's doing.
- May 9, 2023 Dr. Hilton was thorough, very concerned and caring.
- May 8, 2023 Thank you to Dr. Hilton and her staff, they take good care of me.
- May 7, 2023 Dr. Hilton is superb: talented and caring.
- May 6, 2023 Dr Hilton is very interested in her patients and very helpful. I appreciate her interest and concerns and her help with solving problems.
- May 6, 2023 She is great
- May 3, 2023 The best Doctor I have.
- May 1, 2023 If you want a provider that treats you with dignity and really listens to you, I would suggest Dr. Hilton.
- April 28, 2023 Dr Hilton and her staff are excellent. My health is in good hands with them by God’s Grace. I love my doctor.
- April 26, 2023 She is very personable and helpful.
- April 25, 2023 Excellent Dr! Listened attentively and focused on solving problems. Great on turn around with results.
- April 21, 2023 Dr Hilton has a wonderful beside manner, she listened and was very compassionate about my health. Very excited to be a new patient of hers.
- April 21, 2023 Dr Hilton is a great listener to our issues and compassionate ,
- April 20, 2023 She is the greatest
- April 20, 2023 Dr. Hilton is an excellent physician who truly cares about each patient. She has been my physician for 18 years and I consider her as a friend and a trusted provider.
- April 11, 2023 She is very intuitive and most caring.
- April 10, 2023 Dr. Hilton is the Best! Always cares about me and my health.
- April 8, 2023 she is the best
- April 8, 2023 Dr Hilton listens carefully and explains issues in terminology I can understand. She is patient with my questions.
- April 5, 2023 Been a patient of Dr Hiltons for 23 years. She is the best.
- April 5, 2023 Dr. Hilton has been outstanding and I'm pleased to have her for my primary care doc.
- April 3, 2023 She listens and partners with me on my health care needs.
- March 30, 2023 I think Dr. Hilton is a great. She answered a question that I had regarding a medication. She made sure that I understood what the medication was for and made suggestions of food that I could eat to help the problem.
- March 30, 2023 My care provider was very professional and thorough. I was very satisfied with my appointment.
- March 29, 2023 I like that Dr. Hilton don't rush very friendly ask me questions listen to my concerns.
- March 26, 2023 Dr. Hilton has always been a thoughtful and caring person and physician. She always listens carefully to what I have to say and considers all possibilities for treatment. She makes sure that I understand and agree with her treatment plans.
- March 24, 2023 Dr. Hilton is a wonderful doctor. She is very thorough and will listen to your concerns. She is one in a million.
- March 23, 2023 Dr Hilton is overall just a wonderful person and doctor. She cares she listens and is very easy to talk to
- March 22, 2023 She was very nice and caring.
- March 21, 2023 I have been a patient of Dr. Hilton for 20+ years. She has always provided me with the best care.
- March 21, 2023 I love Dr. Hilton. I have been seeing her for years. She is always sincerely concerned about my overall health.
- March 18, 2023 Dr. Hilton listens and speaks to me and is very in tune to my health issues. Staff is friendly yet professional. Lab technician is tops.
- March 18, 2023 Could not answer all questions. Just went for yearly physical. Dr Hilton is great. She makes u feel comfortable.
- March 16, 2023 Dr. Hilton is extremely caring, knowledgeable,patient and kind.
- March 16, 2023 Dr. Hilton is very understanding. She listens to my situation and has compassion.
- March 16, 2023 Dr. Hilton is such a caring and proactive physician. I wouldn't go to anyone else!
- March 16, 2023 Dr Hilton takes the time to talk about whatever health issues you may have. I never feel rushed during my visit and she is always punctual , she has respect for my time.
- March 15, 2023 Dr Hilton is awesome she explains everything to you and is very caring.I would not go anywhere else. The whole staff is very friendly and caring. They are fast getting you in there and always asking how your feeling and if anything new might have come on. Thank you to Dr Hilton and her staff...
- March 14, 2023 Detail conversation on any concerns I had on my health
- March 13, 2023 Always kind and listens to my concerns
- March 13, 2023 Dr. Hilton is wonderful. She is caring and thorough.
- March 11, 2023 Dr. Hilton shows she cares for my mother in her tone of voice, her questions, and the time she takes to respond to my concerns. We're fortunate to be in her care.
- March 9, 2023 Dr Hilton is a good listener. She doesn’t seem rushed. I had a very thorough physical exam.
- March 6, 2023 Always friendly and kind. When there is a problem or concern, if she feels patient need a specialist she has an appointment scheduled.
- March 1, 2023 Great facility and Superior Doctor
- March 1, 2023 She is caring and warm. Very involved listens and follows through with results. A great experience every time I see her.
- February 28, 2023 Dr Hilton is the most caring and concerned Dr I have ever had. I am very fortunate to have her as my Doctor.
- February 25, 2023 Dr. Hilton always seems sincerely concerned about my health. She has a patient & soft demeanor that makes me comfortable.
- February 25, 2023 Dr. Hilton is very patient and gentle. She is very understanding and listens to you.
- February 23, 2023 She is very friendly and helpful listen to my concerns. I don't feel like I am being rushed.
- February 23, 2023 I liked her
- February 23, 2023 Wonderful, knowledgeable, caring, thorough and a beautiful human being.
- February 22, 2023 Dr Hilton is friendly and caring. She listened when I explained what exactly I wanted done at my wellness visit to make sure everything was covered by my insurance.
- February 22, 2023 She is competent and wonderful!
- February 21, 2023 The best!!
- February 21, 2023 A very caring doctor. Listens & explains what she is going to do. Highly recommend Doctor Hilton, MD.
- February 21, 2023 I have been with Dr Hilton for years and over the years our relationships just gets better and better. She listens and understands and goes the extra mile to find a solution. She’s not afraid to to run test or refer you to someone else and she gets backs to you asap when you leave a message. The whole office is wonderful so I’ll be coming here and seeing her as long as I can.
- February 17, 2023 Caring Doctor
- February 16, 2023 Dr. Suzanne Hilton was very thorough, considerate, patient and personable. She did not rush my exam and listened carefully to my concerns. She helped me feel relaxed and confident in her care.
- February 15, 2023 Dr. Hilton is an excellent listener and truly wants the best for her patients. She is extremely knowledgeable and has a great attention to detail.
- February 15, 2023 Dr. Hilton is wonderful. When I come in for my physical I expect to be able to discuss things that I might have some questions about without the fear of being charged and extra copay.
- February 14, 2023 Check in staff could be a little more personable.
- February 13, 2023 Dr. Hilton is lovely!
- February 11, 2023 Very caring and concerned about her patients
- February 8, 2023 I always feel well taken care of and that she does care about me.
- February 8, 2023 Dr. Hilton is always kind and caring, and also very thorough... she is an excellent provider!
- February 7, 2023 Dr. Hilton has always been a caring and concerned about any problem I may be experiencing. She is kind and patient and over the years if she thought I needed a specialist in another field she has sent me to a physician that could address my problem more completely
- February 6, 2023 Dr. Hilton is an exceptional Dr. She listens carefully , understands a wide range of ailments and is professional in giving instructions. She is also quick to follow up and return phone calls,
- February 3, 2023 I love Dr. Hilton she really cares about and listens to her patients.
- February 2, 2023 Dr. Hilton is the best...She has been my doctor for over 15 years....treated me with respect, compassion, listened to me and has taken good care of me as a patient...most of all I "trust " her and love having her as my doctor...
- January 31, 2023 Dr Hilton is a kind and excellent doctor. Her answers are always on point and clear, showing she listens and is interested in me. She also does many extra little things to make sure the visit is as comfortable and pleasant as possible. She is exactly what you would want in a caretaker - kindness and superior competence.
- January 31, 2023 We have had several family doctors, she is by far the best one.
- January 29, 2023 Dr Hilton has been such a wonderful resource to not only myself, but also to my husband. We began going to her completely unbeknownst to each other, but it has been such a blessing to be able to share concerns about my partners health and he with me
- January 28, 2023 Long time patient of Dr Hilton. I trust her completely.
- January 28, 2023 Dr. Hilton is extremely caring and takes good care of me
- January 28, 2023 Dr. Suznne Hilton, made fell she see more than just a physical problem.
- January 27, 2023 Dr Hilton is a great doctor and very personable.
- January 26, 2023 Absolutely listens to me, explains things without talking down to me, fantastic bedside manner.
- January 25, 2023 Very friendly and always listens to me
- January 25, 2023 Dr Hilton has always made me feel as if she is really concerned about me and my welfare. She is easy to talk with about concerns, and always takes time to listen to me if I have questions. I feel that she provides me the very best of medical care! That is truly a blessing this day and time!
- January 25, 2023 Dr. Hilton is the most caring genuine doctor and I highly recommend her for anyone. Excellent care!
- January 20, 2023 Dr. Hilton is a great Dr. Who cares about her patients and their health.
- January 19, 2023 I love Dr. Hilton. She listens to you and your concerns. I am so very impressed with her. She hS found things wrong with me that I did not know were there. She refers you to her associates if needed. I am so very happy with her. Feel confident in her medical treatments.
- January 18, 2023 Always pleasant and upbeat. Listen to my concerns and discusses what to do
- January 18, 2023 Dr. Hilton is always attentive and helpful.
- January 16, 2023 She’s wonderful and take time with me and answers all my questions.
- January 16, 2023 Very experienced, good suggestions
- January 13, 2023 Love Dr Hilton!! She is so caring and compassionate. She performs the most comprehensive and thorough physicals. She listens to and addresses every concern. I feel like she cares about me as a person.
- January 12, 2023 Always impressed
- January 11, 2023 I love and trust Dr Hilton with my care, as well as my family! She is patient, listens and truly cares for her patients, and is like none other.
- January 10, 2023 I think she needed to spend more time with me to listen to my health concerns
- January 6, 2023 This is an office that is friendly and professional from the moment you enter the office till check out time. I have to give a call out to Susan in the Lab. She is the very best at taking blood. I have been a patient for Six years and totally satisfied.
- January 4, 2023 Always listens to you problems and concerns. No matter how long it takes always willing to help work out a solution.
- January 2, 2023 Dr. Hilton listen to my concerns. She ensures that I'm getting the best care possible. She explained my results and discuss my options.
- January 1, 2023 Dr Hilton is wonderful. She shows she cares and has my best interests in mind.
- December 31, 2022 Dr Suzanne Hilton was very helpful and listen to my concerns about all aspects of my health. I have not had this quality of care since I started with white for several years ago. Hang onto her!
- December 31, 2022 Dr. Hilton is outstanding. She cares deeply about her patients and their well-being. It's sad that she and so many other caring people are forced into the Atrium system.
- December 30, 2022 Best experience I??ve ever had with a doctor
- December 20, 2022 I love Dr. Hilton I've been going to her for years now she's the best primary care doctor I've ever had.
- December 20, 2022 Always a pleasure to see Dr Hilton..she listens and cares about what you are saying.
- December 19, 2022 Dr. Hilton always addresses all my concerns. I never feel rushed and I feel she is truly providing her patient's with the best possible medical care.
- December 17, 2022 I have never experienced such a caring and thoughtful Doctor since moving to NC. She listens and really gets my personal issues. She is just fantastic.
- December 16, 2022 She doesn't insist on taking a bunch of meds. She will try something natural if it applies.
- December 13, 2022 Very caring and extremely competent.
- December 13, 2022 Miss Hilton is a very good doctor. She takes the time to talk to the you, and make sure that you understand and are comfortable with everything.
- December 9, 2022 Dr. Hilton is a top notch Physician in my opinion and she sets the bar very high for other physicians. I don't know what her salary is but whatever it is, I'm sure she's not being paid enough. I rate her as one of the best in her field of profession.
Locations
Family Medicine - Westbrook Plaza
Formerly known as Total Family Care of Winston-Salem
Hours of Operation
Mon - Fri: 8 am - 4:30 pm
Credentials
Education
- MD, East Carolina University, 1989
Internship
- Self Memorial Hospital, 1990
Residency
- Self Memorial Hospital, 1992
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC