Ratings and Reviews
4.655 Ratings 31 Comments |
|
|---|---|
| Listened to me | 4.6 |
| Clearly explained my problem or condition | 4.6 |
| Addressed my questions and concerns | 4.6 |
| Clearly explained my treatment and follow up instructions | 4.6 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 16, 2023 i would love to have her as my permanent PCP, she showed concern and was direct with everything
- September 7, 2023 She was very thorough. She asked me important questions that obtained to my health. She explained everything before she did it and she was very nice. She seemed like she cared about my overall health and I was satisfied with my visit.
- August 8, 2023 Brittany was wonderful. We had to change doctors after over a decade and she made my daughter feel very comfortable. She allowed her to be herself and listened to her concerns.
- August 5, 2023 Muy buenas atenciones
- August 1, 2023 Brittany was very friendly, asked how I was feeling and asked several questions to gain as much info as possible before treating me. She also explained my treatment plan clearly and wrote down the items I needed and my treatment plan to help me remember.
- July 29, 2023 Well as you can see. I put A ten for everything which I Have never done. I think that says it all. My first visit was very pleasant. And knowledgeable.
- July 29, 2023 Brittany was an absolute pleasure to work with! She was very professional and knowledgeable. From start to finish I was very impressed with the way I was treated and would highly recommend that anyone needing primary care give them a call.
- July 18, 2023 I have so much confidence in Brittany. She was thoughtful, precise and we planned a good path forward. She understood my concerns and took the time to address them in a compassionate way.
- July 13, 2023 I only rated her as a 9, because all we did on this first visit was to request referrals to specialty clinincs. She was very effective in this! I had 4 appointments before 10:30 the next morning!
- July 11, 2023 She is very informative to all my issues.
- July 9, 2023 Fue una persona muy amable súper excelente en su trabajo
- July 5, 2023 Ella es muy amable y noble
- July 5, 2023 Under stood my issues and listened to my issues. On the road to recovery and feeling much better.
- June 29, 2023 This was our first patient visit with Brittany James, NP. She made us feel so comfortable and was very thorough with our exams. I’m looking forward to having her as our medical provider.
- June 29, 2023 NP James presented herself as knowledgeable and compassionate provider. She was open and receptive to our questions and concerns. She asked questions and provided answers when possible and began a systematic approach to answering the questions she couldn’t. We appreciate her professionalism and willingness to go the extra mile to help me.
- June 7, 2023 She's great
- June 7, 2023 Just an overall excellent experience. Very grateful for the level of care they provided.
- May 22, 2023 Brittany is extremely kind and listened to me carefully. She took immediate steps to advise and schedule further treatment for me. She made me feel like her only patient.
- May 18, 2023 She was the best I have a pretty bad anxiety disorder and she took the time to listen and explain everything to me. I really appreciate her and her entire staff.
- May 11, 2023 Very professional and friendly. So glad I chose her to perform my physical. Quick to respond to my question regarding labs on my link to my chart. Very pleased overall with visit.
- May 10, 2023 I feel I maybe better served at a senior orrriented center.Most dissappointed when my call was not returned.
- May 3, 2023 My frist visit with Brittany James NP was a nice experience. She showed concern about my health by asking me several questions about me and family. Brittany did not hesitate by responding to my questions on my chart. First experience was awesome. Thanks Brittany keep up the great work and attitude.
- May 1, 2023 Brittany James, NP will actively listen to your concerns and move forward with the appropriate measures.
- April 15, 2023 Brittany is great. She is very friendly, helpful and caring.
- April 15, 2023 Brittany listened to me & was thorough.
- January 13, 2023 Very attentive and capable.
- January 13, 2023 Always very sweet and kind from secretary to the nurses and docters
- January 10, 2023 She was truly an angel when it came too caring for me and helping me understand! Keeping her as my primary care doctor from now on!
- January 9, 2023 I had never seen Britany she was very helpful in diagnosis in my problem
- January 9, 2023 You can tell she is a wonderful physician. Has excellent knowledge and follows through with a plan to get you well.
- January 2, 2023 She was very kind compassionate and caring. She was very professional in taken care of my health issues.
Locations
Family Medicine - Clemmons
Atrium Health Primary Care One Health Family Medicine - Clemmons
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- NP, University of Cincinnati College of Nursing, 2021
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC