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Colleen Louise Jay, MD
Colleen Louise Jay, MD
Ratings and Reviews
4.728 Ratings 22 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.8 |
| Clearly explained my problem or condition | 4.8 |
| Included me in decisions about my care | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- January 11, 2023 10 out of 10
- December 28, 2022 Dr. Jay is clearly knowledgeable and competent. She is caring and compassionate.
- November 17, 2022 Dr Jay listens to her patients and does everything in her power to give them the care they need and deserve. She made my dream come true and removed my old kidneys. There are no words that can express my gratitude for skills and dedication to her patients.
- November 14, 2022 Ms Jay knowledgable, friendly and presented information clearly.
- November 13, 2022 Very helpful
- September 1, 2022 Dr Jay was very kind and compassionate and also very professional and thorough. She explained my options and explained the transplant process very well.
- July 20, 2022 She was very informative, caring and listened.
- June 27, 2022 Dr. Jay didn't just treat me like a patient. She treated me like a friend who cares about my well being.
- June 7, 2022 It was a pleasure to met doctor Jay! Thank you so much for your concern in regards to my health and doing all that you do to help us live healthier more productive lives!
- June 1, 2022 Colleen Jay, MD was friendly and thorough in her explanations. She answered our questions and was a pleasure to meet with.
- April 28, 2022 Dr Jay was very thorough and explained everything in detail I could understand.
- April 26, 2022 Very informative makes me feel everything will go great. Very detailed and helpful. Believe she cares about patients.
- April 7, 2022 Efficient, honest, intelligent
- April 5, 2022 Dr Jay is committed to her patients and their well being
- March 12, 2022 Dr.. Jay was very informative about my upcoming transplant.
- March 8, 2022 Dr. Jay was very informative. She is a great communicator and answered all of my questions. Dr. Jay shows great understanding, empathy and patience when explaining the procedure while also showing confidence in her team and their capabilities.
- March 5, 2022 Dr. Jay is personable, knowledgeable and explained everything clearly and concisely. I felt totally confident in her care.
- March 1, 2022 She was great and full of information and giving me and my wife an explanation of my condition and what to expect from her team.
- March 1, 2022 Dr Jay is competent and caring she takes time to review everything and offers time for questions or concerns.
- February 23, 2022 I truly feel Colleen Jay MD is a true blessing ?? to our community & Atrium Teams Thank yall
- February 15, 2022 Being an ultra runner myself, having a fellow ultra runner as my doctor relaxed me. She was very thorough in her explanations and gave me reasons to rest and recover so I could return to what I love to do.
- February 1, 2022 She listens thoughtfully and communicates clearly. You know her mind is fully focused on your health.
Credentials
Education
- BA, Indiana University - Bloomington, 1998
- MD, Indiana University School of Medicine, 2006
Residency
- General Surgery, Northwestern Memorial Hospital, 2012
Fellowship
- Transplant Surgery, Mayo Clinic, 2014
Board Certifications
- American Board of Surgery, Surgery
- American Board of Surgery - General Surgery
Memberships
- Association for Academic Surgery
- Alpha Omega Alpha
- American College of Surgeons
- American Society of Transplant Surgeons
- Texas Transplantation Society
- J. Bradley Aust Surgical Society
Positions
- Physician
- Associate Professor, Surgical Sciences - Transplant
- Associate Professor, Public Health Sciences
- Associate Professor, Wake Forest Institute for Regenerative Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Research
- Dual Kidney Transplantation from Donors at the Extremes of Age. Rogers J, Farney AC, Orlando G, Harriman D, Reeves-Daniel A, Jay CL, Doares W, Kaczmorski S, Gautreaux MD, Stratta RJ. J. Am. Coll. Surg. 2019 04; 228(4):690-705.
- Identifying Barriers to Preemptive Kidney Transplantation in a Living Donor Transplant Cohort. Helmick RA, Jay CL, Price BA, Dean PG, Stegall MD. . 2018 Apr; 4(4):e356.
- Disparities in Live Donor Kidney Transplantation: Related to Poverty, Race, or Ethnicity?. Jay CL, Cigarroa FG. JAMA. 2018 01; 319(1):24-26.
- Building an Ideal Quality Metric for ESRD Health Care Delivery. Schold JD, Buccini LD, Phelan MP, Jay CL, Goldfarb DA, Poggio ED, Sedor JR. Clin J Am Soc Nephrol. 2017 08; 12(8):1351-1356.
- Survival Benefit in Older Patients Associated With Earlier Transplant With High KDPI Kidneys. Jay CL, Washburn K, Dean PG, Helmick RA, Pugh JA, Stegall MD. Transplantation. 2017 Apr; 101(4):867-872.