Ratings and Reviews
4.578 Ratings 41 Comments |
|
|---|---|
| Listened to me | 4.5 |
| Clearly explained my problem or condition | 4.5 |
| Addressed my questions and concerns | 4.5 |
| Clearly explained my treatment and follow up instructions | 4.6 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 7, 2023 I think Kevin showed caring and professionalism
- August 23, 2023 Mr. Jones is excellent. He explains things in a way I can understand.
- August 19, 2023 He was knowledgeable.
- August 19, 2023 He is very good about explaining things
- August 17, 2023 Dr. Kevin Jones simply blew me away with his empathy, concern, care, and follow up late in the evening to let me know my test results!
- August 9, 2023 Kevin listened to my issues and even made huge effort to get my vision checked the same day. He set me up with an initial neurologist visit and stated he wanted to follow up with me to see what will need to be done. Honestly I appreciate the respect to search for answers before prescribing medicine.
- August 8, 2023 Kevin Jones is extremely knowledgeable, listens, and does what he says he will do regarding any follow up needed about any concerns and health care. He made sure my BP was taken manually after previous visits concerns about automatic BP machines compressing arm too tightly and high inaccurate readings. Always able to suggests solutions to concerns that I am comfortable with.
- August 3, 2023 No comment other than a nice person and a decent professional, but not a doctor.
- August 1, 2023 He wanted to add medications that my regular provider and I had previously discussed as unnecessary. Tended to discredit my concerns about medications I was already taking. Mainly I was wanting lab work to confirm my suspicions, which ultimately it did.
- July 19, 2023 he was professional and friendly when talking with me about my health and listened to what i had to say when talking with him
- July 5, 2023 I have already posted about Kevin Jones, I would like to comment on Alicia. I found her to be very refreshing, she spoke very clearly and direct, and I really appreciated that. I think she is an excellent asset.
- July 1, 2023 Very friendly and listened to my concerns and followed my requests
- June 30, 2023 Gave advice on my condition. Excellent help. Definitely will recommend Kevin. I
- June 26, 2023 He is a very good listener and he is the first doctor that ask me about getting my lungs checked…that is awesome…
- June 22, 2023 Mr Jones apologized for being late and was very pleasant and personable. He asked questions about my symptoms and listened to my concerns and made sure I understood his instructions. He was very friendly and professional. I would return to him as I was very comfortable with the care he provided.
- June 16, 2023 Dr. Kevin Jones listens to my daughter and my concerns and I will recommend his service to family and friends.
- June 6, 2023 Listen my concerns and comments in a professional way
- June 1, 2023 First time I have seen Kevin. I was very pleased with him.
- May 31, 2023 First time seeing him Very professional
- May 17, 2023 He questioned what I was telling him was wrong with me, acted like I didn't know what was wrong with myself. I told him exactly what was wrong with me and I told him I have been dealing with sinus/upper respiratory stuff since I was nine years old. I had to ask him for an antibiotic, he acted as if he didn't want to give me one! I'm the one who knows my body better than anyone up there! I have to be bad to go to the Dr. I do NOT plan to ever see him again, if I have a choice!
- May 17, 2023 Kevin seemed uncomfortable and very unsure of himself. I was pretty sick and may have come across as a little gruff, but that is not who I am. I think he did listen to me and did the best he could. He seemed to be Inexperienced and lacked knowledge. I will not see him again!
- May 16, 2023 I like the nurses and staff at this office they are always nice and hard working.
- May 8, 2023 He was very helpful
- May 3, 2023 If the survey went higher than 10 I would give him the highest rating above 10. Most providers these days push drugs, most of which have very harmful effects rather than offering healthier solutions for the patient. Mr. Jones listens, includes the patient in solutions, answers questions, and educates appropriately. He actually cares about his patients.
- May 2, 2023 Very professional.
- April 16, 2023 Kevin was very pleasant, engaging and knowledgeable. A great addition to your staff.
- April 12, 2023 He is a very knowledgeable,caring PA. An excellent listener & very thorough diagnostician. A truly asset to the practice. Thank you ??
- March 29, 2023 Very professional and kind thanks
- March 22, 2023 All of Donna's old patients have been assigned to Kevin Jones PA. The transfer went pretty smoothly.
- March 15, 2023 Obviously concerned about my well being and wants to help.
- March 14, 2023 They were very helpful and concerned about my situation and explained what I needed to do, and offered help as to how they could get me started
- March 8, 2023 Excellent!
- March 8, 2023 He listens and explains anything so I understand.
- March 3, 2023 Felt he did not listen to my concerns. He told me reschedule with him or Dr 6 months. Receptionist could not because he wrote 1 year. On my wake portal he had 6 months. He also had how he went over my meds explained them and side effects and interactions. He never mentioned this. I told him about my hearing crickets all the time and feel fluid. He looked in both ears. Never said a word about them. Asked him to check my hormone levels. He asked why. I told him stomach weight gain due to menopause. He said had menopause 20 years ago so no need. That the only thing that happens with menopause is you just stop having a period.
- March 2, 2023 Doctor was great show signs of catering concerns for my health look forward to working with him in the next three months.
- February 22, 2023 Kevin is a professional. Glad to have him on my side.
- February 15, 2023 Kevin was great. He went over my issues, recommended a treatment plan, and then let me decide what to do. He took his time to listen to me and didn’t rush through my appointment.
- February 8, 2023 Cordial, listen to my concerns
- February 8, 2023 He listened to my concerns and answered my questions/ concerns in an empathetic manner
- February 2, 2023 I prefer to have access to a physician.
- February 2, 2023 I felt completely comfortable discussing my needs. I felt like Mr. Jones listened to my concerns and actively included me in decisions about my treatment options. I felt valued not only as a patient but as an individual.
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- PA, High Point University, 2022
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC