
Michelle Katherine Keating, DO
Ratings and Reviews
4.9102 Ratings 40 Comments |
|
---|---|
Listened to me | 4.9 |
Clearly explained my problem or condition | 4.9 |
Addressed my questions and concerns | 4.9 |
Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- April 22, 2023 Dr Keating is caring and compassionate, takes time to listen to each concern. She is very thorough and explains everything so well. She is straight forward AND encouraging! Best provider I have had in my adult life!
- April 22, 2023 Dr. Keating is incredibly patient, kind, responsive, and engaging. I feel she genuinely cares about me as a person and works to the maximum to address all my physical needs.
- April 17, 2023 Dr. Keating is a wonderful physician who genuinely cares for me and my well-being. I would recommend her to anyone.
- April 1, 2023 Dr Keating rocks! Best primary care physician I have ever had...
- April 1, 2023 Dr. Keating addresses all questions and provides additional related feedback.
- March 24, 2023 Michelle takes the time to listen to concerns, to answer questions and explain medical information. She’s personable, friendly and caring! I’m lucky to know her!!
- March 23, 2023 Very knowledgeable on my condition . Really caring DR.
- March 10, 2023 She’s great!
- March 6, 2023 She always listens to your concerns and always includes you in the plan of care
- March 5, 2023 Dr Keating is awesome Im glad I found her year’s ago !
- March 3, 2023 She was very friendly, and competent. Her suggestions have been right on and I have confidence in her knowledge.
- March 3, 2023 Dr. Keating would get beyond 10, she is the best PCP I have ever had. I don’t have enough words to say how special she is!
- March 2, 2023 Michelle was very responsive to my questions and medical conditions.
- February 24, 2023 Always makes me feel like her most important patient. Really cares about not just clinical health but also well-being.
- February 21, 2023 She is always there for me with clear and good advice.
- February 14, 2023 Would prefer 3mth intervals instead of longer intervals!
- February 6, 2023 Dr. Keating is the best! Explains everything in detail and listens to my concerns and answers all my questions.
- February 5, 2023 I am very fond of Dr. Keating. She has a very upbeat, energetic personality, earnest, practical, and sincere, and she makes me believe that I can effectuate some positive lifestyle changes. She has already helped me to achieve mental and physical health goals and, together, we've outlined a plan to improve my health some more.
- February 5, 2023 Dr. Keating always takes time to listen and answers my questions. She is always helping me understand ways to help myself in every day life. She truly seems to care. Best bedside manner of any doctor I have ever had.
- January 30, 2023 Dr. Keating is a fantastic physician. She is always there for me and takes the time to listen and offer helpful advice for all my concerns. I feel she cares about my overall well being and that's hard to find. I feel very blessed to have her as my physician.
- January 25, 2023 Love this doctor…she listens and is helpful in understanding what is happening medically. A+
- December 8, 2022 Excellent physician. Listens and really cares for her patient.Friendly and never hurries.Takes time.Been seeing her since she was a resident
- December 3, 2022 Dr. Keating is an excellent physician. She listens and cares about me and my family. Always look forward to seeing her and I know if I send her a message through my wake portal, she is going to answer me and follow up. I know she cares for her patients.
- December 1, 2022 Very nice
- November 25, 2022 She is a caring Dr an person an has your best interests at heart, very professional
- October 15, 2022 Amazing!!
- September 28, 2022 Dr. Keating is an outstanding provider. She takes the time to really listen to you and truly cares about your well being.
- September 21, 2022 Dr. Keating is an excellent doctor. She has a real interest in her patients, takes time to listen and discuss problems. I would recommend her to anyone who wants a doctor who really cares for her patients.
- September 1, 2022 Dr. Keating is incredible. She listens, cares, and works hard to find solutions for any problem, no matter how big or small. Top notch provider!
- August 28, 2022 I like that she is very thorough and explains things well
- August 26, 2022 Dr. Keating is very personable and caring. She takes time to listen and talk about any issues that need to be addressed.
- August 24, 2022 Dr. Keating is extremely thorough and likeable.
- August 24, 2022 She is FABULOUS!! She listened and was very supportive. She made it easy for me to make an informed decision concerning my health.
- August 22, 2022 She always takes the time to check you out throughly and she get back to you messages in a timely fashion!
- July 21, 2022 She is one of my all time favourite doctors. She is caring and compassionate and attentive and knowledgeable. Also, she is friendly and has a wonderful smile! All great attributes for one??s primary care physician.
- July 7, 2022 Dr. Keating has been my primary care doctor for several years, she found my breast cancer 8 years ago, that possible saved my life. She cares and spent time with me when I have a appointment with her. She is the best!
- July 3, 2022 Michelle Keating, DO:, is the BEST!!! She always takes the time to listen to my questions and provides thorough answers. She always shows concern regarding resolving any health issues and truly cares about my overall health.
- July 2, 2022 Dr. Keating is knowledgeable, engaging, compassionate and a extremely fine physician. I am very fortunate to have her as my PCP!
- June 14, 2022 This rating really reflects the difficulty of seeing a medical student instead of Dr Keating. It was clear that she was over booked. It is a shame that teaching is coming before patients.
- June 14, 2022 Always listens and explains everything so I can understand. Shows true concern for issues in my life and offers great advice and treatment (when needed).
Locations
Address
Piedmont Plaza I Building, 3rd Floor
1920 W. First St.
3rd Floor
Winston-Salem, NC 27104
Get DirectionsHours of Operation
Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm
Credentials
Education
- DO, Edward Via Virginia College of Osteopathic Medicine, 2013
Residency
- Family Medicine, Wake Forest University School of Medicine Program, 2016
Memberships
- American Academy of Family Physicians
- Society of Teachers of Family Medicine
- American Board of Family Practice
- North Carolina Academy of Family Practice
Positions
- Physician
- Assistant Professor, Family and Community Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Research
- Promotion Preparation Tips for Academic Family Medicine Educators. Keating MK, Pasarica M, Stephens MB, Drowos J, Clithero-Eridon A, Hartmark-Hill J, de la Cruz MS, Holley M, Hayes V, Berry A, Schiel KS, Biagioli FE. Fam Med. 2022 May; 54(5):369-375.
- Alcoholic Hepatitis: Diagnosis and Management. Keating M, Lardo O, Hansell M. Am Fam Physician. 2022 04; 105(4):412-420.
- Characterizing the Impact of Clinical Exposure to Patients with Opioid Use Disorder on Medical Students' Perceptions of Stigma and Patient Care. Liu E, Moumen M, Goforth J, Keating M, Hsu FC, Douglas H, Oliver J, Strowd RE. Teach Learn Med. 2022 Mar; :1-15.
- Opioid stewardship training during the transition to residency to prepare medical students to recognize and treat opioid use disorder. Estave PM, Jacobs ML, Rukstalis M, Goforth J, Stone SN, Choi JA, Barrett J, Douglas HE, Oliver JB, Keating MK, Freischlag JA, O'Brien MC, McEwen S, Strowd RE. Subst Abus. 2021; 42(4):1040-1048.
- Evidence-Based Practice. Cassidy-Vu L, Keating M, Watson K. Does treatment with a statin improve erectile dysfunction symptoms?. 2018 Feb; 1; 21(2):E12.