Ratings and Reviews
4.6110 Ratings 25 Comments |
|
|---|---|
| Listened to me | 4.5 |
| Clearly explained my problem or condition | 4.5 |
| Addressed my questions and concerns | 4.5 |
| Clearly explained my treatment and follow up instructions | 4.5 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 7, 2023 Friendly, knowledgeable and thorough. Explained everything in layman's language with a little humor!
- March 2, 2023 Was satisfied with his answers to my questions.
- March 1, 2023 Theodore really took my concerns to heart , listen to all my concerns and , answer all my questions and explain to me in a manner that I could understand. After getting some results back wanted to check a little further , which I totally agree because I needed to know if anything was wrong. Mr. Theodore show compassion and concerns for my health. I would highly recommend to anyone the Physicians at Piedmont Plaza I love going there because of the of the eaze of getting seen .I know I am going to receive to the highest care.
- February 21, 2023 Wasn't very good. I ended up crying and getting upset and someone else had to come in and talk to me. I left with more questions and concerns than answers. Would NOT recommend.
- February 18, 2023 Dr. Kistemaker is the best doctor I have ever been to.
- February 9, 2023 during a really difficult time, Todd was able to get me set up that day to see a specialist. I could not believe that he was able to do that. I'm so appreciative to him. He's the best PA.
- January 28, 2023 Dr. Kistemaker was very concerned about my heart and lungs. He ordered tests and labs to to find out the cause of my symptoms. I appreciated his thoroughness.
- January 21, 2023 He is very knowledgeable as a PA and I have every confidence in his assessments. I would choose him to see me the next time I need to be seen.
- January 13, 2023 He handled everything nicely. Very pleasant man. He also called me back when he said. Thanks
- January 10, 2023 He is a very good doctor
- December 29, 2022 I really appreciate getting these surveys because I am always going to give my honest opinion good or bad thank you so much
- December 27, 2022 He was very patient and understanding
- December 16, 2022 He is very good at making you feel that your concerns are important and he goes out of his way to make you feel he holds your health concerns to the highest regard
- December 10, 2022 Addressed one issue but not the other. Guess I will have to make another appointment to Address my other issue. Should not have to make multiple appointments to get the help needed.
- December 10, 2022 Thank u
- December 1, 2022 I appreciated his professionalism and knowledge. He displayed concern and respect for me and was very thorough while explaining my issue and how to best treat it. He quickly gained my confidence.
- November 30, 2022 Kind and effective care
- November 28, 2022 Was very nice took time to get second opinion on my condition but didn??t offer much as far as treatment hope he is correct and it??s doesn??t return
- November 23, 2022 Hey was very caring. He took the time out to make sure I understood what he meant discussing my problem. He should much concern. You made a great investment in him. I give him and staff 5 stars
- November 8, 2022 Todd is caring and very thorough.
- October 24, 2022 Many thanks for thorough care and patience.
- October 22, 2022 My referral to urology was made on the 8th of Oct. and was not followed up by urology. Mr Kistemaker was very forthright in saying he did not have the answers urology would. His course of action was to secure an appointment the next day in the urology department which is exactly what needed to happen. Very grateful for his help.
- October 7, 2022 Dr. Kistemaker is a good listener. He worked with me and we spoke freely about my concerns. Still working on outcome of my issues.
- October 7, 2022 Todd was sensitive to my health needs and empathetic for the recent death of my son.
- October 6, 2022 He is very knowledgeable, attentive to my concerns friendly,up to date about my previous visit with another doctor, professional also.
Locations
Address
Piedmont Plaza I Building, 3rd Floor
1920 W. First St.
3rd Floor
Winston-Salem, NC 27104
Get DirectionsHours of Operation
Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm
Credentials
Education
- PA, Wake Forest School of Medicine, 2002
Board Certifications
- National Commission on Certification of Physician Assistants
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC