COVID-19 Resources: New Visitor Guidelines | Vaccine Locations | Vaccine Updates
Andrea Elizabeth McKinnond, PhD

Andrea Elizabeth McKinnond, PhD
Conditions and Treatments
Conditions and Treatments
Ratings and Reviews
4.8201 Ratings 33 Comments |
|
---|---|
CP concern for questions/worries | 4.8 |
CP efforts to include in decisions | 4.8 |
CP explanations of prob/condition | 4.7 |
CP spoke using clear language | 4.9 |
Friendliness/courtesy of CP | 4.8 |
Likelihood of recommending CP | 4.7 |
Patients' confidence in CP | 4.7 |
Time CP spent with patient | 4.8 |
Wait time at clinic | 4.5 |
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.
Patient Comments
- May 24, 2021I trust her completely
- May 22, 2021Awesome
- March 27, 2021included me in discussing whether to treat or follow for 6 more months
- March 24, 2021*Andrea McKinnond is an excellent health professional and I have complete confidence in her.
- March 23, 2021She was very professional.
- March 16, 2021I really like Andrea. She understands me
- March 13, 2021SHE HELPED ME A LOT.
- March 9, 2021I see Andrea McKinnond every few months. We both look forward to it, and she gives me confidence that my ears, since surgery are doing well. She's not only professional, she's personable, and loves her work, and her patients - at least, this one.
- January 22, 2021Andrea is a great listener. She is open to all the information that I provided to her and blends information from several medical sources together very well to design a good health plan. Compassionate and understanding
- January 19, 2021extremely satisfied with care and time provided by the doctor.
- November 25, 2020very satisfied with first time visit with this provider.
- November 20, 2020good
- November 20, 2020I don't think she care enough she didn't even know why I was there - did not look my dr. previous notes.
- November 18, 2020very good!
- November 11, 2020She's a good provider, but she isn't listening to my concerns or my symptoms which are severe.
- October 27, 2020very patient
- October 21, 2020I have great confidence in provider
- October 13, 2020I felt relief after seeing Andrea. It has been one year since my last appointment and As I require a visit every six months I was anxious. She put me at ease and took excellent care of me.
- October 9, 2020very knowledgeable, I felt confident in her care
- September 29, 2020Dr. Andrea is one of the best doctors you have, excellent in so many areas of her work
- September 28, 2020Andrea McKinnond is professional, caring, and respectful. I cannot say enough good things about her.
- September 28, 2020exceptional
- September 26, 2020I had recently been given a worrying diagnosis of either endolymphatic hydrops or M?nire's disease and dealing with the condition for weeks before seeing Andrea McKinnond. Within seconds of coming into the treatment room, she put me at ease by telling me she had been studying this particular condition for a long time and basically ate, slept and breathed it. Because it was a disease of exclusion, she explained the need for an MRI and series of vestibular tests to make sure it wasn't anything else. Right away, I wish I had known about Andrea when this condition first presented itself in 2010, because my ENT doctors in Hickory never mentioned this condition or ordered these tests. I left Andrea's office on 9/15 with complete confidence that we would be able to not only correctly identify my condition but also chart a clear path of treatment. I was further amazed when I received an email from her via the portal with the results of my MRI mere hours after I had the test! I can't say enough about the care I've received so far from Andrea and would enthusiastically recommend her to anyone!
- September 24, 2020Best team work All staff remarkable caring
- September 22, 2020Very Good
- September 21, 2020the surgeon was very rude and didn't like anyone disagreeing with her
- September 16, 2020best experience with this provider every time I see her! highly recommend her to others. She treats the whole patient not just one problem/symptom.
- September 16, 2020The best. I mean, THE BEST.
- September 12, 2020she was outstanding, she replaced dr. May. I really like her, she took her time to explain everything.
- September 1, 2020I will definitely see her again. I felt complete trust with her.
- August 31, 2020very impressed with Dr McKimmond. answered all my questions and listened to my concerns. impressed with her empathy and bedside manner.
- August 19, 2020I had a routine visit, so no "proposed treatment." But Dr. McKinnond is the absolute best--thoughtful, medically superbly-prepared/knowledgeable, warm.
- August 18, 2020good
Locations
ENT/Head and Neck Surgery - Clemmons
at Medical Plaza - Clemmons
Credentials
Education
- MS, Wake Forest School of Medicine, 2015
Positions
- Physician Assistant
- Assistant Professor, PA Studies
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January 2019
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
LMC ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN
CHC ONLY - contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC