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Andrea Elizabeth McKinnond, PhD

  • ENT/Head and Neck Surgery Otology
Andrea Elizabeth McKinnond, PhD

Andrea Elizabeth McKinnond, PhD

  • ENT/Head and Neck Surgery Otology

Conditions and Treatments

  • Balance Disorders
4.7 (51 Ratings)


Adult Provider



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    View Faculty Profile

    Conditions and Treatments

    • Balance Disorders

    Ratings and Reviews

    4.7

    51 Ratings 25 Comments

    Listened to me 4.8
    Cared about me 4.8
    Clearly explained my problem or condition 4.8
    Included me in decisions about my care 4.8

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 9, 2023 She acted like she really cared about my situation.
    • March 8, 2023 Very polite and professaional. This issue that resulted in two visits with her seemed something of a quandary to her that neither she nor the doctor had solid answers for.
    • February 11, 2023 I’ve been seeing Andrea McKinnond, PA-C for my tinnitus for quite some time. She is truly one of the most compassionate doctors I’ve had. When she walks in the door she greets you with a big smile. She really cares about your concerns.
    • January 19, 2023 I did not feel that she asked enough questions or showed enough interest in my account of this pain in my tongue, what may have caused it, and details about the pain and discomfort. I got in a few comments, but was not encouraged to say and share more with the person who is charged with trying to heal this issue.
    • December 29, 2022 She did a something to my ear that hurts me, so I ask what she is doing. She replied, "I am cleaning the wax in your ear". However, she did not tell me upfront or beforehand. She needs to be upfront to the patient before she will do something. I love her as my provider, and I am not hesitant to recommend her to members of my family and friends.
    • December 18, 2022 Andrea is a very caring person
    • December 2, 2022 Andrea McKennod is a wonderful PA. She is professional. Knowledgable. And caring. She makes me feel my ears are in good hands. She takes time with me and clearly explains the procedure and her treatment approach. Plus, she is a delightful person!
    • December 1, 2022 Andrea McKinnond was very attentive, thorough, knowledgeable, kind, and respectful.
    • November 4, 2022 In every encounter I have had with her, Andrea has been completely professional, friendly and helpful, always explaining what is going on and including me in any decisions about my care. She's the best!
    • October 31, 2022 Andrea McKinnond was very nice and understanding. She care a lot about what you have to say . She very friendly
    • October 10, 2022 Andrea and her nurse were so patient and thorough during my visit. Andrea listened to me carefully and explained everything that she was going to do. Her nurse was absolutely great. She was very kind and took extra care to make sure that I was as comfortable as possible before my procedure.
    • October 6, 2022 Andrea is all you could hope for in a health care provider! Takes her time to listen and explain. She really cares
    • October 6, 2022 Andrea is excellent, she is thorough and very open in discussion.
    • September 13, 2022 Andrea is awesome. She listens to what you have to say. She is extremely knowledgeable, personable, and professional.
    • September 8, 2022 The most amazing caring professional I have encountered in my healing journey. So grateful for the care I have received
    • August 11, 2022 Had to wait for a long time no room available for her patience. Andrea is a wonderful doctor and and scheduling is a problem.
    • August 4, 2022 She has taken care of my health needs in the past so when I had issues again with my ear I knew she would be the best physician to take care of me. She listens to you, does not rush you, and is very compassionate. She was also quick to respond (less than 24 hours) in My Wake Health to a question I had after my appointment. Most of my doctors take way too long (over two days) to respond!!
    • August 4, 2022 She is very kind and you. And tell she loves her job by the way she takes care of you
    • August 2, 2022 I do not know her name but she an Angel and did the ultrasound.Why not split the US room and open a second near ER? It is a very long distance from the ED to the Us room
    • July 13, 2022 Best ENT I've ever had. Very courteous and friendly. Listened to both me and my wife who sees what is going on every day. She knew what to do instantly and worked with us both to set it in order. Very grateful!
    • July 11, 2022 She seemed pleased to see me and told me what was going on with why I was there.
    • July 7, 2022 Best dr ever!!
    • June 9, 2022 what a wonderful bedside manner....others could take lessons from her in how to make clients feel at ease in a sometimes tense situation.
    • April 7, 2022 Andrea McKinnond goes the extra mile every time. She explains everything very well, and she listens more than any doctor or nurse that I've ever had. She goes way past the point of giving until it hurts. Instead, she gives until it feels good both for her and the patient. I trust her totally with my ears and hearing and, after over 50 years of earaches and pain, I am no longer afraid. Please treat her well, she is a great asset to your group!
    • March 14, 2022 Check needs to be more aware of arriving patients when they have a combined hearing test and provider visit. I waited an hour to see Andrea after having my hearing test. The only reason I didn't leave is because I love Andrea. She did spend plenty of time with me and I appreciate that so much.

    Locations

    ENT/Head and Neck Surgery - Clemmons

    at Medical Plaza - Clemmons

    Address

    2341 Lewisville-Clemmons Road

    Clemmons, NC 27012

    Get Directions

    Appointments

    336-716-4161
    ENT/Head and Neck Surgery - Clemmons

    ENT/Head and Neck Surgery - Medical Plaza Miller

    Address

    131 Miller St.

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-716-4161
    336-716-9440 (FAX)
    ENT/Head and Neck Surgery - Medical Plaza Miller

    Credentials

    Education

    • MS, Wake Forest School of Medicine, 2015

    Positions

    • Physician Assistant
    • Assistant Professor, PA Studies

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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