Carolyn D. McDonald, NP
Carolyn D. McDonald, NP
Conditions and Treatments
- Anxiety Disorders
- Attention Deficit Hyperactivity Disorder (ADHD)
- Autism Spectrum Disorder
Conditions and Treatments
- Anxiety Disorders
- Bipolar Disorder
- OCD - Obsessive-Compulsive Disorder
- Attention Deficit Hyperactivity Disorder (ADHD)
- Depression
- Postpartum Depression
- Autism Spectrum Disorder
- Mood Disorders
- Schizophrenia
- Somatic Symptom Disorders
Ratings and Reviews
4.5234 Ratings 83 Comments |
|
|---|---|
| Listened to me | 4.5 |
| Clearly explained my problem or condition | 4.5 |
| Addressed my questions and concerns | 4.4 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 7, 2023 She's compassionate, kind and care about your well-being
- September 6, 2023 she seems to really care
- September 1, 2023 I really like Carolyn - she's sweet, she listens and she helps a lot! However, of all the times I have scheduled an appointment with her, she always comes out to get me 20 to 25 minutes past my appointment time. Even if I have the first appointment in the morning.
- August 26, 2023 Very caring person
- August 18, 2023 My recent appt. went well. I think we are getting to know each other and understand what I am doing to meet the expectations.
- August 17, 2023 Carolyn is always very pleasant and understanding. She is also very knowledgeable.
- August 15, 2023 Miss Caroline McDonald we have good conversations she's a very nice person I thank God that I met her and that she's there to hear me I really appreciate her thank you
- August 15, 2023 As said previously… I went to a psychiatrist and a therapist who were so awesome. I am using them to compare. Both asked tons of questions to get to know me better as a patient. They took meticulous notes. I got what I wanted. My prescription refilled. It hasn’t caused me to be depressed. My psychiatrist (for lack of a better diagnosis) said that I have cyclothymia. My current nurse really doesn’t delve into this part of my behavioral health.
- August 14, 2023 Carolyn is always professional, caring, and respectful.
- August 10, 2023 Carolyn McDonald is WONDERFUL! I ALWAYS feel better after I talk to her. She gives me great advice and really cares about my mental health. I would recommend ANYONE to her!
- August 10, 2023 Took me on time. Listen to my concern. She took me to a social worker Sardi to find a group that I needed for support. I love Carolyn she always tries to help me.
- August 9, 2023 We have an EXCELLENT relationship! Carolyn has always stuck by my side, and I greatly value her care.
- July 25, 2023 I was very happy with my virtual visit. It was easier to be able to talk to my doctor and ask questions. She was very attentive, and it was easier for a person like me that has transportation issues. I also had less anxiety than having to go to the actual office.
- July 22, 2023 She was understand able to me she seen to talk to. Me and under.stand me
- July 21, 2023 i usually have an 8am appt - but it never starts until 8:15 or 8:20. wish they would start on time.
- July 16, 2023 She is always caring of my feelings and listening to how I feel.
- July 13, 2023 Carolyn is kind and compassionate. She is concerned and empathetic
- July 11, 2023 Carolyn did not spend but a couple of mins. with me. I have really been struggling lately, and i need help.
- July 8, 2023 She shows concern and listen to you
- July 6, 2023 I've been a critic of Ms. McDonald in the past butthis visit was excellent.
- July 2, 2023 Understands me
- July 2, 2023 She is accommodating and listens well.
- June 20, 2023 I like Carolyn she stays on top of things and always makes sure I have the right medications
- June 10, 2023 Very professional and understanding
- June 9, 2023 Dr. McDonald is awesome. I can’t say enough great things about her. I love the time that she gives me and she really listens to your needs. She’s funny, heart warming and a breath of fresh air. The important thing is that she listens.
- June 7, 2023 I just want to Thank her for all the years she has been my psychologist
- June 1, 2023 I just do not trust any other office. Have tried to move, but those people were as crazy as me.
- May 31, 2023 Carolyn McDonald is kind, competent and shows genuine caring for my situation and concerns.
- May 28, 2023 She is very knowledgeable and has been my doctor for a long time. Very happy with her.
- May 26, 2023 Carolyn listens to me. She's patient and I'm very happy with her.
- May 25, 2023 Carolyn is very thorough and I feel she wants me to feel my best
- May 7, 2023 Carolyn McDonald, NP, is always very professional and helpful. She always gets to the root of my problem and knows what to do in order to help me with my medication. I really like Carolyn a lot. Thank you Carolyn for all you do for me.
- May 6, 2023 Don't change anything the receptionist and my dr done things perfect
- May 4, 2023 Thank you for making me feel seen
- May 2, 2023 Very professional
- April 21, 2023 Carolyn is always mind and considerate. Easy to talk with . And wonderful
- April 19, 2023 I felt the interviews I have had are all based on incorrect information without taking the opportunity to try to understand more about me and the incorrect information she is relying on.
- April 17, 2023 I have been a patient of Mrs. McDonald for the past 6 years- she has remained the same.
- April 16, 2023 She is a wonderful care giver very responsive and makes you feel truly seen.
- April 10, 2023 I need different antidepressants and I didn’t have a chance to mention my fear of leaving the house because something bad might happen.
- April 6, 2023 As I said before in this survey, yesterday she was excellent.
- April 1, 2023 Carolyn is able to address all of my questions in the ease of my home.
- March 28, 2023 ??
- March 22, 2023 Carolyn is always very easy to talk to. She takes the time to listen if I have and issue, and seems to really care about my overall wellbeing.
- March 13, 2023 Pleasant, professional and punctual
- March 11, 2023 Carolyn always listens to what I have to say and is compassionate. She knows the background of my situation, and asks questions accordingly. I always leave my visit feeling that I was listened to and cared for.
- March 7, 2023 Wish she would listen more to me instead of basing her opinions on not so correct written material. It seemed she had already made up her mind on who she thought I really was. Don't dismiss your opinion of who I am.
- March 5, 2023 I trust and rely on Carolyn’s expertise.
- March 4, 2023 Very personable. Ask questions, understanding and very empathetic.
- March 3, 2023 Dr. McDonald listens to our son's needs and to the changes in his circumstances to adjust his care.
- March 3, 2023 She is very passionate about her work and listen to you without judgement
- March 2, 2023 I always feel important as a person
- February 24, 2023 Sometimes the message comes through for me to link with and sometimes it doesn't.
- February 21, 2023 Carolyn listens and offers information on the latest, as well as the tried-and-true, treatments for my condition. She is open to questions and gives me answers I understand. I feel very fortunate to have found her.
- February 18, 2023 Carolyn is a very compassionate provider. I would recommend her to anyone that would benefit from her specialty. I actually enjoy talking to her about how I feel. She listens to what I say and is encouraging.
- February 15, 2023 Dr Carolyn always listens to what I have to say she's the best she's always on time never late thank you
- February 15, 2023 I wonder whether or not more can be done.
- February 10, 2023 Everything went smooth great workers
- January 6, 2023 She understood that I needed more powerful anxiety medication
- January 2, 2023 Carolyn McDonald is the best of the best!!
- December 30, 2022 Dr McDonald has always been very concerned and caring about me and my situation
- December 27, 2022 Every three months is long enough for something to change, but not long enough for me to forget what I need to discuss at my visit with NP McDonald.
- December 17, 2022 Mrs. McDonald is an amazing African American provider. She is attentive to her patient's needs and trusts them with dignity and respect.
- December 13, 2022 She is always friendly and well versed in my medical issues.
- December 6, 2022 She listens to my concerns and pervades helpful solutions.
- December 3, 2022 I highly recommend Carolyn McDonald as a mental health professional. She is caring, friendly, and works quickly and efficiently.
- November 29, 2022 She won't give me time to express my feelings. The appointments are always rushed and she won't hear me.
- November 24, 2022 Very professional and caring
- November 23, 2022 She always ask questions and understands
- November 23, 2022 Friendly but also professional
- November 22, 2022 Mrs. McDonald has been a blessing to me. She has really helped me with understanding my problems.
- November 20, 2022 Carolyn McDonald does a very good job she is the type of person does her job and is good at it. She is also why i always come back to get good support.
- November 18, 2022 Carolyn is great and I feel that she really cares about her patients.
- November 12, 2022 She good doctor love her she take time listen to you God bless thank you
- November 9, 2022 Carolyn McDonald has helped me with various issues that I have been dealing with She really cares about her patience's
- November 2, 2022 Sometimes we avoid treatment due to pride and we're only hurting ourselves! When it comes to mental health don't let your selfishness get in the way! Thank you Carolyn
- October 25, 2022 She always asks me how I am feeling and what??s going on and what??s new. I feel she is trying to get good insight into my health.
- October 12, 2022 Carolyn McDonald, NP is completely easy to talk to and listens to your concerns.
- September 28, 2022 Carolyn McDonald Is a very caring person she doesn't make you feel like a patient she makes you feel like a friend and I am very fortunate to have this lady in my life and I appreciate what she does and she she just wonderful. I always enjoy my visit with her. Thank you so much Carolyn for what you do!
- September 27, 2022 NP McDonald looks at me when I talk to her. I know how hard it is to complete patient notes and reports in a timely way, but she never sacrifices our face time. If I have a comment or question, her hands come off the keyboard and she turns in her chair to look directly at me. Thank you, NP McDonald.
- September 23, 2022 She was very nice and remember my past times with talking with her.
- September 17, 2022 Carolyn is such a good listener and genuinely cares for her patients. She always goes above and beyond to help me to the best of me.
- September 15, 2022 Carolyn always listens to me and me concerns. She wants what is best for me and is genuinely interested in me.
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- NP, University of North Carolina at Greensboro, 1999
Positions
- Nurse Practitioner - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC