Skip navigation
  • Atrium Health Wake Forest Baptist
  • School of Medicine
  • Innovations
  • Explore Our System
    • Brenner Children's Hospital
    • Comprehensive Cancer Center
    • Network Hospitals
      • Davie Medical Center
      • High Point Medical Center
      • Lexington Medical Center
      • Wilkes Medical Center
Atrium Health Wake Forest Baptist
  • Pay My Bill
  • Clinical Trials
  • Careers
  • Giving
Sitemap
  • Find a Provider
  • Get Care
  • Specialties, Conditions and Treatments
  • Locations
  • Patient and Family Resources
      • Preparing for Your Visit
        • Visiting Davie Medical Center
        • Visiting High Point Medical Center
        • Visiting Lexington Medical Center
        • Visiting Wilkes Medical Center
      • Services and Amenities
        • CenteringParenting at Atrium Health Wake Forest Baptist
        • Get Immediate Virtual Care
        • Medical Records
      • Philanthropy
      • Download 2019 STATs
      • Quality and Awards
      • Volunteer Services
      • Contact Us
      • Safety Information and Patient Rights
      • Support, Counseling and Continuing Care
      • Health and Wellness
        • Coping With Stress
      • Serving Our Communities
      • Community Impact
      • Community Resources
      • Community Health Needs Assessment
      • Equity, Diversity and Community
    • Equity, Diversity and Community 

      Diversity and Inclusion   

      At Atrium Health Wake Forest Baptist, diversity has always been one of our core values. Learn more about how we are taking action for change.

    • Find More Resources
  • myWakeHealth
    • myWakeHealth

      Sign In

      Our myWakeHealth patient portal is a free, simple and secure way to help you better access the information you need to manage your care.

      New user? Sign up or learn more. 

  • Schedule an Appointment

    888-716-9253 (toll-free)

  • Find a Provider
  • Get Care
  • Specialties, Conditions and Treatments
  • Locations
  • Patient and Family Resources
    • Back
    • Preparing for Your Visit
      • Visiting Davie Medical Center
      • Visiting High Point Medical Center
      • Visiting Lexington Medical Center
      • Visiting Wilkes Medical Center
    • Services and Amenities
      • CenteringParenting at Atrium Health Wake Forest Baptist
      • Get Immediate Virtual Care
      • Medical Records
    • Philanthropy
    • Download 2019 STATs
    • Quality and Awards
    • Volunteer Services
    • Contact Us
    • Safety Information and Patient Rights
    • Support, Counseling and Continuing Care
    • Health and Wellness
      • Coping With Stress
    • Serving Our Communities
    • Community Impact
    • Community Resources
    • Community Health Needs Assessment
    • Equity, Diversity and Community
    • Find More Resources
  • myWakeHealth
    • Back
    • myWakeHealth

      Sign In

      Our myWakeHealth patient portal is a free, simple and secure way to help you better access the information you need to manage your care.

      New user? Sign up or learn more. 

  • Pay My Bill
  • Clinical Trials
  • Careers
  • Giving
  • Atrium Health Wake Forest Baptist
  • School of Medicine
  • Innovations
  • Explore Our System
    • Back
    • Brenner Children's Hospital
    • Comprehensive Cancer Center
    • Network Hospitals
      • Back
      • Davie Medical Center
      • High Point Medical Center
      • Lexington Medical Center
      • Wilkes Medical Center
Menu
Atrium Health Wake Forest Baptist
Search

Carolyn D. McDonald, NP

  • Behavioral Health
Carolyn D. McDonald, NP

Carolyn D. McDonald, NP

  • Behavioral Health

Conditions and Treatments

  • Anxiety Disorders
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autism Spectrum Disorder
View More
4.5 (145 Ratings)


Adult Provider



Skip Jump Links

    Conditions and Treatments

    • Anxiety Disorders
    • Bipolar Disorder
    • OCD - Obsessive-Compulsive Disorder
    • Attention Deficit Hyperactivity Disorder (ADHD)
    • Depression
    • Postpartum Depression
    • Autism Spectrum Disorder
    • Mood Disorders
    • Schizophrenia
    • Somatic Symptom Disorders

    View

    Ratings and Reviews

    4.5

    145 Ratings 63 Comments

    Listened to me 4.5
    Clearly explained my problem or condition 4.5
    Addressed my questions and concerns 4.5

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 13, 2023 Pleasant, professional and punctual
    • March 11, 2023 Carolyn always listens to what I have to say and is compassionate. She knows the background of my situation, and asks questions accordingly. I always leave my visit feeling that I was listened to and cared for.
    • March 7, 2023 Wish she would listen more to me instead of basing her opinions on not so correct written material. It seemed she had already made up her mind on who she thought I really was. Don't dismiss your opinion of who I am.
    • March 5, 2023 I trust and rely on Carolyn’s expertise.
    • March 4, 2023 Very personable. Ask questions, understanding and very empathetic.
    • March 3, 2023 Dr. McDonald listens to our son's needs and to the changes in his circumstances to adjust his care.
    • March 3, 2023 She is very passionate about her work and listen to you without judgement
    • March 2, 2023 I always feel important as a person
    • February 24, 2023 Sometimes the message comes through for me to link with and sometimes it doesn't.
    • February 21, 2023 Carolyn listens and offers information on the latest, as well as the tried-and-true, treatments for my condition. She is open to questions and gives me answers I understand. I feel very fortunate to have found her.
    • February 18, 2023 Carolyn is a very compassionate provider. I would recommend her to anyone that would benefit from her specialty. I actually enjoy talking to her about how I feel. She listens to what I say and is encouraging.
    • February 15, 2023 Dr Carolyn always listens to what I have to say she's the best she's always on time never late thank you
    • February 15, 2023 I wonder whether or not more can be done.
    • February 10, 2023 Everything went smooth great workers
    • January 6, 2023 She understood that I needed more powerful anxiety medication
    • January 2, 2023 Carolyn McDonald is the best of the best!!
    • December 30, 2022 Dr McDonald has always been very concerned and caring about me and my situation
    • December 27, 2022 Every three months is long enough for something to change, but not long enough for me to forget what I need to discuss at my visit with NP McDonald.
    • December 17, 2022 Mrs. McDonald is an amazing African American provider. She is attentive to her patient's needs and trusts them with dignity and respect.
    • December 13, 2022 She is always friendly and well versed in my medical issues.
    • December 6, 2022 She listens to my concerns and pervades helpful solutions.
    • December 3, 2022 I highly recommend Carolyn McDonald as a mental health professional. She is caring, friendly, and works quickly and efficiently.
    • November 29, 2022 She won't give me time to express my feelings. The appointments are always rushed and she won't hear me.
    • November 24, 2022 Very professional and caring
    • November 23, 2022 She always ask questions and understands
    • November 23, 2022 Friendly but also professional
    • November 22, 2022 Mrs. McDonald has been a blessing to me. She has really helped me with understanding my problems.
    • November 20, 2022 Carolyn McDonald does a very good job she is the type of person does her job and is good at it. She is also why i always come back to get good support.
    • November 18, 2022 Carolyn is great and I feel that she really cares about her patients.
    • November 12, 2022 She good doctor love her she take time listen to you God bless thank you
    • November 9, 2022 Carolyn McDonald has helped me with various issues that I have been dealing with She really cares about her patience's
    • November 2, 2022 Sometimes we avoid treatment due to pride and we're only hurting ourselves! When it comes to mental health don't let your selfishness get in the way! Thank you Carolyn
    • October 25, 2022 She always asks me how I am feeling and what??s going on and what??s new. I feel she is trying to get good insight into my health.
    • October 12, 2022 Carolyn McDonald, NP is completely easy to talk to and listens to your concerns.
    • September 28, 2022 Carolyn McDonald Is a very caring person she doesn't make you feel like a patient she makes you feel like a friend and I am very fortunate to have this lady in my life and I appreciate what she does and she she just wonderful. I always enjoy my visit with her. Thank you so much Carolyn for what you do!
    • September 27, 2022 NP McDonald looks at me when I talk to her. I know how hard it is to complete patient notes and reports in a timely way, but she never sacrifices our face time. If I have a comment or question, her hands come off the keyboard and she turns in her chair to look directly at me. Thank you, NP McDonald.
    • September 17, 2022 Carolyn is such a good listener and genuinely cares for her patients. She always goes above and beyond to help me to the best of me.
    • September 15, 2022 Carolyn always listens to me and me concerns. She wants what is best for me and is genuinely interested in me.
    • September 6, 2022 I like Carolyn's approach to care: she's brisk but open, asks me my opinion about my health and what I would like to achieve. I'm very pleased to have found such a good practitioner here in High Point.
    • September 5, 2022 Carolyn McDonald, NP was very patient, asked questions and listened to me for my care.
    • September 3, 2022 Carolyn McDonald is a very nice doctor I enjoy having her as mine she has helped me in so many ways I want to thank her for her time she is good with everyone
    • September 3, 2022 Carolyn McDonald is a compassionate, friendly and concerned caregiver. I highly recommend her to anyone.
    • September 3, 2022 She is Awesome. She listens, she ask questions to better understand what your saying. She cares and that alone means alot. She even ask your opinion on things. She stays engaging. Just a all around great person.
    • August 29, 2022 We are in the middle of a med change and she was very concerned about how I was reacting to the new med and how we should move forward. She cared about me.
    • August 26, 2022 Very satisfied!
    • August 24, 2022 Ms. Carolyn has always been straightforward with me! We have maintained a healthy provider-patient relationship for the past 5 years. But most importantly, she a Black healthcare professional.
    • August 19, 2022 Carolyn has identified my conditions and successfully prescribed medications which have helped me tremendously the past few years. I enjoy our appointments and find Carolyn a kind caring and knowledgeable mental health professional
    • August 11, 2022 Carolyn McDonald is wonderful. Always helpful to my questions and concerns.
    • August 10, 2022 Very attentive and let me tell her how I doing.
    • August 7, 2022 She listens to me and I appreciate that.
    • August 1, 2022 As I have said before Carolyn is courteous, kind and very knowledgeable.
    • July 15, 2022 She cares about my situation and constantly tries to help me feel better.
    • June 28, 2022 Always kind and genially concern about my well being.
    • June 14, 2022 Thank you so much Ms. McDonald for always being there when I need you and for your kind words and encouragement. Every time we have an encounter you make me feel like I am part of your family because I can feel how much you care about me as a patient and as a person.
    • June 9, 2022 As I have stated before - Carolyn McDonald is a personable and kind professional. It helps just to know you have someone that honestly is caring and concerned about your well being.
    • June 7, 2022 Carolyn always takes her time and never rushes our visit. She listens and is superbly intuitive to my responses and feelings. Best mental health provider I've ever had!
    • June 4, 2022 A precious place in my heart and She is like family to me. So therefore I succeeded in not pushing things down and more open with my own family.
    • June 4, 2022 Dr Caroline McDonald is easy to talk with and she listens to you. She is friendly and she has helped me tremendously.
    • May 25, 2022 Avery kind,understanding person treats you like a person & not a broken person like most in her field wish I could have met her 10 year before I did maybe not need her help but if I did she would be missed.
    • May 13, 2022 She shows genuine concern about my health. She takes the time to ask alot of questions about my health since my last appointment
    • May 12, 2022 Carolyn McDonald is the best person could have for care for me. She always give ideals on how to handle what am going thru. This is the type of person you need to move your company ahead of every one else. Anytime when a need to reach for her to support Carolyn is always their. I couldn't work with anyone else but her because on a day to day her Care has keep me GOING.
    • April 14, 2022 As I said before she has no compassion for her clients/patients.
    • March 26, 2022 Yes I will recommend Mrs. McDonald?????s from all of my friends

    Locations

    Behavioral Health - Emerywood

    Address

    320 Boulevard St.

    High Point, NC 27262

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Contact Us

    336-878-6226
    336-878-6370 (FAX)
    Behavioral Health - Emerywood

    Credentials

    Education

    • NP, University of North Carolina at Greensboro, 1999

    Positions

    • Nurse Practitioner - Wake Forest Health Network

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

    Connect With Us

    Atrium Health Wake Forest Baptist

    Wake Forest Baptist does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, disability or source of payment. 

    Learn more about our nondiscrimination policy and services available to you.

    • About Us
    • Newsroom
    • Careers
    • Training Programs
    • Calendar
    • Advocate Health
    • Get Estimate
    • Financial Statement
    • Serving Our Communities
    • Inclusion and Diversity
    • Financial Assistance
    • Medical Records
    • Site Policies and Statements
    • Annual Crime and Fire Report
    • Patient Privacy
    • Conflict of Interest
    • Employees
    • Referring Physicians
    • Volunteer Services
    • Philanthropy
    • Report a Website Problem
    • Contact Us

    Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

    Wake Forest Baptist Health, Medical Center Boulevard, Winston-Salem, NC 27157. All Rights Reserved.

    Request an Appointment
    ×
    Why No Ratings

    Currently, not all doctor ratings and comments are available. The number of rated physicians will increase over time. 
    The more ratings a provider receives, the more accurate and statistically reliable the data is. Providers with less than 30 ratings may not have patient ratings listed on their profiles.
    To learn more about this survey process, visit our about the survey page.