Visitor Restrictions Update: Because flu & RSV cases are on the rise, starting November 16, children 12 and younger may not visit hospitals, certain inpatient facilities and all emergency departments at this time. Brenner Children’s Hospital will continue to limit the age of visitors to those 18 and older. Learn more.
Heidi Mandry, MD
Heidi Mandry, MD
Ratings and Reviews
4.9243 Ratings 142 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- December 3, 2022 Very friendly and knowledgeable, answers all questions.
- December 1, 2022 Dr. Mandry is a very caring physician. She takes the time to listen to me and never makes me feel rushed. I highly recommend her!
- November 27, 2022 Dr. Mandry is very personable.I feel like She truly cares about my well being. I'm sure she treats all of her patients with the same care. I am so glad to have found her!! Because of Cornerstone, I've been through 15 different doctors in the past 8-9 years. Wonderful folks that work there also! Robert
- November 26, 2022 Dr Mandry is an outstanding doctor. We are so grateful for her help.
- November 24, 2022 She answered all my questions and was very nice
- November 24, 2022 smart lady good doctor.
- November 19, 2022 Dr Mandry is nice. She does her job within the confines of the Wake Forest system. It is the WF system that stinks. Dr Mandry is great.
- November 19, 2022 Extremely helpful and caring. Very professional.
- November 16, 2022 Dr Mandry is very personable but professional. She is caring and listens to my needs and provides what she feels is best for me.
- November 15, 2022 I think Dr Mandry is kind and helpful. She listens and help me understand about my medication I am taking.
- November 14, 2022 Dr. Mandry is always attentive to my physical and emotional needs especially while caring for my husband at home.
- November 13, 2022 Dr Mandry took time to listen to my concerns and provide a treatment plan. She was understanding and helpful.
- November 12, 2022 First visit
- November 9, 2022 Dr Mandry is always caring about my concerns.
- November 7, 2022 Very through. Took her time. Listened to me. Had good advice.
- November 5, 2022 Dr Mandry is always friendly and very knowledgeable. She encourages me to live a healthier life and explains clearly the benefits of doing so. She pays close attention to my specific health concerns and always addresses them.
- November 3, 2022 I am very pleased with Heidi Mandry, MD. She is a great doctor.
- November 2, 2022 She’s thorough and great!
- November 2, 2022 Dr. Mandry is wonderful. She has the best personality and always listens and responds accordingly. Very professional and seems to really care about my well being.
- November 1, 2022 Dr Mandry was very thorough and took time to address my concerns and answer my questions. She was empathetic and kind. I also appreciated that she wanted to communicate with my other doctors about my care.
- October 31, 2022 We so appreciate Dr. Mandry. She listens and is patient with us. She is knowledgeable but explains things so that we can understand and follow her treatment plan. We would be lost without her.
- October 28, 2022 I was very pleased with mt visit as I always am.
- October 27, 2022 Thank you Dr Mandry for our visit on the phone also being so kind and helping me to know how to get over my sickness.
- October 26, 2022 Great physician!!
- October 22, 2022 Atrium is lucky to have her. She’s the best doctor I’ve ever had
- October 19, 2022 Dr Mandry understands my needs and helps me improve my health.
- October 19, 2022 She’s an excellent doctor who listens and is truly concerned about he patients
- October 18, 2022 Heidi seemed to really care about my needs and took her time with me. Too often we can feel rushed like the doctor needs to move on to the next patient. She had empathy and provided great medical advice on treatment. She was very knowledgeable and personable.
- October 13, 2022 Dr. Mandry is attentive, compassionate, and shows an interest in me as a person and a patient. She listens to my concerns and never seems to be rushed. I always leave her with a clear plan for what steps I am to take going forward.
- October 7, 2022 Dr Mandry is highly professional and caring. She always takes the necessary time to do a complete evaluation and listen to her patients.
- October 6, 2022 Very caring and thorough
- October 5, 2022 La Dra. Mandry es muy profesional, con calidad humana, escucha al paciente, es clara en sus explicaciones y el bono adicional: es bilingüe.
- October 4, 2022 Very kind and caring.
- October 1, 2022 Dr Mandry is kind. She listens to my concerns. She takes her time with me.
- October 1, 2022 Dr Mandry and staff are what I’ve been looking for! For the first time in many years, I am not a burden, inconvenience, Guinea pig or sub standard patient. I felt elated leaving! That hasn’t happened in a very long time. It’s so hard to find doctors who TRULY care about patients.
- September 9, 2022 Knowledgeable and Friendly.
- September 8, 2022 Very professional and caring for my problems
- September 1, 2022 Love Dr. Mandry! The best doctor always addresses your concerns! Always friendly and is never in a hurry to rush you out!
- September 1, 2022 Taking personal interest and very professional
- September 1, 2022 Dr Mandry is awesome!
- August 30, 2022 Wonderful doctor.
- August 29, 2022 Always willing to help and listen to your problem.
- August 27, 2022 Good listener and understanding of my medical needs
- August 27, 2022 She takes the time to listen. She cares about her patient and what they are saying. She is extremely personable with a huge smile and an even larger heart!! She is an amazing physician and definitely is in it for the right reasons!! That patient.
- August 24, 2022 Very sweet and smart doctor.
- August 24, 2022 the nurses. administrative staff and my doctor very friendly and took good care of me
- August 19, 2022 I was very pleased with Dr. Mandry and my first-visit care with her. I think she’s going to be a great doctor to call my own.
- August 16, 2022 Dr. Mandry always has a smile on her face and has a great personality. She is very thorough and explains everything
- August 15, 2022 I was completely satisfied with her and My visit with her.
- August 14, 2022 -Listens intently, asks pertinent questions and takes time to explain course(es) of action moving forward. She really shows a genuine interest in me and my well being.
- August 5, 2022 Everyone was so nice and very helpful. I couldn't ask for a better visit. Dr. Mandry is an exceptional Dr. she listens too you and is so interested in helping you .
- August 5, 2022 She was pleasant, listened, took the time to show concern and give some thoughts and attention to my concerns and thoughts!
- August 4, 2022 Dr Mandry is exceptional! Great follow up online and terrific physician.
- August 3, 2022 Cares about your health and recommends doctors in other fields if needed
- August 2, 2022 Wonderful physician. She is caring, thorough and knowledgeable.
- July 29, 2022 Love Dr. Mandry she listens carefully and explains things so I understand
- July 27, 2022 Dr. Mandry is kind, thorough and helpful.
- July 23, 2022 Took her time. Explained options.
- July 21, 2022 Highly recommend Dr. Mandry. She listens and gives good medical advice you can trust.
- July 20, 2022 I appreciate Dr. Mandry’s friendly, helpful, efficient procedure in communicating with her patients. She showed concern and shared health care information with me.
- July 8, 2022 Dr. Mandry is the best. I like coming to her because I know she is very good at listening and then doing what she needs to do and the procedures she orders to find out more information she needs and what I need to do to help myself feel and do better. I always feel comfortable with my visits with her. I feel she cares about me professionally and also about me as a person, not just a problem. Though I am grateful I generally am in good health, it is a good feeling to know I can come to her in needed. Dr. Jim Watkins
- July 7, 2022 Dr. Mandry was completely knowledgeable about my situation. I'm extremely appreciative about her concerns.
- July 7, 2022 She fit me into her busy schedule because she knew that I was quite uncomfortable. She was completely attentive and explained things very well.
- June 24, 2022 Wonder doctor
- June 23, 2022 Always listens, helpful and explains things in detail easy to understand
- June 23, 2022 She is great
- June 18, 2022 Although I am sure she time constraints never made me feel she was rushing.
- June 11, 2022 Dr. Mandry really listened to what I had to say about my health. I really hope She will be my Dr. the rest of my Life!! She is #15 of the Doctors and CPN's I have had the past 10 years. A wonderful find for me!!
- June 7, 2022 Excellent!
- June 5, 2022 She listens and is understanding. She offers compassionate care.
- May 31, 2022 She is very knowledgable. But she also is not the least bit bashful about contacting other doctors she knows and trusts to get their opinion rather than playing the "know it all" as some doctors seem to do. I completely trust her final opinion.
- May 31, 2022 Excellent communicator, spends time. Great service
- May 24, 2022 Dr. Mandry is very caring and genuinely cares about the health of her patients. She is always available for any of my health concerns. I highly recommend her as a great physician!
- May 24, 2022 Friendly, personal service
- May 13, 2022 Great and caring
- May 12, 2022 Dr Mandry is a very caring and competent doctor who listens to her patient's concerns and has their wellness as her top priority.
- May 11, 2022 Dr. Mandry is very caring and understanding about me as an individual and also as a caregiver to my husband. She not only gives me advice about my health but also answers all of my questions every time I have an appointment. I trust her and know she wants the best for me.
- May 11, 2022 Dr. Mandry took the time to do a thorough exam and explained everything well. She is friendly and efficient.
- May 10, 2022 We were patients of Dr. Hawks from the time he first came to High Point & Dr. Hawks was excellent. Now Dr. Mandry is carrying on that tradition. When my granddaughter has her physical & switched to Dr. Mandry soon, this practice will have treated 4 generations of our family!!
- May 10, 2022 Dr Mandry is a very good doctor. She listens and is Genuinely concerned about you.
- May 5, 2022 Dr. Heidi Mandry genuinely cares. She listens and she exhibits compassion.
- May 4, 2022 Very professional and cares about the health of her patients.
- April 30, 2022 Love going to Dr. Mandry!
- April 29, 2022 THE BEST !!!
- April 28, 2022 This is a great place and am 100% satisfied with the care I have gotten there.
- April 27, 2022 I am a professional classical singer and I had the alto solos in a big orchestrated Beethoven work that evening- but no voice due to a sinus infection and a lot of inflammation. I called and they squeezed me in to take care of the inflammation that was keeping me from doing my job. I am so, so grateful for them understanding my situation and helping me out. The performance went really well and I did just fine! I am so indebted to Dr. Mandry!!!
- April 26, 2022 She is the best doctor ever. Her caring, concerning approach to my needs mean a lot. Very knowledgeable and always willing to listen. She explained everything in a manner in which you can understand. You know that she cares because of her actions.
- April 26, 2022 Dr Mandry is a very caring doctor. She listens to you and explains things very carefully and I understood and was able to ask questions.
- April 26, 2022 She always takes time to listen and explain. I've been through a lot with her.
- April 22, 2022 Friendly, courteous and genuine
- April 22, 2022 I am always impressed with Dr. Mandry. She really cares about my well-being.
- April 20, 2022 She listened, and then took prompt action. Her examination was through. She was friendly and knowledgeable. She offered excellent advice. I was pleased.
- April 9, 2022 Very thorough
- April 8, 2022 Dr Mandry was very nice, listened to me and ask questions. She was informative and helpful. She explained things to me and took her time with me. She answered all my questions.
- April 8, 2022 Attentive to my health care.
- April 8, 2022 Excellent PCP! Professional, friendly, empathetic and supportive!
- April 5, 2022 La Dra. Mandry es muy profesional y se preocupa por que sus pacientes tengamos la información y prescripción adecuada a nuestras enfermedades. Además, estoy muy contenta de poder hablar con ella en mi idioma pues el inglés no lo domino al 100%.
- April 5, 2022 Dr. Mandry is very good at explaining solutions to my problems. She listened to me and explained to me what was causing my issues and how to resolve them in a non-medical fashion so even I could understand.
- April 4, 2022 Dr. Mandry is very real. She listens and has practical advice and goals.
- April 3, 2022 Great doctor! Very attentive and understanding!
- April 2, 2022 Professional, friendly, careing!
- April 1, 2022 She is kind and caring
- March 31, 2022 Very pleased with this doctor. Glad I made the change
- March 29, 2022 Great doctor, she listens and gives great insight to problems that are occurring and offers solutions to the problems. She’s is going the extra mile and contacting surgeons to help me fix a problem I have had for almost 5 years now that has affected my quality of life.
- March 29, 2022 Caring doctor!
- March 27, 2022 Absolutely love her personal and professional treatment. Makes you feel like you are someone she absolutely cares for and not just “an accounts receivable”.
- March 22, 2022 she is very friendly concerned and helpful
- March 22, 2022 Dr. Mandry listens, thinks, asks questions, thinks, and explains clearly and concisely options and treatments and suggestions. Our physical AND our mental well being is important as we age. Both my husband and I are in the best possible professional hands, and we are thankful.
- March 19, 2022 She provides excellent care at every appointment. Great personality and exceptional professionalism
- March 15, 2022 Dr. Mandry stepped into some hard shoes to fill when she stepped into Dr. A. Hawks who retired after 29 yrs. my doctor. She stepped right in and I was at ease and comfortable from the first.
- March 8, 2022 I wouldn't see another provider. Dr Mandry is terrific!
- March 3, 2022 Dr. Mandry is the best doctor I've ever had. She really listens and cares, and she takes the time to explain everything so I understand what's going on. I really appreciate having a provider who considers all of my symptoms carefully and follows through with the appropriate care. I would recommend Dr. Mandry to anyone (and I have!).
- March 2, 2022 Attentive, Caring, Friendly Professional Medical Provider
- March 2, 2022 Dr. Mandry is the most caring and understanding doctor I have meet in many years!
- February 20, 2022 She’s very professional. She seems very knowledgeable. She listens well and explains everything well. Also, she always seems to be a very positive minded person.
- February 20, 2022 Always attentive and responsive. I never feel she is in a rush to see her next appointment.
- February 19, 2022 Dr. Mandry is very friendly, caring, helpful and thorough.
- February 19, 2022 She was very attentive and polite, while being informative and positive!!
- February 14, 2022 Thank you Dr Heidi Mandry MD for being a awesome Dr and caring about your Patient
- February 12, 2022 Friendly, concerned and approachable
- February 7, 2022 Dr. Mandry always listens to her patients concerns and makes each visit beneficial. She is caring, understanding and thoughtful with her responses/ suggestions to insure my overall health and well being are at their best levels.
- February 4, 2022 Dr. Mandry is extremely attentive and excellent in her care of her patients.
- February 4, 2022 The BEST!!!
- January 30, 2022 Great bedside manner. listens, very professional and knowledgeable.
- January 29, 2022 Dr. Man dry is very professional and caring and compassionate!
- January 28, 2022 She is fairly new to me since my previous Dr retired but I feel as good if not better in her care so far!
- January 26, 2022 Dr. Mandry is very engaging and looks for the root of a physical problem.
- January 26, 2022 Dr. Mandry is caring and easy to talk to about my health!
- January 25, 2022 Dr. Mandry is so caring, thorough, personable. If you have a health problem she will find the cure
- January 24, 2022 Es la mejor Doutora que ya tuvo en mi vida . .
- January 23, 2022 Dr Mandry listens to me and advises what is best with realistic expectations. She is always very positive and encouraging.
- January 22, 2022 Dr. Mandry & her nurses are great!
- January 22, 2022 Dr Mandy is a fine physician and always does a great job helping me know what to do.
- January 22, 2022 Dr Mandry is great to work with and does a professional job. She gives you options and listens to you.
- January 22, 2022 She is very understanding and caring
- January 15, 2022 She was great and through.
- January 12, 2022 Very professional. A good physican
- January 8, 2022 She always listens to me to get to the root of the problem. She gives help in anyway she can. She does care about her patients.
- January 7, 2022 Dr. Mandry is compassionate and listens well to my concerns.
- January 6, 2022 Dr. Mandry got me in when I was having some breathing difficulties after having covid. She quickly checked me out and got me onto a breathing treatment to help with my discomfort. The providers in this office show genuine concern for all of their patients well being.
- January 5, 2022 Always willing to listen and takes necessary time while not too much time
- January 4, 2022 She listens to your concerns and offers or gives solutions. She takes her time with you and you don't feel like you are being rushed. Love her.
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MD, Universidad Autonoma de Guadalajara, 2013
Residency
- New York Medical College, 2017
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC