James Richard Phelps, MD
- Orthopaedics Hand and Upper Extremity Hand Surgery
James Richard Phelps, MD
- Orthopaedics Hand and Upper Extremity Hand Surgery
Conditions and Treatments
- Carpal Tunnel Release
- Elbow Arthroscopy
- Fracture Management
- Corticosteroid Injection
- Elbow Contracture Release
- Ganglion Cyst Excision
- Cubital Tunnel Release
- Epicondyle Release
- Hand Arthroplasty
- Hand Tenolysis
- Ulnar Nerve Revision
- Carpal Tunnel Syndrome
- Elbow Ligament Injury
- Fifth Metatarsal Injuries
- Hand Injuries
- Wrist Arthritis
- Synvisc injections
- Wrist Arthroscopy
- Dupuytren's Contracture
- Elbow Loose Bodies
- Finger Pain and Problems
- Tendinitis
- Trigger Finger Release
- Xiaflex Injections
- Elbow Arthritis
- Elbow Pain and Problems
- Fractures
- Trigger Fingers
Ratings and Reviews
4.8203 Ratings 81 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.8 |
| Clearly explained my problem or condition | 5.0 |
| Addressed my questions and concerns | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 20, 2023 I feel like I am getting the best care with Dr. Phelps. He takes time to examine me and answer any questions I may have. I do not feel rushed. I would recommend him and the practice to others.
- September 19, 2023 Dr. Phelps is a very kind and caring physician. Along the path toward surgery, he encouraged me to consider more conservative options. When I decided surgery was the best alternative, he was super compassionate and supportive all the way through. He is keen on post-op follow-up!
- September 6, 2023 Very caring
- August 30, 2023 Very professional but friendly and answered all of my questions or concerns.
- August 16, 2023 Dr. Phelps was very caring and listened to me. He explained my problem so I could understand and answered my questions very well. I would highly recommend him to others that might need his help.
- August 4, 2023 I think Dr Phelps knows what he's doing and cares about his patients
- July 26, 2023 totally proffesional and quite personable, actually from the time you walk in till you check out
- July 26, 2023 Excellent, kind, & caring Doctor who did everything possible to educate, reassure, & guide our family through the process of a surgery for our son. I would recommend him to anyone.
- July 18, 2023 Dr. Phelps cares about his patients. He takes each person seriously and carefully lays out the options available. He never pressures to take the surgery option. It is good to have him in High Point.
- July 13, 2023 Dr. Phelps did a phenomenal job with my cubital tunnel surgery! He is very kind and understanding. He answered all my questions and concerns, and I had an excellent outcome! Thank you so much Dr. Phelps! :)
- July 1, 2023 Genuinely concerned about his patients. Answers your questions “IN ENGLISH “!!
- June 27, 2023 Dr. Phelps muy atento y muy profesional
- June 12, 2023 Doctor Phelps had a job to do and he done it very well
- June 10, 2023 Dr Phelps very professional knowledgeable and kind
- June 4, 2023 A friendly physician who kept me informed and explained everything he did to examine my hand.
- June 2, 2023 GREAT AND CONCERNED DOCTOR THAT HELPS HANDLE THE ISSUES YOU HAVE GOING ON
- May 28, 2023 He was polite and listened to what I needed to give e me the best care
- May 21, 2023 He addressed my complaint and greatly reduced my pain.
- May 19, 2023 Provides excellent care.
- May 15, 2023 He was awesome and I would recommend him to anyone.
- May 11, 2023 He was very professional and knowledgeable and he listens to the patient concerns.
- May 6, 2023 Very professional and caring doctor
- May 3, 2023 Respectful, thorough and knowledgeable care.
- May 3, 2023 I very good Doctor
- May 2, 2023 Dr Phelps was great and the assistance who put that cast on my finger was great, but the cast came loose, Thanks
- April 9, 2023 Was very polite and I felt he was concerned of how much pain I might have had. It made me more comfortable on my first appt with Dr. Phelps.
- April 1, 2023 Dr. Phelps did a great job. Injection was a little painful, but overall a good experience. ??
- March 29, 2023 Dr. Phelps is fabulous! He makes you feel so comfortable, he speaks directly to you, asks if you have any questions or concerns, he doesn’t appear rushed. His time, at that time, is all about ME. And that’s so comforting. He’s GREAT!
- March 28, 2023 Muy buen profesional, sus explicaciones y opciones de tratamiento fueron claras.
- March 22, 2023 appeared to not read up on my condition prior to my visit, was asking me questions that were in my files, I should have bought my files with me so I could answer his questions
- March 14, 2023 Listens, greets with a smile and doesn’t make you feel like you’re wasting his time!
- March 10, 2023 Very professional, personal, supportive, and efficient.
- March 7, 2023 Dr. Phelps listened to me and explained his treatment so I understood what he did and why. He was also very pleasant.
- March 7, 2023 Very good Dr highly recommend him to others
- March 5, 2023 Excellent physician. Takes the time to explain the options.
- March 5, 2023 Dr Phelps is very knowledgeable and compassionate with his patients. He doesn’t make you feel like he is rushed and he shows you he cares about what you are saying and any concerns.
- February 22, 2023 He is very friendly, positive and caring. I feel he is probably getting complaints for the long waits lately, and hope that does not reflect agaist him This last visit was much longer wait than usual.
- February 19, 2023 He is a awesome doctor he knows his stuff he is very professional he listens to your concern
- February 16, 2023 GREAT PHYSICIAN
- February 16, 2023 HE'S NICE, CARING, AND HE LISTENS TO YOUR CONCERNS. HE KNOWS HIS JOB WELL
- February 16, 2023 Too fast because they were behind
- February 14, 2023 Was great. We felt we were in very capable hands.
- February 13, 2023 The only complaint I have is my appointment was at 10:15 and it was 11 before they called me back to see doctor
- February 10, 2023 Very caring & desires to resolve the issue.
- February 8, 2023 Dr Phelps was thorough in his examination and recommendations for treatment options.
- January 16, 2023 Very professional and caring.
- January 12, 2023 Dr. Phelps is a very caring doctor and very well organized.
- January 10, 2023 He was caring and wanted the best for me
- January 10, 2023 Very professional. Listened to my problem & offered some options.
- January 10, 2023 Dr. Phelps is the best. I would not have any other provider. He is a very caring Doctor one of the BEST!
- January 6, 2023 He was great
- January 5, 2023 ???? ???
- January 1, 2023 He is caring and professional. I feel like I received the best of care from him and his office staff. I would highly recommend him and High Point Orthopedics.
- December 29, 2022 GREAT AND HELPFUL DOCTOR
- December 26, 2022 He is a good DR. and I like him.
- December 25, 2022 Dr. Phelps was very nice... I was greeted with a smile, there again I felt very comfortable with my visit and I felt like he was concerned about my problem thar I was having...
- December 22, 2022 I really am pleased with Dr Phelps. He always takes time to talk to me and listens to what I say and answers any questions I have. He treats me as a valued patient.Always has a pleasant attitude.
- December 20, 2022 Dr. Phelps is one of the best! He knows his field and communicates information in easy to understand language.
- December 16, 2022 LATE!
- December 13, 2022 Dr. Phelps explains my medical tx clearly. Thank you.
- December 9, 2022 Nothing negative to say about Dr Phelps:)
- December 9, 2022 I had in-office surgery for trigger finger release, and when Dr. Phelps saw I was having a bit of difficulty relaxing and breathing, he immediately started talking to me about music to take my mind off of what he was doing to my hand, that kept me at ease and helped me get through the procedure easily.
- December 8, 2022 Visit was helpful for planning next steps. He listens well.
- December 8, 2022 Very attentive and helpful!
- November 26, 2022 Dr. Phelps explained my options and I was able to choose. He provided the pros and con of each option. I liked that. The steroid shot given to me has worked wonders!!
- November 22, 2022 Very good Dr trust him completely highly recommend him
- November 20, 2022 He cares about his patients?? well being. He is friendly. He makes sure that all of your questions are answered. He is honest about the level of pain you should expect and fully explains your options.
- November 19, 2022 Dr. Phelps listened to my questions and concerns and offered potential courses of care allowing me to have input into the eventual care provided. He was very friendly and showed genuine care for my issues and concerns.
- November 16, 2022 I will refer my family members to Dr. Phelps
- November 15, 2022 Took the time to address my concerns and explain the issues and very friendly
- November 15, 2022 Doctor Phelps is a very nice personable, knowledgeable Doctor. He is straight and honest . But mostly I trust his care. He takes time to speak with you and makes you feel comfortable. I trust him to be honest with me. I definitely would send my family to him.
- November 8, 2022 explained all my treatment options which allowed me to make an informed decision on how best to treat my problem at this time
- November 8, 2022 He was engaging, showed empathy and compassion
- November 6, 2022 He spoke directly to me & explained in terms that I could understand why I was having the pain in my hands. We discussed what options was available to me and went from there. It feels good to have relief after so many months of having pain the my hands.
- October 28, 2022 Dr. Phelps is very knowledgeable and friendly. He makes going to the Doctor an enjoyable experience. Always solves my problems.
- October 24, 2022 Dr Phelps is a very awesome doctor. He listens he explains your issues what he thinks would be best to do he helps his nurses out when they are short staffed he has my highest regards
- October 12, 2022 A very caring and concerned physician.
- October 12, 2022 He is very professional and analytical to issues.
- October 6, 2022 Dr. Phelps was great. He explained my problems and concerns, making sure i completely understood, plus he explained some options on how to proceed.
- September 27, 2022 I am very thankful and appreciate him taking the time to address my concerns and answering all my questions , thank you so much
- September 24, 2022 I felt confident in his professionalism and skills as a surgeon.
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Closed Christmas Day, Thanksgiving Day, and Easter Sunday
Credentials
Education
- MD, Texas Tech University Health Science Center School of Medicine, 2006
Residency
- University of Texas Southwestern Medical School at Dallas, 2011
Fellowship
- CV Starr Hand Surgery Center, 2013
Board Certifications
- American Board of Orthopaedic Surgery, Surgery of the Hand
- American Board of Orthopaedic Surgery, Orthopaedic Surgery
Positions
- Physician
- Assistant Professor, Orthopaedic Surgery
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Research
- Delayed union in internal fixation of pediatric both-bone forearm fractures. Ho CA, Jarvis DL, Phelps JR, Wilson PL. J Pediatr Orthop B. 2013 Jul; 22(4):383-7.
- A case study of negative pressure wound therapy to manage acute necrotizing fasciitis. Phelps JR, Fagan R, Pirela-Cruz MA. Ostomy Wound Manage. 2006 Mar; 52(3):54-9.