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James Richard Phelps, MD

  • Orthopaedics Hand and Upper Extremity Hand Surgery
James Richard Phelps, MD

James Richard Phelps, MD

  • Orthopaedics Hand and Upper Extremity Hand Surgery

Conditions and Treatments

  • Carpal Tunnel Syndrome
  • Dupuytren's Contracture
  • Elbow Arthritis
View More
4.8 (155 Ratings)


Adult Provider



Accepting New Patients

Appointments

Skip Jump Links
    View Faculty Profile

    Conditions and Treatments

    • Carpal Tunnel Release
    • Elbow Arthroscopy
    • Fracture Management
    • Corticosteroid Injection
    • Elbow Contracture Release
    • Ganglion Cyst Excision
    • Cubital Tunnel Release
    • Epicondyle Release
    • Hand Arthroplasty
    • Hand Tenolysis
    • Ulnar Nerve Revision
    • Carpal Tunnel Syndrome
    • Elbow Ligament Injury
    • Fifth Metatarsal Injuries
    • Hand Injuries
    • Wrist Arthritis
    • Synvisc injections
    • Wrist Arthroscopy
    • Dupuytren's Contracture
    • Elbow Loose Bodies
    • Finger Pain and Problems
    • Tendinitis
    • Trigger Finger Release
    • Xiaflex Injections
    • Elbow Arthritis
    • Elbow Pain and Problems
    • Fractures
    • Trigger Fingers

    View

    Ratings and Reviews

    4.8

    155 Ratings 65 Comments

    Listened to me 4.8
    Cared about me 4.8
    Clearly explained my problem or condition 5.0
    Addressed my questions and concerns 4.8

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 14, 2023 Listens, greets with a smile and doesn’t make you feel like you’re wasting his time!
    • March 10, 2023 Very professional, personal, supportive, and efficient.
    • March 7, 2023 Dr. Phelps listened to me and explained his treatment so I understood what he did and why. He was also very pleasant.
    • March 7, 2023 Very good Dr highly recommend him to others
    • March 5, 2023 Excellent physician. Takes the time to explain the options.
    • March 5, 2023 Dr Phelps is very knowledgeable and compassionate with his patients. He doesn’t make you feel like he is rushed and he shows you he cares about what you are saying and any concerns.
    • February 22, 2023 He is very friendly, positive and caring. I feel he is probably getting complaints for the long waits lately, and hope that does not reflect agaist him This last visit was much longer wait than usual.
    • February 19, 2023 He is a awesome doctor he knows his stuff he is very professional he listens to your concern
    • February 16, 2023 GREAT PHYSICIAN
    • February 16, 2023 HE'S NICE, CARING, AND HE LISTENS TO YOUR CONCERNS. HE KNOWS HIS JOB WELL
    • February 16, 2023 Too fast because they were behind
    • February 14, 2023 Was great. We felt we were in very capable hands.
    • February 13, 2023 The only complaint I have is my appointment was at 10:15 and it was 11 before they called me back to see doctor
    • February 10, 2023 Very caring & desires to resolve the issue.
    • February 8, 2023 Dr Phelps was thorough in his examination and recommendations for treatment options.
    • January 16, 2023 Very professional and caring.
    • January 12, 2023 Dr. Phelps is a very caring doctor and very well organized.
    • January 10, 2023 He was caring and wanted the best for me
    • January 10, 2023 Very professional. Listened to my problem & offered some options.
    • January 10, 2023 Dr. Phelps is the best. I would not have any other provider. He is a very caring Doctor one of the BEST!
    • January 6, 2023 He was great
    • January 5, 2023 ???? ???
    • January 1, 2023 He is caring and professional. I feel like I received the best of care from him and his office staff. I would highly recommend him and High Point Orthopedics.
    • December 29, 2022 GREAT AND HELPFUL DOCTOR
    • December 26, 2022 He is a good DR. and I like him.
    • December 25, 2022 Dr. Phelps was very nice... I was greeted with a smile, there again I felt very comfortable with my visit and I felt like he was concerned about my problem thar I was having...
    • December 22, 2022 I really am pleased with Dr Phelps. He always takes time to talk to me and listens to what I say and answers any questions I have. He treats me as a valued patient.Always has a pleasant attitude.
    • December 20, 2022 Dr. Phelps is one of the best! He knows his field and communicates information in easy to understand language.
    • December 16, 2022 LATE!
    • December 13, 2022 Dr. Phelps explains my medical tx clearly. Thank you.
    • December 9, 2022 Nothing negative to say about Dr Phelps:)
    • December 9, 2022 I had in-office surgery for trigger finger release, and when Dr. Phelps saw I was having a bit of difficulty relaxing and breathing, he immediately started talking to me about music to take my mind off of what he was doing to my hand, that kept me at ease and helped me get through the procedure easily.
    • December 8, 2022 Visit was helpful for planning next steps. He listens well.
    • December 8, 2022 Very attentive and helpful!
    • November 26, 2022 Dr. Phelps explained my options and I was able to choose. He provided the pros and con of each option. I liked that. The steroid shot given to me has worked wonders!!
    • November 22, 2022 Very good Dr trust him completely highly recommend him
    • November 20, 2022 He cares about his patients?? well being. He is friendly. He makes sure that all of your questions are answered. He is honest about the level of pain you should expect and fully explains your options.
    • November 19, 2022 Dr. Phelps listened to my questions and concerns and offered potential courses of care allowing me to have input into the eventual care provided. He was very friendly and showed genuine care for my issues and concerns.
    • November 16, 2022 I will refer my family members to Dr. Phelps
    • November 15, 2022 Took the time to address my concerns and explain the issues and very friendly
    • November 15, 2022 Doctor Phelps is a very nice personable, knowledgeable Doctor. He is straight and honest . But mostly I trust his care. He takes time to speak with you and makes you feel comfortable. I trust him to be honest with me. I definitely would send my family to him.
    • November 8, 2022 explained all my treatment options which allowed me to make an informed decision on how best to treat my problem at this time
    • November 8, 2022 He was engaging, showed empathy and compassion
    • November 6, 2022 He spoke directly to me & explained in terms that I could understand why I was having the pain in my hands. We discussed what options was available to me and went from there. It feels good to have relief after so many months of having pain the my hands.
    • October 28, 2022 Dr. Phelps is very knowledgeable and friendly. He makes going to the Doctor an enjoyable experience. Always solves my problems.
    • October 24, 2022 Dr Phelps is a very awesome doctor. He listens he explains your issues what he thinks would be best to do he helps his nurses out when they are short staffed he has my highest regards
    • October 12, 2022 A very caring and concerned physician.
    • October 12, 2022 He is very professional and analytical to issues.
    • October 6, 2022 Dr. Phelps was great. He explained my problems and concerns, making sure i completely understood, plus he explained some options on how to proceed.
    • September 27, 2022 I am very thankful and appreciate him taking the time to address my concerns and answering all my questions , thank you so much
    • August 28, 2022 Thanks to Dr. Phelps that I got a diagnose what was wrong. Very professional and respectful of my concerns. I would highly recommend Dr. Phelps.
    • August 15, 2022 I did not see Dr Phelps during this visit. I saw him in the ER where he put me back together again. Dr. Phelps will always be a 10 or more to me. He was so kind and very thorough l appreciate everything he did for me. When he talked to my family they were very impressed with Dr.Phelps. He explained everything thoroughly and asked if they had any questions. He is very calm and good natured. Thank You Dr.Phelps, Your The Best!!
    • August 10, 2022 He didn't rush my procedure, placed my local anesthetic gently and slowly allowing ample time to achieve maximum effect.
    • August 6, 2022 He??s very professional and easy to talk with
    • August 4, 2022 Dr. Phelps is very caring and understanding. :):)
    • July 25, 2022 A wonderful and experienced doctor, who took great care and kept me informed throughout the process.
    • July 22, 2022 Dr Phelps is one of the best doctors I have ever seen. He is kind and cares but more important he is a brilliant surgeon.
    • June 11, 2022 Dr. Phelps is always friendly and courteous. He is very thorough and explains all options.
    • June 10, 2022 Dr. Phelps is an excellent surgeon and I feel like he was concerned with my recovery and progress. I hope I won??t need his services again but if I do need a hand surgeon again I will ask for him.
    • June 3, 2022 Excellent Doc. Listened and implemented a treatment plan that allowed me to continue with my work and lifestyle.
    • May 19, 2022 He's very nice he listens to what you have to say he seems very caring he lets you no what he's doing he's a good doctor
    • May 13, 2022 He listens and really cares.
    • May 4, 2022 He is a wonderful doctor. He answers all my questions/concerns. I will definitely recommend him.
    • April 16, 2022 Liked
    • March 22, 2022 Doctor Phelps help me with my care I needed he explained all the benefits and what could go wrong too..I highly recommend him

    Locations

    Orthopaedic and Sports Medicine - High Point

    Address

    611 Lindsay St.

    Suite 100, 102 and 200

    High Point, NC 27262

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Contact Us

    336-905-6100
    336-878-6525 (FAX)
    336-878-6525 | Physical Therapy
    Orthopaedic and Sports Medicine - High Point

    Orthopaedics - Premier

    Address

    4515 Premier Drive

    High Point, NC 27265

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Appointments

    336-802-2250
    336-881-3890 (FAX)
    Orthopaedics - Premier

    Surgical Services - Lexington

    Address

    Outpatient Center

    300 Emergency Drive

    Lexington, NC 27292

    Get Directions

    Contact Us

    336-248-5161
    Surgical Services - Lexington
    View All Locations

    Orthopaedic Urgent Care

    Address

    611 Lindsay St.

    Suite 200

    High Point, NC 27262

    Get Directions

    Hours of Operation

    Mon - Tues: 1 - 6 pm
    Wed - Fri: 1 - 5 pm
    Closed Christmas Day, Thanksgiving Day, and Easter Sunday

    Contact Us

    336-905-6100
    336-905-6101 (FAX)
    Orthopaedic Urgent Care
    Close All Locations

    Credentials

    Education

    • MD, Texas Tech University Health Science Center School of Medicine, 2006

    Residency

    • University of Texas Southwestern Medical School at Dallas, 2011

    Fellowship

    • CV Starr Hand Surgery Center, 2013

    Board Certifications

    • American Board of Orthopaedic Surgery, Surgery of the Hand
    • American Board of Orthopaedic Surgery, Orthopaedic Surgery

    Positions

    • Physician
    • Assistant Professor, Orthopaedic Surgery

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC


    Research

    • Publications
    • Psychiatric consultation in the collaborative care model: The "bipolar sieve" effect. Phelps JR, James J. Med. Hypotheses. 2017 Aug; 105:10-16.
    • Amber lenses for virtual darkness: Confirmed as a mood stabilizer. Phelps J. Med. Hypotheses. 2017 Jan; 98:1.
    • A powerful non-pharmacologic treatment for mania - virtually. Phelps J. Bipolar Disord. 2016 06; 18(4):379-82.
    • Delayed union in internal fixation of pediatric both-bone forearm fractures. Ho CA, Jarvis DL, Phelps JR, Wilson PL. J Pediatr Orthop B. 2013 Jul; 22(4):383-7.
    • The ketogenic diet for type II bipolar disorder. Phelps JR, Siemers SV, El-Mallakh RS. Neurocase. 2013; 19(5):423-6.
    View More Publications

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