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Michelle Lisa Redman-Pontzer, MD
Michelle Lisa Redman-Pontzer, MD
Ratings and Reviews
4.9128 Ratings 75 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- January 31, 2023 Best doctor
- January 31, 2023 Dr. Redman listened intently concerning my issue. She gave me practical medical information that I could utilize.
- January 31, 2023 Dr Redman is a very caring and completely thorough in checking out all my health issues.
- January 19, 2023 I love Dr Redman, she treats me like family. She truly cares about me as a whole l, not just me physically
- January 14, 2023 I love having Dr. Redmond as my primary care physician. She’s wonderful, caring and thorough.
- January 11, 2023 Dr. Redman is a truly caring doctor. She is a rare find in today's medical world and I feel very blessed to have her as my primary care doctor. Knowing that she is always looking out for me and making sure I do everything possible to stay healthy means so much!
- January 10, 2023 Dr. Redman is caring, concerned about my needs and brings joy from the moment she walks into the room. She makes you feel, things will get better. We are very fortunate to have her in North Wilkesboro.
- December 31, 2022 The very best. Alway helped me. Been going here for years. Would not go anywhere else. Lisa her nurse very helpful too. Dr. Redmon , Lisa and all the staff are wonderful and concerned for you.
- December 10, 2022 Very concerned and worked me in for an appointment
- December 8, 2022 Excellent doctor
- December 5, 2022 Dr. Redman always takes the time to listen and explain. She makes each visit personal.
- December 2, 2022 Dr Redman is the BEST!!
- November 20, 2022 Dr. Redman listens earnestly and clearly offers confident feedback. I never feel rushed during my time, and I appreciate her genuine and reassuring demeanor.
- November 17, 2022 Michelle Redman is the best
- November 3, 2022 AWSOME!!!!!!!!!
- November 2, 2022 To me Michelle Redman is the best! She understands and listens to me!
- November 1, 2022 Dr. Redman is the best!
- October 14, 2022 She listens. She truly cares about me and my health.
- October 14, 2022 I've been seeing Dr. Redman for years and she has been wonderful in all aspects of care.
- October 13, 2022 A good experience
- October 13, 2022 Dr Redman is sincere in trying to help her patients She asks lots of questions and answers our questioins. She and her team respond to any issues we post on MyWakeHealth.We love Dr Redman
- October 4, 2022 Dr. Redman is caring and compassionate. She does not dictate, rather explains and welcomes my input. I feel that she and I are partners in my care.
- September 29, 2022 Dr. Redman is professional and warm at the same time. She takes time to listen and RESPOND to my thoughts and concerns. She never makes you feel like she is rushing you out the door
- September 21, 2022 Dr. Redman is a very good doctor concerned about any and all your health concern??s
- September 8, 2022 Always listens to me. Very caring and helpful.
- September 7, 2022 An excellent and caring dr
- September 1, 2022 I love Michelle Redman !!
- August 30, 2022 Dr. Redman isn't only my doctor, she's my dear friend. She saved my life in 2005. She also looks after my elderly mom with great care.
- August 30, 2022 Dr Redman is great! Very through and so personable.
- August 25, 2022 Dr Redman has always the best doctor
- August 25, 2022 She is the best dr. I have ever had/
- August 24, 2022 She is the best!
- August 23, 2022 Dr. Redman is an excellent doctor! She is the best!
- August 23, 2022 Dr Redman is the best!
- July 27, 2022 She is the best! Always concerned about physical and mental health.
- July 27, 2022 Wonderful person. She genuinely cares.
- July 22, 2022 Excellent doctor and caring
- July 22, 2022 Dr Redman it??s very caring and concerned about the overall health of her patients. She takes time to listen and makes you feel cared for
- July 21, 2022 Dr Redman is genuinely concerned about her patients she shows compassion and concern unequalled by any other doctor I??ve seen!!
- July 16, 2022 Great visit. Addressed all of my questions and concerns
- July 15, 2022 Very professional and very caring. She takes time to explain any situation and answer any questions that need answering.
- July 14, 2022 Dr. Redman, Is the best! She always listens and tries to resolve whatever issues l have. If she can??t she sends me to someone (doctor)who can. Thanks Dr. Redman
- July 11, 2022 Excellent care!
- July 3, 2022 She is a devoted doctor and very caring. She is very easy to talk to
- June 30, 2022 She is amazing!
- June 21, 2022 Dr. Redman is so caring to each of her patients
- May 27, 2022 Very knowledgeable and professional .... excellent people skills ... good about identifying problem and prescribing appropriate care solutions... works quickly... and efficently. Like her.
- May 27, 2022 AWESOME!!!
- May 26, 2022 I really like Michelle
- May 26, 2022 Dr. Redman is helpful, knowledgable and professional at all times. She takes time to actually talk to you and listens to my concerns and issues. She does not rush through the appt. or make me feel rushed to get done.
- May 24, 2022 Dr. Redman always provides a high level of care. Talks clearly and easy to understand.
- May 24, 2022 She has been my doctor for 17 years. She knows me, I feel like she cares about her patients.
- May 24, 2022 Dr. Redman is the best physician in Wilkes. Her CMA Lisa is the best as well. Wonderful care!!
- May 21, 2022 I have seen Dr Redman and Nurse Lisa for many years. I am very glad they are here in Wilkes. They are professional and very caring. It??s like talking to friends.
- May 18, 2022 Very very kind and caring dr. Excellent.
- May 13, 2022 I love Sr Redmond so much I am self-paying this year until my Medicare goes into effect because my Obamacare doesn??t cover AWFBH
- May 12, 2022 Dr. Redman is a wonderful person and a great Dr.
- April 28, 2022 Dr. Redman has been my doctor for over the last 20+ years, from her first practice her and since her returning to Wilkes. She is a caring concerned healer with impeccable integrity.
- April 26, 2022 Always listens and is extremely compassionate and I completely trust her for my medical care.
- April 21, 2022 Dr. Redman is a kind and caring doctor. She explains everything and listens to her patients. I have never had any problems while in her care.
- April 3, 2022 I have been seen Dr Redman for years and I would recommend her to anyone. She is the best listens to me and my concerns .
- March 24, 2022 Very friendly and courteous. Very professional and knowledgeable.
- March 12, 2022 Smart, knowledgeable, approachable; listens
- March 10, 2022 Excellent Doctor couldn??t ask for a better doctor. She is always willing to help anyway she can
- March 6, 2022 Dr. Redman is the best! Always helpful and friendly. Takes my concerns seriously.
- March 3, 2022 She??s a very kind and loving person, she always takes time to listen to what I??ve had problems with and she??s always did what??s best for Me.
- March 2, 2022 Excellent doctor, very caring, and helpful
- February 27, 2022 She is the best you will find anywhere. Has been my doctor for several years and I have never had any complaints. If for some reason you need a different doctor she always find the best for you. Would not change anything. To me she is the best.
- February 26, 2022 Always helpful and listens
- February 24, 2022 Wonderful person. Genuinely cares.
- February 24, 2022 Awesome physician
- February 18, 2022 She is wonderful, I always feel like I can talk to her and she does the greatest amount of assessment in the time that I am with her. She is truly concerned about her patients.
- February 13, 2022 Dr. Redman, Is one of the best physicians in Wilkes County! She listens to you. And helps in anyway she can!
- February 5, 2022 Dr Redman is awesome! Great doctor while maintaining a personal warmth. She is very caring.
- February 4, 2022 Dr. Redman took the time to sit down and talk to me and ask questions . I never felt rushed. Thankful that she is my doctor.
Locations
Credentials
Education
- MD, University of Virginia Medical School, 1997
Residency
- Internal Medicine, University of Maryland Medical Center, 2000
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC