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Michelle Lisa Redman-Pontzer, MD
Michelle Lisa Redman-Pontzer, MD
Ratings and Reviews
4.9205 Ratings 84 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 23, 2023 Dr Redman is THE BEST!!
- November 11, 2023 Wonderful person. Really cares.
- November 9, 2023 Awesome
- November 7, 2023 She is very caring and knowledgeable physician, and always makes me feel like my health issues are important. She is a health care provider that I can depend on.
- October 28, 2023 She was very thorough and explained my situation.
- October 26, 2023 Dr Redman is a very compassionate provider. She was very thorough and informative
- October 24, 2023 She's the Best .Very concerned about the problems that I'm having at this moment.
- October 21, 2023 Dr Redman is the best!! You could not find a better more caring doctor. She knows her stuff!!!
- October 19, 2023 Always kind and caring. Listen to concerns and helpful.
- October 19, 2023 Dr Redman is always there to listen and help any way she can. I feel confident in her with the decisions she makes for me. Her office staff is halpful and shows concern for me too. There needs to be more doctors like her.
- October 17, 2023 I called to get an appointment and they were full but told me they would call me back. They DID call me back and worked me in and I did not have to wait once I got there. One of the best experiences I have ever had.
- October 11, 2023 Very satisfied
- October 10, 2023 Very friendly and helpful!
- October 10, 2023 Dr. Redman always listens to my concerns and answers my questions. She makes me a partner in my healthcare.
- October 3, 2023 Dr, Redman is very knowledgeable and efficient. She was very concerned about my condition. I am very pleased to have her as my PCP.
- October 3, 2023 Dr. Redman is a great doctor.
- September 30, 2023 Very professional and caring about my health and personal concerns about my treatment
- September 21, 2023 She’s caring, knowledgeable, and has the ability to explain the why and what needs to be done.
- September 19, 2023 The Best.
- September 12, 2023 Dr.Redman always listens and is attentive to any concerns.
- September 7, 2023 She’s the best
- September 5, 2023 Dr Redman is highly recommended. She is friendly to speak with and I feel very comfortable expressing any concern I have about any topic. She listens to my concern and then we discuss options and care. Wish every doctor had her "bed side" manner.
- September 1, 2023 Dr.Redman takes time to listen to what I have to say, and she is down to earth, and she really seems to care about my health.
- August 31, 2023 One of the VERY BEST. She is very smart and caring doctor. I would not go to anyone else.
- August 30, 2023 Dr Redman is the best! Friendly caring and compassionate
- August 29, 2023 She was very helpful in explaining my health concerns
- August 25, 2023 Professional, personable, caring. Explained extended care with concerns about what to expect from medications I’m taking and exam results. ????
- August 24, 2023 Very knowledgeable and helped me to understand what I need to do to have a better quality of life.
- August 22, 2023 Dr. Redman is an awesome doctor! She listens attentively to everything I say, and actually "hears" me. I can tell she truly cares about me and my health, and does whatever is necessary to get me the care and treatment I need. She is always friendly and professional.
- August 18, 2023 Love Dr Redman good Dr.
- August 12, 2023 Very friendly she had a great personality. First time I’ve seen her and I was very pleased.
- August 12, 2023 Dr Redman is very professional, caring and knowledgeable!
- August 6, 2023 Dr Redman is caring and wants to get to the bottom of issues presented to her.
- July 24, 2023 From my first visit to my last, Dr. Redman has always been aware of my condition and has treated me with the best realistic outcome.
- July 20, 2023 Dr. Redman is always wonderful and gives you time to ask questions. She explains the information to you very well. Even though I am a nurse it is still great to have diagnoses or treatments explained to you in layman's terms and that is what she does for all of her patients.
- July 18, 2023 The sweetest and most caring that I’ve seen in a very long time.
- July 1, 2023 She listens to her patients
- June 27, 2023 She is really concerned about my health. She always listens to my problems.
- June 27, 2023 Dr Redman is caring while she listens and gives appropriate medical advice!
- June 21, 2023 Dr. Redman is a great doctor.
- June 17, 2023 Dr. Redman is always on time, friendly, caring, thorough. She gives me options and is up front about my questions and issues.
- June 16, 2023 Very good doctor,trust her completely.
- June 15, 2023 Dr. Redman is excellent at listening and paying close attention to what I am saying. Very knowledgeable and professional yet very warm and approachable!
- June 12, 2023 I love Dr Redman!
- June 8, 2023 Dr. Redman truly cares about her patients. When your doctor hugs you and tells you she loves you, that’s special.
- June 5, 2023 Dr. Redman is wonderful and her Nurse Lisa Curl is fabulous.
- June 1, 2023 She showed a deep concern for my condition.
- May 27, 2023 Knowledge caring physician
- May 25, 2023 Dr. Redman showed care and concern about my past and current health problems. She showed genuine concern as to my well-being and future care. She appeared to listen to all my concerns and let me know if I needed her, she would be there to assist me.
- May 23, 2023 Dr.Redman is the BEST! She always listens and takes such good care of me. It’s always like visiting a friend!!
- May 21, 2023 Dr. Redman is knowledgeable, professional and compassionate!
- May 20, 2023 She is very knowledgeable and knows how to treat all my concerns. She is great.
- May 16, 2023 Appreciate the great care given!
- May 9, 2023 I love Dr. Michelle. I’m so happy to have her as my primary care physician.
- May 9, 2023 I could not ask for better than Dr. Redman.
- May 4, 2023 I’ve never had a bad visit with Dr. Redman. She is 100% professional, yet makes you feel like you are the only important person that moment you’re there.
- April 8, 2023 Very thorough, to the point and all explained completely
- April 6, 2023 Love Dr. Redman. She always takes the time to listen and she is never in a hurry. She cares very deeply for her patients.
- April 1, 2023 She's the Best Doctor I've ever had.
- March 28, 2023 She is a caring person. I felt like she is a knowledgeable Dr. and I trust her to be upfront about anything that is concerning my health
- March 28, 2023 She is a loving, caring doctor who took me on when she wasn’t accepting new patients … I will always be grateful for that
- March 26, 2023 Concern, friendly, and follow up
- March 24, 2023 Dr. Redman is very thorough and takes time to listen. She explains what was going on. I totally have faith in her.
- March 20, 2023 I love her she listened to all my concerns
- March 15, 2023 Dr. Redman is always attentive and compassionate. She is thorough as well. A great doctor and person! I am grateful for her !
- March 12, 2023 Excellent dr just love her. Respect her a lot, shows caring concern for me
- March 8, 2023 Very, very caring and professional. Makes you feel at ease, shows concern for the patient
- March 8, 2023 Dr. Redman is an absolute life saver. She has taken care of me for over 20 years and in my opinion saved my life by sending me for tests that revealed my kidney cancer. She's #1!
- March 1, 2023 Dr Redman is one of the best! Kind and caring. Always listens and explains everything.
- March 1, 2023 Dr. Redman is fabulous. She always listens to my concerns and then does what she can to help with answering my questions.
- February 14, 2023 She listens to every one of my concerns and answered all my he questions I asked!
- February 5, 2023 Dr. Redman always listens carefully to me and takes my concerns into account.
- February 2, 2023 Shows she listens to health problems.
- January 31, 2023 Best doctor
- January 31, 2023 Dr. Redman listened intently concerning my issue. She gave me practical medical information that I could utilize.
- January 31, 2023 Dr Redman is a very caring and completely thorough in checking out all my health issues.
- January 19, 2023 I love Dr Redman, she treats me like family. She truly cares about me as a whole l, not just me physically
- January 14, 2023 I love having Dr. Redmond as my primary care physician. She’s wonderful, caring and thorough.
- January 11, 2023 Dr. Redman is a truly caring doctor. She is a rare find in today's medical world and I feel very blessed to have her as my primary care doctor. Knowing that she is always looking out for me and making sure I do everything possible to stay healthy means so much!
- January 10, 2023 Dr. Redman is caring, concerned about my needs and brings joy from the moment she walks into the room. She makes you feel, things will get better. We are very fortunate to have her in North Wilkesboro.
- December 31, 2022 The very best. Alway helped me. Been going here for years. Would not go anywhere else. Lisa her nurse very helpful too. Dr. Redmon , Lisa and all the staff are wonderful and concerned for you.
- December 10, 2022 Very concerned and worked me in for an appointment
- December 8, 2022 Excellent doctor
- December 5, 2022 Dr. Redman always takes the time to listen and explain. She makes each visit personal.
Locations
Credentials
Education
- MD, University of Virginia Medical School, 1997
Residency
- Internal Medicine, University of Maryland Medical Center, 2000
- Internal Medicine, University of Maryland, 2000
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC