Pooja Dipak Rao, MD
Pooja Dipak Rao, MD
Ratings and Reviews
4.872 Ratings 40 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.8 |
| Clearly explained my problem or condition | 4.8 |
| Included me in decisions about my care | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 4, 2023 Thank you. ??
- February 24, 2023 Dr Rao gave me plenty of time during my appointment. She listened carefully and took an interest in my care.
- February 24, 2023 Excellent!
- February 9, 2023 I feel Pooja Rao is a very good and competent doctor. She really tries to keep you informed.
- January 28, 2023 Dr. Rao was very knowledgeable and professional. I left the office feeling like I had a good plan in place for my health concerns. I recommend her highly.
- January 23, 2023 Dr. Rao is a true professional. Very thorough and easy to understand medical lingo. I would highly recommend her to anyone needing diabetic care.
- December 30, 2022 Dr. Rao was friendly, professional, and I appreciated that she listened about my issue.
- December 8, 2022 Dr. Rao is very knowledgeable about my diabetes condition. She??s very nice and concerned.
- December 6, 2022 Dr Rao is exceptional! The assessment was very thorough. She was kind and caring. After the assessment and exam, she sat down and drew pictures, using these to explain where my parathyroid is. She used the picture to explain what she thinks is contributing to my symptoms. The she discussed my earlier lab results and instructed me on the plan of care going forward including more diagnostic test. She was exceptional and very helpful!
- December 2, 2022 Very patient, clear, and informative
- November 30, 2022 The doctor is very competent and caring. She allowed me to decide what medications to take from various options she suggested. She also made referrals to another doctor that would help with my feet. Something she was not qualified to treat. I respect that she referred me to another doctor. I look forward to seeing her again.
- November 8, 2022 Very knowledgeable and listened well. However, I have left her a message to contact me regarding IMPORTANT TSH test and she has failed to do so. I don't expect HER to do it, but I do expect a phone call from someone in the office!
- November 1, 2022 She was kind, professional, caring & was happy to take the time to listen to me & explain anything to me.
- October 29, 2022 She was very informative and instructed me on the course of action we should take.
- October 25, 2022 Pooja Rao is very professional and smart and she help me make the right decision on my medicine Thank you doctor Rao.
- October 20, 2022 She helped me to understand my son concern.
- October 19, 2022 She would be a ok dr if she did what she said she was going to do and not lie to the patient and if she would answer her messages on my chart so over all my option is she needs to do her job better then she is doing it it has almost been a week since I seen her and still no treatment for what I seen her for not happy with her getting a 2nd opinion from a different doctor
- October 4, 2022 Very helpful, kind and caring. I knew she was sincerely interested in my progress.
- October 3, 2022 Amazing, kind, and caring doctor???
- September 29, 2022 Not good
- August 17, 2022 Excelente atenci??n respondi?? todas mis preguntas muy amables y dedicada
- August 12, 2022 This was my first time seeing Dr. Rao because my Endocrinologist retired. I was apprehensive; however, she was very friendly. She was very thorough and explained everything to me. She was great!
- August 6, 2022 I love Dr. Rao??s kind and gentle demeanor. She??s a very intelligent, caring and professional endocrinologist.
- July 25, 2022 She had wonderful bedside manners...and yet very professional.
- July 20, 2022 Very professional out standing Dr.
- July 15, 2022 Very knowledgeable and detailed Great personality
- June 11, 2022 DR RAO was very very outstanding 100%
- May 25, 2022 Love Dr. Rao. She was awesome at helping me with a plan for my diabetes
- May 18, 2022 She was kind patient helpful & took time out to explain everything to me while I was there
- May 4, 2022 Very knowledgeable and warm. She seemed very interested in my health and not causing other problems down the line. I really liked that about her. She made me feel comfortable asking questions and I felt more knowledgeable after leaving her office
- May 3, 2022 I like that fact that she really listened to me and cares
- April 27, 2022 I really liked my old endocrinologist but wanted to find one in the wake forest umbrella just for the ease of information sharing. Dr. Rao continually amazes me with her knowledge, care, and ability to interact with me. Could not be more happy with her as my provider.
- April 26, 2022 Very professional, understanding, knowledgeable. Patient and took time to ask questions about my situation. Provided options to Follow up with instructions. Clear to understand.
- April 15, 2022 I understand what they said about my health , and if I ask questions that gave me answers I understand.
- April 12, 2022 Very informative and interested in my care.
- April 7, 2022 She listened intently and took action based on my input. Extremely pleased with the visit!
- April 5, 2022 Dr. Rao was very thorough. She wanted to know all about my health history. I really felt she sincerely was interested in helping me. She has a kind voice. I would highly recommend her to my friends and family.
- April 4, 2022 Very knowledgeable. Took time to hear me. Explained everything to me
- April 2, 2022 This was my first appt. She asked a lot of questions and listened carefully. She remembered names and dates and details easily and repeated back to me. I felt heard, definitely.
- March 25, 2022 Excellent!
Locations
Credentials
Education
- MD, American University of the Caribbean, 2013
Residency
- Internal Medicine, New Hanover Regional Medical Center, 2016
Fellowship
- Endocrinology, Virginia Commonwealth University School of Medicine, 2018
Board Certifications
- American Board of Internal Medicine, Endocrinology, Diabetes and Metabolism
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician
- Clinical Assistant Professor, Endocrinology and Metabolism
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC