Ratings and Reviews

5.0 390 Ratings 53 Comments
CP concern for questions/worries	5.0
CP efforts to include in decisions	5.0
CP explanations of prob/condition	5.0
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	5.0
Patients' confidence in CP	5.0
Time CP spent with patient	5.0
Wait time at clinic	4.9

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

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Patient Comments

June 13, 2021I say it on every survey: Dr. Rice is an impeccable and completely trusted doctor.
May 19, 2021Dr. Rice is a phenomenal physician.
May 14, 2021The feeling I walked away with is that this was not a visit with a doctor, this was a visit with a caring family member
May 13, 2021The best physician at Wake Forest Baptist Health.
May 6, 2021Dr. Rice is an excellent patient centered physician.
April 28, 2021Outstanding, extremely knowledgeable / supports with compassion and empathy
April 22, 2021Dr. Rice, more than an exceptional doctor. My parents have had the privilege of being under his care for over 25 years. He has never disappointed us and we completely trust his decisions. This hospital is very fortunate to have him.
April 21, 2021Dr. Rice top-flight.
April 19, 2021I am extremely blessed to have Billy Rice as my doctor! He is so intelligent, so caring, so wise! He goes above and beyond to listen carefully and make excellent decisions. I trust him completely.
April 19, 2021Have been going to Dr. Rice for over 20 years and am very satisfied. He is a very caring dr.
April 18, 2021all experiences were excellent
April 12, 2021Excellent MD cares about his patients. Always answers your questions or concerns that you have
March 26, 2021Best physician and person Baptist will ever have! I drive 7 hours to see him.
March 18, 2021*W. Rice is professional, attentive and friendly. I trust his knowledge & experience. He will research my (and my family's) condition when necessary.
March 18, 2021Excellent listener.
February 22, 2021Dr. Rice is the absolute best. He is compassionate and kind.
February 19, 2021Excellent provider.
February 18, 2021very good
February 17, 2021Dr. Rice is very professional and respectful. he is an excellent health provider.
February 5, 2021Dr. Billy Rice is excellence personified.
February 1, 2021*Dr. Rice is an excellent physician. I have a lot of confidence in him. Very thorough & he includes me in decision making.
January 22, 2021Dr. Rice was outstanding as usual a model physician
January 18, 2021I trust Billy unconditionallyHe is the best period.
January 14, 2021very good
January 14, 2021Dr. Rice could be a counselor. He cares about you, and he is so patient. If the world saw Dr. Rice, it would be full of happier and more content people.
January 13, 2021Dr. Rice is a very supportive physician. I trust him.
January 5, 2021Dr Rice is the most compassionate and thorough physician! He listens carefully and never seems as if he is rushing off to the next patient. I am grateful for his fine care.
December 18, 2020Dr. Rice always exceeds my expectations with his caring and concern. I've been a patient of Dr. Rice for over 30 years. I drive from TN to see him because of who he is. He never rushes, spends tons of time with me, genuinely cares about me and always responds back to me immediately with concerns that I may have. I cannot recommend him enough....he's the absolute best thing about internal medicine at WFBH.
December 18, 2020He is the best doctor. You cant ask for a better one.
December 17, 2020Dr. Rice is an exceptional physician.
December 14, 2020Dr. Rice is excellent and is the Deacon of what an MD should be. I am an MD as well.
December 8, 2020Dr. Rice is an exceptional physician who demonstrates such care and concern for his patients. He is the best doctor I've ever had.
December 1, 2020Excellent caring provider.
November 30, 2020Dr. Rice is absolutely flawless. No kidding.
November 29, 2020so kind and patient. answers all questions and ensures that I understand
November 29, 2020Dr. Rice is simply the best - professional and caring.
November 29, 2020Dr. Rice and his team are definitely top shelf.
November 25, 2020amazing, excellent, and I am so thankful.
November 17, 2020Gives time to pt. for health concerns.
November 12, 2020Outstanding care at this visit as always. I am thankful to have Dr. Rice as my primary care physician.
November 8, 2020Always provides best care.... great dr.
November 3, 2020Dr Rice is incredibly caring, knowledgeable and generous with his time.
October 24, 2020Dr. Rice and his staff provide excellent care of me in my last visit. I actually enjoy my visits with Dr Rice he is knowledgeable, caring, patient and he listens well. He has been my primary care physician for nearly 25 plus years. And that does make a difference In how I perceive his care and concern for me.
October 22, 2020As always with this provider experience was outstanding!
October 22, 2020We need more physicians like *Dr. Rice.
September 22, 2020Dr. Rice is an excellent physician. He is professional, friendly, and goes above and beyond to provide excellent care.
September 16, 2020Among the few finest physicians at Wake Forest
September 6, 2020great care team
August 31, 2020Dr. Rice has been my physician for many years. I am confident he has my best interests at heart and that I enjoy the best health possible. He is a very trusted health provider.
August 30, 2020Dr. Rice is the brightest internist I have ever seen. He is truly compassionate and has an exceptional bed side manner. I am blessed to have him as my doctor!
August 19, 2020exceeded visit
August 14, 2020very good
August 13, 2020good

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787
336-716-0222 (FAX)

University Internal Medicine - Country Club

Credentials

Education

BA, University of North Carolina at Chapel Hill, 1984
MD, Wake Forest School of Medicine, 1989

Residency

Internal Medicine, Wake Forest Baptist Medical Center, 1992

Board Certifications

American Board of Internal Medicine, Internal Medicine

Memberships

American College of Physicians

Positions

Physician
Associate Professor, General Internal Medicine

Insurance

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Research

Publications

Golf-inhibiting gynecomastia associated with atorvastatin therapy. Hammons KB, Edwards RF, Rice WY. Pharmacotherapy. 2006 Aug; 26(8):1165-8.

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