Ratings and Reviews
4.9140 Ratings 66 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.8 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 9, 2023 No comments @ this time.
- September 2, 2023 Heather is so caring and listened to our concerns. She made us feel so at ease with her caring attitude and knowledge regarding my husband’s medical problems. So kind!
- September 2, 2023 She is great. I reiterate, I wish she could be my PCP. I prefer to reach out to her instead of the person assigned to me.
- August 30, 2023 I always trust Heather and know she is there to help me get my health back. From day one when I saw her I completely trust her and have full confidence in her.
- August 30, 2023 In an office where you see different providers pretty much each time you come, to have a provider remember you and your health history (details that are not in the medical records!) is impressive and encouraging! Heather cares about her patients!
- August 13, 2023 Excellent! Very attentive, engaged and helpful. I left feeling good about the path forward to get answers to my questions and appropriate treatment.
- August 3, 2023 Ms Strickland, NP was totally amazing. Even though she was very young, she carries a deep wisdom of medical procedures. She talked me through the possibilities, while referenced ENT instructions and why. She is totally professional, knowledgeable, and authentic. Thank you Heather Strickland, NP.
- August 2, 2023 Dr. Strickland continues to provide the best care and courteous demeanor.
- July 20, 2023 I wish there was a way I could become her patient.
- July 15, 2023 HEStrickland was kind, listen to me, explained everything carefully. She made sure I understood what she was telling me. She is a blessing to the hospital!
- July 12, 2023 Heather Strickland is a caring, through physician. She is calm with a wonderful bed-side manner.
- July 11, 2023 I thought I might have had a stroke and was terrified. Heather was calm, knowledgeable and talked me through a battery of tests. She was excellent and professionally explained exactly what was going on with me.
- July 1, 2023 PA was very friendly and articulate
- June 28, 2023 Heather was very attentive. Her bedside manner was impeccable! She truly cared about my concerns
- June 28, 2023 Heather was very caring and reassuring. She was very attentive to my concerns.
- June 22, 2023 Heather Strickland was kind, thoughtful, helpful and took the time to answer all my questions/concerns.
- June 20, 2023 Dr Strickland was a very compassionate doctor and listen to everything I had to say
- June 17, 2023 She was very polite and explained what I need to do in order to feel better. If I have any other questions or concerns to give her a call .
- May 31, 2023 The reason I gave a 9 instead of a10 is that the week prior to coming in, I couldn't even get an appointment at the urgent care or regular doctor and I was suffering very badly. That should not happen - if a patient (and I've been one there since 1984) is severely ill, somehow they should work them in!
- May 25, 2023 Heather made me feel relaxed and comfortable talking with her about my issues, she was remarkable…
- May 19, 2023 We love the doctors and nurses there and they were very, very helpful to us and help us with my husband health, wondering doctors and nurses, you all does great work
- May 19, 2023 She is excellent!
- May 10, 2023 Being attentive to patient, give her best clinical advise to patients, and meets the patient medical needs.
- May 6, 2023 Very warm and personal,easy to relate to and talk with. Seemed knowledgeable and caring.
- May 5, 2023 Would like to see her treating me at future visits
- April 20, 2023 Listened attentively and express concern for problem. Asked questions to get full understanding. Very clear in explanation of problem and care plan.
- April 18, 2023 Heather Strickland, NP was very concerned with my health. She was polite, courteous and knowledgeable. She listened carefully to what I had to say and my concerns. She explained the care she was suggesting for me and why.
- April 17, 2023 thorough, responsive, particularly skilled at connecting w/ my 3yo while also explaining things to me
- April 11, 2023 I found Dr. Strickland to be very professional which alleviated my anxieties about my doctors appointment.
- April 10, 2023 Friendly, Knowledgeable and showed concern for my health.
- April 8, 2023 HEATHER STRICKLAND IS THE BEST . SHE IS CONCERNED AND CONSIDERATE AND SHE LISTENS TO ME AND TAKES HER TIME WITH ME AND EVEN COMFORTS ME WHEN I'M HAVING A ROUGH TIME OR I'M IN A LOT OF PAIN . SHE'S THE BEST .
- April 7, 2023 Very polite and understanding. She took care of my needs.
- March 28, 2023 Heather was very friendly, listened to me and give me advise.
- March 21, 2023 Only because of no Xray follow up and telling the patient she would get back to me when the final read is done. Please look into this !!
- March 14, 2023 Excelente muy buena doctora , amable y muy comprensible.
- March 11, 2023 Heather Strickland again continues to impress as a responsible and understanding doctor. She always is insightful and shows great hesitancy towards you if she feels that a type of prescription, medication or idea will bring great harm and mental distress to you, and she does this politely and responsible enough to make you feel comfortable around her in with your questions and concerns. Bravo
- March 4, 2023 She listened to my concerns and responded in terms I could understand. She was kind and advised me of possible reasons for my issues.
- February 28, 2023 Very professional
- February 18, 2023 Heather was the best NP I have seen very good and friendly
- February 8, 2023 Very friendly lady. She called back to make sure I knew what was going on with my health.
- February 7, 2023 Outstanding care!
- February 5, 2023 Heather addressed my issues and offered several approaches rather than a one size fits all.
- February 3, 2023 She was very friendly and answered all of my concerns.
- February 2, 2023 Dr.Strickland was very caring for my health needs.she was very good at explaining everything
- February 1, 2023 Very personable and through looking at my ears and listening for my breathing and overall care
- February 1, 2023 Heather was efficient and effective, friendly and caring, everything I look for in a healthcare professional.
- January 16, 2023 She was Nice & Professional
- January 14, 2023 She is highly prominent for the Atrium. She is keeping me active because I do not feel like going to any of my appointments and yet H. Strikland knows how to talk to me and ask the necessary questions to help me in a linear path of consideration of my illness concerns.
- January 12, 2023 She was wonderful listened to what I had going on took the right steps and got me feeling better finally was able to get some sleep and get my chest to feel better.
- January 5, 2023 She was awesome! Listened to my concerns and comforted me when I started crying. I left feeling much better.
- December 29, 2022 Heather was kind and caring. She listened to all of my symptoms and provided a solution for all of them. I would recommend her for anyone who needs general or urgent care!
- December 26, 2022 Excelentes doctores y enfermeras y todos los que están trabajando en Atrium health wake siempre atentos a las necesidades de sus pacientes durante el procedimiento y después de salir de ahi
- December 17, 2022 Elizabeth Strickland is top notch in my book! I would recommend her to my entire family. She has a great bedside manner, does not talk down to me and really understands what I describe to her by repeating it so that I understand that she understood my words. Thank you so much Elizabeth Strickland for the wonderful and professional care you gave to me.
- December 13, 2022 She was amazing, very personable, down to earth, listened, and cared.
- December 3, 2022 She a good Dr she listened to me and explain my health problems to me I couldn't ask for another Dr
- December 1, 2022 Awesome
- November 22, 2022 She was very friendly listened and awnsered any questions me or my daughter Lydia had
- November 19, 2022 Carefully listened to my concerns and made me feel at ease about my care
- November 15, 2022 Heather is extremely patient centered, she listens intently to understand, makes suggestions and seeks understanding and agreement before planning course of action. She is efficient, organized and skilled at her NP role. I always enjoy seeing her.
- November 12, 2022 Heather listened to me as I described my problem and gave me what I needed. She was spot on! Within a day I was beginning to feel better.
- November 10, 2022 She was great, very professional and caring. I am already feeling better
- October 20, 2022 Heather was great! She is a caring knowledgeable practitioner, who took the time calm my fears and anxieties.
- October 17, 2022 Ms. Strickland is wonderful! She is caring and listens to what you have to say!
- October 17, 2022 The NP was very attentive and repeated my strep test as I felt like the medical assistant did not do it properly - she swab the back of my tongue, not my throat [I'm a nurse so I know] I ask the NP to do another one and she did it herself
- October 11, 2022 My complaint is not regarding the NP visit but simply not being scheduled with physician per my request.
- October 10, 2022 Heather, was very helpful and listened to me intently when I told her my symptoms. She explained the X-ray results and gave instructions about treatment. She was very kind and knowledgeable about my situation ( swollen ankle). I appreciated her caring manner.
Locations
Address
Piedmont Plaza I Building, 3rd Floor
1920 W. First St.
3rd Floor
Winston-Salem, NC 27104
Get DirectionsHours of Operation
Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Respiratory Symptom Clinic, Mon - Fri: 8 am - 5 pm
Credentials
Education
- BSN, Methodist University, 2015
- NP, George Washington University School of Medicine, 2020
Board Certifications
- American Academy of Nurse Practitioners, Adult Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC