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Natalie Metts Stroud, FNP, MSN
Natalie Metts Stroud, FNP, MSN

Natalie Metts Stroud, FNP, MSN

4.7 (95 Ratings)


Adult Provider



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    Ratings and Reviews

    4.7

    95 Ratings 59 Comments

    Listened to me 4.7
    Clearly explained my problem or condition 4.7
    Addressed my questions and concerns 4.6
    Clearly explained my treatment and follow up instructions 4.6

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • June 1, 2023 This is not about Dr. Stroud. This is about the nurses there. I had blood drawn and the results were sent to me by way of My Wake Health. I could not decode what all of the numbers were for so I called that office and asked for a nurse to call me to explain it. I was told that a nurse would call me after lunch. No nurse called! In fact, I am still waiting to speak to someone.
    • May 23, 2023 She really listens to me and cares
    • May 23, 2023 The very best thankful she was recommended to me makes me feel welcomed and comfortable and she listened to how I was feeling about my health and current situation
    • May 20, 2023 I would recommend her to anyone- great attitude and personal touch to medical care
    • May 20, 2023 NP Natalie Stroud always answers my questions and concerns.
    • May 19, 2023 I found her a young Professional who presented the facts in a very positive manner and explained everything in simple terms for us laymen,
    • May 19, 2023 First time meeting Natalie She was very thorough and friendly
    • May 18, 2023 Natalie is professional and a very Caring provider. She listens to my concerns, explains what my health challenges are and how we can resolve the issues.
    • May 16, 2023 Love Natalie 's professionalism and her nuggets that she gives. I have recommended her to my whole family now everyone comes to her as their primary physician
    • May 13, 2023 She doesn’t assume what you need she listens.
    • May 12, 2023 Excellent bedside manner. She takes the time to listen and not rush through the visit
    • May 9, 2023 She's the real deal. She actually wants to help the patients get to the bottom of the problem they are experiencing and figure out how to help them.
    • May 5, 2023 I really enjoyed seeing Ms. Stroud, she conducted herself with confidence and treated me with respect and kindness. She was able to answer all of my questions and made sure I was satisfied with how complete her answers were before moving on to new topics. Her attention to detail when listening to me helped me to feel confident in her ability to understand my particular medical needs and at no time did I feel I wasn't being heard. I look forward to working with her in the future.
    • April 28, 2023 Natalie was very friendly and treated me like a person, not a number.
    • April 11, 2023 By far the best nurse that I've had. Natalie listened and cares about my well-being and has given me a sense of comfort to allow her become a staple in my road to a healthier me. I'm blessed to find her.
    • April 8, 2023 Natalie is great, she listened to my comments and concerns. We discussed current medications and the merits or continued use. She listened to my concerns about my A1C being higher this time, due to stress eating in relation to my beautiful wife's cancer diagnosis. Wake Forest is lucky to have Natalie, I hope you are smart enough to keep her.
    • April 7, 2023 Excellent provider
    • April 6, 2023 Relaxed and informative conversation. I really liked my session with Natalie.
    • April 5, 2023 Very thorough and personable.
    • March 29, 2023 Natalie was very informative she listened to my concerns
    • March 23, 2023 She was a wonderful doctor. She listened to me and took me off meds that I didn't even need, and educated me on things I was never told about. She also knew my OBGYN from Physician For Women. High Point Family Practice had me on all types of meds and was not for my health concerns. Great place. Glad I was able to find another office.
    • March 22, 2023 Dr. Stroud has a pleasant bedside manner. She is easy to converse with and is an active listener.
    • March 16, 2023 Great NP! Thank you for finding her!
    • March 15, 2023 Dr stroud was amazing and very knowledgeable
    • March 14, 2023 Nurse Stroud is very professional easy to talk to I feel so much better that I was able to find her I was really starting to just give up on my health issues. But not now Im going to hang in there.Thanks to her!
    • March 14, 2023 She has a beautiful soul in her body. She is a patient woman I would recommend her to everyone i know who need care.
    • March 2, 2023 Natalie was very professional in that she was focused on my health concerns.
    • February 24, 2023 Ms. Stroud was so nice and listened to everything I said. She seemed to really be focused on me and my medical concerns. I did not feel as if she were in a big hurry to get me in and out of the office. She was very good explaining what we could do to come up with a plan to take care of issues.
    • February 21, 2023 Dr. Stroud was very helpful and discussing my health with recommendations for improving key health issues. I would recommend her to friends and family members.
    • February 18, 2023 she took the time and explained each test and why it was importance. as it related to my health and bodily functions.
    • February 12, 2023 Very professional, knowledgeable and concerned.
    • February 8, 2023 Ms. Stroud seems to be thorough and personable. Her chosen course of action about a questionable test result was great. I have not heard back on my prescription refill though which was the motivating item for the appointment.
    • February 8, 2023 Natalie Stroud is so friendly and very easy to talk to. She is very thorough addressing all concerns and questions you might have. Very happy with my visits with her??
    • January 28, 2023 She is the best, very knowledgeable and attentive
    • January 20, 2023 Ms Stroud was excellent! She is very knowledgeable across many health concerns. She listened very well, then provided valuable guidance & solutions!
    • January 18, 2023 Dr. Stroud made time to see me inspight of my appt being canceled. She listened to my concerns and is the ONLY reason I am still a patient. Customer service is important and when you're not feeling well it's even more important "It's EVERYTHING!" Her nurse Ms. Ashley was great as well.
    • January 2, 2023 Mrs. Stroud is the best of the best! I would recommend anyone looking for a doctor who’s going to listen, care, and come up with solutions to make an appointment ASAP. Most times, people are scared to go to the doctor but I can’t wait until my next visit!
    • December 27, 2022 Excellent service and accurate action. I will come back up see her.
    • November 18, 2022 Natalie is a rare gem in this field, she actually listens and you??re not treated like a number. She goes above and beyond to make sure you are getting the best medical care possible.
    • November 17, 2022 Knowledgeable ,caring discussed my care and follow up.
    • November 15, 2022 She is so wonderful
    • November 12, 2022 She was friendly and professional. Interested in my well being and care.
    • November 9, 2022 Natalie was very professional, listen to me and answered my cares and concerns. She was very pleasant.
    • October 17, 2022 Very impressed with her knowledge, professional appearance but most important she listened and cared.
    • October 15, 2022 I am a new patient, and I was very impressed with how NP Stroud listened to and treated me. She seemed very caring and knowledgeable.
    • October 4, 2022 She explained things well and was very friendly. Both mean a lot to me in a healthcare provider.
    • October 4, 2022 The previous comments here earlier on are entirely related to her. And now I need to schedule another appointment and pay out of pocket I assume because I was not given an annual physical. Not pleased at all.
    • September 22, 2022 Dr. Stroud is very Caring, and Listens. I Am Very Happy To Have Her As My Dr!!
    • September 21, 2022 WOW!!! SHE IS ON POINT .SHE TESTED EVERYTHING.WHAT SHE DID I HAD NOT HAD DONE SINCE I WAS IN GRADE SCHOOL. THANKS EVERYONE.
    • September 16, 2022 She was very hands-off and did not listen. No reason to drive from Winston Salem to High Point when we have lots of doctors here.
    • September 5, 2022 Very knowledgeable and caring staff.
    • September 4, 2022 Natalie Stroud is the best PCP that I??ve ever had, I??m very grateful to have her.
    • August 26, 2022 This was my first visit with Ms. Stroud. It was a follow up from an earlier urgent care visit. It was refreshing to talk openly with her as she explained some of my lab results. Friendly and professional.
    • August 20, 2022 My first time seeing Natalie Stroud and I thought she was wonderful! Very easy to talk to, very caring! Will definitely being seeing her again!
    • August 9, 2022 Natalie Is Well Known by my peoples. I love her passion for her job. She??s always there and willing to help and answer questions! The best!
    • July 23, 2022 Very cordial and knowledgeable
    • July 12, 2022 I love mrs srout
    • June 25, 2022 Very personable, caring, understanding & knowledgeable!
    • June 10, 2022 Caring, listened and truly understood and could relate to my issues. Amazing care, asked many questions to gain a complete understanding of my problems and concerns. Totally satisfied!

    Locations

    Family Medicine - Palladium

    Address

    5826 Samet Drive

    Suite 101

    High Point, NC 27265

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Contact Us

    336-878-6540
    336-878-6541 (FAX)
    Map of Family Medicine - Palladium

    Credentials

    Education

    • MSN, Winston-Salem State University, 2017

    Positions

    • Nurse Practitioner

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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