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Visitor Restrictions Update: Because flu & RSV cases are on the rise, starting November 16, children 12 and younger may not visit hospitals, certain inpatient facilities and all emergency departments at this time. Brenner Children’s Hospital will continue to limit the age of visitors to those 18 and older. Learn more.

Natalie Metts Stroud, FNP, MSN

Natalie Metts Stroud, FNP, MSN

Natalie Metts Stroud, FNP, MSN

4.6 (48 Ratings)


Adult Provider



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    Ratings and Reviews

    4.6

    48 Ratings 27 Comments

    Listened to me 4.6
    Clearly explained my problem or condition 4.7
    Addressed my questions and concerns 4.6
    Clearly explained my treatment and follow up instructions 4.6

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • January 28, 2023 She is the best, very knowledgeable and attentive
    • January 20, 2023 Ms Stroud was excellent! She is very knowledgeable across many health concerns. She listened very well, then provided valuable guidance & solutions!
    • January 18, 2023 Dr. Stroud made time to see me inspight of my appt being canceled. She listened to my concerns and is the ONLY reason I am still a patient. Customer service is important and when you're not feeling well it's even more important "It's EVERYTHING!" Her nurse Ms. Ashley was great as well.
    • January 2, 2023 Mrs. Stroud is the best of the best! I would recommend anyone looking for a doctor who’s going to listen, care, and come up with solutions to make an appointment ASAP. Most times, people are scared to go to the doctor but I can’t wait until my next visit!
    • December 27, 2022 Excellent service and accurate action. I will come back up see her.
    • November 18, 2022 Natalie is a rare gem in this field, she actually listens and you??re not treated like a number. She goes above and beyond to make sure you are getting the best medical care possible.
    • November 17, 2022 Knowledgeable ,caring discussed my care and follow up.
    • November 15, 2022 She is so wonderful
    • November 12, 2022 She was friendly and professional. Interested in my well being and care.
    • November 9, 2022 Natalie was very professional, listen to me and answered my cares and concerns. She was very pleasant.
    • October 17, 2022 Very impressed with her knowledge, professional appearance but most important she listened and cared.
    • October 15, 2022 I am a new patient, and I was very impressed with how NP Stroud listened to and treated me. She seemed very caring and knowledgeable.
    • October 4, 2022 She explained things well and was very friendly. Both mean a lot to me in a healthcare provider.
    • October 4, 2022 The previous comments here earlier on are entirely related to her. And now I need to schedule another appointment and pay out of pocket I assume because I was not given an annual physical. Not pleased at all.
    • September 21, 2022 WOW!!! SHE IS ON POINT .SHE TESTED EVERYTHING.WHAT SHE DID I HAD NOT HAD DONE SINCE I WAS IN GRADE SCHOOL. THANKS EVERYONE.
    • September 16, 2022 She was very hands-off and did not listen. No reason to drive from Winston Salem to High Point when we have lots of doctors here.
    • September 5, 2022 Very knowledgeable and caring staff.
    • September 4, 2022 Natalie Stroud is the best PCP that I??ve ever had, I??m very grateful to have her.
    • August 26, 2022 This was my first visit with Ms. Stroud. It was a follow up from an earlier urgent care visit. It was refreshing to talk openly with her as she explained some of my lab results. Friendly and professional.
    • August 20, 2022 My first time seeing Natalie Stroud and I thought she was wonderful! Very easy to talk to, very caring! Will definitely being seeing her again!
    • August 9, 2022 Natalie Is Well Known by my peoples. I love her passion for her job. She??s always there and willing to help and answer questions! The best!
    • July 23, 2022 Very cordial and knowledgeable
    • July 12, 2022 I love mrs srout
    • June 25, 2022 Very personable, caring, understanding & knowledgeable!
    • June 10, 2022 Caring, listened and truly understood and could relate to my issues. Amazing care, asked many questions to gain a complete understanding of my problems and concerns. Totally satisfied!
    • May 30, 2022 She is very friendly, and good listener for my question and concerns. But, in some area, she did not or could not expose or explain a whole mechanism of American Health Care Industry. It is O.K. there should be "No Political" discussion.
    • May 19, 2022 Very caring, patience and thorough.

    Locations

    Family Medicine - Palladium

    Address

    5826 Samet Drive

    Suite 101

    High Point, NC 27265

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Contact Us

    336-878-6540
    336-878-6541 (FAX)
    Family Medicine - Palladium

    Credentials

    Education

    • MSN, Winston-Salem State University, 2017

    Positions

    • Nurse Practitioner

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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