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William Thomas Smith, MD

  • General Internal Medicine Primary Care
William Thomas Smith, MD

William Thomas Smith, MD

  • General Internal Medicine Primary Care
4.9 (244 Ratings)


Adult Provider



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    Ratings and Reviews

    4.9

    244 Ratings 39 Comments

    CP concern for questions/worries 4.9
    CP efforts to include in decisions 4.9
    CP explanations of prob/condition 4.8
    CP spoke using clear language 4.9
    Friendliness/courtesy of CP 4.9
    Likelihood of recommending CP 4.8
    Patients' confidence in CP 4.9
    Time CP spent with patient 4.8
    Wait time at clinic 4.7

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • June 21, 2021*Dr. Smith listened very carefully about my concerns and took appropriate action.
    • June 15, 2021Dr Smith is very attentive, personable and truly cares about your health and concerns.
    • June 9, 2021Excellent
    • May 15, 2021I totally love the provider and everyone in the office.
    • May 12, 2021He was my husbands doctor first than I became his patient. I trusted him to be my PCP
    • April 19, 2021He is very respectful, professional, knowledgeable and have an excellent way of showing his concern.
    • April 4, 2021I can't say enough about how I was treated.
    • March 23, 2021Good.
    • February 26, 2021He listens to what I am saying!!
    • February 26, 2021Excellent physician. Always listens, discusses and provides answers to all of my questions regarding my healthcare.
    • February 19, 2021We TRUST Dr. Smith completely!!!
    • February 9, 2021I don't give out top ratings very easily. In this case I have had no choice. That's a good thing!
    • January 29, 2021GOOD EXPERIENCE
    • January 13, 2021Good
    • January 13, 2021Dr. Smith has taken excellent care of me and my family for years. He is the like the modern-day equivalent of a family doctor, but he also has the expertise of a specialist. He and his staff are extraordinarily helpful.
    • January 4, 2021Good, very helpful.
    • December 29, 2020all good
    • December 28, 2020GOOD
    • December 21, 2020Excellent caregiver. I have the highest confidence in Dr Smith
    • December 20, 2020My experience was great.
    • December 14, 2020Dr Smith is great always discuses what ever problem I have and tells me things to take or do to improve my Health I have a lot of confidence I him and his staff
    • December 14, 2020Dr. Smith and Melissa are both terrific medical professionals.
    • November 24, 2020Dr. Smith communicated with me outside of the office on his own time in the last 5 months to follow up on specific health issues I was having. He went above and beyond, and showed a deep level of care for my well-being
    • November 22, 2020*Dr. Smith is a very good dr.
    • November 16, 2020Excellent care provider
    • November 15, 2020As always, very pleased with the professional care and consideration extended to me by Dr. Smith and his assistant, Melissa. Couldn't be more pleased.
    • November 10, 2020Always a good experience. 8. I never felt rushed!
    • October 28, 2020Actually treats you as a partner in your health care.
    • October 21, 2020First let me say that I think doctors are expected to do a lot these days in the number of patients they need to see in a day. I take as much responsibility as I can about the issues that I can contribute to my own good health. Having said that, Dr Smith has always taken whatever time was necessary to address my health issues regardless of the time. So if he runs a little late, I have no problem because I know he is helping somone else
    • October 17, 2020I'm so thankful to have Dr.Smith leading my healthcare!
    • October 17, 2020great guy
    • October 13, 2020I am very happy with him. He is caring and explains things to me where I am able to understand. I trust him because of his integrity.
    • October 3, 2020Dr. Smith provides me with exceptional care!
    • September 26, 2020Good
    • September 9, 2020Good
    • September 9, 2020I appreciated Dr. Smith's conversation about my health and the time that he spent with me.
    • August 18, 2020Great guy! Good sense of humor, friendly - professional.
    • August 14, 2020*Dr. Smith does not rush me on my visit.
    • August 10, 2020my wife and I have been under Dr William T Smith's care since he started his practice in this office.

    Locations

    Internal Medicine - Brookview Hills

    Formerly known as Brookview Hills Internal Medicine

    Address

    3333 Brookview Hills Blvd.

    Suite 207

    Winston-Salem, NC 27103

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Appointments

    336-765-5250
    336-659-0953 (FAX)
    Internal Medicine - Brookview Hills

    Internal Medicine - Kernersville

    Address

    861 Old Winston Road

    Suite 101

    Kernersville, NC 27284

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Appointments

    336-904-0043
    Internal Medicine - Kernersville

    Credentials

    Education

    • MD, Brody School of Medicine at East Carolina University, 1993

    Internship

    • University of Tennessee, 1994

    Residency

    • University of Tennessee, 1996

    Board Certifications

    • American Board of Internal Medicine, Internal Medicine

    Positions

    • Physician - Wake Forest Health Network

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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