William Thomas Smith, MD
William Thomas Smith, MD
Ratings and Reviews
4.9417 Ratings 158 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- October 31, 2023 Very understanding, reasonable
- October 25, 2023 He is a good doctor and he listens to your problems and I would recommend him to my family and friends ??
- October 24, 2023 Dr Smith always explains any medical concerns and answers your questions you may have. Very professional.
- October 22, 2023 I was in for my annual physical. Dr. Smith is a good listener and covered all the important items on the list of preventive health services that I am to be aware of and completing each year.
- October 12, 2023 Dr. Smith and the office staff were stellar, including the receptionist and nurse! They answered all of my questions, were patient and very friendly. I’ve never had such a warm reception in a doctor’s office before. Highly recommend!
- October 11, 2023 Dr Smith is professional friendly and through
- October 4, 2023 Dr. Smith is fine doctor that cares about his work.
- October 3, 2023 Dr. Smith is very friendly and knowledgeable. Felt very relaxed in his care. Would recommend Dr. Smith to people looking for a primary!
- October 1, 2023 William Smith is a very good and caring Doctor who takes the time to keep up with my medical conditions and concerns, I could not ask for a better Doctor.
- September 28, 2023 Dr. Smith listens to you! He is very calm and attentive. I scheduled an appointment with him after my 97 year old Mother who moved to NC had an appointment with him and we both felt well taken care of. She saw him in May and I scheduled my first appointment in September. I will be referring him to anyone that needs a primary physician!
- September 27, 2023 I addressed it at the beginning
- September 27, 2023 Dr. Smith is great. He listens and explains things.
- September 27, 2023 Dr. Smith has excellent listening skills and often repeats information back to me to ensure he understood correctly. He takes his time explaining care and treatment. He is friendly but professional.
- September 24, 2023 Excellent provider
- September 23, 2023 Dr. Smith explained my conditions. He was very thorough & answered all my concerns. Never felt rushed or hurried out. Have recommended him to several people.
- September 23, 2023 Friendly, attentive and thorough. Very happy.
- September 21, 2023 Dr. Smith is a very relaxed and attentive doctor that ensures I am clear and comfortable about any concerns. He provides an atmosphere that is welcoming for his patient and provides opportunities for the best solution(s).
- September 21, 2023 Provided great customer care and excellent physician.
- September 21, 2023 Glad he's my primary care physician. As good as the family doctor who delivered me and treated me all through childhood.
- September 20, 2023 He has been my doctor for 13 years and I have been mostly pleased.
- September 20, 2023 Very well review of my report.
- September 19, 2023 Dr Smith listens pleasantly to my problems and does all that he can to help me.
- September 15, 2023 I was very pleased with Dr. Smith, my exam, and the plan of action, to help understand the cause of my pain!
- September 7, 2023 This was my first time doing virtual visit I felt like Dr Smith listened to me and was able to help me I would recommend this to anyone and hope to do more visits in the future
- September 6, 2023 Friendly, and listened to what I had to say!
- September 6, 2023 Dr Smith is GREAT!!
- August 28, 2023 Very thorough and was well aware of my health issues. This was my first visit to this provider. Very professional and took time to answer my questions.
- August 27, 2023 He was very nice to talk to.
- August 25, 2023 Dr. Smith listens & spends time with his patients. He also has wonderful common sense about practicing medicine.
- August 25, 2023 He is trying very hard to figure out what is causing my pain!
- August 22, 2023 Dr. Smith takes his professional duties seriously. He made me feel comfortable and he would follow through with his recommendations. I deeply appreciate his personal attention.
- August 19, 2023 Dr William T Smith is a great provider. He listened to my concerns and takes the time to get to know each patient to give individualized care to each of us.
- August 18, 2023 Dr Smith is always patient, kind and listens to his patients needs and concerns. He never rushes through the appointment and makes sure the patient understands the plan of care.
- August 17, 2023 Best Doctor listens to all concerns and answers all questions.
- August 15, 2023 Extremely good doctor.
- August 11, 2023 Loved Dr. Smith's personality. Very thorough and professional.
- August 9, 2023 Early lab work allows informed review with patient
- August 8, 2023 Dr William Thomas Smith is a wonderful doctor of internal medicine with so much knowledge and I fully trust him
- August 5, 2023 Very good Dr
- August 4, 2023 Dr. Smith is always very thorough and never makes me feel rushed.
- August 3, 2023 Dr. Smith always listens and addresses my concerns. I never feel rushed or not important. He is a very caring and kind person!! Would definitely recommend to anyone.
- August 3, 2023 I am a very nervous patient. Dr. Smith calmed my fears. He was upbeat, kindhearted and knowledgeable. I would highly recommend him as a primary care physician because of his expertise, ability to listen well, and overall empathetic attitude.
- August 1, 2023 Very Prompt ...Listen to My Concerns ....
- July 30, 2023 Dr. Smith is so caring he explains your condition and he is so nice and friendly.
- July 30, 2023 He treats the patient like a human being rather than an object on an assembly line.
- July 28, 2023 attentive to me and my concerns; easy to talk to and always helpful; i was also pleased with my ability to email Dr. Smith and to make an appointment via my WakeHealth account.
- July 25, 2023 He is a very concerned and caring dr. He really has the patient needs first! As a senior citizen it means so much to have a doctor who stays up with our health issues and makes sure our health issues are always taken care of.
- July 21, 2023 Dr. Smith listened and offered suggestions.
- July 18, 2023 He is the best, he listens and explains everything in a way that you can understand what he’s saying. I would recommend him to anyone.
- July 17, 2023 Dr Smith is an excellent doctor. He remembers you and your previous problems. He makes you feel comfortable and relaxed.
- July 13, 2023 Dr. Smith is a caring doctor. He never rushes through my appointments. He is thoughtful, polite, and professional.
- July 13, 2023 He is knowledgeable, helpful, calming and has a sense of humor.
- July 12, 2023 Dr Smith always listens to my concerns and explains everything really well
- July 12, 2023 I feel my physician cares about me and my health; he is easy to talk to.
- July 3, 2023 Dr. W Smith is very caring, listen to the patient and explains everything to you.
- July 2, 2023 Great doctor shows care and concern for his patients
- July 2, 2023 Caring, helpful, professional
- June 29, 2023 Dr. Smith is a caring and knowledgeable doctor. I have changed doctors in the past because of my insurance coverage but if my insurance changes to where Dr. Smith can no longer be my primary care physician. I will change insurance.
- June 27, 2023 I have been going to Dr. Smith for a long time. I find him to be very friendly and pleasant kind and I am very knowledgeable about my problems.
- June 23, 2023 Always listens carefully and takes time to make sure all questions are answered.
- June 21, 2023 Friendly and professional...
- June 18, 2023 Thank you for your care for me and my husband.
- June 17, 2023 Excellent Dr!
- June 16, 2023 Very professional, seeming very knowledgeable , with the attitude that the patient may not understand some things, but has a pleasant way to make them feel that their healthcare needs and concerns still matter. Great 2nd visit Thanks: Rick
- June 16, 2023 Always the consumate professional and willing to listen, guide and advise. Atrium is fortunate to have him on the team.
- June 12, 2023 Very nice and professional took time to listen and answer questions
- June 8, 2023 always listens to my concerns and looks for best resolution
- June 6, 2023 HE HAS BEEN MY DOCTOR FOR QUITE SOME TIME, AND ALWAYS HAS MY HEALTH & WELL BEING IN MIND.
- June 6, 2023 Dr Smith Clearly listened to my complaint and offered the best treatment for my condition. I trust this Dr. 100% to help me
- June 2, 2023 Dr. Smith is a wonderful physician. I have recommended him and Brookview internal medicine to many of my friends.
- May 31, 2023 Great service!
- May 30, 2023 He takes a minute to care
- May 27, 2023 He was careful to answer any questions about things other than my main problem.
- May 25, 2023 Best Doctor around.
- May 24, 2023 I would recommend Dr WM Smith to others . He is a good Dr and and person.
- May 20, 2023 He is excellent
- May 18, 2023 Made me feel at home listening to me Best doctor I ever had
- April 28, 2023 does a good job listening and giving instructions on what I should to do
- April 28, 2023 Good doc
- April 27, 2023 Dr, William Smith, in my opinion, is a great Dr. and always concerned for me when I ask questions about things. He takes the time to explain my concerns in a manner that I can understand. He is patient and always has a good attitude and is very pleasant. I would recommend him to any one seeking a kind and caring Dr.
- April 26, 2023 Dr . Smith has been the first doctor since moving back to North Carolina, that was attentive and personable. I moved back not quite two years and have gone through at least six(6) physicians. Doctoring has changed dramatically and is very frustrating when trying to get quality service. Moreover, nothing stays the same!
- April 22, 2023 Dr. Smith is very personable, knowledgeable and clearly explains things.
- April 18, 2023 He is very caring and listens to me!
- April 15, 2023 Always listens to my concerns. Explains results of the lab work and always very professional.
- April 14, 2023 Dr. Smith is an excellent physician. He truly cares about his patients and makes dr. visits an informative experience! Our only complaint is that he is only in the Old Winston Road office on Mondays. This makes it difficult to get in and see him in that office. Being in our 70’s makes it difficult to have to drive to his other office. We were very disappointed when they moved him out of this office. It’s so nice to be able to see a doctor that is as good as Dr. Smith. However, with the limited days he’s in the Old Winston Rd.office it is difficult to get into see him when necessary! He is a wonderful doctor!!
- April 14, 2023 Dr. Smith is the best. He is always upbeat and interested in my concerns and addresses them with compassion and understanding of my feelings.
- April 14, 2023 Dr. Williams was my peace, I Thank him for that.
- April 13, 2023 A wonderful doctor.
- April 12, 2023 He is knowledgeable with an excellent bedside manner. I don’t feel rushed during our visits. However, he does keep the conversation moving - which is an excellent skill that my past primary care providers never mastered.
- April 12, 2023 Dr Smith is a very caring doctor who always offers solutions to any problems that may come up.
- April 8, 2023 Great
- April 8, 2023 More time would be needed to give a thorough honest evaluation. This was my first visit.
- April 8, 2023 Very kind, great listener, & thorough!
- April 7, 2023 Excellent physician!!
- April 6, 2023 Very focused on my condition and thoroughly explained and answered all my questions.
- April 6, 2023 good doctor
- April 4, 2023 Dr. Smith listens and gives honest, thoughtful replies.
- April 2, 2023 Always listening to my concerns
- March 31, 2023 Dr. William Smith is an excellent doctor. He listens and has compassion for me.
- March 29, 2023 I always feel better after seeing DR Smith. He seems to really care about my needs.
- March 25, 2023 Dr Smith is friendly and thorough.
- March 25, 2023 a good doctor that listens to your promblem and does waht he can to help
- March 23, 2023 Dr. Smith is as good as it gets. A kind man with total interest in delivering the best possible medical care for his patients. Which i've been for over 10 years.
- March 23, 2023 Mr.smith is now my primary doctor he's very articulate understanding helpful it kind of feel more like a friend then felt more like a friend then a doctor's visit thanks again
- March 22, 2023 Dr. Smith is always attentive & takes my healthcare seriously!
- March 20, 2023 Dr. Smith is wonderful to work with and I wish he were here in Kernersville more days.
- March 17, 2023 Dr Smith is kind and patient with my mom and seems very caring about her health and comfort.
- March 17, 2023 Nice and a good Doctor.
- March 16, 2023 Dr. Smith is on top of his profession and I would not trade him for anything
- March 16, 2023 The visit was quick but thorough.
- March 15, 2023 Dr Smith was the best!
- March 14, 2023 En primera visita al Dr. Smith sentí que es un profesional que te brinda confianza, y esto es esencial en relación Doctor/ Paciente
- March 11, 2023 Dr Smith is the best! He’s a wonderful dr. He’s caring, understand, professional and compassionate!
- March 9, 2023 Dr. Smith was extremely patient and listened to my concerns. He understood my intentions as a new patient and help guide me to the answers I was seeking. He encouraged me where I have challenges and reassured my where my concerns were not well founded. I'm looking forward to a long patient - Dr. relationship with Dr. Smith.
- March 8, 2023 Dr Smith has been my physician for many years, and he's always been more than willing to help me in any way. I appreciate having him in my corner. He's always been willing to listen.
- March 6, 2023 The champagne could have been just a little more chilled in the limo ride to the appointment, but otherwise a perfect experience. Seriously, Dr Smith seemed very competent and friendly and I look forward to getting to know all of the staff.
- March 3, 2023 I am totally satisfied with Dr Smith. It's a shame that his tech support is not up to the job.
- March 2, 2023 I would like to have more of my visits done this way. It was a great experience. I have confidence in Dr. Smith . I believe that he would give me the same great care that I always get in the office.
- February 27, 2023 Dr. William Smith is an excellent listener and always shows great interest in my medical problems.
- February 26, 2023 Dr. Smith is always professional and caring. He explains things very clearly. He answers all of my questions.
- February 16, 2023 Dr Smith always listens to me and addresses my concerns.
- February 13, 2023 Dr. Smith OSS one of the finest physicians I’ve ever been under the care of! He is kind, compassionate, understanding and really listens to me.
- February 11, 2023 He is kind, professional and thorough reviewing my chart before coming into my patient room. He patiently reviews my lab results with me and offers his recommendations. Dr. Smith always reviews my medications with me and allows time to answer my questions. I trust Dr. Smith with my health care needs.
- February 10, 2023 I have always been happy with Dr. Smith. He never makes me feel rushed and always is very thorough. He takes time to listen and address any issues I may have.
- February 8, 2023 Dr Smith listens and is concerned about my problems.
- February 8, 2023 Dr. Smith has gone the extra mile time and again to take care of me and my parents as our family physician.
- February 7, 2023 Dr. Smith and Melissa are the best team.
- February 4, 2023 Always good to speak with him
- January 31, 2023 Labs are done in advance of Dr visit so results can be reviewed with me
- January 28, 2023 Dr Smith is a caring professional who listens carefully and strives for an excellent outcome.
- January 26, 2023 first class
- January 24, 2023 Dr. Smith was listening and caring about my problem. Thank him for me..
- January 24, 2023 Dr. Smith always listens to my concerns and discusses with me what he feels would be best to address my problem.
- January 23, 2023 Very friendly, courteous, and thorough
- January 19, 2023 he paid close attention to my concerns and explained as required
- January 19, 2023 I appreciate Dr. Smith squeezing me in to quickly put together a plan for treating my Covid.
- January 14, 2023 Completely feel trust what he says!
- January 12, 2023 Dr. Smith is a great and knowledgeable doctor. His mannerism is very professional and personable with his patients.
- January 12, 2023 Dr. Smith was very attentive. He listened to what was going on, he asked follow up questions and then he made his assessment.
- January 11, 2023 I have the upmost çonfendence in Dr Smith.
- January 11, 2023 Dr Smith is so relatable, attentive, non condescending, compassionate,understandable, pleasant, friendly, and has a good sense of humor
- January 5, 2023 Doctor Smith is wonderful he always explains things so I can understand what he’s saying. I have recommended him to some of my friends who now go to him. We need more Doctors like him.
- December 31, 2022 Good listener
- December 30, 2022 Dr. Smith is very professional, kind, patient, and helpful.
- December 30, 2022 I am completely satisfied with the care provided by my doctor.
- December 30, 2022 I've never met Dr. Smith but was extremely pleased!
- December 29, 2022 Cares, Listens and explains
- December 26, 2022 Good communicator, easy to discuss health issues with.
- December 21, 2022 Dr. Smith is very helpful with my health concerns & took time to listen to me. Didn't feel rushed or hurried. Love having a concerned facility & Doctor.
- December 19, 2022 Dr. Smith was very professional and friendly. Explained the result of my labwork in understandable terms.
- December 18, 2022 Very good doctor, I have a lot of faith in him.
- December 17, 2022 Good listener and easy to talk to.
- December 15, 2022 Friendly and professional.
- December 13, 2022 Takes his time and pays attention to details and listens to what??s going on Prescribe right meds and feeling better all ready
- December 10, 2022 He is a great listener and spends time with me.
- November 25, 2022 Dr. Smith always listens and is responsive to our needs. He has been instrumental in caring for his patient through from very challenging times. I am confident in Dr. Smith and depend on him for urgent and long term needs.
- November 23, 2022 Dr. Smith, always listens and addresses my concerns in a way that makes me feel very comfortable about his method of treatment.
- November 23, 2022 Thank you again for all you do!!
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MD, Brody School of Medicine at East Carolina University, 1993
Internship
- University of Tennessee, 1994
Residency
- University of Tennessee, 1996
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC