Ratings and Reviews
4.9246 Ratings 36 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Cared about me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Included me in decisions about my care | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- June 28, 2022 Very friendly and listened to me. Very caring doctor. Easy to understand and explained my condition in layman’s terms
- June 25, 2022 Very patient explained well procedures & results
- June 25, 2022 Explained test results so I could understand them noting areas needed for follow up
- May 28, 2022 Personable and knowledgeable!
- May 26, 2022 She is an expert with great compassion.
- May 24, 2022 Very friendly and professional and will definitely recommend her to others.
- May 23, 2022 Dr. Traunero, Kimberly, Robin and all the staff there are wonderful! I have been going there for years and they always treat me like family. They display and warmth and kindness that we all need and it comes so natural to them. THANK YOU ALL!
- May 21, 2022 Excellent physician. Takes the time to ask and listen and explain the processes, procedures and conditions, when necessary.
- May 21, 2022 Lisa was prompt and did her job with skill and caring. I would recommend her to anyone.
- May 18, 2022 Dr. Traunero is very professional and cordial.
- May 10, 2022 Clearly answered my questions and listened to my concerns
- May 5, 2022 Punctual, thorough and efficient. Knowledge answered all questions. Very friendly and kind.
- May 5, 2022 Best eye doctor ever.
- May 3, 2022 Liked Dr very much and wool return.
- May 2, 2022 I've seen multiple eye doctors over my 76 years. Dr. Traunero is the best in my opinion. She is clear in communicating issues and options. She is on the lookout for possible problems with my eyes down the road, without needlessly alarming me. I can't think of any way in which she could be a better care provider.
- April 28, 2022 As I commented above Dr Traunero is great. Knowledgeable and courteous. Patient-oriented care. I am glad I changed eye doctors to see her.
- April 26, 2022 I have seen Dr. Traunero her a few times and I have been very amazed how she takes the time and effort to make sure that we are on the same page when it comes to my eye sight. I am very appreciative of her.
- April 22, 2022 Dr. Traunero is a great doctor! She is very personable and friendly. She is great for kids and adults. She explains things in easy to understand terms and listens to what you have to say.
- April 21, 2022 Trustworthy, caring
- April 21, 2022 I love going to this particular office because everybody is wonderful
- April 13, 2022 She took the time to clear explain my care. She didn't appear to be rushed. Very personable. Thank you.
- April 10, 2022 Patient, just a joy to have as a provider. Caring.
- April 9, 2022 Very thorough and detailed with the exam, and then clearly explained the findings. Very personable.
- April 7, 2022 I have total confidence in Dr Traunero. My eyes are very happy with her care and professionalism. Also, her assistant was also great and very helpful.
- April 6, 2022 Always so caring and is such a great listener. She makes sure I understand everything she is telling me when we are discussing any issues that I have. I recommend her to all my friends and family when they are seeking a new Eye Doctor!
- March 31, 2022 Very competent
- March 8, 2022 Dr Traunero was very thorough and informative. She asked for my input and paid attention to my concerns.
- March 6, 2022 Dr.Lisa Traunero is very professional
- February 27, 2022 Dr. Traunero listens and provides individualized care based on my needs and requests with compassion.
- February 24, 2022 She is thorough and speaks in a plain language for patients to understand. Always friendly and caring.
- February 24, 2022 Very nice and helpful.
- February 19, 2022 Lisa Traunero is an excellent eye doctor She explains eye problems very well.
- February 16, 2022 When my Eye Dr. Retired I had to find a new one, I decided to go schedule with Dr. Traunero out of convenience and availability at the time. I am glad I did as she is amazing! I have since recommended her to all my eyeglass wearing friends.
- February 13, 2022 Very thorough and helpful
- February 12, 2022 Thanks you were very clear & answered my questions
- February 9, 2022 So very knowledgeable and took the time to explain everything.
Locations
Credentials
Education
- OD, Southern College of Optometry, 2007
Residency
- Other, W.G. (Bill) Hefner VA Medical Center, 2009
Positions
- Optometrist
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC