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Louis Valente II, PA-C

  • General Internal Medicine Primary Care
Louis Valente II, PA-C

Louis Valente II, PA-C

  • General Internal Medicine Primary Care
4.9 (279 Ratings)


Adult Provider



Accepting New Patients

Appointments

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    Ratings and Reviews

    4.9

    279 Ratings 47 Comments

    CP concern for questions/worries 4.9
    CP efforts to include in decisions 4.9
    CP explanations of prob/condition 4.9
    CP spoke using clear language 5.0
    Friendliness/courtesy of CP 5.0
    Likelihood of recommending CP 4.9
    Patients' confidence in CP 4.9
    Time CP spent with patient 4.9
    Wait time at clinic 4.3

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • June 18, 2021He takes time with his patients and very kind and considerate.
    • May 27, 2021*Lou, and the CMAs, are simply the best. Thoughtful, considerate & genuinely concerned - Listen without distraction, provides options that can be worked on "together."
    • May 27, 2021Dr Valente is very caring, knowledgeable and always takes time to answer any questions I have.
    • May 26, 2021He really acts like he really cares
    • May 23, 2021Lou is a fantastic health care provider
    • May 21, 2021Lou is the best. Keep up the great work. I'm sure you and everyone in your office has had a rough year, but just know you guys are doing awesome.
    • May 13, 2021Always a good experience.
    • April 21, 2021Excellent experience with this doctor. He seemed genuinely concerned and anxious to resolve my issue. I felt very confident in his willingness and ability to help me.
    • April 7, 2021Other doctors should pattern themselves after Lou. Doctors are plentiful but not all show the concern and care Lou does.
    • April 3, 2021Lou has always been excellent for me. That is also before Novant or Wake Forest. Until Lou, I never got check ups or paid any attention to my health. He is the reason that i am taking care of my health.
    • March 30, 2021GOOD EXPERIENCE!
    • March 29, 2021*Lou is the best provider I've ever had. I've been with him since 2006 & will never change.
    • March 21, 2021Understanding of my health concerns.
    • March 18, 2021Although Lou is not my primary care physician, I'm always pleased to see him when Dr. Klein is not available. Lou is personable, caring and makes you feel at ease. Great bedside manner and easy to talk with, never rushing the conversation. Top notch provider!
    • March 15, 2021*Valente is excellent!
    • March 10, 2021Lou has always been wonderful to me since day one! I trust him with my life! He's so kind and caring.
    • March 1, 2021I have seen Lou for at least 20 years. I have ALWAYS revived excellent care from him. Lou is kind, easy to talk to and always listens. I trust him and know he always has by best interest in mind when it comes to my health. Lou is the BEST!!!
    • February 26, 2021great staff!
    • February 14, 2021Dr. Lou was fantastic - listened carefully and had a discussion with me about my care options and respected my opinions and the methods with which I wanted to address my care.
    • February 9, 2021He truly is very good with his patients
    • February 1, 2021He provided options to address my blurred vision and after using one of the suggestions I can see much better.
    • January 29, 2021Listen well.
    • January 29, 2021*Mr. Valente ALWAYS listens and checks in when explaining topics. I am thankful *Mr. Valente spends the time he does on my care.
    • January 25, 2021excellent care all around & thx for spending extra time with my elderly parents to medication effects
    • January 13, 2021I came in for a Wellness Check, but I had RUQ pain. Lou Valente checked the problem ordered lab work and a urine and found I had a kidney infection, prescribed medicine, and now I'm on the mend.
    • December 30, 2020I feel this is a wonderful doctor!!!
    • December 28, 2020Lou is very patient, never give off a feeling that you are taking up his time, always allowing me to ask as many questions.
    • December 25, 2020awesome
    • December 25, 2020Lou treats us like his family and we have the utmost confidence in him.
    • December 22, 2020i would and do recommend Lou to friends and family regularly
    • December 16, 2020good
    • December 10, 2020At age 61, I have had quite a few doctors/providers. Lou tops the list. He's the best one I've ever had.
    • December 8, 2020Outstanding provider and staff
    • December 8, 2020Lou is always great! We really enjoy seeing him.
    • November 11, 2020Dr Valente is always personable, caring and always listens to me. Takes time to understand any concerns that I have.
    • October 26, 2020Very good.
    • October 20, 2020Good experience.
    • October 16, 2020I am always treated great. He is great
    • October 15, 2020Cannot rate *Lou highly enough!!
    • September 24, 2020Always an excellent visit with Lou.
    • September 22, 2020best care provider I have ever seen
    • September 9, 2020Louis was attentive to my needs, knowledgeable and a professional.
    • August 29, 2020Very knowledgeable provider!!
    • August 25, 2020always good!
    • August 19, 2020Lou. is a just great..
    • August 19, 2020He is very nice and caring provider. He will spend extra time to give answers to my questions.
    • August 15, 2020Lou Valente is awesome always. He is my primary care provider and has been for a long time. He is kind, concerned and always correct with treatment for me.

    Locations

    Internal Medicine - Brookview Hills

    Formerly known as Brookview Hills Internal Medicine

    Address

    3333 Brookview Hills Blvd.

    Suite 207

    Winston-Salem, NC 27103

    Get Directions

    Hours of Operation

    Mon - Fri: 8 am - 5 pm

    Appointments

    336-765-5250
    336-659-0953 (FAX)
    Internal Medicine - Brookview Hills

    Convenience Care - Lexington

    Address

    13 Medical Park Drive

    Lexington, NC 27292

    Get Directions

    Hours of Operation

    Mon - Thurs: 11 am - 8 pm
    Sat: 9 am - 1 pm
    *Closed Christmas Day, Thanksgiving Day, and Easter Sunday

    Contact Us

    336-243-8615
    Convenience Care - Lexington

    Credentials

    Education

    • MMS, Emory University, 1998

    Positions

    • Physician Assistant - Wake Forest Health Network

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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