Ursula Poehling Whalen, MD
Ursula Poehling Whalen, MD
Ratings and Reviews
5.066 Ratings 22 Comments |
|
|---|---|
| Listened to me | 5.0 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 5.0 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 17, 2023 Dr Whalen is a fantastic Dr who actually seems to care about her patients and spends time with them.
- October 12, 2023 An excellent doctor--listened well, thorough in her exam, gave thorough and understandable explanations for what is going on.
- October 6, 2023 Excellent, knowable.
- August 24, 2023 Very professional and thorough.
- August 17, 2023 I am so thankful for the thorough, thoughtful, and compassionate care Dr. Whalen provides. My annual check up was like talking to a friend who cared about my medical status and wisely provided advice and guidance while respecting my opinions and thoughts.
- July 20, 2023 Professional Personable Knowledgeable Attentive and actually focuses on her patients Never has a dismissive demeanor Caring for patients quality of health
- July 19, 2023 Dr. Whalen is a compassionate health care provider who I felt truly took her time and listened to me. She asked good questions and provided clear answers to my own questions.
- July 6, 2023 Dr. Whalen is a pleasant, caring provider. She listened to my concerns, diagnosed my problem and made suggestions to help me.
- June 17, 2023 Dr Whalen is the best
- May 29, 2023 Very caring and answered all my concerns,
- April 27, 2023 She is just the BEST!!
- March 31, 2023 She is a great person as well as MD. She took the time to cover all of my concerns. At 80 there are quite a few.
- March 24, 2023 Dr Whalen was very kind. I
- March 17, 2023 Dr. Whalen is empathetic, knowledgable, competant and encoraging
- March 17, 2023 Dr. Whelan is absolutely the best because she listens and then thinks and then decides what to do.
- March 13, 2023 she is very kind and knowledgeable doctor.
- February 28, 2023 She listens and answers all question with knowledge and sensitive attitude
- February 25, 2023 Dr. Whalen was respectful, courteous, pleasant and kind. She acknowledged my frustration AND even had familiarized herself with my chart and what had been going on with me.
- February 2, 2023 She really listened to what I had to say and I did not feel rushed. She showed genuine concern for my issues. Also I didn't have to sit around waiting in the examining room forever like some places.
- January 5, 2023 Listens to symptoms. Asked questions. Researched best medication needed based on my personal body temperament, did not simply prescribe most popular or newest. Patient and Caring. Best!
- December 8, 2022 Dr Whalen listened well to my description of symptoms and concerns and straightforwardly communicated her assessment. She was very effective in arranging tests I needed, resulting in a very positive outcome.
- December 7, 2022 Dr. Whalen is very interested in my health and suggests ways that might help me to improve
Locations
University Internal Medicine - Country Club
at Medical Plaza – Country Club
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- BA, Boston College, 1993
- MD, Wake Forest University, 2000
Residency
- Internal Medicine, Vanderbilt University Medical Center, 2004
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician
- Assistant Professor, General Internal Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Research
- Incorporating performance improvement methods into a needs assessment: experience with a nutrition and exercise curriculum. Fluker SA, Whalen U, Schneider J, Cantey P, Bussey-Jones J, Brady D, Doyle JP. J Gen Intern Med. 2010 Sep; 25 Suppl 4:S627-33.
- Smoking rates among pregnant women in Tennessee, 1990-2001. Whalen U, Griffin MR, Shintani A, Mitchel E, Cruz-Gervis R, Forbes BL, Hartert TV. Prev Med. 2006 Sep; 43(3):196-9.