Ursula Poehling Whalen, MD
Ursula Poehling Whalen, MD
Ratings and Reviews
4.973 Ratings 27 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.9 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- May 29, 2023 Very caring and answered all my concerns,
- April 27, 2023 She is just the BEST!!
- March 31, 2023 She is a great person as well as MD. She took the time to cover all of my concerns. At 80 there are quite a few.
- March 24, 2023 Dr Whalen was very kind. I
- March 17, 2023 Dr. Whalen is empathetic, knowledgable, competant and encoraging
- March 17, 2023 Dr. Whelan is absolutely the best because she listens and then thinks and then decides what to do.
- March 13, 2023 she is very kind and knowledgeable doctor.
- February 28, 2023 She listens and answers all question with knowledge and sensitive attitude
- February 25, 2023 Dr. Whalen was respectful, courteous, pleasant and kind. She acknowledged my frustration AND even had familiarized herself with my chart and what had been going on with me.
- February 2, 2023 She really listened to what I had to say and I did not feel rushed. She showed genuine concern for my issues. Also I didn't have to sit around waiting in the examining room forever like some places.
- January 5, 2023 Listens to symptoms. Asked questions. Researched best medication needed based on my personal body temperament, did not simply prescribe most popular or newest. Patient and Caring. Best!
- December 8, 2022 Dr Whalen listened well to my description of symptoms and concerns and straightforwardly communicated her assessment. She was very effective in arranging tests I needed, resulting in a very positive outcome.
- December 7, 2022 Dr. Whalen is very interested in my health and suggests ways that might help me to improve
- December 1, 2022 Dr. Whalen I cannot state all the excellent attributes about Dr. Ursula Whalen, she always goes the extra mile for her patients, she creates a relationship of trust and respect in always listening, exploring all options while inputting her excellent expertise into my overall care. She exemplifies a doctor of purpose, she genuinely serves in the higest regards to her calling of serving others. I am very fortunate she is my Doctor.
- November 17, 2022 Patience, the epitome of, is Dr Ursula Whalen. Dr Whalen truly cares about her patients knowing and understanding current situations and possibilities. Suggests a plan and allows patients time to digest and process. Never a clock watcher. Always in tune to her patients.
- November 3, 2022 My second visit with Dr Whalen???very focused, thorough, caring & friendly.
- October 28, 2022 Very professional and thorough.
- October 27, 2022 Caring and knowledgeable physician.
- October 13, 2022 Very caring and helpful
- October 7, 2022 super
- September 12, 2022 Dr. Whalen has always taken time to hear what I need to say. She is very concerned about my physical, emotional and medical needs and has good suggestions
- September 6, 2022 ****Prefer you not use my name in any post. This was an annual physical. She seemed very thorough, conducted the appropriate tests (not too many), and immediately responsive to the blood work results. Extremely satisfied.
- September 2, 2022 Very caring seems very knowledgeable about issues. She is always professional. She gives you special time and makes you feel special
- August 7, 2022 Listened to and responded to my concerns.
- July 25, 2022 She probably saved my life with her quick and unequivocal diagnosis and insistence I go immediately to the ER. I frankly think she understood my situation better than the admitting team in the ER
- July 21, 2022 Attentive Physician.
- June 28, 2022 Warm, professional demeanor
Locations
University Internal Medicine - Country Club
at Medical Plaza – Country Club
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- BA, Boston College, 1993
- MD, Wake Forest University, 2000
Residency
- Internal Medicine, Vanderbilt University Medical Center, 2004
Board Certifications
- American Board of Internal Medicine, Internal Medicine
Positions
- Physician
- Assistant Professor, General Internal Medicine
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Research
- Incorporating performance improvement methods into a needs assessment: experience with a nutrition and exercise curriculum. Fluker SA, Whalen U, Schneider J, Cantey P, Bussey-Jones J, Brady D, Doyle JP. J Gen Intern Med. 2010 Sep; 25 Suppl 4:S627-33.
- Smoking rates among pregnant women in Tennessee, 1990-2001. Whalen U, Griffin MR, Shintani A, Mitchel E, Cruz-Gervis R, Forbes BL, Hartert TV. Prev Med. 2006 Sep; 43(3):196-9.