Family and Visitor Guidelines

Updated September 14, 2021

This affects all Atrium Health Wake Forest Baptist locations. Effective September 13, 2021, Family and Visitor Guidelines have been updated below.

No visitors are permitted for COVID-19 positive patients and those suspected of having COVID-19. All visitors must be at least 18 years old, pass a health screening, and wear a mask at all times. Exceptions may include pediatric patients and end of life care, to be determined by the care team.

Inpatient Visitation Guidelines

Adult Inpatients

  • One healthy adult family member/support person age 18 or older may accompany/visit the patient during visitation hours (6 am – 8 pm).
  • Family member/support person may switch during the same day. To ensure social distancing, visitors should switch away from patient care areas.
  • One healthy adult family member/support person age 18 or older may stay overnight with the patient. Overnight support person must stay at the patient’s bedside.
     

Pediatric Inpatients (Brenner Children's)

  • Two healthy parents or legal guardians age 18 or older may accompany the patient at all times and may stay overnight with the patient.

Outpatient/Ambulatory Clinic Visitation Guidelines

Adult Outpatients

  • One healthy adult family member/support person age 18 or older may accompany the patient.
  • Patients are asked to only bring children to appointments if childcare is not available. 

Pediatric Outpatients

  • Two healthy parents or legal guardians age 18 or older may accompany the patient.
  • Parents or legal guardians are asked to only bring other children to appointments if childcare is not available. 

Maternity Visitation Guidelines

  • One healthy adult family member/support person age 18 and older is allowed for the patient’s entire stay. A labor coach or doula may be present during labor and delivery but must leave within 2 hours after delivery.
  • Family member/support person may switch during the same day. To ensure social distancing, visitors should switch away from patient care areas.
  • For C-section deliveries, only one support person may accompany the patient during the C-section, and a labor coach will not be permitted.
  • One healthy family member/support person will be permitted on the antepartum unit.
  • One healthy family member/support person will be permitted on the postpartum unit.
  • Patients are encouraged to carefully select their family member/support person and labor coach/doula (when applicable) to reduce exposure to their newborn.  If selecting someone outside of their household, it is recommended that this person self-quarantine for 14 days prior to delivery date.
  • This applies to obstetric departments at Atrium Health Wake Forest Baptist Medical Center, Atrium Health Wake Forest Baptist Wilkes Medical Center, and Atrium Health Wake Forest Baptist High Point Medical Center.

Emergency Department Visitation Guidelines

Adult Emergency Department

  • One healthy adult family member/support person age 18 or older may accompany the patient any time of the day, as long as the lobby remains at safe seating capacity.
  • Family member/support person may switch during the visit. To ensure social distancing, visitors should switch away from patient care areas.
  • If the lobby exceeds safe seating capacity, only essential visitors (those assisting with cognitive, mobility, or communication needs) may remain in the lobby, and all other visitors must remain outside the Adult Emergency Department until the patient is placed in a treatment space.
  • Once patients are admitted from the ED, guidelines for hospitalized patients are in effect.

Pediatric Emergency Department

  • Two healthy parents or legal guardians age 18 or older may accompany the patient any time of the day.
  • Family member/support persons may switch during the visit. To ensure social distancing, visitors should switch away from patient care areas.
  • Parents or legal guardians are asked to only bring other children if childcare is not available. 

Surgical Services Visitation Guidelines

Adult Surgical Services

  • One healthy adult family member/support person age 18 or older may accompany the patient.
  • The healthy adult family member/support person must be at least 18 years old in order to be the responsible party for the patient at discharge.

Pediatric Surgical Services

  • Two healthy parents or legal guardians age 18 or older may accompany the patient.
  • The healthy adult family members/support persons must be at least 18 years old in order to be the responsible parties for the patient at discharge.

Additional Visitation Guidelines

All visitors must properly wear a mask covering the nose, mouth and chin, and comply with social distancing guidelines AT ALL TIMES while visiting any Atrium Health Wake Forest Baptist facility.

Visitors who do not comply with these requirements will be asked to leave.

Visitor access is limited to certain entrances at each medical center within the Atrium Health Wake Forest Baptist system.

All visitors will be required to pass a health screening each time they enter our facilities at one of our designated entry points.

  • These screenings require everyone to sanitize their hands, put on a mask and answer questions about symptoms of illness and exposure risks prior to entering the facility.
  • No visitors with an acute condition such as fever, cough, cold, stomach virus or flu-like symptoms may enter our facilities.
  • No visitors who have come into contact with someone who is under investigation for COVID-19, or who have been diagnosed with COVID-19 in the last three weeks may enter our facilities.

Clergy are not considered visitors and should be screened and allowed entrance if they pass screening.

To protect the health and safety of our patients, families and teammates, in-person visitation should be limited to the greatest extent possible, and we ask that visitors only come to the medical center or clinics when necessary.

We always encourage patients and visitors to use electronic methods of communication with their loved ones, such as phone, text, FaceTime or Skype, as much as possible.