COVID 19 - Patient and Visitor Updates

Additional Visitor Restrictions Implemented for Outpatient Clinics

Monday, March 30, 2020 | 2:16 pm

 To help protect patients, family members and health care workers from the spread of COVID-19, effective Tuesday, March 31, no visitors will be allowed in any Wake Forest Baptist Health ambulatory clinic or outpatient ancillary service area with the following exceptions:

  • Patients who are minors may be accompanied by 1 healthy family member/guardian. 
  • Patients who need help with communication, decision-making or mobility may be accompanied by one 1 healthy support person.
  • Patients undergoing sedation or invasive procedures may be accompanied by 1 healthy support person.

As previously announced, no visitors are allowed at any of Wake Forest Baptist Health’s inpatient facilities except in certain situations. In critical care areas, no visitors are allowed unless end of life is expected within 48 hours. 

Families with special situations in either the outpatient or inpatient setting should contact their care team and attending physician. Learn more

Emergency Department Assessment Tents

Saturday, March 28, 2020 | 2:34 pm

Wake Forest Baptist Medical Center, along with other hospitals in our health system, is setting up assessment tents outside many of our emergency departments. We are taking this step to adjust our patient care in response to the COVID-19 pandemic.

These tents would not be used as COVID-19 testing sites, but rather as assessment sites to allow people to be evaluated without having to enter the emergency department.

Once these tents are in service, patients will be screened for symptoms of viral respiratory illness, and if necessary, receive a secondary evaluation to determine treatment options.

We are committed to doing all we can to ensure we meet the health care needs of those throughout our region.

Additional Respiratory Symptom Clinics Opened 

Friday, March 27, 2020 | 12:45 pm

To continue to serve people who may be experiencing symptoms of respiratory illness, Wake Forest Baptist Health has opened up ten respiratory symptom clinics across the region. Learn more

Limited Testing for COVID-19

Wednesday, March 25, 2020 | 4:58 pm

At this time, Wake Forest Baptist Health is following state and national guidelines and is limiting COVID-19 testing in the outpatient setting to only patients ill enough to require admission to the hospital.

Two Wake Forest Baptist Primary Care Facilities Converted to Temporary Respiratory Symptom Clinics

Monday, March 23, 2020 | 4:18 pm

To help our community prepare for a possible increase in patients with symptoms of respiratory illness, two of Wake Forest Baptist Health’s primary care clinics have been converted into temporary respiratory symptom clinics and opened earlier today.

The two locations are:

  • Family Medicine and Internal Medicine – Peace Haven (1930 N. Peace Haven Rd., Winston-Salem)
  • Pulmonology – Westchester (1814 Westchester Dr., Suite 202, High Point)

People with symptoms of respiratory illness should first call their primary care provider for telephone screening to determine whether they need to be seen in person at one of the respiratory symptom clinics. Learn more

In-Person Pickup of Medical Records Temporarily Suspended

Sunday, March 22, 2020 | 2:59 pm

To protect the health of our patients and staff as the risk of COVID-19 increases in our region, in-person pick up of medical records is temporarily suspended. Patients have several options to access their records. Learn more

Non-Essential Surgeries, Procedures, and Ambulatory Appointments to be Rescheduled

Tuesday, March 17, 2020 | 4:30 pm

Effective Wednesday, March 18, Wake Forest Baptist Health is rescheduling non-essential

surgeries, procedures and ambulatory appointments. Any emergency and essential services will continue uninterrupted.

Rescheduling these appointments will minimize the risk to our patients, visitors, and health care providers. It also allows each health care system to conserve critical resources and focus care on those that need it most.

Patients who fall into this category will receive communication from their health care provider with further instructions. If patients have specific questions, they should reach out to their health care provider to understand how this decision will impact their appointment or procedure.

Volunteer Restrictions

Volunteer opportunities at all Wake Forest Baptist Health locations are temporarily suspended. We appreciate our volunteers and everything they do for our patients, guests and staff and look forward to welcoming them back when restrictions are lifted.

Vendor Policy Updates

We are asking vendors if their physical presence is not critical for the needs of our patients and staff, please do not come to any of our facilities. If necessary and possible, please communicate by phone or email. Learn more.