Mask Update: The recent CDC guidance on mask wearing for fully vaccinated people does not apply to healthcare settings. We continue to require our patients, staff and visitors to wear masks while inside any of our facilities.
COVID-19 Resources: Upcoming Vaccine Clinics | Vaccine Updates | COVID-19 Information | Visitor Guidelines
Billing and Insurance
At Wake Forest Baptist, we are committed to providing safe, high quality, affordable health care. This includes prompt, transparent and respectful billing services. Our customer service representatives are available to help you understand your medical bills, discuss payment options, and provide accurate estimates for out-of-pocket expenses.
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Pay My Bill
We offer the option to pay your bill online, by phone, by mail or in person.
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Health Insurance Plans
We accept a wide variety of health insurance plans for hospital, physician and clinic services.
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Public Notices
Wake Forest Baptist Health wants to make Medicaid beneficiaries aware of important information regarding their rights as a result of a 2017 federal lawsuit filed on behalf of Medicaid beneficiaries in North Carolina.
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Billing Policies
Find information regarding our billing and collection policies and procedures.
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Financial Assistance
We provide financial assistance for those who have limited financial resources and do not qualify for outside assistance.
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Your Health Care Costs
We offer information and resources to make it as easy as possible for you to understand your health care costs.
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Frequently Asked Questions
Find answers to commonly asked questions about billing at Wake Forest Baptist Health.
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Important Changes for North Carolina Managed Medicaid Patients
North Carolina is changing how it provides health insurance for most Medicaid participants. If you are eligible for Medicaid, the state will ask you to select a new health plan.