Important Changes for North Carolina Managed Medicaid Patients

What You Need to Know

Open enrollment has closed for NC Managed Medicaid. If you did not enroll, NC Medicaid auto-enrolled you into a health plan so there is no lapse in your coverage. 

You can expect to receive a confirmation notice and a health plan welcome packet from NC Medicaid. New plans will take effect on July 1. Read more information.

As a reminder: Wake Forest Baptist Health is in-network for all plans in our region. 

  • AmeriHealth Caritas
  • Blue Cross Blue Shield Healthy Blue
  • United Healthcare
  • WellCare 
  • Carolina Complete Care (not in our region; in-network for referrals only)

“In-network” means that Wake Forest Baptist Health will accept the plan, and all Wake Forest Baptist Health hospitals and providers will be participating in each of the plans. View information on Atrium Health in-network providers and hospitals.

You will continue to have access to your Wake Forest Baptist Health providers until the new plans are implemented on July 1. After July 1, you can change your health plan or primary care provider for any reason through September 30, 2021. To make a change, contact the NC Medicaid Enrollment Broker. If you want to stay in the plan you are enrolled in, you do not need to do anything.

Important: If you have a medical emergency, you should go to the closest hospital emergency room. Wake Forest Baptist Health hospitals provide services to all patients seeking treatment for an emergency medical condition. It doesn’t matter what health insurance plan you have or if you can pay for emergency services. 

Frequently Asked Questions