Our Care Options
In-Person Care
To help control the spread of coronavirus and to help keep our patients and staff safe, please call your primary care provider for visit options.
If you do not have a primary care provider:
- Call 336-716-WAKE for help to find a provider, or
- Call 336-70-COVID to receive nurse advice about COVID-19.
e-Visits
Convenient and secure email-style visits that can be used to replace in-person appointments for certain non-urgent medical conditions.
e-Visit patients won’t need to wait for an appointment or leave the comfort of their homes.
You need to have a Wake Forest Baptist Health provider before you can request an e-Visit through myWakeHealth.
Telephone and Video Visits
Telephone and video visits are just like regular clinic visits, but instead of physically coming to the clinic to meet with a provider, you meet with them using a mobile device or computer.
Contact your Wake Forest Baptist Health provider to schedule a telephone or video visit.
During this time, patients are able to have video visits with their providers using one of several platforms, including myWakeHealth.
Emergency Care Video Visits
If you are in need of immediate care that is not life threatening, our emergency medicine specialists are available to have a video visit with you on your mobile device or computer.
They will assess your healthcare needs while on video and help navigate the best next steps for care.
Call the number below to schedule a virtual visit.
Hours: Mon – Sun: 8 am – 10 pmWe're Ready When You Are
We Promise to Keep You Safe, Healthy and COVID-Protected
Following advice from our infectious disease experts, we will be:
- Practicing social distancing in all of our clinic locations
- Minimizing wait times in common areas, like waiting rooms
- Asking our patients to join all providers and clinic staff in wearing masks
- Limiting visitors, with few exceptions
- Cleaning our facilities with strict sanitation protocols
- Conducting screenings for COVID-19 symptoms upon arrival
- Offering expanded access to virtual visits via video or telephone
- Staffing Respiratory Assessment Clinics for patients with COVID-19 or flu-like symptoms
Telehealth at Wake Forest Baptist Health
Telephone visits, video visits and e-Visits are available in many specialties. Please ask your provider if you can take advantage of one of these options.
Urgent Care and Emergency Care
The difference between urgent care and emergency care is the severity of the conditions they treat, opening hours, typical wait times and cost. Urgent care doesn’t accept emergency situations.
If you are experiencing life-threatening symptoms, please call 911 or go to your nearest emergency department.
Find an Urgent Care Center Near Me Find an Emergency Department Near Me
COVID-19 Risk Assessment: Answer these quick questions to get recommendations on next steps in your care. Start Your Risk Assessment