Ratings and Reviews

4.9 392 Ratings 56 Comments
CP concern for questions/worries	4.9
CP efforts to include in decisions	4.9
CP explanations of prob/condition	4.9
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	5.0
Patients' confidence in CP	5.0
Time CP spent with patient	4.9
Wait time at clinic	4.7

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

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Patient Comments

April 30, 2020Dr Alexander is a WFBH gem. No better provider at Baptist!
April 21, 2020I always feel safe and well taken care of when i see Dr. Alexander.
April 12, 2020Dr. Alexander always makes me feel she takes time with me, discusses things thoroughly and includes my opinion in the direction of my care.
April 12, 2020Best primary care ever had.
April 6, 2020Dr. Alexander has a balanced and kind response to all problems, very much appreciate her positive attitude.
March 19, 2020Dr Alexander was wonderful. However, I felt uncomfortable having a "scribe" present during my exam. I should have been asked if it was ok.
March 18, 2020This provider spent time to explain my medical issues and options to treat the issues. I was asked which treatment option I prefer. This provider seems to be very intelligent and makes well informed medical decisions.
March 15, 2020I am so blessed by having Dr. Alexander as my primary doctor!!
March 11, 2020Dr. Alexander is an amazing physician. She is so knowledgeable and easy to talk to.
March 11, 2020Dr. Alexander is excellent with explanations of my treatment plan and answering questions.
March 7, 2020I don't think there could be a better PCP than Dr. Alexander. I always leave feeling that my questions and concerns have been addressed.
March 3, 2020I am extremely satisfied with Dr. Alexander's care. She is always prepared, spends time listening, does an exceptional job communicating. I am very confident that I am receiving excellent care and follow up. Her staff is always friendly and professional in every way as is Dr. Alexander. I am very grateful to have her as my primary care physician.
March 2, 2020I have never been disappointed with my care.
January 30, 2020Friendly, courteous and attentive.
January 29, 2020Dr. Alexander is an excellent doctor! She explains things so well and never rushes me. I really value her option and am very fortunate to have her as my doctor. She is the Best!
January 21, 2020She is remarkable, glad she is leading my heath team.
January 21, 2020I feel we have established a rapport where I am comfortable & feel that Dr. Alexander knows me, understands me & listens without judgment. Excellent doctor with very kind staff.
December 18, 2019Dr. Alexander is an attentive, compassionate, and gifted physician. I am very lucky to have her expert care.
December 11, 2019Dr. Alexander is a caring and wonderful Doctor.
November 25, 2019I love Dr. Alexander. She always spends time with you discussing any health issues you have. She's very kind and considerate. I wouldn't want to see anyone else. I only wish she was taking new patients. I have friends who would love to see her.
November 23, 2019Megan Alexander is a wonderful, caring doctor. I have been with her for years and she is the best family physician I have ever seen.
November 21, 2019I have always been impressed with the care and respect Dr. Alexander exhibits. I would highly recommend her to anyone for any reason. I am not surprised she has no openings for new patients. Dr. Alexander has been my primary care physician for more than 10 years.
November 20, 2019I recently lost my husband. She has been so supportive. Has taken all the time I needed to talk.
November 19, 2019great provider, superior medical care.
November 17, 2019The best move I ever made was switching to Dr. Alexander when she opened her practice. She is an excellent clinician with a beyond excellent "beside manner." She includes me in decisions and explains things beautifully. She somehow understand me. I recommend her frequently.
November 13, 2019I have never had a bad experience with Dr. Alexander and the staff.
November 6, 2019Dr. Alexander is great!
November 4, 2019Dr Alexander is a wonderful physician. She always makes time for all my questions and is very well-informed and up to date. She does a great job of including me in any decisions and plans.
November 1, 2019They are very kind and helpful, it's always a pleasure, not like when I was a child.
October 29, 2019Dr Alexander is an amazing doctor. I have the utmost confidence in her decisions and advice with my extensive medical issues. She explains thing extremely well and is the best doctor I could ask for!
October 14, 2019We adore *Dr. Alexander & all her staff.
October 14, 2019Dr. Alexander is very easy to talk to and very knowledgeable about my health issues. I never feel rushed when I am talking to her. She always listens and takes her time to discuss any issues that I am having. If I have questions after leaving her office, I send her an email and always get a prompt response.
October 13, 2019Dr. Alexander always speaks very slowly & clearly. I appreciate this as she is so easy to understand & work with. A+
October 13, 2019provider is very supportive empathetic and compassionate. She is very up to date on current literature and other community resources.
October 2, 2019Dr Alexander is an excellent physician and wonderful caretaker.
September 29, 2019I have recommended Dr. Alexander to family and friends through the years!
September 16, 2019Dr. Alexander is wonderful at making you feel like you are her only patient of the day. She never appears flustered (even if she is behind) or rushes through her visits.
September 11, 2019I appreciate the providers willingness to make decisions with me instead of for me. Shows exceptional empathy.
September 10, 2019Dr. Alexander is phenomenal at her profession. She shows great care, concern, and knowledge in her career. She is incredibly personable and Wake Forest is lucky to have her on their staff. She is a real asset.
September 9, 2019Dr. Alexander always knows my health history when she comes into the room. She is always concerned about what is going on with me. She is very friendly and thorough.
August 30, 2019I recently lost my husband. *Dr. Alexander very kind and concerned about me and how I'm dealing with my husbands death -
August 26, 2019Been coming for 10 years. My deceased husband was the initial patient and I liked the care and concern to I signed up. I drive from G'boro. to Winston-Salem rather than go to _____ Hospital as I have no confidence in them and it's not any closer.
August 26, 2019I have been a patient of Dr. Alexander for over ten years. During every visit, phone call, etc., I have been treated with respect, dignity, care and concern. I have learned over the years that Dr. Alexander possesses a wealth of medical information, which also consists of current treatments, remedies, information, etc. Additionally, Dr. Alexander is also endowed with abundant common sense, which is in dire short supply these days. Dr. Alexander is an amazing physician and I have never felt I received anything but superior care and attention.
August 18, 2019Megan Alexander is outstanding. Coulnd't have a better doctor. Sje looks at everything and takes all the time she needs, asks questions, follows through. It is comforting to know she is looking at the big picture as well as the current situation.
August 12, 2019Never have I had a bad experience with Dr. Alexander or anyone in her office.
August 7, 2019Great provider.
August 6, 2019I am very pleased that the office now has a medical scribe typing notes on the computer while the doctor is talking with and examining the patient. This allows the physician to totally focus on the patient.
July 24, 2019Dr.Alexander spends quality time with me and addresses all issues and questions! I feel so comfortable worth her and trust her very much!!
July 23, 2019Dr. Alexander is always caring and compassionate and I appreciate the amount of time she spent with me for my annual check-up. She never seemed to be in a rush and listened carefully to all of my concerns.
July 22, 2019DR. ALEXANDER IS A VERY GOOD PHYSICIAN. SHE IS PROFESSIONAL .I WOULD HIGHLY RECCOMEND HER TO ANYONE.
July 22, 2019Dr. Alexander has an AMAZING bed side demeanor. She inspires me, by her actions, to be a better health care provider.
July 17, 2019I review all my test results on line, My Wake Health. The doctor does go over the results as well.
July 16, 2019I always appreciate so very much that Dr. Alexander is my family physician. She knows my health and takes time to discuss and very adequately explain everything I need to know.
July 13, 2019Dr Alexander is the kindest provider
July 3, 2019I am very lucky to have Dr. Alexander. she is the best and I fully recommend her
June 30, 2019I highly recommend Dr.Alexander. She explains things like know one else and never rushes me. She knows my medical history and I value her opinion.

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787

Credentials

Education

BA, Emory University, 1990
MD, Emory University, 1999

Internship

Medicine, Wake Forest University School of Medicine, 2000

Residency

Medicine, Wake Forest University School of Medicine, 2002

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

myWakeHealth