Ratings and Reviews

5.0 405 Ratings 75 Comments
CP concern for questions/worries	5.0
CP efforts to include in decisions	5.0
CP explanations of prob/condition	5.0
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	5.0
Patients' confidence in CP	5.0
Time CP spent with patient	5.0
Wait time at clinic	4.8

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

June 21, 2021Dr Alexander treats me as if I were a member of her family. I think she takes this interest in all her patients. She is a wonderful Doctor.
June 16, 2021*Dr. Alexander is the best provider I have ever had - excellent clinician & exceptional bedside manner.
June 9, 2021no issues.
May 27, 2021EXCELLENT! I'm 75 in September w/a lot of health issues. Being seeing *Dr. Alexander for my PCP about 10 yrs.; best doctor I've had!! I thank God for her every day!
May 26, 2021*Dr. Alexander is a great physician.
May 19, 2021Dr. Alexander is awesome.
May 13, 2021Dr. Alexander is a role model physician. She is caring and knowledgeable. She explains everything clearly and is very thorough.
April 29, 2021Would recommend Dr. Alexander to anyone - she is very smart and an excellent provider
April 23, 2021Always a great experience. Shows deep concern
April 19, 2021excellent on everything, just the best!
April 14, 2021Dr. Alexander is wonderful - knowledgeable and compassionate as well!
April 13, 2021Very thorough and showed genuine concern, with instructions for when to come in for a physical visit need be.
April 12, 2021I feel comfortable discussing any health concerns with Dr. Alexander because she listens and always includes me in my healthcare decisions. I matter.
April 12, 2021My husband was a patient as of 2009 and and I became a patient since about 2010 so very satisfied. I live in G'boro but drive to Winston-Salem so that should let you know my confidence in my doctors!!
March 29, 2021I love Dr. Alexander. I've been seeing her for years and have always felt like she cares about what is going on with me. She is attentive and very thorough.
March 26, 2021Dr. Alexander is a very good doctor and I am happy to have her as my primary care provider.
March 23, 2021Dr. Alexander has always shown a personal interest in my welfare and always takes her time in making sure she gets all the info she needs whether it be clinical or on a personal nature such as a death in the family that might affect her patient's health. I appreciate that about her greatly.
March 22, 2021Great and as always, pleasant, helpful, courteous.
March 9, 2021She is amazing, everything I look for in a physician
March 2, 2021Dr. Alexander and her team are outstanding in every way that is important to me, as their patient.
March 2, 2021She is WONDERFUL
February 23, 2021Good experience
February 23, 2021I simply cannot say enough great things about Dr. Megan Alexander!
February 22, 2021Dr. Alexander is the best provider. I have high confidence in her ability to provide solid healthcare.
February 22, 2021I am so thankful Dr. Alexander is my doctor. She is great!
February 22, 2021Dr. Alexander is an amazing physician! She has a unique combination of incredible bedside manner along with astute clinical expertise. I am so lucky she is my doctor. I know I am receiving excellent care under her, and feel better every time I see her.
February 18, 2021She is a fine physician and made me feel respected and confident in her diagnosis.
February 12, 2021I love Dr. Alexander -- attentive, thorough, wonderful communication skills -- in person or on the phone.
February 12, 2021Best provider at WFBH
February 11, 2021Dr. Alexander always takes time to answer my questions and if necessary, bring up charts that reflect changes in health, etc. She also took time to answer my questions about the covid vaccine.
February 10, 2021Dr. Alexander is the best! She never rushes me and she explains things like no one else, so that it is easy to understand.
February 5, 2021Dr. Megan is an outstanding , caring Physician!
February 4, 2021Dr. Alexander is exceptional.
January 31, 2021Dr Alexander is very thorough and always pulls up my chart and knows how to offer a better plan for what is needed for me. nice and very good to work with. the best!!!!
January 28, 2021I am very grateful for Dr. Alexander. She is caring, professional and I appreciate her as a provider that I can go to
January 21, 2021I am appreciative of the care I receive from this provider. I have a high level of confidence in their skill, recommendations, and expertise.
January 21, 2021Superior
December 29, 2020Can't say enough about how good Dr Alexander is!
December 25, 2020Dr Megan Alexander has been the best Dr I have ever been to, see listens to everything and shows on the computer any issues I ask about and explains all my test results in detail.
December 23, 2020Dr Alexander is the best doctor I have ever had. She is professional, knowledgeable, easy to talk to, empathetic, and a real down to earth human being. I wish all doctors had her phenomenal bedside manner.
December 21, 2020Have never felt rushed to get finished up with questions or concerns. 3. Always.
December 20, 2020I have complete confidence in Dr. Alexander!
December 17, 2020Hands down, Megan Alexander is the best provider I've seen seen. She has the best listening skills I have ever encountered in a provider and much empathy. Needless to say her professional skills are top notch.
December 17, 2020*Dr. Alexander always makes me feel she has all the time in the world for me. She's great!
December 7, 2020*Dr. Alexander is THE BEST PCP I have ever had. She truly cares about her patients and tries to brainstorm ideas. Anyone fortunate enough to have her as a PCP is in excellent hands.
December 7, 2020Dr. Alexander is the best! She explains things extremely well and never rushes me. She knows my medical history and I have absolute confidence in her recommendations for me.
December 5, 2020Dr. Alexander is the best, smartest, and the most friendly Doctor in town.
November 30, 2020Wonderful care. Very responsive to e-mail inquiries and telephone requests. GREAT DOCTOR!!
November 29, 2020Dr Alexander listened to my concerns and anxiety about the health of my spouse, my elderly parents and myself. As the only caregiver for my family I appreciate her giving me her time and clarity so I can manage my health and their safety.
November 29, 2020I've been seeing Dr. Alexander for many years. She is absolutely the best primary care provider I've ever had. She makes you feel like you matter and that she really cares about your health and well-being. She always listens and never makes me feel like she doesn't have time for me.
November 28, 2020I trust Dr Alexander emplicently
November 27, 2020I adore Dr. Alexander -- she is an outstanding physician and takes excellent care of me. I wish we could clone her!
November 22, 2020Dr Megan Alexander is the BEST Dr I have ever had in all of my life.
November 17, 2020*Dr. Alexander has been my PCP for 10+ years! Excellent +! she's referred me to and follows up with me on multiple health issues with my immunologist, urologist, vascular doctor, pulmonologist, gastroenterologist and neurologist. BEST doctor I've ever had! I trust her completely!
November 16, 2020I very much appreciate the care Dr. Alexander gives me.She listens well and responds with helpful information and interest. She is a very good doctor. She pays attention.
November 9, 2020I have been a patient of Dr Alexander's for years. She is an excellent physician!
November 7, 2020Doctor Alexander is an amazing lady!
November 2, 2020*Dr. Alexander has always shown me respect and has always been willing to hear me and answer my questions.
November 2, 2020Dr. Alexander is an exceptional provider. Very caring and understanding. She makes sure that you get the care you need for any issue.
November 2, 2020I have "never" had a bad experience. Always very friendly and explains things to me that I don't understand. Has always included me in my care. We need more caring doctors like her.
October 28, 2020*Dr. Alexander is the BEST! She listens to me and never rushes me. Also, she is extremely thorough and knows my complicated medical history. I always trust her advice.
October 28, 2020Dr. Alexander has a real interest in my life and family situation that gives me comfort and support.
October 28, 2020Caring, knowledgeable, great partner in my health concerns, good problem solving skills, active listener. I am lucky to be in her care.
October 27, 2020Dr. Alexander is excellent. She made me feel important and valued. She took time with me and addressed all my concerns. She did not make me feel rushed. She made me feel as if I was the only patient she had to see that day! She has excellent bedside manner. Thank you!
October 20, 2020*Dr. Alexander is excellent. I have great confidence in her as a person and as my physician.
October 12, 2020Dr. Alexander is hands down the best provider I have ever seen. Always takes time to answer questions & does so in a clear & easy to understand manner.
October 9, 2020love dr. alexander
September 29, 2020Dr. Megan is always easy to talk to and she is so attentive with your concerns. Her explanation to your problems and plan of care is easy to understand.
September 18, 2020I know I can trust any recommendations and advice given to me by Dr. Alexander
September 9, 2020*Dr. Alexander will take time to pull up images on the computer to assist in the patient understanding information being discussed. Extremely good doctor.
September 1, 2020Excellent!
August 28, 2020*Dr. Alexander is the most compassionate, knowledgeable dr. I ever visited.
August 24, 2020I felt heard and well taken care-of
August 19, 2020Dr. Alexander is a wonderful, knowledgeable, caring, physician who is easy to relate to. I appreciate her very much.
August 14, 2020I don't know what I would do if dr. Alexander went to another clinic. guess I was I would have to go to. love the care I receive on country club external medicine. I live close. she know my case and I trust what advice and care she offers s

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787
336-716-0222 (FAX)

Credentials

Education

BA, Emory University, 1990
MD, Emory University, 1999

Residency

Internal Medicine, Wake Forest Baptist Medical Center, 2002

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Atrium Health Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

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