Ratings and Reviews

4.9 279 Ratings 44 Comments
CP concern for questions/worries	4.9
CP efforts to include in decisions	4.9
CP explanations of prob/condition	4.9
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.9
Likelihood of recommending CP	4.9
Patients' confidence in CP	4.9
Time CP spent with patient	4.9
Wait time at clinic	4.8

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

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Patient Comments

June 18, 2021Most impressive physician I have ever seen in 74 years
June 17, 2021*Dr. Holmes listened attentively & showed respect for my understanding of own health issues.
June 14, 2021Dr. Holmes is a consummate professional but never lacks a thoughtful, human touch. The "very good" ratings above tell the story.
June 8, 2021Dr. Holmes is an excellent physician. She is very knowledgeable of and attentive to her patients.
June 1, 2021very thorough, most pleasant, and very professional. All communication was very prompt! test results were call same day...tests were scheduled very promptly
May 12, 2021Dr.Holmes was very nice and pleasant to meet and talk to.
April 26, 2021Dr. Holmes, like Dr. Morrow with whom she practices, was precisely the kind of physician every patient needs.
April 23, 2021she is best.
April 13, 2021Dr Holmes is an outstanding primary care doctor and has taken very good care of me.
March 9, 2021she was awesome & I will see her in the future.
March 4, 2021Dr.Holmes always listens to my concerns. She is a very caring person.
February 26, 2021Dr Holmes provides excellent care. She listens and is very thorough. She has fixed a few medical issues I have had.
February 25, 2021she always asks me questions and she always listens to me
February 23, 2021she great Doctor.
February 22, 2021She very caring provider.
February 10, 2021*Dr. Holmes is a great dr.
February 10, 20216. Excellent. 9. Trusting, friendly 10.
February 10, 2021Dr. Holmes is a fantastic PCP! She is patient, compassionate, and keenly concerned about my health.
February 9, 2021I refer family & friends to *Dr. Holmes all the time.
January 29, 2021I always have the sense that my questions and/or issues are taken seriously. A very excellent Doctor.
January 20, 2021*Dr. Holmes listened to my concerns & we partnered to reach the best treatments for me. She spent almost an hour I think w/me for my check-up. Her compassion & non-judgmental reactions to my concerns made me feel secure. She is wonderful.
January 19, 2021I'm always confident in the care she give 100 %
January 12, 2021Dr. Dionne Holmes, is the best Dr. my family and I have had in a long time. And as long as she is practicing we will always go see her and let her take care of our family health needs.
January 1, 2021Dr Holmes is an excellent doctor.Dr meagan Alexander is my internal medicine physician.I feel comfortable seeing any of the physicians at the clinic .They are excellent and I trust them .
December 21, 2020Dr Holmes is a extremely bright and well informed physician. She has or finds answers to every question.. She also makes the environment comfortable so I feel at ease asking questions. Thank you Dr Holmes.
December 11, 2020I have every confidence in the professionalism and the knowledge of any physician that works in this clinic. What sets this provider apart, in my estimation, is the personable care shown without ever compromising professionalism. I felt like I was talking to a friend, yet at the same time, a very capable medical professional. As I have already said, I believe this to be the highest level of medical care.
December 3, 2020Good
November 17, 2020Dr. Holmes is the best!
November 12, 2020all great with Dr. Holmes no bad experience
October 26, 2020*Dr. Holmes is the first doctor I have met who makes you feel good about yourself. She is excellent.
October 21, 2020Very good Doctor
October 20, 2020Dr Holmes and her team is amazing. I feel like Dr. Holmes really cares for me not just as a patient but as a friend. She shows so much compassion/empathy and understanding. I havent had a doctor who came across as really caring as much as Dr. Holmes does.
October 15, 2020Dr. Holmes is awesome! She's so compassionate. She listens to everything I say.
October 6, 2020Dr. Holmes is the example of excellent care.
October 6, 2020love Dr.Holmes
October 5, 2020Dr. Holmes is a terrific diagnostician, accessible and thorough- wonderful physician.
September 22, 2020*Dr. Holmes is a kind, caring doctor who is personable. She always listens well and gives wise advice. I have told confidence in her as my primary doctor.
September 18, 2020very good
September 16, 2020*Dr. Holmes has been my health care provider for several years. I am pleased with her care, the professionalism she displays and the knowledge she possesses.
September 15, 2020Dr Holmes was a substitute for my regular physician due to vacation time, but I would like to continue seeing her.
September 4, 2020I was so happy with Dr. Holmes. She took her time, explained everything to me and made me feel better.
August 29, 2020Best PCP I have ever had at WFBH! Have recommend Dr. Holmes and staff to several family and friends.
August 16, 2020Good experience she a great Doctor
August 11, 2020I completely trust Dr Holmes in helping me seek the best for my health.

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787
336-716-0222 (FAX)

Credentials

Education

BS, Florida Memorial College, 2005
MD, Temple University School of Medicine, 2014

Residency

Internal Medicine, Wake Forest Baptist Medical Center, 2014

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Atrium Health Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

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