Ratings and Reviews

4.9 340 Ratings 52 Comments
CP concern for questions/worries	4.9
CP efforts to include in decisions	4.9
CP explanations of prob/condition	4.9
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.9
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.9
Time CP spent with patient	4.8
Wait time at clinic	4.7

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

October 1, 2018Provider is very kind and easy to talk to.
September 18, 2018PCP Provider and staff are the best I have ever seen at WFBH in 43 years. About 1993 I stop seeing A PCP at WFBH because of numerous bad experiences. This office and staff deserve some type of recognition or award or reward for their excellent care and professionalism.
September 13, 2018It's been a long time since I had a doctor as thorough as Dr.Holmes.
September 6, 2018Excellent care is provided. Dr. Holmes is an EXCELLENT partner. I recommend her all the time.
August 25, 2018It always amazes me that even with so many patients, Dr. Holmes always remembers everything about me and she makes me feel like everything is important.
August 2, 2018Great experience!
August 1, 2018Dr. Holmes is an excellent primary care physician. She is knowledgeable and attentive to her patients.
July 29, 2018Dr. Holmes is always willing to listen to my concerns. If she doesn't know the answer, she refers me to someone who knows.
July 18, 2018Did not feel rushed during appointment time.
July 16, 2018Dr. Holmes is an excellent provider! she is the best!
July 11, 2018Dr. Holmes is very intelligent and compasionate
June 30, 2018Dr. Holmes has been the best provider I have ever had in my 71 years. I worked for physicians for 38 years before retiring and she is definitely one of the best.
June 27, 2018Dr. Holmes is an excellent care provider. I recommend her to others whenever possible and appropriate.
June 12, 2018I sincerely trust Dr. Holmes as my health care provider.
June 9, 2018*Dr. Holmes is very caring and always concerned about the very best health care for you.
May 30, 2018Dr holms is an excellent provider/caring and concern about me the patient
May 22, 2018Dr Holmes is excellent and caring . She actually talks with you and not just at you.
May 22, 2018Dr. Holmes is one of the best physicians I've ever had. She remembers my health history and attentively listens to what's currently going on in my life. I ask questions about alternative options of health care, and she always listens and offers great feedback. She understood my desire to stay away from as much prescription medicine as I can - and when I finally had to go on a statin she worked with me in prescribing a low dosage. I'm very active and asked if we could start out small as I planned to increase my fitness routines. She agreed and we monitored my cholesterol. My numbers have dropped from 330 (when I first came in) to 199 (the lowest in my entire life). I appreciate a doctor who listens to what I'm willing to do to make changes. She treats me as an individual and I'm very pleased to have her as my health care provider.
May 18, 2018she has 1200 patients and she treats me like I'm her only patient. dr. Holmes is wonderful!!
May 14, 2018Dr. Holmes is awesome! My lab results were sent to me in a timely manner with an encouraging personal message.
May 10, 2018Excellent Experience !!
April 26, 2018Baptist is lucky to have Dr. Holmes. She is so caring about her patients and strives to solve all health problems. She always has suggestions for better health for her patients. She knows and cares for each of us.
April 24, 2018Dr. Holmes is very pleasant, listens to you, explains everything to you. I never feel rushed, she gives you all the time you need to talk about you health or concerns.
April 23, 2018I love Dr. Holmes. She always listens and is very concerned.
April 17, 2018I like Dr Holmes. she lets me know all my options for something and knows I don't want to beat around. just tell me like it is and I will tell her the truth so she can do her job
April 3, 2018I feel Blessed to be a patient of Dr. Holmes. She has been the most thorough provider I have ever had and I have complete confidence under her care. I have recommended her to others.
March 26, 2018I love the care that Dr. Holmes gives! a wonderful doctor!
March 24, 2018Dr. Holmes is exceptional! like I mentioned before, both my Mother & myself want her as our new Primary Care Doctor.
March 19, 2018I really would trust Dr. Holmes with my life. She has helped me so much and has often thought of things that I never would have thought of.
March 15, 2018We are getting to know each other which facilitates the conversation. I feel confident in Dr. Holmes' expertise and her concern for her patients. No conversation regarding medications was needed, as nothing changed.
March 14, 2018good
March 9, 2018Dr. Holmes is an excellent physician. She is professional and I leave her office with the confidence that my health is in great hands!
February 28, 2018I have great confidence in Dr. Holmes!
February 24, 2018*Dr. Holmes is terrific!
February 21, 2018Very good experience
February 13, 2018Dr Holmes should get EXCELLENT - not very good. I am so glad I found her. She is a wonderful partner in my health care. I can't say enough about the care and concern she provides. 10 stars!
February 12, 2018Dr Holmes is excellent in all areas.
February 7, 2018great doctor I am very glad to have her.
February 6, 2018I'm very satisfied with Dr. Holmes service
January 9, 2018Dr. Holmes is an excellent helping doctor
December 19, 2017Dr. Holmes is ideal in her profession.
December 18, 2017Dr. Holmes is an amazing provider who listens and places patient needs as a priority
December 15, 2017I really like her inform me about my health very good.
December 15, 2017Dr Holmes has always the time to listen with any of my concerns, very compassionate and kind person!
December 6, 2017Dr. Holmes is a great provider. Even though she sees lots of patients and I usually see her just once a year for a check up, I feel like she really knows me and cares about my well being. She is a great listener and that is what patients need just as much as they need medical care. I've seen a few other specialty providers this year and they all pale in comparison to her. It's hard to find good providers like Dr. Holmes these days and I feel very lucky to be her patient.
November 25, 2017Very good experience
November 21, 2017Dr. Holmes is an excellent provider. She listens. She is thorough.
November 19, 2017Dr. Holmes is a knowledgeable and kind physician. I am very grateful for how she helped me address some medical issues I have been ignoring for a long time. Looking forward to our next visit!
November 15, 2017Dr. Holmes is the best doctor I have ever had. She is very patient oriented and goes above and beyond to resolve issues.
November 7, 2017I have already recommended her to friends of mine .
November 3, 2017good
October 31, 2017Very smart, caring, and thorough, spends what time is needed, thoughtful & concerned. 9-10. Excellent.

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787

Credentials

Education

BS, Florida Memorial College, 2005
MD, Temple University School of Medicine, 2014

Residency

Medicine, North Carolina Baptist Hospital, 2014

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/pr CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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