Ratings and Reviews

4.9 275 Ratings 49 Comments
CP concern for questions/worries	4.9
CP efforts to include in decisions	4.9
CP explanations of prob/condition	4.9
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	4.9
Patients' confidence in CP	4.9
Time CP spent with patient	4.9
Wait time at clinic	4.7

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

January 12, 2021Dr. Dionne Holmes, is the best Dr. my family and I have had in a long time. And as long as she is practicing we will always go see her and let her take care of our family health needs.
January 1, 2021Dr Holmes is an excellent doctor.Dr meagan Alexander is my internal medicine physician.I feel comfortable seeing any of the physicians at the clinic .They are excellent and I trust them .
December 21, 2020Dr Holmes is a extremely bright and well informed physician. She has or finds answers to every question.. She also makes the environment comfortable so I feel at ease asking questions. Thank you Dr Holmes.
December 11, 2020I have every confidence in the professionalism and the knowledge of any physician that works in this clinic. What sets this provider apart, in my estimation, is the personable care shown without ever compromising professionalism. I felt like I was talking to a friend, yet at the same time, a very capable medical professional. As I have already said, I believe this to be the highest level of medical care.
December 3, 2020Good
November 17, 2020Dr. Holmes is the best!
November 12, 2020all great with Dr. Holmes no bad experience
October 26, 2020*Dr. Holmes is the first doctor I have met who makes you feel good about yourself. She is excellent.
October 21, 2020Very good Doctor
October 20, 2020Dr Holmes and her team is amazing. I feel like Dr. Holmes really cares for me not just as a patient but as a friend. She shows so much compassion/empathy and understanding. I havent had a doctor who came across as really caring as much as Dr. Holmes does.
October 15, 2020Dr. Holmes is awesome! She's so compassionate. She listens to everything I say.
October 6, 2020Dr. Holmes is the example of excellent care.
October 6, 2020love Dr.Holmes
October 5, 2020Dr. Holmes is a terrific diagnostician, accessible and thorough- wonderful physician.
September 22, 2020*Dr. Holmes is a kind, caring doctor who is personable. She always listens well and gives wise advice. I have told confidence in her as my primary doctor.
September 18, 2020very good
September 16, 2020*Dr. Holmes has been my health care provider for several years. I am pleased with her care, the professionalism she displays and the knowledge she possesses.
September 15, 2020Dr Holmes was a substitute for my regular physician due to vacation time, but I would like to continue seeing her.
September 4, 2020I was so happy with Dr. Holmes. She took her time, explained everything to me and made me feel better.
August 29, 2020Best PCP I have ever had at WFBH! Have recommend Dr. Holmes and staff to several family and friends.
August 16, 2020Good experience she a great Doctor
August 11, 2020I completely trust Dr Holmes in helping me seek the best for my health.
July 31, 2020I recommend Dr. Holmes to anyone who asks me for help finding a good physician. (And sometimes when the friend doesn't ask for my help.)
July 23, 2020GOOD
July 22, 2020Dr. Holmes is a knowledgeable and compassionate doctor and an asset to the medical center
July 22, 2020Dr. Holmes is wonderful! I recommended her to my sister in law who is now a patient of Dr. Holmes.
July 1, 2020very attentive to my concerns, shows a lot of compassion and understanding, an excellent doctor
June 29, 2020She is outstanding but not my regular PC.
June 29, 2020I trust her 100%.
June 23, 2020Dr. Holmes and staff are excellent and I have referred her and this practice to others.
June 23, 2020I look forward to my visits with Dr. Holmes, she is always happy to see me. She goes over all of my medical records makes it easy to understand even tho I am a nurse she takes that into consideration when we talk. always a great experience when I see her!
June 22, 2020You really should include an "excellent " category.
June 21, 2020Dr. Holmes is the best physician ever!
June 20, 2020I have recommended her and will continue to do so.
May 20, 2020she is an excellent provider. always very pleasant.
May 12, 2020Will continue with appointments with this provider.
April 26, 2020She is the best!
April 20, 2020Love my care provider.
April 19, 2020exceptional care and understanding
April 15, 2020Dr. Holmes was courteous, willing to help, showed concern, and was professional. She was also able to give some medical insight into my problem, which was helpful. I appreciated that she was willing ot work with me to help me stay well. That meant a lot, and I would recommend her medical care to others.
April 2, 2020I continue my medical relationship with *Dr. N. Holmes because she is a true professional. In addition, the concern and care that she provides encourages me to do my part in this healthcare relationship.
March 26, 2020I would never want to change
March 19, 2020Dr. Holmes is an great provider! Not only is she an excellent physician, but a compassionate one. When we discuss my health, she is always up-to-date on my health. She compares past health concerns and present ones. Anyone would be lucky to have a physician like Dr. Holmes.
March 17, 2020Dr. Holmes is one of the best doctors I've ever seen. She listens and shows empathy. I moved a half hour away but I'm not going to stop seeing her. She is awesome!
March 15, 2020excellent provide
March 8, 2020excellent provider
March 2, 2020Dr. Holmes continues to be one of the best doctors I have ever had. She is always prepared when she comes in the room and knows what we talked about at the previous appointment, often a year ago. She is a good listener and provides good advice and referrals. I do recommend her to friends and really appreciate her capable, caring care. I also like that she is paying attention to all of my health concerns.
February 26, 2020Dr Holmes is an outstanding primary care doctor who has gone to great lengths to help me understand and treat my medical problems. She is a diligent and caring professional and I always look forward to seeing her.
February 26, 2020Doctor Holmes is a very good doctor, I'm glad she is my doctor.

Locations

University Internal Medicine - Country Club

at Medical Plaza – Country Club

Address

4614 Country Club Road

Winston-Salem, NC 27104

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm

Appointments

336-716-3787
336-716-0222 (FAX)

Credentials

Education

BS, Florida Memorial College, 2005
MD, Temple University School of Medicine, 2014

Residency

Internal Medicine, Wake Forest Baptist Medical Center, 2014

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician
Assistant Professor, General Internal Medicine

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

myWakeHealth