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Coronavirus (COVID-19) Updates: Our guidelines for adult patients have been updated to allow longer stays yet limit the number of interactions per day. Family and Visitor Information | Vaccine Information | More COVID-19 Updates

Kristen Diane Wert Kaplan, PA-C

  • Family Medicine Primary Care
Kristen Diane Wert Kaplan, PA-C

Kristen Diane Wert Kaplan, PA-C

  • Family Medicine Primary Care
4.9 (255 Ratings)
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    Ratings and Reviews

    4.9

    255 Ratings 40 Comments

    CP concern for questions/worries 4.9
    CP efforts to include in decisions 4.9
    CP explanations of prob/condition 4.9
    CP spoke using clear language 4.9
    Friendliness/courtesy of CP 5.0
    Likelihood of recommending CP 4.9
    Patients' confidence in CP 5.0
    Time CP spent with patient 4.9
    Wait time at clinic 4.7

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • November 9, 2020It was an excellent experience, I came in concerned whether or not I'd be listened to and taken seriously. She excelled in both. She was attentive to my struggles, listen to my needs and ideas about care, and made me feel believed. Best time dealing with a doctor especially as I'm a black woman with a highly stigmatized disorder.
    • October 27, 2020All totally excellent.
    • October 26, 2020I have my wife and son seeing the same health provider at my recommendation
    • October 26, 2020very pleased Witt practice. compassion and take time with me
    • October 26, 2020good
    • October 22, 2020She has been my primary care for over 8 years, very professional, always interested in answering my questions and addressing my concerns. I am very pleased with her and have recommended the facility to others.
    • September 30, 2020kris Kaplan is a awesome doctor and has always cared about me and my health
    • September 28, 2020good
    • September 15, 2020Great provider, very well pleased with the car that Ms. Kaplan provides.
    • September 4, 2020good experience
    • August 29, 2020Just excellent!
    • August 24, 2020kris Kaplan is very much a professional. she has been a great provider for my mom and myself. I have recommended her to 2 friends who have been going to her as well. easy to talk to and Lori her nurse is wonderful as well.
    • August 12, 2020Kristen Kaplan is excellent as my provider
    • July 21, 2020Good.
    • July 15, 2020she is the best!
    • July 12, 2020Been going to this group for 40 years. In my opinion, they don't get any better
    • June 29, 2020very professional
    • June 29, 2020Good.
    • June 23, 2020Cannot say one negative thing about Dr. Kaplan or the staff. I used to work for the airlines and I was also on the airlines Quality Control Committee. So, trust me, if I saw anything that was akew, I would let you know.
    • June 11, 2020she had true concern for my health and she explained everything in a way it was easy to understand,,she is always very friendly and knows my health conditions we discuss options to make it better,,i have confidence in her decisions,she spends enough time with me to address all my concerns,,
    • June 10, 2020I actually have recommended this office and provider to others
    • May 26, 2020I actually said to my wife when I got home" I truly believe Kris is really concerned about my/our health, I would recommend her to anyone.
    • May 21, 2020Excellent visit
    • May 12, 2020Kristin is both knowledgeable, scientific and has the rare quality of being empathetic. I trust her as a great care provider: always goes the " extra mile " to listen.
    • April 11, 2020I am very satisfied.
    • March 17, 2020Always good, NEVER a bad experience.
    • March 17, 2020always good
    • March 15, 2020Kris and her staff are amazing.
    • March 11, 2020I always appreciate the professional care- and the kindness in this care. My provider seems sincerly interested and to care about me and my family.
    • March 10, 2020My provider was very professional in everything she did throughout my visit
    • March 8, 2020This was my 1st visit, I was treated great by everyone. I wasn't rushed, everyone was very kind and pleasant. They answered all my questions and I'm very grateful a friend recommended Kristen Kaplan. She's very kind and focused on providing great care to her patients.
    • March 6, 2020I am more than pleased with my care provider. I'm never rushed & some how she's always on time or early. She cares & is very comforting when explaining anything in patient terms.
    • March 3, 2020Best doctor/PA I have ever had
    • February 28, 2020good
    • February 27, 2020My whole family has known Kristen for years and she has always been kind and considerate. :-)
    • February 23, 2020dr. Kaplan is wonderful
    • February 18, 2020Would trust my life to this health care provider
    • February 14, 2020the best!!
    • February 14, 2020Always friendly to me and family.
    • February 8, 2020love Dr Kris Kaplan

    Locations

    Family Medicine - Summerfield

    Address

    4431 US Highway 220 North

    Summerfield, NC 27358

    Get Directions

    Hours of Operation

    Mon - Thurs: 8 am - 7 pm
    Fri: 8 am - 5 pm

    Appointments

    336-643-7711
    336-643-3047 (FAX)

    Credentials

    Education

    • PA, Wake Forest Univeristy School of Med-Bowman Gray School of Medicine, 1989

    Positions

    • Physician Assistant - Wake Forest Health Network

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    - Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations


    LMC ONLY - Contracts specific to support Lexington employer groups, low volume

    BEECHSTREET PPO
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
    PHCS/MULTIPLAN


    CHC ONLY - contracts specific to support CHC

    AETNA BEHAVIORAL HEALTH
    CIGNA BEHAVIORAL HEALTH (limited providers)
    THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    TRICARE


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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    Wake Forest Baptist Health does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, age or disability.

     

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