Ratings and Reviews

4.9 389 Ratings 46 Comments
CP concern for questions/worries	4.9
CP efforts to include in decisions	4.9
CP explanations of prob/condition	4.9
CP spoke using clear language	5.0
Friendliness/courtesy of CP	5.0
Likelihood of recommending CP	5.0
Patients' confidence in CP	5.0
Time CP spent with patient	4.9
Wait time at clinic	4.9

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

January 21, 2019I was satisfied to the extent that I would willingly promote others to use his service!
January 17, 2019great
January 15, 2019Outstanding care.
January 15, 2019Dr. Shelburne was very attentive and you can tell he really cares about you. I did not feel rushed and he is easy to talk to.
January 13, 2019Dr. Shelburne is professional and truly cares about the well being of his patients.
January 12, 2019Very Good!!
January 8, 2019would recommend this Doctor and his nurse to everyone!!
December 5, 2018Dr. Shelbourne is a great partner in managing my total health. outstanding relationship
December 4, 2018good
December 2, 2018excellent visit. I confident that my health is going to improve
November 19, 2018His care has extended my life
November 13, 2018Dr Shelburne does a great job. I have utmost confidence in him.
November 5, 2018Dr. Shelburne is great. we love him. he takes great care my entire family. wouldn't want any other doctor.
November 5, 2018my favorite doctor hands down
October 25, 2018Outstanding care.
October 16, 2018Good.
October 4, 2018I have the utmost confidence in Dr. Shelburne.
September 25, 2018Dr.Shelburne & Staff are great friendly people!
September 12, 2018excellent doctor!
September 6, 2018Dr Shelburne is an excellent doctor. The questions above are a perfect characterization of the doctor. He has a bright future ahead of him.
August 30, 2018Dr. Shelburne, always goes above and beyond to be compassionate. He is one of the most genuine and knowledgeable doctors I've had the pleasure of seeing.
August 23, 2018no bad experiences
August 6, 2018Great
July 29, 2018Dr. Shelburne has been wonderful
July 29, 2018keep up the good work
July 19, 2018great place
July 15, 2018make a number better than %100 percent and I will give it to them
July 7, 2018good
July 2, 2018Dr Shelburne is by far the best doctor I have ever been to!!!
June 29, 2018*Dr. Shelburne is by far the best I've had in all of my 71 yrs.
June 26, 2018Dr. Shelburne is the best doctor I think I've ever had! He is professional, compassionate and I honestly feel like I'm the only patient he has. Baptist needs more doctors like Dr. Shelburne.
June 13, 2018Really appreciate Dr Shelburne......
June 12, 2018dr. shelburne is the truth he dont bday around Bush n just give you facts n makes you understand what is what n what you need to do with it aboustley love him to pieces
June 5, 2018Dr., Shelburne is a caring,patient, and adroit doctor.
May 30, 2018I really like Dr Shelbourn, he listens and takes time to inform me of my concerns. Very helpful.
May 23, 2018Awesome doctor!!!
May 12, 2018I have recommended him to my whole family.
April 16, 2018Dr. Shelburne is one of the finest physicians I have ever had. He is knowledgeable about my health, listens attentively and expresses a genuine concern with regards to my health. I could not ask for a better physician.
April 7, 2018I have great respect and appreciation for Dr. Shelburne. He is very knowledgeable, courteous and thoughtful.
April 5, 2018They are doing wonderful job for me.
March 27, 2018Dr Shelburne always listens and discusses my care with me and my husband. He tries to know and understand the patient and give the best care tailored for them. I don't feel like a number with him. He takes time and it helps with the process.
March 14, 2018Dr. Shelbourn always takes great care and shows concern over any medical issues I've had. He always looks for the simple answer and does not try to over medicate like so many doctors do.
March 13, 2018all good
March 6, 2018Dr Shelburne is a superior doctor. The sky is the limit on his potential for medical care!
March 5, 2018I have recommended Dr. Shelburne to many people. He sees my entire family. He has always been very kind and understanding. He has helped us through many childhood injuries (stitches, football injuries, broken bones) and because of his level of care, my children refuse to see any other providers.
March 4, 2018great

Locations

Family Medicine – Reynolda

Address

3020 Bonbrook Drive

Winston-Salem, NC 27106

Get Directions

Hours of Operation

Mon, Wed, Fri: 7:30 am - 5 pm
Tues, Thurs: 7:30 am - 7 pm
Sat: 8 am - 12 pm

Appointments

336-713-5393

Credentials

Education

Wake Forest University School of Medicine, 2008

Residency

Family Medicine, Wake Forest University, 2011

Board Certifications

American Board of Family Medicine, Family Medicine

Positions

Physician - Wake Forest Health Network

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/or CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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