Ratings and Reviews

4.7 283 Ratings 32 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.9
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.9
Time CP spent with patient	4.8
Wait time at clinic	3.9

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

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Patient Comments

July 3, 2018I was in the office on Wednesday and Dr. Spry called me Friday morning to check on me. Definitely not something you see or experience with many physicians.
July 2, 2018The best Doctor I ever had
June 25, 2018Dr. Spry is very intelligent, cordial, diligent and caring. She is a great listener and explains things in an easy and understandable way. I am very impressed with her and her staff. Together as a team, they make the practice shine.
June 6, 2018She keeps up with me! Great!
May 31, 2018Dr Heather Spry is the best doctor I've ever seen. I couldn't ask for anyone better. Very, very positive review and opinion of her!!
May 25, 2018as always, Dr Spry was kind. respectful, thourough, and caring
May 22, 2018Love my doctor.
May 21, 2018Dr Spry is a great doctor very easy to talk to and talks to me with respect. I feel very comfortable with her and her staff.
May 19, 2018Heather is an excellent physician and is concerned about her patients' physical as well as emotional and mental wellbeing.
May 11, 2018Dr. Spry is a wonderful asset to your practice. She is always professional, concerned and makes you feel like you matter and you know your health definitely matters to her. She does a great job explaining all aspects of your care and makes me feel like a partner with her in making decisions about my care. She talks 'with' you, not 'at' you. Love her!
May 7, 2018Hands down, cares for us.
May 1, 2018Dr Sprye is a very caring Doctor and I am so glad she is at High Point Family Practice.
April 25, 2018A bit condescending speaks to me as if I am a child.
March 28, 2018I have recommended this care provider to others. I feel I am in good hands here
March 23, 2018Good!
March 22, 2018Dr. Spry is the BEST
March 20, 2018I love Dr. Spry. She is caring and always willing to listen.
March 15, 2018I had an excellent experience from beginning to end with High Point Family Practice from there being very courteous, concern and helpful, proficient and professional, informative and encouraging all around
March 2, 2018I have recommended *Dr. Spry to others. She is a wonderful doctor and always takes plenty of time - I never feel rushed through the visit. She explains everything thoroughly and is always extremely attentive.
February 27, 2018*Dr. Spry is a very likeable and respectful person. I been going to her for 12 yrs. now. My wife goes to her also. (We are from PA.)
February 8, 2018I have to travel yo another town to see Dr. Spray. Wonderful doctor, and the staff is excellent.
January 22, 2018Dr. Spry was knowledgeable, friendly, informative, and a good listener.
January 17, 2018Dr. Spry is one of the most precise and concise doctors when talking and/or explaining everything.
January 15, 2018Fantastic.
January 10, 2018Outstanding
December 18, 2017Excellent primary care physician.
December 13, 2017Dr. Spry is great! Always very courteous and informative and professional.
November 29, 2017Dr. Spry always listens and explains thoroughly medications and side effects. She seems to want you to be involved in making the decisions on your own healthcare.
November 25, 2017Dr. Spry is always very courteous and does not rush me at all with any medical questions.
November 18, 2017Dr.Spry is wonderful. She is very thorough but at the same time very friendly. She has been my PCP for several years now and I have never had anything but great care from her and her staff. Best office in High Point....
November 16, 2017Dr. Spry is very thorough.
November 7, 2017*Dr. Spry is an EXCELLENT doctor.

Locations

High Point Family Medicine

formerly known as High Point Family Practice

Address

905 Phillips Avenue

High Point, NC 27262

Get Directions

Hours of Operation

Mon - Thurs: 8 am - 7 pm
Fri: 8 am - 5 pm
Saturday For Urgent Needs 8 am - 12 pm
Sunday For Urgent Needs 9 am - 12 pm

Appointments

336-802-2040

Credentials

Education

MD, East Carolina University Brody School of Medicine, 2000

Residency

Moses Cone Family Practice, 2003

Board Certifications

American Board of Family Medicine, Family Medicine

Positions

Physician - Wake Forest Health Network

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/pr CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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