Franklin Lee Tolbert, MD

Franklin Lee Tolbert, MD
Ratings and Reviews
4.8291 Ratings 30 Comments |
|
---|---|
CP concern for questions/worries | 4.8 |
CP efforts to include in decisions | 4.8 |
CP explanations of prob/condition | 4.8 |
CP spoke using clear language | 4.8 |
Friendliness/courtesy of CP | 4.8 |
Likelihood of recommending CP | 4.8 |
Patients' confidence in CP | 4.8 |
Time CP spent with patient | 4.7 |
Wait time at clinic | 4.7 |
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.
Patient Comments
- December 30, 2020never a bad experience
- December 24, 2020Dr Tolbert always listens and explains
- December 21, 2020He is wonderful really do not no one else if possible.
- December 18, 2020I always have a good experience so far
- December 8, 2020Dr. Tolbert sets the bar as to where all doctors should be with their patients.
- December 8, 2020all good high regard for people
- December 7, 2020Dr Frank Tolbert is a fine physician. Best doc I've had. Smart and addresses you with respect and concern. Never talks down and always as an equal.
- October 12, 2020Good Experience.
- October 10, 2020Dr. Tolbert has really helped me to get to the root of what is a puzzling health condition. I'm always impressed by the things he remembers about my previous visits.
- October 7, 2020good
- September 25, 2020Dr. Tolbert is the greatest he listen to you and when I have had a problem he get to the bottom of it ASAP.
- September 20, 2020Dr Tolbert is an incredible human being
- September 12, 2020I find Dr Franklin Tolbert to be the best physician that has ever provided care to me Always so knowledgeable and forthcoming with answers to questions.
- August 27, 2020I've been seeing Dr. Tolbert for the past 9+ years. I have always been very happy that I came to call him my doctor.
- August 5, 2020*Dr. Tolbert is an excellent doctor.
- August 4, 2020First visit to this provider as a new patient. Had a blood pressure medication issue that my former provider would not address. I could not be more pleased with my visit with Dr. Tolbert. My wife has scheduled an appointment with Dr. Tolbert as well.
- July 23, 2020good experience during my time there
- July 1, 2020Get good experience for meeting a new provider.
- June 28, 2020Very positive experience.
- June 26, 2020he always makes me feel comfortable
- June 19, 2020I appreciate that Dr. Tolbert was able to explain and treat my jaw pain in an urgent appointment.
- June 18, 2020I have seen *Dr. Tolbert for over 20 yrs. and he's an excellent doctor. He is an asset to WFBH!
- June 8, 2020a very good experience
- June 3, 2020I appreciated that Dr. Tolbert was not quick to prescribe me medication and hope that something worked, but he did a double check on my records and decided to run some tests to see if they were missing something. I really appreciate the thoroughness in that.
- June 2, 2020The best Dr. that I have ever been to, and the smartest, about my problems,, he should be a teacher of Drs. as smart as he is, but not till I die I hope, hate to loose him as my Dr.
- May 13, 2020Dr. Tolbert is the best!!
- April 16, 2020*Dr. Tolbert can always talk to me on my level of understanding.
- April 8, 2020good
- March 18, 2020Great experience! I'm a new patient and the visit greatly exceeded my expectations. I feel validated in my choice of providers.
- March 14, 2020I've always had a good experience going to Dr. Tolbert
Locations
Family Medicine - Bermuda Run
Formerly known as Family Medicine - Hillsdale
Hours of Operation
Mon - Fri: 8 am - 5 pm
Sat: Closed
Credentials
Education
- Medical College of Virginia Virginia Commonwealth University, 1983
Internship
- Family Medicine, Wake Forest Baptist Medical Center, 1984
Residency
- Family Medicine, Wake Forest Baptist Medical Center, 1986
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January 2019
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
LMC ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN
CHC ONLY - contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC