Ratings and Reviews

4.8 390 Ratings 39 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.9
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.9
Time CP spent with patient	4.8
Wait time at clinic	4.7

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

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Patient Comments

October 21, 2019Even though I did not have an appointment, Dr. Tolbert agreed to see me. Because of that my pain was gone and I got the first good night's sleep in days! He is a godsend!
October 16, 2019all good
October 12, 2019Dr. Tolbert is an excellent Dr. he is always very helpful he speaks with confidence and takes what ever time is needed and explains things so you can understand them .
September 4, 2019I have been a patient of Dr. Tolbert's for years. He is the best in his field.
August 28, 2019Dr. Tolbert is a great provider of care every time I visit the office, regardless of the circumstance.
August 27, 2019Dr Tolbert is the absolute best!
August 22, 2019perfect experience
August 21, 2019Dr. Tolbert is a great advocate for his patients, you don't feel alone through your health struggles. My family very much appreciates him.
August 20, 2019I have been seeing Dr Tolbert since 2006. He is extremely competent, and very knowledgeable about my health issues.
August 10, 2019I can't say enough good things about Dr Tolbert. I've seen him as my PCP for over 6 years and I would recommend him to family and friends. he is truly a wonderful And caring doctor.
July 29, 2019Very caring doctor and respectful.
July 25, 2019Dr. Tolbert is the best!!
July 23, 2019I would not see anyone but Dr. Tolbert. I believe he saved my life by immediately getting me a referral to a specialist and personally made sure it happened before I left his office. I was diagnosed with cancer and thanks to his quick thinking I had surgery right away with no further treatment needed.
July 14, 2019Awesome
July 13, 2019Dr. Tolbert is not only a very knowledgeable man, but has a clear understanding of how to talk and interact with the elderly. I am 96 years old, when I leave his office I leave feeling good about myself which is quite a change from the depression I usually feel because I lost my eyesight. He is a very caring Doctor with an excellent bedside manner. If you can't handle the direct truth he is not the Doctor for you
July 8, 2019Dr. Tolbert is a down to earth doctor who is so good with really caring about helping me with my few health needs. He answered my on-line question, decided I needed to be seen, had his nurse call me and scheduled an appointment for the next work day. He fixed my problem in less than 15 min and I was on my way. Wish there more doctors like him.
July 7, 2019all experience as expected - good
June 28, 2019great doctor for me.
June 24, 20199. Very very good.
June 17, 2019good
May 31, 2019Always excellent.
May 22, 2019Exceptional first time meeting and check-up
May 9, 2019*Dr. Tolbert's command of medical knowledge and my particular situation (without having to always refer back to notes constantly) is amazing). He knows his patient it medicine. Also, he things outside of the box. Sometimes things are simple sometimes, not. This visit was a very important one for my future, since a surgeon botched a hernia repair (touchy for a fellow doctor). *Doctor T is my primary care doc & he DOES look out FOR ME.
May 5, 2019good doctor
May 2, 2019good
April 22, 2019Dr. Tolbert has been my GP for the last 13 years. Besides being wonderfully knowledgeable and up-to-date, Dr T. has always displayed a real commitment to my welfare ..... AND he is one of the very few medical people I have ever met that can think out-of-the-box when it is needed. A true blessing ....
April 16, 2019Dr. Tolbert has been my primary care physician for 13 years and knows me well. I trust his judgement totally. The nurses, PAs and staff in this office are very helpful, efficient and knowledgeable.
April 14, 2019Dr Tolbert is a very good doctor I trust what he says
April 2, 2019Dr. Tolbert is very caring and compassionate
March 17, 2019Would highly recommend Dr. Tolbert.
March 4, 2019Dr. Tolbert is always professional and courteous. He displays compassion and listens to my concerns.
February 24, 2019I would definitely recommend Dr. Tolbert to others.
February 20, 2019I have recommended him to two people since I started seeing him in December 2018.
February 11, 2019Dr. Tolbert is the best. He knows me and knows my history. I have never been disappointed in my care at all.
February 7, 2019all of my family in the area has seen this provider and and we all have the up most confidence and respect for this doctor
January 17, 2019he is a great doctor and listens to you
January 14, 2019Dr. Tolbert is very knowledgeable and efficient.
December 19, 2018Always appreciate the attitude and atmosphere in this practice, they treat you with kindness and respect.
December 18, 2018Excellent physician who I trust with his counsel and treatment.

Locations

Family Medicine - Bermuda Run

Formerly known as Family Medicine - Hillsdale

Address

147 Peachtree Lane

Advance, NC 27006

Get Directions

Hours of Operation

Mon - Fri: 8 am - 5 pm
Sat: 8 am - 12 pm

Appointments

336-713-2290

Credentials

Education

Medical College of Virginia Virginia Commonwealth University, 1983

Internship

Family Medicine, Wake Forest University Baptist Medical Center, 1984

Residency

Family Medicine, Wake Forest University Baptist Medical Center, 1986

Positions

Physician - Wake Forest Health Network

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

Wake Forest Baptist Health Managed Care/MA Contracts - January 2019

AETNA (PPO & HMO): Accepted at all locations

AETNA MEDICARE: Accepted at all locations

AETNA WHOLE HEALTH: Accepted at all locations

BCBSNC (PPO & HMO): Accepted at all locations

BLUE MEDICARE: Accepted at all locations

BLUE VALUE: Accepted at all locations

CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

CIGNA: Accepted at all locations

CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)

CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

COVENTRY/WELLPATH: Accepted at all locations

CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

FIRST HEALTH (COVENTRY): Accepted at all locations

FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

GOLDEN RULE INS (UNITED): Accepted at all locations

HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

HEALTHTEAM ADVANTAGE: Accepted at all locations

HUMANA CHOICECARE: Accepted at all locations

HUMANA MEDICARE ADVANTAGE: Accepted at all locations

LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

MEDCOST: Accepted at all locations

MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

UNITED HEALTHCARE: Accepted at all locations

UNITED HEALTHCARE MEDICARE: Accepted at all locations

WELLPATH (COVENTRY): Accepted at all locations

LMC ONLY - Contracts specific to support Lexington employer groups, low volume

BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - contracts specific to support CHC

AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

Key

WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC

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