Ratings and Reviews

4.8 280 Ratings 39 Comments
CP concern for questions/worries	4.8
CP efforts to include in decisions	4.8
CP explanations of prob/condition	4.8
CP spoke using clear language	4.9
Friendliness/courtesy of CP	4.8
Likelihood of recommending CP	4.8
Patients' confidence in CP	4.8
Time CP spent with patient	4.8
Wait time at clinic	4.6

The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

Learn About Our Survey

Patient Comments

January 13, 2019I find William Watkins to be an intelligent, up-to-date, and conscientious provider. The poor man must spend many off-duty hours reading current journals. He always listens to what I have to say, even when my comments may stray from the current medical thought. His attention to the details of history-taking and physical examination is exceptional.
January 13, 2019Need more Doctors like Dr. Watkins.
January 13, 2019Dr Watkins is the best doctor period!
January 10, 2019I have full confidence in my provider.
January 9, 2019Very good Doctor.
December 20, 2018(Very good).
December 16, 2018Wonderful and effortless experience. Everything went smoothly.
November 28, 2018Very PLEASED.
November 21, 2018Dr Watkins has always been a great and caring doctor. I consider myself lucky to have him as my physician.
November 12, 2018dr waikons is a great doctor.
November 7, 2018Dr. Watkins is an outstanding doctor. He shows that he cares for his patients and he has a genuine concern for their well being. When I have a question and send him a message on My Wake Health he is so good at responding promptly. He is a GREAT doctor.
November 6, 2018The best. 1. Good.
November 1, 2018Dr. Watkins is one of the best providers out there!
October 26, 2018Good.
October 25, 2018Dr Watkins always listens to my health concerns and answers all of ny questions. I never feel rushed even when he has lots of patients waiting to see him. he always provides the best health care. he is one of the best medical providers I have ever seen!
October 18, 2018I thank *Dr. Watkins for listening to me and sending me for a stress test when I told him I could not walk to my mailbox & back w/o having to stop and catch my breath & also I couldn't go upstairs in my house w/o having to stop & catch my breath.
September 25, 2018I respect Dr. Lyall Watkins both as a Physician and as a person. I also am very impressed by the degree with he 'keeps-up' with current medical research and recommendations.
September 18, 2018excellent doctor the best one you can get
September 13, 2018he is a great doctor
August 21, 2018Very good doctor, knowledgeable, kind and concerned
August 20, 2018Recommended Dr. Watkins to two sisters and their husband. I also have two friends and their husbands now coming to Dr. Watkins.
July 21, 2018I am grateful to have Dr. Watkins as my health care provider. He is easy to talk to, he listens and explains the issues. He is also knowledgeable and up to date on the issues of medicine. I hope he does not leave Wilkes.
July 10, 2018The provider was very professional and courteous.
July 6, 2018Good.
June 25, 2018VERY,VERY GOOD
June 4, 2018Dr Watkins is always great to me
May 25, 2018I all way get good provider *Dr. Watkins.
May 22, 2018Dr. Watkins is an exceptional internist.
May 16, 2018dr walkins is the best he cares for his patients and takes time to tell me what to do and what not to do and things about medicine he cares
May 13, 2018I am 67 years old, retired, over weight, have sore knees, and take several medications for high blood pressure. Dr. Watkins keeps close watch on my medications and tactfully encourages both exercise and diet to improve my health. He does it by summarizing what studies have shown in a non demeaning manner. Our last visit he highly recommended the "dash diet". I have purchased the book, have begun the diet, and hope to make some positive changes by next appointment in (4) months.
May 10, 2018Dr, Watkins was very thorough. He makes you feel relaxed and listens to what you have to say. I am glad he is my doctor
May 7, 2018William Watkins is a very learned physician in whom I trust with my very health. I respect him both as a man, and as an experienced and skilled practitioner.
May 4, 2018*Dr. Watkins was very professional & spent plenty of time explaining everything to me. I could not have asked for more!
May 3, 2018It was my first time seeing Dr. Watkins as my family doctor and he had looked at my history and made notes to discuss with me. I thought he was very through.
May 2, 2018I think he is so nice, polite & shows concern for you.
April 24, 2018always detailed.
April 17, 2018Dr. Watkins very caring, understanding, knowledgeable, and never gives up on you!
March 26, 2018This provider is excellent.
March 21, 2018Dr Watkins is very knowledgeable ,very good listener and give you the time you need. We are very lucky have him A lot of people in the area fill this way.

Locations

Internal Medicine - Wilkes

Address

1916 West Park Dr.

North Wilkesboro, NC 28659

Get Directions

Appointments

336-903-2900

Credentials

Education

Hahnemann University College of Medicine, 1996

Internship

INTERNAL MEDICINE, Wake Forest University Baptist Medical Center, 1997

Residency

General Internal Medicine, Wake Forest University Baptist Medical Center, 1999

Board Certifications

American Board of Internal Medicine, Internal Medicine

Positions

Physician - Wake Forest Health Network

Insurance

Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

Insurance Accepted

This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

WFUHS - Wake Forest University Health Sciences (physician services)
NCBH - North Carolina Baptist Hospital
Davie - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
N/A - Not applicable to services provided at facility and/pr CHC
NC - Not contracted, very low to no volume for facility and/or CHC

WAKE FOREST BAPTIST HEALTH
MANAGED CARE CONTRACTS - December 2017

PAYER	WFUHS	NCBH	DAVIE	LMC	CHC	Wilkes
AETNA (PPO & HMO)	X	X	X	X	X	X
AETNA MEDICARE	X	X	X	X	X	X
BCBSNC (PPO & HMO)	X	X	X	X	X	X
BLUE MEDICARE	X	X	X	X	X	X
BLUE VALUE	X	X	X	X	X	X
CAROLINA BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
CIGNA	X	X	X	X	X	X
CIGNA BEHAVIORAL HEALTH		X	N/A	N/A	N/A	N/A
CIGNA HEALTHSPRING MEDICARE ADVANTAGE	X	X	X	X	X	N/A
CIGNA LIFESOURCE (TRANSPLANTS)	X	X	N/A	N/A	N/A	N/A
COVENTRY/WELLPATH	X	X	X	X	X	X
CRESCENT PPO (ASHEVILLE)	X	X	NC	NC	NC	NC
DIRECT NET	X	X	NC	NC	NC	NC
FIRST HEALTH (COVENTRY)	X	X	X	X	X	X
FIRSTCAROLINACARE (PINEHURST, NC)	NC	X	NC	NC	NC	NC
GATEWAY HEALTH ALLIANCE (VIRGINIA)	X	X	NC	NC	NC	NC
GOLDEN RULE INS (UNITED)	X	X	X	X	X	X
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE)	X	X	NC	X	NC	NC
HUMANA CHOICECARE	X	X	X	X	X	X
HUMANA MEDICARE ADVANTAGE	X	X	X	X	X	X
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE)	X	X	N/A	N/A	N/A	N/A
MAGELLAN (BEHAVIORAL HEALTH)	X	X	N/A	N/A	X	N/A
MEDCOST	X	X	X	X	X	X
MEDCOST ULTRA	X	X	X	X	N/A	X
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY)	X	X	N/A	N/A	N/A	N/A
PREFERRED CARE OF VA INC	X	X	NC	NC	NC	NC
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY)	X	X	X	NC	X	NC
TWIN COUNTY (VIRGINIA)	X	X	NC	NC	NC	NC
UNITED BEHAVIORAL HEALTH	X	X	N/A	N/A	X	N/A
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY)	X	N/A	N/A	N/A	N/A	N/A
UNITED HEALTHCARE	X	X	X	X	X	X
UNITED HEALTHCARE MEDICARE	X	X	X	X	X	X
WELLPATH (COVENTRY)	X	X	X	X	X	X

LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN

CHC ONLY - Contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE

KEY:
N/A = not applicable to services provided at facility and/or CHC
NC = Not Contracted, very low to no volume for facility and/or CHC
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
DAVIE - Davie Medical Center
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center

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