Dwight D. Bates, MD
Dwight D. Bates, MD
Conditions and Treatments
- Ear Tubes (Tympanostomy Tubes)
- Resection
- Turbinate Reduction
- Sinus Surgery
- Septoplasty
- Tympanoplasty
- Debridement
- Tonsillectomy
- Mastoidectomy
- Ear Drum Reconstruction
- Inspire Therapy
- Deviated Septum
- Nasal Polyps
- Sinusitis
- Tonsillitis
- Hearing Loss
- Tongue Tie
- Voice Disorders
- Chronic Ear Infections
- Obstructive Sleep Apnea
- Deviated Septum Surgery
- Allergic Rhinitis
- Ear Infections
- Otitis Externa
- Sleep Apnea
- Turbinate Hypertrophy
- Thyroid/Parathyroid Tumors/Adenomas
- Mucoceles
- Tinnitus
- Nasal Fractures
- Vocal Cord BOTOX Injections
- Chronic Nose Bleeds
- Eustachian Tube Dysfunction
- Sinus Cancer
- Smell and Taste Disorders
- Tympanic Membrane Perforation
- Thyroid Growths and Cancer
- Otitis Media
- Adenoids
- Snoring
Ratings and Reviews
4.7360 Ratings 121 Comments |
|
|---|---|
| Listened to me | 4.7 |
| Cared about me | 4.7 |
| Clearly explained my problem or condition | 4.7 |
| Included me in decisions about my care | 4.7 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- November 16, 2023 Dr Bates was excellent. I highly recommend him. I plan on moving my son into his care as soon as possible.
- November 15, 2023 Great doctor
- November 12, 2023 Dr. Bates was very warm and personable when he greeted me in his office that day. He kindly walked me through pre-op for my surgery the following day. He was very clear, knowledgeable and helpful with any questions that I had.
- November 8, 2023 Dr. Bates was professional and appropriately friendly, efficient but took the time necessary to examine me and explain all aspects of my medical issue. He made a plan of action and made sure I thoroughly understood it before completing the visit.
- November 8, 2023 Explained things well, listened to me, included me in decisions and treatment, cleaned his hands. Normally it is distracting for a provider to dictate his notes in front of me but he dictated where I could hear him and asked was it accurate which I appreciate.
- November 7, 2023 He explained everything to me. I felt confident in his care. I will see him for follow up in December.
- November 3, 2023 Dr Bates was very caring and listened to my concerns,
- November 1, 2023 I thought Dr. Bates was very professional, knowledgeable, considerate, and a good communicator. I was completely comfortable with him and how he approached the subject we were discussing. I developed confidence in Dr. Bates as our session progressed, and would not hesitate to have him perform the surgery necessary to implement the Inspire device on me. I look forward to my association with Dr. Bates.
- October 24, 2023 Only issue was that I had to wait over an hour to be seen, but they explained they were running late.
- October 21, 2023 Was very informative and listened to my concerns
- October 20, 2023 Dr Bates is the best! He is kind, considerate and listens!
- October 20, 2023 Cares about his patient. Takes time to explain
- October 19, 2023 Couldn't ask for anything better
- October 18, 2023 Dr. Bates genuinely cares, listens to concerns and takes a pragmatic approach to treatment options that are in the best interest of his patients.
- October 14, 2023 Very positive, thorough and compassionate. Offers recommendations and explains things well.
- October 13, 2023 Excellent professional Dr. Bates, he took any doubt out of my mine and assured me that he was going to do the best that could do. Thanks Dr. Dwight Bates.
- October 12, 2023 Dr. Bates is a kind and caring physician who thoroughly explains everything and listens carefully. He works with the patient to make the best decision about their care.
- October 11, 2023 Dr Bates is very pleasant and kind person. He is interested in your care and respects you questions and concerns. Excellent care.
- October 8, 2023 He is concerned about you as his patient. He is always upbeat and personable.
- October 3, 2023 Dr. Bates and staff are so courteous and efficient! Always!
- October 1, 2023 Very through, friendly, and professional.
- September 29, 2023 He was at least 30 minutes late for my appointment.
- September 22, 2023 He helped me understand the whole process
- September 21, 2023 Wish there were more follow through and a bit less dismissive attitude.
- September 19, 2023 Dr Bates is a great listener and really seems to care about his patient. When he did the surgery he explained everything that would be happening. I felt He was concerned about my well being and explained everything that was going to happen.
- September 15, 2023 He was extremely helpful in taking time to explain every aspect of my upcoming surgery
- September 1, 2023 One of the best Doctors I’ve ever met. Great bed side manor and so knowledgeable. Said a prayer before surgery and that was comforting.
- August 29, 2023 Dr. Bates is the best part of the experience! He has a warm personality that just makes you feel so comfortable. You want him to help and if he can he will tell you that! Then, explain it in detail what he can do and what you can expect and not expect from any procedures he performs! Would not hesitate to return and see him if i need to.
- August 23, 2023 Dr. Bates listened to my concerns and addressed them well. He was knowledgeable and explain things to me in a way I could understand it.
- August 18, 2023 Dr Bates is caring and thorough.
- August 11, 2023 Very professional and fully engaged in helping me. He was very conservative in his treatment plan and after checking the inside of my nostrils with a scope recommended that I try stopping medication which required a twice daily saline rinse. Will try this for two months and come back for a follow up!
- August 9, 2023 He listens well, includes me in decisions and tries his best to help me
- July 28, 2023 Pleasant personality. Through.
- July 28, 2023 My appointment was scheduled by Patricia, who was most helpful in understanding the need to see Dr. Bates. Dr. Bates saw me very quickly, listened to what had happened to me, gave me an exam and most of all reassured me.His caring, smiling face and personality would definitely recommend him to anyone needing an ENT
- July 26, 2023 He listened to my medical history like he cared nit like it was a regular routine visit. He Was very assuring in explaining my surgical procedure.
- July 26, 2023 Dr. Bates was extremely professional. He made a tremendous first impression. He alleviated all fears about meeting a new doctor.
- July 21, 2023 Dr Bates is one of the best. It is hard to get appointment but that’s what you get when you want the best.
- July 20, 2023 Dr Bates is very caring, listens and answers all questions.I have complete confidence in him.
- July 19, 2023 Dr. Bates has read my past medical history from other Atrium Health Providers. Very impressed that he had taken the time to be so informed of my past medical history and that helped to made a diagnoses. He was very friendly and listened to me.
- July 17, 2023 He seems to always find something else to talk about other than what I'm there for. I was annoyed and then to not hear my complaint as to why I was there.
- July 6, 2023 As a new patient with a persistent issue, felt heard, validated, and given opportunity to give my input. This is rare in current medical culture. Was given options on what direction to pursue. Look forward to getting results of tests and figuring out how to proceed and resolve. Grateful for their support!
- June 30, 2023 Very good. Listened and advised on my problem and care.
- June 11, 2023 Dr. Bates was friendly and caring and answered all my questions and explained to me, what were going to happen next and what to expect
- June 8, 2023 Dr. Bates was warm, friendly, congenial, and listened to my explanation of my situation. He provided an important diagnostic activity and clearly explained 3 reasonable options for me to consider as I move forward. Very helpful.
- June 7, 2023 Dr. Bates spoke in a very down to earth manner. I felt he listened to me and fully answered my questions
- June 7, 2023 He thoroughly explained the CT scan results and provided options for me to consider.
- June 4, 2023 Dr was observed as being sick. Dr. disclosed he was sick & the visit was the poorest of any specialist I visited my ENTIRE life.
- June 2, 2023 Excellent
- June 1, 2023 Everyone was very professional and nice. The place is clean and comfortable for your wait time which in my case was not very long. I would not hesitate to bring my child there for help and feel confident they can figure out the problem. Thanks for helping me with my problem.
- June 1, 2023 Undetermined
- May 30, 2023 I would recommend Dr. Bates to anyone. He's smart, professional, and really knows his stuff. He has great rapport-building skills.
- May 25, 2023 Dr. Bates was extremely attentive to my needs and allowed me to participate in the decision to try and determine the possible cause of my problem. He gave my alternatives and together we came to a conclusion on what I would do.
- May 24, 2023 explained my problem and possible remedy
- May 21, 2023 Getting a call returned from his office is difficult. One time it took a week and I’m trying now and it’s been 5 days. Only 1 time has the phone been answered when I’ve called.
- May 16, 2023 Good conversation about my issue and planning future treatment
- May 12, 2023 Dr. Bates was very attentive to my health issues and showed genuine concern about my treatment. Would recommend Dr. BATES for any ENT needs.
- May 12, 2023 One of the best MD’s ever!
- May 12, 2023 He is a very thorough and caring doctor. I would highly recommend him.
- May 10, 2023 Dr. Bates listened to my concern, took appropriate steps to evaluate the problem, explained what was necessary to further assess/correct the problem, and corrected the problem! He was very thorough in explaining every step and is a kind, compassionate person. I have confidence in recommending him to anyone who needs ENT care.
- May 9, 2023 Dr. Bates explained the condition and treatment very well and answered all of our questions.
- May 9, 2023 Dr. Bates is a physician who listens to me about my concerns. He explains what treatments I need for my health problems. I expect only the best care from Dr. Bates and that I get every visit.
- May 5, 2023 Very nice helpful.
- May 3, 2023 Very personable and thorough.
- April 29, 2023 ????
- April 27, 2023 Got an appointment in a timely manner. Problem was episodes of Vertigo. Spent time listening to what had been happening and concluded it could be a neurological and suggested I be evaluated by a neurologist. Already have an appointment.
- April 27, 2023 Efficient, informative and an excellent doctor/patient manner.
- April 9, 2023 Dr. Bates was delightful and kind. Helpful and informative.
- April 6, 2023 Personable, friendly, knowledgeable. He was easy to talk with and understand.
- March 31, 2023 Professional, caring, knowledgeable, thorough and friendly
- March 30, 2023 Dr. Bates is very caring, listens to your concerns and addresses the problem. He gave me a treatment plan which started on the same day with CT scan within 20 minutes right there in their office. I am sure that Dr. Bates is the best ENT in Greensboro, maybe even in the entire state.
- March 27, 2023 Great surgeon and a good Christian man.
- March 26, 2023 The doctor Bates was very understanding, and caring and patient concerning.
- March 26, 2023 He explained my upcoming surgery, in language that was very easy to understand, and also explained possible complications. All questions answered
- March 21, 2023 superb care
- March 18, 2023 Personable, consummate professional. Offered test, made me comfortable. Friendly and knowledgeable.
- March 17, 2023 Changed my quality of life. Procedure stopped chronic cough and improved swallowing. Pleasure to be in his care
- March 16, 2023 Very attentive, professional and superb personality. Hope this is a WF trait.
- March 14, 2023 He talked to me and said everything will be alright
- March 14, 2023 Check in is absolutely insane!!!!! There were there people in line and I stood in the same line for over 10 minutes. The lady upfront took a patient and then got up and had to do stuff and then sit back down and wait before taking someone else. At this point there are 5 plus people waiting. The checkout lady took me to check me in and she was training a young lady who bless her heart is learning but it's hard on patients when they are sick and hurting and we have to battle parking then wait that long ! The nurses and Dr Bates are amazing but check in entirely too slow
- March 10, 2023 Dr. Bates is such a nice person! He came highly recommended to me and now I see why!
- March 10, 2023 Great bedside manner, knowledgeable and professional.
- March 10, 2023 Extremely professional and very easy to talk to
- March 10, 2023 He listened, wasn't rushed, and explained the options well.
- March 10, 2023 Dr. Bates was very nice . He took time with me and explained exactly what was going on with my health. Would recommend him highly. Thank you.
- March 10, 2023 Good doctor
- March 10, 2023 Dr Bates listen to me as I stated my concerns and I was able to leave assured and the problem that I was experiencing I enjoyed his personality and making the visit as comfortable as possible
- March 7, 2023 Very pleasant experience.
- March 1, 2023 Dr Bates is a very caring doctor. I have really glad I chose him as my ENT doc
- March 1, 2023 Dr. D. Bates is the best
- February 28, 2023 Great Dr.
- February 27, 2023 I have seen Dr. Bates on several occasions, and he is very caring and friendly. I like the way Dr. Bates explains the issue, how he intends to treat the issue and always says call if you have a problem.
- February 27, 2023 Very nice - very helpful. Good personality.
- February 24, 2023 I was a new patient with Dr. Bates. I appreciated that he took the time for me to share about my ear complications. He was very kind and thorough in diagnosing the issue at hand.
- February 23, 2023 Professional, knowledgeable, and caring
- February 15, 2023 Dr Bates is amazing! Very warm and outgoing personality. Makes you feel comfortable. Very knowledge and explains things perfectly. Very open to any questions or concerns.
- February 13, 2023 He has a gentle hand with the light he runs down my nose.
- February 9, 2023 Dr explained all my options in detail. He is a good listener. I enjoyed my visit with him
- February 9, 2023 Dr. Bates was very freindly, polite and professional. He took the time to listen and explain to me what the situation was.
- February 9, 2023 Excellent listener, obvious concern for patients.
- February 2, 2023 Very pleased with Dr Bates. He was very professional and courteous
- February 2, 2023 Dr. Bates listened to my concerned and answered all my questions, gave me all my options and explained everything to me. I would highly recommended Dr. Bates and his staff to my friends or family members when needed!
- January 31, 2023 Dr. Bates was awesome and made sure we understood everything.
- January 30, 2023 I love Dr Bates bedside manner
- January 29, 2023 I have never had a bad experience. I rarely have to wait more than 5 minutes in the waiting room. The staff is always friendly and interactive. Dr. Bates is great and comes highly recommended. He genuinely cares about my daughter and is very knowledgeable.
- January 26, 2023 This otherwise perfect visit was tarnished by your outdated mask policy.
- January 26, 2023 As a last resort for assistance with chronic pain issues for the last years, I chose to seek out one more opinion (after multiple visits to Baptist, Duke, Cone, etc). I was referred to Dr. Bates by my primary physician. He answered all of my questions, listened to my concerns and the concerns of my son who was with me. He offered the best explanations of my condition. and he was very kind and thoughtful.
- January 20, 2023 Very professional and very professional and experienced
- January 12, 2023 Appreciated Dr. Bates’ friendliness and concern for my possible need of Inspire surgery. He was thorough in his presentation and included me in this remarks and possible reasons as to whether this was a surgery that might be one that I qualify for. Liked him very much and will certainly recommend him to future potential patients.
- January 11, 2023 Very attentive to my problem. Llistened attentively. Exam was through. He included my thoughts as to the treatment plan for my ear problems. Will return for follow up as suggested.
- January 10, 2023 Good guy
- December 29, 2022 experienced and caring
- December 28, 2022 I love Dr Bates bed side manner. Glad I chose him as my ENT doc
- December 27, 2022 Great bedside manner, friendly, knowledgeable, listens to your concerns and very professional.
- December 24, 2022 Dr Bates listened to me and provided information and options. He did not dismiss my symptoms!
- December 23, 2022 Very good visit
- December 20, 2022 He was so caring and explained everything about the surgery very happy
- December 17, 2022 Dr Bates was great. The staff needs to catch up the process. Still not sure if I am set up tests before surgery date
- December 17, 2022 Dr. Bates has been my ENT doctor for several years. He always explains things in detail and is clear about the best treatment for me. Will NOT change to another doctor!
- December 9, 2022 Dr. Bates is a very professional, knowledgeable and caring physician. He gives me his complete attention and explains things so I can understand. He is easily one of the best Dr's. I have ever had.
- December 6, 2022 I would definitely recommend Dr Bates.
- December 1, 2022 Good doctor
Locations
Ear, Nose and Throat Associates - Greensboro
Formerly known as Greensboro Ear, Nose and Throat Associates
Credentials
Education
- MD, Wake Forest School of Medicine, 2001
Internship
- Wake Forest Baptist Health, 2002
Residency
- Wake Forest Baptist Health, 2006
Board Certifications
- American Board of Otolaryngology - Head and Neck Surgery
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC