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Visitor Restrictions Update: Because flu & RSV cases are on the rise, starting November 16, children 12 and younger may not visit hospitals, certain inpatient facilities and all emergency departments at this time. Brenner Children’s Hospital will continue to limit the age of visitors to those 18 and older. Learn more.

Dwight D. Bates, MD

  • ENT/Head and Neck Surgery
Dwight D. Bates, MD

Dwight D. Bates, MD

  • ENT/Head and Neck Surgery

Conditions and Treatments

  • Allergic Rhinitis
  • Chronic Nose Bleeds
  • Deviated Septum
View More
4.8 (236 Ratings)


Adult Provider



Skip Jump Links

    Conditions and Treatments

    • Ear Tubes (Tympanostomy Tubes)
    • Resection
    • Turbinate Reduction
    • Sinus Surgery
    • Septoplasty
    • Tympanoplasty
    • Debridement
    • Tonsillectomy
    • Mastoidectomy
    • Ear Drum Reconstruction
    • Inspire Therapy
    • Deviated Septum
    • Nasal Polyps
    • Sinusitis
    • Tonsillitis
    • Hearing Loss
    • Tongue Tie
    • Voice Disorders
    • Chronic Ear Infections
    • Obstructive Sleep Apnea
    • Deviated Septum Surgery
    • Allergic Rhinitis
    • Ear Infections
    • Otitis Externa
    • Sleep Apnea
    • Turbinate Hypertrophy
    • Thyroid/Parathyroid Tumors/Adenomas
    • Mucoceles
    • Tinnitus
    • Nasal Fractures
    • Vocal Cord BOTOX Injections
    • Chronic Nose Bleeds
    • Eustachian Tube Dysfunction
    • Sinus Cancer
    • Smell and Taste Disorders
    • Tympanic Membrane Perforation
    • Thyroid Growths and Cancer
    • Otitis Media
    • Adenoids
    • Snoring

    View

    Ratings and Reviews

    4.8

    236 Ratings 135 Comments

    Listened to me 4.8
    Cared about me 4.8
    Clearly explained my problem or condition 4.8
    Included me in decisions about my care 4.8

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • January 31, 2023 Dr. Bates was awesome and made sure we understood everything.
    • January 30, 2023 I love Dr Bates bedside manner
    • January 29, 2023 I have never had a bad experience. I rarely have to wait more than 5 minutes in the waiting room. The staff is always friendly and interactive. Dr. Bates is great and comes highly recommended. He genuinely cares about my daughter and is very knowledgeable.
    • January 26, 2023 This otherwise perfect visit was tarnished by your outdated mask policy.
    • January 26, 2023 As a last resort for assistance with chronic pain issues for the last years, I chose to seek out one more opinion (after multiple visits to Baptist, Duke, Cone, etc). I was referred to Dr. Bates by my primary physician. He answered all of my questions, listened to my concerns and the concerns of my son who was with me. He offered the best explanations of my condition. and he was very kind and thoughtful.
    • January 20, 2023 Very professional and very professional and experienced
    • January 12, 2023 Appreciated Dr. Bates’ friendliness and concern for my possible need of Inspire surgery. He was thorough in his presentation and included me in this remarks and possible reasons as to whether this was a surgery that might be one that I qualify for. Liked him very much and will certainly recommend him to future potential patients.
    • January 11, 2023 Very attentive to my problem. Llistened attentively. Exam was through. He included my thoughts as to the treatment plan for my ear problems. Will return for follow up as suggested.
    • January 10, 2023 Good guy
    • December 29, 2022 experienced and caring
    • December 28, 2022 I love Dr Bates bed side manner. Glad I chose him as my ENT doc
    • December 27, 2022 Great bedside manner, friendly, knowledgeable, listens to your concerns and very professional.
    • December 24, 2022 Dr Bates listened to me and provided information and options. He did not dismiss my symptoms!
    • December 23, 2022 Very good visit
    • December 20, 2022 He was so caring and explained everything about the surgery very happy
    • December 17, 2022 Dr Bates was great. The staff needs to catch up the process. Still not sure if I am set up tests before surgery date
    • December 17, 2022 Dr. Bates has been my ENT doctor for several years. He always explains things in detail and is clear about the best treatment for me. Will NOT change to another doctor!
    • December 9, 2022 Dr. Bates is a very professional, knowledgeable and caring physician. He gives me his complete attention and explains things so I can understand. He is easily one of the best Dr's. I have ever had.
    • December 6, 2022 I would definitely recommend Dr Bates.
    • December 1, 2022 Good doctor
    • November 30, 2022 Only good things about Dr. Bates. I
    • November 23, 2022 See previous comments! Great doctor!
    • November 22, 2022 Yep looking forward to seeing you soon
    • November 18, 2022 Dr Bates was very helpful and took his time. He was very pleasant and easy to talk with.
    • November 16, 2022 Dr. Bates made me feel like he really cared about my well being. He is professional and extremely knowledgeable. I would highly recommend him to others.
    • November 12, 2022 Dr. Bates listens to you and cares for you.
    • November 4, 2022 Won??t be back
    • October 29, 2022 Dr Bates very transparent, truthful and friendly
    • October 29, 2022 Awsome Dr.
    • October 27, 2022 I am satisfied with my visits there. Sometimes, there is a little too long wait in line to check in; but, once I get to their station, they are fine.
    • October 26, 2022 Excelente doctor, muy amable y me explico muy claramente mis opciones.
    • October 25, 2022 Wish he was my full time doctor. He acts like a human
    • October 21, 2022 The physician did a great job but I would work on the staff in this clinic
    • October 20, 2022 Dr. Bates has an excellent manner, is knowlegeable and caring, listens well and has a sense of humor.
    • October 18, 2022 My second visit with Dr Bates and I requested him due to his knowledge and attitude
    • October 11, 2022 When Dr Bates came in before my daughter procedure he ask if he could do a prayer that??s when I knew my daughter was in good hands.
    • October 7, 2022 He was very professional
    • October 6, 2022 Excellent care provider. Also took the time to ask questions and really listen to my answers.
    • October 5, 2022 Dr. Bates is always on schedule and seems to know right away what the problem is and has good solutions. He is personable and caring. I always feel he is going to do his very best to help me with whatever health issue I am having.
    • October 4, 2022 Listen to my concerns and explained things so I understood what was going on with my issues. Very friendly with a happy attitude and great bedside manner.
    • September 28, 2022 Excellent!
    • September 28, 2022 Very professional and attentive
    • September 27, 2022 Positive, enthusiastic, courteous and comforting
    • September 16, 2022 Dr. Bates was very nice, knew what he was doing and was very caring and took time to explain everything.
    • September 13, 2022 Did an excellent job explaining my situation and indicating how he and his staff could help in the future.
    • September 8, 2022 Dr. Bates and I reached a satisfactory conclusion on how to continue to treat my issue. I have every confidence that it will be successful and that I can contact him again if I have further questions.
    • September 7, 2022 Bright, friendly, not condescending. Willing to work with me.
    • September 5, 2022 Patience, explains everything about your medical problem.
    • September 1, 2022 Dr Bates is as good or better than any I have seen I would like him as my regular doc.
    • September 1, 2022 Dr. Bates provides a thorough explanation of each procedure. His surgical team gravitates to his leadership and outstanding abilities.
    • August 28, 2022 High five Dr. Bates.. Your the best! Amy
    • August 28, 2022 He listened to my needs before and after and gave me what he thought was a proper diagnosis to help treat my concerns. He has a great bedside manner and I wish more doctor's would be that way. Patient and kind.
    • August 28, 2022 Dr. Bates generally cares about his patients. I give all praise cause he has helped though some trying times with this Trach. God always shine light on him. ?%?????%????
    • August 27, 2022 Dr Bates explain everything to me .He was very helpful .A great doctor
    • August 26, 2022 I felt like I will be taking care of
    • August 25, 2022 Dr Bates has an amazing bedside manner. He is very calming to the patient alleviating anxiety. He listened carefully to my concerns, explained the procedure he did, results, recommended treatment, and any follow up needed. I wish all doctors were like him.
    • August 25, 2022 Great experience meeting with Dr Bates. Very personable and knowledgeable. I was very impressed with him and his credentials. I feel confident that he has chosen the correct procedure for me.
    • August 23, 2022 Very professional, friendly, knowledgeable and wonderful bedside manner. Very impressed by him and would recommend him to friends.
    • August 8, 2022 Wonderful. Listened to me. Explained my situation. Very personable.
    • August 7, 2022 Dr. Bates always listens and explains things very well. He also makes you feel at ease. He is very knowledgeable and positive.
    • August 4, 2022 Dr. Bates I very thorough with a great bedside manner. He listens well and explains the options very thoroughly.
    • August 3, 2022 Great experience with Dr. Bates
    • July 31, 2022 Great insight
    • July 29, 2022 Dr.Bates is awesome. He generally kept us informed every step of the way of our daughters tonsil/ adenoid removal. He prayed with us before our child's surgery. He was down to earth and we liked that the most.
    • July 26, 2022 Dr. Bates accessed everything, listened and did the necessary steps to find out what was causing my problem. He took the necessary time after the tests to explain and show me the test results. He did not rush and was very thorough. He valued my opinion on the treatment plan he outlined for me. Very Pleased
    • July 26, 2022 I felt comfortable talking to him and he east to understand. Sometimes us seniors have a difficult understanding procedures but he was easy to talk to.
    • July 13, 2022 Dr Bates put me completly at ease Explained what my problem was and gave me several options
    • July 12, 2022 Dr Bates is a great doctor.
    • July 7, 2022 Very knowledgeable and professional, but also friendly and enjoyable to talk to
    • July 6, 2022 Didn't do anything, but look. Ask me after next visit
    • July 2, 2022 No dancing gets to the point
    • July 1, 2022 He was Very professional September listen to my concerns
    • July 1, 2022 Dr. Bated was amazing! Right off the bat you could tell he was great with kids and very personable. Would recommend him to anyone. My son even gave him a hug around the neck, and he doesn??t do that with strangers! Super impressed with everyone here!
    • June 30, 2022 Very good doctor and explained what I need to do next about Inspire.
    • June 23, 2022 I really like him. He is very friendly. He also comes across as being very competent.
    • June 23, 2022 Dr. Bates is a great doctor. He really listens to you.
    • June 22, 2022 Understanding,explanatory precise caring
    • June 16, 2022 He was great ,friendly and got me in and out thank you doctors bates
    • June 10, 2022 My appointment with Dr. Bates was very knowledgeable. He listened and advised, making the visit helpful and informative.
    • June 9, 2022 Dr Bates listened to my comments and included me in the decision on how to best proceed in treating my condition.
    • June 5, 2022 Dr. Bates spent time with me and I did not feel rushed. He was very attentive to my needs & health.
    • May 28, 2022 Dr Bates was very friendly,very informative, very professional, quite knowledgeable, and made me feel like everything was going to be all right. He had the bluest eyes I have ever seen! I would recommend him to anyone.
    • May 26, 2022 He listened to my issues and addressed each one. Gave me directions how to care for and to hopefully remedy the my problems.
    • May 26, 2022 Dr Bates took the time to listen to me and talk with me. He never made me feel like he was in a rush to get to the next patient. He gave great suggestions and options.
    • May 25, 2022 Good
    • May 25, 2022 Loved meeting Dr Bates
    • May 24, 2022 I love Dr. Bates and everyone at the clinic. He has been there for me when I didn't even I didn't know I was. He is the biggest part of my recovery. I just want to tell him thank you for being my inspiration to keep fighting for myself.
    • May 23, 2022 Dr Bates was wonderful, explained the problem and what procedures he was going to do to help the problem. Very caring and concerning.
    • May 19, 2022 As always Dr. Bates was cheerful and easy to talk with. He explained what was going on with my condition and we chatted about follow up plans.
    • May 17, 2022 Dr Bates is very professional and kind.
    • May 15, 2022 I??m gonna follow up on his advise and hope that the hearing aids will help the constant ringing in my ears.
    • May 14, 2022 Dwight Bates, MD Is An Extremely Well Educated @ unc & Wake Forest He Correctly Answered All My Questions. He Gets Extra Praise From Me Because His Dad Graduated From Georgia Tech Two Years Before I Did.
    • May 13, 2022 Dr.Bates was really thorough with my situation and explained to me well the process he would take
    • May 12, 2022 Listened to and addressed my concerns. Transparent explanation of recommended procedure and outcome
    • May 11, 2022 Nice friendly doctor that knows things that in what he specialize in and if he??s not certain he will Refer you to someone that specializes in the area that he??s not certain about. Overall he would just like to see your cares address to give you comfort.
    • May 6, 2022 He was awesome and really took time out to answer my questions and explain his answers
    • May 4, 2022 Very friendly and straightforward
    • May 2, 2022 Dr. Bates is a caring Physician who listens to me carefully and ask questions as if to include me in any discussion on my ENT problem concerns. A very caring MD
    • April 27, 2022 Caring. Professional.
    • April 27, 2022 Dr. Bates is awesome. He is knowledgeable and friendly.
    • April 24, 2022 Professional and courteous
    • April 20, 2022 Really liked his knowledge
    • April 16, 2022 Dr. Bates seems to be very caring and knowledgeable. A very friendly and professional man. I put my trust in him and all hte staff at Greensboro ENT.
    • April 8, 2022 Very personalble
    • April 6, 2022 The guy is a wonderful human being and doctor.
    • April 6, 2022 He is awesome and my child likes him and she hates doctors. That shows how good he is.
    • April 5, 2022 Dr. Bates was very caring and he also listened to my concerns and gave me information that would help in the on going care of my ears.
    • April 5, 2022 Anyone needing an ear doctor, he is great. I'm not afraid to go to him. He fixed My ears so I can wear hearing aids , again. Another doctor had really messed them up. He's terrific!!!
    • March 30, 2022 Great Dr because he listens and cares !
    • March 26, 2022 Dr.Bates was very good. He is working on my problem
    • March 23, 2022 Dr. Bates is a very knowledgeable physician and discussed my options and timeline for the Inspire Sleep device.
    • March 23, 2022 I have been seeing Dr Bates for many years. He has always taken good care of me and given me honest advice and listened to me
    • March 16, 2022 This was my first visit with Dr. Bates. He scheduled me for X-rays to see if they would reveal why my sense of taste/smell is gone besides my parkinsons diagnosis.
    • March 11, 2022 I did not know I had impaired hearing.
    • March 11, 2022 Dr Bates was friendly and took the time to explain my issue.
    • March 11, 2022 Very pleased with visit
    • March 9, 2022 Dr. Bates is the best!!
    • March 9, 2022 I like Dr. Bates because he listens to what you have to say. So he can understand what your problem is.
    • March 7, 2022 Very kind and knowledgeable.
    • March 7, 2022 With being told by him he would not operate bc I smoke and then sends me to the practice out in Winston where I was told before I even scheduled the appointment bc I asked that they operate on people who smoke all the time was beyond me. I kept talking to him about the ear plugs I had to wear at work but he told me it was fine to wear them but when it started causing pain and I refused to quit smoking he basically just showed me the door.
    • March 4, 2022 Thank you Dr. Bates for being so caring. First ENT experience were I didn't feel tortured. You did a great job and made me feel very comfortable thru the entire procedure.
    • March 2, 2022 He patiently reassured me about an ENT question that was not the primary reason for my visit. I appreciated that. I didn??t feel rushed.
    • February 23, 2022 Dr Bates is extremely pleasant to work with and discuss my issues. He listens to me and doesn??t get all wrapped up in ???doc speak??.
    • February 18, 2022 Dr Bates is the best, he takes time to listen to your needs and offers his best solution to help you so you walk away feeling that you got the best help available!!?%?
    • February 16, 2022 Knowledgeable doctor; very pleasant in demeanor
    • February 16, 2022 Dr Bates has been completely prepared, successfully performed the Inspire implant, and has been great to work with. Five stars.
    • February 11, 2022 Dr. Bates always sees me no matter how long it has been between visits. I like his manner of taking care of you. Will return when needed
    • February 11, 2022 Dr. Bates was very nice and explained everything well.
    • February 9, 2022 The office and parking were very convenient for me. Three people checking in patients made check in very efficient. Check out was quick and easy. All and all making the visit short, quick, and easy sends a message that my time is important and the office and doctors are organized and competent!
    • February 8, 2022 Dr. Bates takes his time with me and understands my condition. I've had hearing issues since I was a baby, so he knows when I have an issue, it's real.
    • February 8, 2022 He's a good guy. I like him and have already referred on friend to try and see him.
    • February 8, 2022 He was concerned and was thorough in his care
    • February 6, 2022 Dr Bates is friendly, interacts well with my child and explained our current status as many times as I needed.
    • February 6, 2022 Dr Bates is wonderful
    • February 4, 2022 Dr Bates takes my complaints seriously and is taking steps to determine the cause of my problem instead of just treating the symptoms

    Locations

    Ear, Nose and Throat Associates - Greensboro

    Formerly known as Greensboro Ear, Nose and Throat Associates

    Address

    1132 N. Church St.

    Suite 200

    Greensboro, NC 27401

    Get Directions

    Appointments

    336-379-9445
    336-691-1704 (FAX)
    Ear, Nose and Throat Associates - Greensboro

    Credentials

    Education

    • MD, Wake Forest School of Medicine, 2001

    Internship

    • Wake Forest Baptist Health, 2002

    Residency

    • Wake Forest Baptist Health, 2006

    Board Certifications

    • American Board of Otolaryngology - Head and Neck Surgery

    Positions

    • Physician - Wake Forest Health Network

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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    Wake Forest Baptist Health does not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, disability or source of payment. 

    Learn more about our nondiscrimination policy and services available to you.

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    Wake Forest Baptist Health, Medical Center Boulevard, Winston-Salem, NC 27157. All Rights Reserved.

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    The more ratings a provider receives, the more accurate and statistically reliable the data is. Providers with less than 30 ratings may not have patient ratings listed on their profiles.
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