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Candace Crossno Friedman

  • Speech-Language Pathology
Candace Crossno Friedman

Candace Crossno Friedman

  • Speech-Language Pathology

Conditions and Treatments

  • Swallowing Disorders
  • Globus Sensation
4.9 (90 Ratings)


Adult Provider



Skip Jump Links

    Conditions and Treatments

    • Laryngectomy
    • Swallowing Disorders
    • TEP
    • Globus Sensation
    • Swallowing Therapy

    Ratings and Reviews

    4.9

    90 Ratings 60 Comments

    Listened to me 4.9
    Cared about me 4.9
    Clearly explained my problem or condition 4.9
    Included me in decisions about my care 4.9

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 22, 2023 I recommend Candice to everyone. She is just a bright light of sunshine every time I see her. She is so honest, straight forward when answering your questions and she listen to you and will comfort you when your down and bring your spirit back up.
    • March 15, 2023 Very knowledgeable and caring. She doesn’t dictate, but discusses options etc. Glad she’s on my team!
    • March 14, 2023 Candace is an awesome care provider. She is definitely a great asset to care team!
    • March 13, 2023 Explain visit very precise.
    • March 3, 2023 Candace was professional, friendly and made me feel comfortable with the procedure.
    • March 1, 2023 Very helpful and very informative
    • February 28, 2023 Candace is knowledgeable, compassionate, understanding, and caring. She treated me with great care & respect!
    • February 26, 2023 Ms. Friedman, Delightful and very informative and most of all she listened to what you had to say.
    • February 23, 2023 Candace is great and she knows her job VERY WELL! Thank you for making me feel like I MATTERED!! :):)
    • February 21, 2023 Candace was very helpful and professional.
    • February 21, 2023 SHE IS THE SWEETEST AND VERY PROFESSIONAL . I WOULD RECOMMEND HER TO EVERYONE. THANK YOU.
    • February 15, 2023 Candace was very knowledgeable and explained everything to me. She went over my results and was very caring and compassionate.
    • February 8, 2023 Candace is very knowledgeable & makes everyone feel comfortable while she is working with them
    • January 29, 2023 I would highly recommend Candace Friedmand, MS, CCC-SLP, BCS-S. She's very pleasant and easy to understand.
    • January 20, 2023 I trust her with any health problems I may have .
    • January 19, 2023 Candace and her team have always taken the time to explain problems that I am having and what I need to be doing to help resolve these problems.
    • January 18, 2023 She has a wonderful personality. She goes the extra mile to make sure that everything is perfect. I always enjoy seeing her. Thank you for having her
    • December 31, 2022 Very nice professional and easy to talk to about my condition and concerns! I love candace!
    • December 8, 2022 Candace spent a great deal of time with me. She was very attentive and helpful. Even though I have been using the Electrolarynx for several years she gave me additional suggestions and advice to make it easier. Very pleased!
    • November 22, 2022 She was competent, professional and caring.
    • November 8, 2022 Very nice! She explained everything to me!
    • November 6, 2022 Candace is very lntelligent & is & always has been very efficient also very friendly !!
    • October 14, 2022 She is just the best , I feel safe in her care .
    • October 13, 2022 more than just a doctor, she is a friend and i trust her.
    • October 12, 2022 Candice is so helpful, patience, and takes her time with her patient. She is always up-beat, Smiling, Happy and Greets you with High Spirits
    • October 6, 2022 Candace was very helpful and explained things clearly.
    • October 5, 2022 Candace goes beyond the requirements. Very knowledgeable and friendly. Makes the appointment very comfortable!
    • October 2, 2022 Candace was very kind, caring and she exemplifies the true meaning of Patient Care! Candace is AWESOME!
    • September 28, 2022 Candace was very caring and helpful.
    • September 27, 2022 Very helpful and knowledgeable of her job!
    • September 14, 2022 She was very patient with me and carefully explained the exercises as they related to my condition
    • September 8, 2022 Candace has been very honest, helpful and goes that extra mile to help me get all me answers complete and suggest different ways to go about things. she is very knowledgeable and gives you 100 % of her time
    • August 18, 2022 an old friend. great to see her. she is the best.
    • August 16, 2022 Candace deserves 5 gold stars and a raise@
    • August 16, 2022 Candace is very sweet She explains things that you can understand and she is very experienced at what she does She will also listen to what you need to talk about
    • August 10, 2022 Very knowledgeable of her job, very thorough in all aspects ofy examination.
    • August 7, 2022 She was very informative and helped me thru the test.
    • August 4, 2022 Great
    • August 3, 2022 Wonderful
    • August 2, 2022 Extremely knowledgeable,super caring and friendly..top notch!
    • July 25, 2022 Candice Friedmand, MS, CCC-SLP, BCS-S Was very caring and explained each step she was doing it. In addition, she found me something gluten free for her testing. Then she showed me the video explaining what happened during her test.
    • July 21, 2022 Candace Friedmand does her job exceptionally well, not just from a technical aspect, but from a people perspective. She listens well and is empathetic about what the PERSON (not just the "patient") is dealing with.
    • July 8, 2022 She is the best , wish she was my granddaughter !
    • July 7, 2022 She was great
    • July 1, 2022 Very nice and very professional. Knowledgeable. Friendly.
    • June 23, 2022 Candace gave a very detailed explanation of the function and operation of the various throat muscles in the process of swallowing, first using throat diagrams and then the TV pictures of my throat in action.
    • June 10, 2022 Very professional !!
    • June 8, 2022 She is the best with information and caring.
    • May 19, 2022 love them
    • May 16, 2022 Candace explained issues I needed clarification on & was thorough in her exam. Liked interacting with her immediately.
    • May 11, 2022 Was very nice and helpful and listened and addressed my problem
    • May 5, 2022 I learned a lot,and hope to learn even more with classes .
    • May 5, 2022 All I can say is she treated me with patience and kindness , explained ever thing about the test. She was excellent
    • May 4, 2022 Very friendly, personable and caring provider. Explained everything she was going to do prior to procedure as well as during procedure to make sure I was comfortable and okay. Highly recommend.
    • May 3, 2022 Wonderful. Very helpful.
    • April 26, 2022 Candace was wonderful.
    • April 21, 2022 Very sweet lady She knows exactly what she is doing
    • April 20, 2022 Very friendly and calm. Reassured me on all procedures done.
    • April 7, 2022 Again, Dr. Friedman was above and beyond in her knowledge, care, listening, and helpfulness!
    • April 3, 2022 Candace Friedmand, MS is very knowledgeable and kind. She made certain I knew how to perform my swallowing exercises. I am very grateful for her care.

    Locations

    Voice and Swallowing Center

    Address

    131 Miller St.

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-716-4161
    Voice and Swallowing Center

    Hearing and Speech - Medical Plaza Miller

    Address

    131 Miller St.

    2nd Floor

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-716-3103
    336-716-8161 (FAX)
    Hearing and Speech - Medical Plaza Miller

    Credentials

    Positions


    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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