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Atrium Health Wake Forest Baptist
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Deniece D. Heller, APRN, FNP-BC, MSN
  • Plastic and Reconstructive Surgery
Deniece D. Heller, APRN, FNP-BC, MSN

Deniece D. Heller, APRN, FNP-BC, MSN

  • Plastic and Reconstructive Surgery
4.9 (115 Ratings)


Adult Provider



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    Ratings and Reviews

    4.9

    115 Ratings 46 Comments

    Listened to me 4.9
    Cared about me 4.9
    Clearly explained my problem or condition 4.9
    Included me in decisions about my care 4.9

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • August 10, 2023 She is caring and personable. She makes sure you are comfortable and have the information you request.
    • August 1, 2023 Deneice was kind and compassionate. She didn’t push me to make a decision but helped me find a solution for my son and helped me weigh out several different options. I felt heard and that is rare these days!
    • July 14, 2023 Very nice very cooperative of what I was needing to ask
    • July 13, 2023 She is the best y'all have by far! I'll reschedule appointment to make sure I get her every time!
    • June 20, 2023 Very personable, knowledgeable, approachable.
    • June 16, 2023 I am very blessed to have such a great Oncology Team as I go through things I have never had to experience. They are so helpful for such a overwhelming thing to go through. We have some of the greatest doctors at Wake Forest. Anyone who I have come in contact with has been wonderful.
    • June 3, 2023 Love her-- very friendly and loves her patients
    • June 2, 2023 She was extremely knowledgeable about the procedure that I was requesting. She made me feel comfortable and acknowledged my opinions. She gives an wonderful first impression for the area of the hospital.
    • May 18, 2023 Deneice is Amazing! She always has a positive point of view and explains everything so that you fully understand. I have never had a bad experience with her or anyone in this office.
    • May 16, 2023 She was perfect! I couldn’t have asked for a better FNP! She listened to me and she gave me great advice and I felt super comfortable and understood everything she talked to me about! Absolutely fantastic!
    • April 25, 2023 Very helpful, professional and caring Listened to our concerns and answered all our questions. Would highly recommend.
    • April 25, 2023 She is a really nice provider that throughly explained everything to me about what was going on with my child.
    • April 19, 2023 She was very down to earth and understanding with my child’s needs.
    • April 12, 2023 Dr. Deneice was a sweet lady and very generous and comprehensive
    • April 11, 2023 Dr. Heller addressed our child's issue, explained the benefits of possible treatment, and took into much consideration our ability as parents to make the ultimate decision on our child's care. She was very knowledgeable and professional.
    • April 6, 2023 She was very caring and listened to me. She made sure that everything was covered and that I understood everything from the recent surgery that I had. She was very professional and made me feel like I was important.
    • April 5, 2023 Deneice Heller has been a key provider in my breast surgery recovery. She has displayed the utmost professionalism and personal care during each of my visits. She is making my recovery process so much easier since I know I can trust her 100%. Karr1967
    • March 28, 2023 Very sweet and friendly and open minded about our sons issues and concerns. Will definitely be recommending her
    • March 23, 2023 Deneice has provided me with excellent care. She is friendly and always listens to my concerns or needs. Her bedside manner is amazing along with her expert knowledge. She is top notch.
    • March 23, 2023 Absolutely perfection! Kind, knowledgeable and easy to talk to.
    • March 21, 2023 Thanks to them I have my foot
    • March 16, 2023 She takes time to really make you feel like the most important patient at the time. She cares about her patients
    • March 2, 2023 She is Awesome,Careing,the best. We Love her!
    • February 22, 2023 Deneice is always so patient and personable! She has played a huge role in making my experience in the mastectomy and reconstructive process a pleasant one, given the situation.
    • February 22, 2023 Deneice was very helpful in explaining my child’s condition to me and all possible options moving forward. She made me feel confident in our next steps for him and I felt that she truly cared for his needs and mine as his Mom.
    • February 17, 2023 Very caring , answered all questions, and addressed all concerns
    • February 16, 2023 Friendly, gracious and professional. The best!!
    • February 14, 2023 Absolutely loved how much care she showed for my concerns about my sons head-shape. She listened to me and gave me some comfort and relief from worrying. So thankful we got Deneice for my son’s care.
    • February 8, 2023 I have had a relationship with Deneice for 5 years now since they first found my cancer she is an amazing, caring provider. She takes time to listen, she knows you, she knows your family, she asks the right questions and tries to make you as comfortable as possible she is the best!
    • February 7, 2023 We were so happy with our experience with Deneice Heller. She was so kind and caring towards my baby, just being so friendly and making him smile while also answering all of our questions. She was happy to explain everything (even twice when we needed it!) and just reassured both my husband and I. I would highly recommend her based on this one appointment.
    • January 26, 2023 She is just a all around great person. I can tell she genuinely cares about people. She is very great at her job.
    • January 25, 2023 She is a really good doctor that listened and took her time evaluating my baby.
    • January 22, 2023 She listens, was very kind, and makes you feel like the time she spends with you is very important.
    • January 12, 2023 She’s the BEST!!
    • January 12, 2023 I really love how caring and passionate she is when it comes to her clients she she’s always in good spirits.
    • January 11, 2023 Denise Heller, FNP is compassionate and genuine! She makes me feel comfortable and confident in the care I am receiving.
    • December 14, 2022 Muy buena persona amable y trato muy bien ami hijo y me dio respuestas que me confortaron muy bien
    • December 14, 2022 Thank you for treating patients with kindness and respect and taking time with patients so we do not feel like a number but feel that our care is important!
    • December 8, 2022 I was glad to meet Deneice not sure if I had before but she was super nice and answered my questions.
    • December 7, 2022 D Heller is such a wonderful, kind and thorough nurse. She remembered that I live alone and was very considerate about my treatment plan and how best to achieve best results. She is very supportive.
    • December 3, 2022 She took her time to explain and answer all of our questions.
    • December 1, 2022 Deneice is an excellent provider. She has always made me feel as I were her only patient for the day. She takes time with me and discusses any issues I have. I have seen her multiple times and each time I get the same quality of service. I am pleased with the care she provides me.
    • December 1, 2022 Deneice Heller is very thorough and a great asset to Dr Katz
    • November 27, 2022 She was very efficient. She had an awesome bedside manner. She made me feel very comfortable. She thoroughly examined my surgical areas. She discussed my continued care at home until my next visit.
    • November 17, 2022 Deneice was extremely helpful - I had several questions and concerns and she listened and answered everything for me. I felt much better after my visit with her than I did prior to it.
    • October 6, 2022 Denise is amazing. Truly concerned for her patients and is so thorough in explaining things and giving me options.

    Locations

    Plastic and Reconstructive Surgery - Janeway Tower

    Address

    Medical Center Boulevard

    5th Floor

    Winston-Salem, NC 27157

    Get Directions

    Appointments

    336-716-4171
    336-716-8759 (FAX)
    Plastic and Reconstructive Surgery - Janeway Tower, Medical Center Boulevard - Google Maps

    Plastic and Reconstructive Surgery - Vest Mill

    Address

    1450 Professional Park Drive

    Suite 300

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-713-0255
    336-713-0251 (FAX)
    Plastic and Reconstructive Surgery - Vest Mill, 1450 Professional Park Drive - Google Maps

    Credentials

    Education

    • NP, East Carolina University

    Board Certifications

    • American Nurses Credentialing Center, Family Nurse Practitioner

    Positions

    • Nurse Practitioner

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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