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Deniece D. Heller, APRN, FNP-BC, MSN

  • Plastic and Reconstructive Surgery
Deniece D. Heller, APRN, FNP-BC, MSN

Deniece D. Heller, APRN, FNP-BC, MSN

  • Plastic and Reconstructive Surgery
4.9 (82 Ratings)


Adult Provider



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    Ratings and Reviews

    4.9

    82 Ratings 49 Comments

    Listened to me 4.9
    Cared about me 4.9
    Clearly explained my problem or condition 4.9
    Included me in decisions about my care 4.9

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • March 23, 2023 Deneice has provided me with excellent care. She is friendly and always listens to my concerns or needs. Her bedside manner is amazing along with her expert knowledge. She is top notch.
    • March 23, 2023 Absolutely perfection! Kind, knowledgeable and easy to talk to.
    • March 21, 2023 Thanks to them I have my foot
    • March 16, 2023 She takes time to really make you feel like the most important patient at the time. She cares about her patients
    • March 2, 2023 She is Awesome,Careing,the best. We Love her!
    • February 22, 2023 Deneice is always so patient and personable! She has played a huge role in making my experience in the mastectomy and reconstructive process a pleasant one, given the situation.
    • February 22, 2023 Deneice was very helpful in explaining my child’s condition to me and all possible options moving forward. She made me feel confident in our next steps for him and I felt that she truly cared for his needs and mine as his Mom.
    • February 17, 2023 Very caring , answered all questions, and addressed all concerns
    • February 16, 2023 Friendly, gracious and professional. The best!!
    • February 14, 2023 Absolutely loved how much care she showed for my concerns about my sons head-shape. She listened to me and gave me some comfort and relief from worrying. So thankful we got Deneice for my son’s care.
    • February 8, 2023 I have had a relationship with Deneice for 5 years now since they first found my cancer she is an amazing, caring provider. She takes time to listen, she knows you, she knows your family, she asks the right questions and tries to make you as comfortable as possible she is the best!
    • February 7, 2023 We were so happy with our experience with Deneice Heller. She was so kind and caring towards my baby, just being so friendly and making him smile while also answering all of our questions. She was happy to explain everything (even twice when we needed it!) and just reassured both my husband and I. I would highly recommend her based on this one appointment.
    • January 26, 2023 She is just a all around great person. I can tell she genuinely cares about people. She is very great at her job.
    • January 25, 2023 She is a really good doctor that listened and took her time evaluating my baby.
    • January 22, 2023 She listens, was very kind, and makes you feel like the time she spends with you is very important.
    • January 12, 2023 She’s the BEST!!
    • January 12, 2023 I really love how caring and passionate she is when it comes to her clients she she’s always in good spirits.
    • January 11, 2023 Denise Heller, FNP is compassionate and genuine! She makes me feel comfortable and confident in the care I am receiving.
    • December 14, 2022 Muy buena persona amable y trato muy bien ami hijo y me dio respuestas que me confortaron muy bien
    • December 14, 2022 Thank you for treating patients with kindness and respect and taking time with patients so we do not feel like a number but feel that our care is important!
    • December 8, 2022 I was glad to meet Deneice not sure if I had before but she was super nice and answered my questions.
    • December 7, 2022 D Heller is such a wonderful, kind and thorough nurse. She remembered that I live alone and was very considerate about my treatment plan and how best to achieve best results. She is very supportive.
    • December 3, 2022 She took her time to explain and answer all of our questions.
    • December 1, 2022 Deneice is an excellent provider. She has always made me feel as I were her only patient for the day. She takes time with me and discusses any issues I have. I have seen her multiple times and each time I get the same quality of service. I am pleased with the care she provides me.
    • December 1, 2022 Deneice Heller is very thorough and a great asset to Dr Katz
    • November 27, 2022 She was very efficient. She had an awesome bedside manner. She made me feel very comfortable. She thoroughly examined my surgical areas. She discussed my continued care at home until my next visit.
    • November 17, 2022 Deneice was extremely helpful - I had several questions and concerns and she listened and answered everything for me. I felt much better after my visit with her than I did prior to it.
    • October 6, 2022 Denise is amazing. Truly concerned for her patients and is so thorough in explaining things and giving me options.
    • September 21, 2022 I adore her! She feels like family. She's kind, caring gives me a shoulder to cry on when I am not sure what I want. When this is all over and done I have every intention on keeping in touch. I'm 44 and back in school because of her and so happy about it. She is wonderful not only with her bedside manner but has helped me make many informative decisions about medical choices that I'm thrilled with. She has lots of experience and has seen many scenarios. I couldn't have asked for more!
    • September 20, 2022 Una buena doctora. Te explica si realmente es necesario llevar un tratamiento o solo se mejorar??, puesto que cada paciente es diferente. Me agrado la explicaci??n
    • September 15, 2022 Very thorough, caring. Listened to my concerns ,worked with me to solve issues.
    • September 14, 2022 Dr. Heller was wonderful! From making sure I was comfortable and knowledgeable about treatment options to entertaining my 6 month old while talking to us. She made a nervous mom fee at ease and confident in our treatment plan.
    • September 8, 2022 Excellent communications and caring attitude.
    • July 20, 2022 The services that I receive is excellent. Dr. Deniece Heller and the staff are friendly and ensure that I got all satisfactory answers to all of our concerns about my babies health and care. I would have no qualms in recommending them to friendly and friends
    • June 30, 2022 Deneice was so sweet and helpful!
    • June 28, 2022 Took her time to explain everything to me she examined me very well every detail about my surgery that she looked over me she took her time and cared about me that means a lot to me and I would recommend her to all my friends she was a very good
    • June 27, 2022 It was such pleasure to meet Deneice Heller for the first time! She was awesome, very caring, very knowledgeable. I would trust her care completely! Thank you Deneice!!
    • June 25, 2022 Deneice Heller is one of my favorite healthcare providers. She is familiar with my particular situation and always well prepared for my visits. She is thorough and patient, addressing any questions or concerns I may have. I trust her judgement and perspectives completely.
    • June 9, 2022 I am so thankful for the excellent care that Deneice has provided during my reconstruction process. She is very knowledgeable, she listens to and fully responds to all my questions and concerns, and thinks of ways to make my discomfort more manageable. I feel that I am receiving the best care possible when I am seeing Deneice.
    • June 2, 2022 Deneice Heller was amazing to my child. She was friendly and throughly explained everything. She made me feel comfortable and made feel like I was apart of making decisions for my child's care.
    • May 12, 2022 She was so nice, and explained everything in detail. Would definitely recommend her!
    • May 10, 2022 She is absolutely marvelous!! She is very caring and takes plenty of time answering questions.
    • May 2, 2022 Deneice Heller has been incredibly supportive of me as I've travelled the journey from breast cancer diagnosis through treatments and surgery. She is sincerely caring, a really great medical provider, and very encouraging through what has been a long and challenging two years.
    • April 16, 2022 Caring, explained everything fully.Listened to all concerns
    • April 13, 2022 Excellent provider. Really informative and cared about my child's needs
    • April 7, 2022 It was good just like I said it was hard navigating the place
    • April 6, 2022 Los felicito por toda la atencion que mediero en pesando con El personal de a fuera y todos los de a dentro sigan haci
    • April 5, 2022 Thank you for your compassion and commitment to your patients.
    • March 30, 2022 I loved Deneice! She was extremely friendly and did so well at not trying to scare us with news or potential scenarios.

    Locations

    Plastic and Reconstructive Surgery - Janeway Tower

    Address

    Medical Center Boulevard

    5th Floor

    Winston-Salem, NC 27157

    Get Directions

    Appointments

    336-716-4171
    336-716-8759 (FAX)
    Plastic and Reconstructive Surgery - Janeway Tower

    Plastic and Reconstructive Surgery - Vest Mill

    Address

    1450 Professional Park Drive

    Suite 300

    Winston-Salem, NC 27103

    Get Directions

    Appointments

    336-713-0255
    336-713-0251 (FAX)
    Plastic and Reconstructive Surgery - Vest Mill

    Credentials

    Education

    • NP, East Carolina University

    Board Certifications

    • American Nurses Credentialing Center, Family Nurse Practitioner

    Positions

    • Nurse Practitioner

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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