Penny Jones, FNP-C
Penny Jones, FNP-C
Ratings and Reviews
4.9186 Ratings 72 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.9 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- May 11, 2023 Dr. Jones is the absolute best! She is so kindhearted, and she really listens to what I say. She looks out for my best interests, and ensures that I understand what I need to do to keep my health going in the right direction.
- May 10, 2023 She is stern and she listen that all I need in a physician!
- May 10, 2023 The day I called I was not feeling well and I was able to get in to see Penny Jones the very next day. I appreciate being able to see her since she is my primary. Usually your primary does not have time to see you even within a week of you calling in. She listened well to what was going on and helped me to quickly get the care I needed.
- May 4, 2023 Penny is a good listener and caring provider.
- April 26, 2023 I like and trust her.
- April 26, 2023 Very caring and supportive provider.
- April 25, 2023 She asked questions that I needed to discuss
- April 9, 2023 I always feel like my NP is up to date with my care, past as well as present. She listens to my concerns and responds in a professional manner that I believe is appropriate. She is always easy to reach via the patient portal and responds within a short time.
- April 7, 2023 She's a really good Dr and she listened to my problems
- March 29, 2023 Think the world of M'S PENNY JONES showed much concern for my well-being
- March 26, 2023 Dr.Jones is great listener always makes me feel comfortable when it comes to my health care. It's always such a pleasure seeing Dr Jones.
- March 22, 2023 She has always been very easy to talk to about my health even if I'm embarrassed. She gives great feedback and does not judge, and she always has something helpful to say.
- March 21, 2023 Penny Jones is a caring and competent provider. She makes going to the doctor easier.
- March 17, 2023 Penny has great bedside maner. She is very thorough with care and diagnosis. She takes the time to listen to the whole story before jumping to conclusions or medication. Is also very good with messages through mychart.
- March 14, 2023 I am very grateful for the time Penny takes with me.I feel she is genuinely concerned about my well being.She listens to me and takes the extra time to make sure that all my concerns are covered.You can tel if people are really sincere and she is very positive image for her profession.God Bless her
- March 3, 2023 Dr. Jones is great. I was so glad to meet with her. I had to find a new doctor recently because of health insurance coverage, but I am glad that I was able to meet with her and I hope to visit her again in the future.
- March 2, 2023 Penny Jones and her nurse gave 110% to take care of my medical need with the first visit which required a minor surgical procedure and plenty of their time. They were completely focused and invested on my treatment.
- February 14, 2023 Love her! So nice to have a knowledge, caring provider!
- February 14, 2023 Always concerned about me and my health. Very compassionate and professional
- February 12, 2023 Thorough information every time I visit
- February 9, 2023 Penny Jones is the best of the best. She has been extremely beneficial and the most significant component in managing my illness. I am forever thankful for her warm demeanor. She never rushes me. She listens to me. She is efficient and extremely knowledgable in anything I might throw at her. I never "dread" seeing her ... I look forward to it!
- February 8, 2023 A caring and knowledgeable care provider
- February 5, 2023 I have been a patient of Penny's for many years. She is WONDERFUL! She is always very willing to listen, communicate, and give the best care. I appreciate her so much!
- February 4, 2023 Again, Penny is wonderful. I trust her care.
- January 18, 2023 Penny Jones,FNP: she loves her job and the people she meet is like family. I just love going to see her or call her someone will return my call the same day that is part of the team.
- January 18, 2023 Love Ms Penny Jones. She is an amazing provider. Thank you so much for your care and concern. God bless!
- January 11, 2023 She listens to you… I couldn’t ask for a better doctor …. I love me some Penny Jones ??
- January 8, 2023 Penny Jones is such a caring physician. She takes time and genuinely seems to care about her patients. I never feel like she wants to hurry up and rush to go on to the next person. She's great!
- January 7, 2023 Dr. Jones is an excellent Nurse Practitioner. She always go over my chart with me, making sure to not miss anything. She is thorough. She's nice and considerate and very informative
- January 5, 2023 Penny is by far the best overall health personnel I’ve seen. She is kind, considerate, and helps relieve the stress of medical visits. Would recommend her to anyone, stranger, family, or friend.
- December 29, 2022 Penny Jones, FNP is friendly and appears to genuinely care about her patients.
- December 17, 2022 I??ve been a patient for many years. Dr. Jones is so kind, thoughtful and patient.
- December 14, 2022 She is like family and she is always caring and making sure I'm good she treats me like a mother who cares
- December 13, 2022 Penny Jones FNP. Is very friendly. She makes you feel comfortable. She listens and allows you to ask questions. She doesn't talk down to you. Every visit is thorough and I leave knowing that my health needs are in good caring hands.
- December 11, 2022 Penny Jones sincerely takes a personal interest in one's healthcare. She considers the behavior and habits of her patients when diagnosing their symptoms and often offers suggestions in lifestyle alterations as preventative measures.
- December 10, 2022 She is a kind and generous person, and understanding soul
- November 22, 2022 Penny is a wonderful and caring doctor. I feel at ease always with her. She is a blessing.
- October 27, 2022 It's a good choice.
- October 5, 2022 Yes
- October 2, 2022 Penny Jones is a very kind helpful and caring person and excellent medical provider. I would recommend her in a moment..
- October 1, 2022 She is excellent! So easy to talk to and she asks good questions to see what is wrong.
- September 23, 2022 It's always a pleasure to see Dr. Jones. She is an exceptional doctor to my family care needs. Understanding and a great listener always handle any healthcare needs that may come about pertaining my health along with my family. That is why I chose Dr. Jones to be my family Practice family care doctor. ???
- September 20, 2022 She is so kind, listens well and definitely cares.
- September 20, 2022 Excellent staff. Excellent provider
- September 14, 2022 Penny seems to really care about my problem and me. And her follow up is impressive.
- September 10, 2022 She??s very experienced and approachable.
- September 5, 2022 Penny is outstanding. No issues with her. She found my cancer years ago when missed by other Doctors. She saved my life literally.
- August 27, 2022 Welldonejob
- August 17, 2022 She??s great. These surveys are AWFUL and not statistically meaningful anyway. But I do them because staff at other places tell me they get rated lower if they don??t get enough responses. Sure wish y??all would stop using them!!!
- August 16, 2022 She is a wonderful doctor! She was truly concerned with helping me and making sure I had antibiotics for the weekend in case my test showed infection. I was the last patient on a Friday evening. Well, sure enough it was a UTI and if she had not treated it, I would have been much worse and probably would have ended up in an Urgent Care. Thank You Doc!!!
- August 14, 2022 Penny Jones the best I trust of her very much
- August 13, 2022 Penny Jones is great! She is the best at what she does. She knows exactly what she's doing
- August 8, 2022 Penny has alway been very attentive to my health issues. Listened and asked appropriate questions.
- August 5, 2022 Penny is a very kind and concerned doctor. She is always helpful with anything I need concerning my health care.
- August 5, 2022 Penny Jones has been the one I trust to go to for honest assessment of my concerns and has my medical health her priority! She is easy to talk to and treats me like a true friend.
- August 3, 2022 She is very Good. I'm glad to have her as my Doctor and her assistants
- July 28, 2022 Penny is excellent! She listens and throughly explains everything! The best!
- July 27, 2022 I have me/cfs so there is nothing anyone can do to help that. Penny is more thorough than previous p.c.p.'s. Eighteen months ago, she carefully scoped my chest, then said, "Well, l think you should get a chest x-ray." I did and it turned out that I had pulmonary emboli, the result of an appendectomy a few months before. If she hadn't ordered that, I don't know what would have happened.
- July 20, 2022 I have great trust in Penny Jones' skill and judgment.
- July 16, 2022 Awesome!!
- July 13, 2022 She is competent and caring.
- July 12, 2022 Penny is so caring about her patient's health and overall wellbeing.
- June 30, 2022 Dr. Jones always listen to me whatever needs I may have outside her services if needed. Financially, clinical and doctor/friend which thats she makes me feel during my visit.. I love Dr Jones??????
- June 30, 2022 Very nice and caring lady
- June 29, 2022 Penny Jones is the best. She listens, is caring, and reminds you of family in the way she greets and listens to you. Penny has helped my family and I, and is one of the best professionals around.
- June 28, 2022 Dr. Penny Jones is very nice and listens to your concerns. Asks you questions and provides answers.
- June 24, 2022 Penny Jones, FNP is AWESOME!!!!
- June 22, 2022 She always is kind understanding and patient.
- June 14, 2022 Very good and informative service
- June 14, 2022 Penny is a compassionate health care provider. She takes the time to listen, explain, and makes sure that I understand.
- June 13, 2022 Penny Jones actually SAVED MY LIFE about 3 years ago. I have the upmost respect for her. She's definitely a very caring,loving professional.
- May 24, 2022 She has been friendly. Gives ways to help ease any pain that I am having (stretching, short walks). Advice on diet. Most of all she listens to my concerns about what may be going on in my life.
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MSN, Duke University, 2006
Board Certifications
- American Academy of Nurse Practitioners, Adult Nurse Practitioner
Positions
- Nurse Practitioner - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC