Carolyn Ann Nguyen
Carolyn Ann Nguyen
Conditions and Treatments
- Swallowing Evaluation
- Tracheostomy Management
- TEP
- Swallowing Therapy
- Dysphagia Treatment
- Swallowing Disorders
- Tracheoesophageal Voice Prosthesis
- Laryngectomy
- Dysphagia
- Head and Neck Cancer Dysphagia
- Globus Sensation
- Upper Esophageal Strictures and Webs
- Neurologic Dysphagia
- Cricopharyngeal Dysfunction
Ratings and Reviews
4.982 Ratings 57 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Included me in decisions about my care | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 16, 2023 She is the best Dr. She is easy to understand. She makes you feel good about yourself.
- March 15, 2023 She works with patients in all ways possible. She explains things very well.
- March 13, 2023 Carolyn is a wonderful help! She explained everything so well!
- March 8, 2023 Carolyn Nguyen is very personable along with great confidence and command of her testing (swallow endoscopy) procedures, explanations and interpretations.
- March 4, 2023 She was very through She explained everything. She took her time and care to make sure I knew what she was doing when she was doing it.
- February 20, 2023 Carolyn was great caring and knowledgeable
- February 16, 2023 Awesome as usual......??
- February 15, 2023 Wonderful person
- February 7, 2023 Wow I was just blown away, so much care and love.
- February 7, 2023 Very caring - explained procedures well- patient and reassuring- explained tests in detail
- February 2, 2023 Very nice
- December 29, 2022 Carolyn was wonderful. She explained everything well and made it as easy as possible. Very nice. Not a great lunch. lol.
- December 29, 2022 loved her very friendly and answered all my questions
- December 28, 2022 Ms. Nguyen was friendly and personable. She was thorough while giving me instructions for the procedure and made sure I understood each step. Afterwards she answered all my questions and told me what to expect going forward. excellent customer service and professional knowledge!
- December 17, 2022 She greets you with a smile, behind her mask, and does everything possible to make you comfortable and relaxed. She also ask how you are doing, and she listens and welcomes any questions you may have.
- December 15, 2022 Carolyn was very serious about her job, very professional and concerned about patients level of outcome and explained results thoroughly and offered helpful advice, really enjoyed working with, a great asset to your team.
- December 15, 2022 She??s the best!!
- November 13, 2022 One of the most caring professional. Excellent at her job. The hospital should be grateful to have her.
- November 12, 2022 Knowledgable and kind
- October 28, 2022 Very nice and professional
- October 26, 2022 Carolyn included my husband in the conversation about results and plans. She is compassionate and listened to my concerns. She genuinely wants what is best for me and asked if I would follow up with her in a year as my muscular dystrophy progresses.
- October 22, 2022 Highly recommend Carolyn
- October 19, 2022 She is wonderful. Professional, caring,and explains everything to me
- October 18, 2022 Caring and knowledge. She offered opportunity to coordinate medical visits.
- September 27, 2022 Carolyn is very professional and knowledgeable. She is excellent.
- September 18, 2022 Carolyn is knowledgeable, listens carefully, explains and answers questions. SHe is also kind and encouraging.
- September 8, 2022 He was very knowledgeable about what my problem was she was also a very experienced and doing her job very considerate nice kind and explain the situation to me and my test results she was very professional if I had to go back I would want her to take care of me
- September 1, 2022 Carolyn was very personable and professional. She explained all procedures thoroughly and was attentive to my descriptions of my issue at hand. She was a very pleasant person to be around. I appreciate her care !
- August 30, 2022 Totally impressed with her knowledge and explanations.
- August 29, 2022 Carolyn is knowledgeable & professional, yet extremely caring and compassionate. She explains things well and offers guidance as needed.
- August 25, 2022 Carolyn Nguyen is one of the most professional, caring clinicians I have ever encountered. Her conservative approach is outstanding. I would highly recommend her to anyone with swallowing issues.
- August 22, 2022 Fine. Just complaining about check in and parking. Especially valet
- August 18, 2022 Very pleased with care provided by Carolyn Nguyen who provided alternative methods of treatment for my particular problem.
- July 30, 2022 Very good at her job. She went through every thing step by step. Very professional.we even had emotional time. Carolyn cares alot about the laryngectomy clients.
- July 20, 2022 She was wonderful
- July 15, 2022 Carolyn Nguyen was wonderful, she spoke with care and understanding, she listened to everything and explained every step she was taking. Carolyn was very gentle with my procedure and made sure I was okay. I left her office feeling a lot better about things and understood what I needed to do next in my care. I would recommend Carolyn to my friends and family
- July 14, 2022 As always, she??s caring and professional. So glad she is working with me!
- July 12, 2022 She was great I loved her!!!
- July 6, 2022 Carolyn was AWESOME!!! She is the most caring professional and explained everything in great detail. I felt so at ease from the moment we met. She is just AWESOME and I am so glad that she was the one that performed my test.
- July 2, 2022 Very knowledgeable and professional when listening to my problems swallowing. She explained the cause of the problem and the treatment plan in detail.
- July 2, 2022 Carolyn Nguyen make me feel like coming to see a family member. She is very professional but at the same time is a blessing to see . Always show how much she cares about her patience .
- June 29, 2022 Carolyn Nguyen is extremely nice and knows her stuff. She explained everything that I would be given to help ensure my swallowing is still doing well. She's a great person. I'll keep her.
- June 27, 2022 She Knows Her What She Is Doing
- June 26, 2022 She its a very caring. She takes extra steps to make sure you are comfortable. She explains everything to you. And tells you if there it??s things you can do at home. To help you with care & products. Very nice to talk with.
- June 22, 2022 Carolyn Nguyen was very pleasant and very considerate of my comfort. She made my experience very more easy
- June 9, 2022 Look, Ms. Carolyn is great and she is a Florida graduate which makes her really great, Go Gators and Demon Deacons also.
- June 8, 2022 She was very friendly and very knowledgeable in her field. She has a great attitude and obviously is a people person. I would recommend her 100%.
- June 3, 2022 Carolyn Nguyen is extremely knowledgeable, skilled and kind. She has helped me immensely during the most difficult time in my life. Her recommendation to turn to the left to swallow (which directs the swallowed bolus to the right avoiding my cancer is on the left) has made swallowing less painful using a simple drug free technique. I will be ever grateful for her role in saving my life and, just as important, the quality of my life.
- June 3, 2022 Love her. Very caring and compassionate.
- May 29, 2022 Carolyn is so helpful, knowledgeable, caring, and yet professional.
- May 17, 2022 Carolyn is such a skilled communicator, she reduced both my physical challenges and my fears into easily manageable steps. Comparing my prior test result video alongside the new one motivated me to keep trying and gave me a wonderful feeling of accomplishment.
- May 11, 2022 She really knows her line of work
- April 19, 2022 Caring and knowledgeable. Listens and suggests a care plan, but allows me to choose.
- April 19, 2022 She was incredibly awesome. Made me comfortable through the process and even went at my pace throughout the procedure. She even showed and explained to me what she was doing. Thank you
- April 19, 2022 Carolyn treets me with respect and she listens to me and my explanation and then she explains her explanation which she always does and it makes more sense than mine,she knows what she is doing and is very knowledgeable and really helping me a lot ,she??s Amazing
- April 10, 2022 Nice
- April 7, 2022 She has a tough job, trying to make people comfortable while eating and drinking with a camera up the nose/down the throat. It takes a special person to do want to do that job.
Locations
Credentials
Education
- BHS, University of Florida, 2017
- MA, University of Florida, 2019
Positions
- Speech and Language Pathologist
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC