Ratings and Reviews
4.967 Ratings 41 Comments |
|
|---|---|
| Included me in decisions about my care | 4.8 |
| Addressed my questions and concerns | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- June 1, 2023 Kimber was professional but very friendly. She answered questions and made suggestions. She appeared to know her subject well and left a very good first impression.
- May 27, 2023 Pleased
- May 25, 2023 Kimber was wonderful, addressed all my concerns, reached out to other providers regarding some of my questions, and was so personable. Glad to have her at Wilkes.
- May 23, 2023 Since it was the first time I saw her, I liked her very much, she answered all my questions and concerns and did reminded me of things, I had forgotten about. She made things very easy for me, which made me feel real good.
- May 16, 2023 Very pleased with my visit she was interested in my well-being and listened to me very satisfied
- May 12, 2023 knowes her profession
- May 12, 2023 Very knowledgeable and explained everything so I could understand. Took time to listen to me.
- April 29, 2023 She takes time to listen to me, to answer my questions and talk to me about my medications and treatments.
- April 27, 2023 Kimberly Potts is terrific. She really listens to you and comes to the best decision for your treatment based on your combined concerns.
- April 20, 2023 Kimber Potts, NP was very thorough. I feel confident she will give her best in taking care of my situation. I felt very comfortable under her care.
- April 3, 2023 She's a keeper
- April 1, 2023 Very personable and knowledgeable.
- April 1, 2023 Pleasant, friendly and well versed in her field. Caring and comforting!
- March 30, 2023 Kimberly Potts very knowledgeable and helpful. She made the visit enjoyable.
- March 23, 2023 NP Potts saw me on time, listened to my concerns, showed interest for my problems.
- March 22, 2023 Very helpful and understanding about my heart health and overall health.
- February 28, 2023 She listens and then explains.
- February 20, 2023 Kimber Potts is really concerned about your well being, takes time to call you at home to update you on the status of your lab work and how your feeling. You couldn't have a better and nicer care provider than Kimber.
- February 16, 2023 She was nice and care about my health
- February 16, 2023 Kimber explains everything to you where you can under stand it.I think she really cares for her patients.
- February 16, 2023 Didn’t push me to go on meds that I don’t feel. I am quite ready for
- February 11, 2023 She’s very knowledgeable and caring, sweet, taking time to listen and explains in English
- February 10, 2023 Very thorough very caring
- February 10, 2023 Ms Potts has a way of understanding your problems and providing solutions that are understandable and easy to follow. An asset to Atrium Health.
- January 25, 2023 Careing
- January 21, 2023 Dr Potts listened to me and explained things in terms I could understand. She is awesome!!
- January 19, 2023 Kimber Potts answered all my questions and was very patient with me. She was very knowledgeable and I would recommend her to anybody.
- January 13, 2023 Very professional, friendly and knowledgeable.
- January 10, 2023 She really seems to pay attention to what's going on with my health...has read up on it before the appointment, even checked my primary care doctor's lab report. She understands my hesitations about changes in treatments, etc. I only wish I had a little more time to chat with her.
- January 10, 2023 Kimber Potts, NP was awesome, she listens to you and seems truly concerned and cares about you.
- January 9, 2023 Kimber was great. She spoke and explained everything in easy to understand terms. Spent time needed to be sure all questions and concerns were answered. Wonderful lady!!!!
- January 6, 2023 she showed a lot of concern for my well-being and that she was worried about many things in my medical history that she pointed out that I had going against my health
- January 6, 2023 very friendly and explained situation thoroughly
- December 29, 2022 Great ???.
- December 29, 2022 Very professional.
- December 28, 2022 Very caring, good humor, very relaxing to be around
- December 21, 2022 Kimber was pleasant to talk to and very thorough in her examination.
- December 15, 2022 I really liked her. When she said she was going to change my blood pressure medicine, she asked me and my husband(a PA who has practiced for over 40 years), our opinions.
- December 12, 2022 Well pleased with all aspects of visit
- December 12, 2022 very well educated professional
- November 8, 2022 She very knows her profession
Locations
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MSN, Georgetown University School of Nursing, 2021
Board Certifications
- American Academy of Nurse Practitioners, Family Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC