Ratings and Reviews
4.865 Ratings 31 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Cared about me | 4.8 |
| Clearly explained my problem or condition | 4.8 |
| Included me in decisions about my care | 4.9 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- February 20, 2023 They take good care of me
- February 18, 2023 I felt Ashley listened to all of my concerns, supported me and was very knowledgeable about my situation. She guided me in what direction is next. She is friendly and kind.
- February 15, 2023 Ashley is very easy to talk with about any problems. She cares.
- February 11, 2023 Ashley is kind, caring and always willing to answer questions. Thank you Ashley!
- January 23, 2023 She listened to me about new care options and we had a good discussion.
- January 5, 2023 Ashley listened and cared about what my problems I would like to see her again
- December 23, 2022 She was great. Very knowledgeable and listened to my concerns.
- December 16, 2022 She is very informative and took the time to explain my care and treatment options. She patiently took the time to answer any questions or concerns that I had.
- November 30, 2022 She was very nice and helpful.
- November 16, 2022 I was informed by Ashley that she was going to refer me for a sleep study. To which I requested you have your own I've had them done before and I had to go do another practice
- October 26, 2022 For nearly a decade I have searched for a neurologist that is knowledgeable about multiple sclerosis. Ashley was amazing. She knew what she was doing and was extremely friendly. I feel like I have found a neurologist for the rest of my life.
- October 22, 2022 I connected with Ashley on a personal level. She has family near my area.
- October 19, 2022 Ashley is incredible. Caring and thoughtful. Listens to my concerns and also asks questions. Great asset to the team
- October 16, 2022 Ashley Stepp took her time to familiarize herself to me and my issues. She addressed my concerns and was compassionate about my situation. I did not feel rushed. She went above and beyond to ensure I received the care and medication I need.
- October 6, 2022 She was great,she took time with me answer all my questions about Transverse myelitis and put my mind at ease.Thank you .
- October 3, 2022 Es una doctora maravillosa! Tiene una calidez humana hermosa y muy muy profesional. Estoy feliz de empezar a ser su paciente y la recomiendo 100% para toda la comunidad hispanohablante, se van a sentir muy bien con ella.
- September 28, 2022 Fist time meeting Ashley. She was great.
- September 6, 2022 Ashley was nice and smiled. more business like, and not as personable, but first time meeting her. Seems knowledgeable. Really missing Ronnie, she was so nice.
- September 5, 2022 Ms. Stepp is very professional and kind. She let me talk to address my concerns. She accommodated my requests.
- August 30, 2022 Very helpful and listens to me and help out with what questions I have answer very nice person
- August 5, 2022 Thoughtful, concerned and caring. Took time to listen to me and didn't rush me.
- August 3, 2022 Ashley was wonderful. She listened to all my concerns carefully and showed honest concern.
- August 3, 2022 Ashley did an outstanding job for it to be my first time meeting her. She made me feel so comfortable.
- July 27, 2022 Thank you for your serv
- July 25, 2022 Ashley is a wonderful provider and really cares about her patients!
- July 12, 2022 This was the first time I met with her, but it was as if she had been involved from the beginning.
- July 12, 2022 Kind. Friendly, helpful, knowledgeable
- July 9, 2022 very nice and helpful
- July 8, 2022 Dr. Stepp was professional, empathic and personalized my initial visit with her. It was apparent, Dr. Stepp reviewed all of my history prior to our consultation on 7/5/22.
- July 3, 2022 Very thorough and professional.
- July 1, 2022 I liked her very well and I appreciate d every thing that she talked about with me.My meds and how I was doing checked somethings on my body and she seemed concerned about everything that was going on with me
Locations
Credentials
Education
- MSN, Walden University, 2018
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC