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Franklin Lee Tolbert, MD

Franklin Lee Tolbert, MD
Ratings and Reviews
4.9314 Ratings 35 Comments |
|
---|---|
CP concern for questions/worries | 4.9 |
CP efforts to include in decisions | 4.9 |
CP explanations of prob/condition | 4.8 |
CP spoke using clear language | 4.9 |
Friendliness/courtesy of CP | 4.9 |
Likelihood of recommending CP | 4.9 |
Patients' confidence in CP | 4.9 |
Time CP spent with patient | 4.8 |
Wait time at clinic | 4.8 |
The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.
Patient Comments
- June 28, 2021love Dr Tolbert and Ryan Vann they are the ones my little man sames to trust as much as he trust me
- June 22, 2021Excellent professionable.
- June 18, 2021Dr. Tolbert is the best! He listens to you and answers you in detail.
- June 15, 2021Good
- May 24, 2021Dr. Tolbert and Ryan Vann take care of most of my family and they are AMAZING!!
- April 29, 2021so pleased and relieved that Dr.Tolbert is my doctor. made me feel comfortable and at ease
- April 20, 2021Dr Tolbert is the VERY Best in the Medical system
- April 16, 2021Good.
- March 25, 2021This was my first visit yesterday and you were very friendly Dr. He went above and beyond went extra miles and took time and answered my questions and to assisted me and gave positive feedback about my health.
- March 18, 2021Basic treatment plan is to continue as I have been. The medications Dr. Tolbert prescribes for me are working and I live an active lifestyle (given current environment). I don't need any additional treatment at this time.
- March 9, 2021Dr Tolbert is the BEST
- March 5, 2021Dr.Tolbert is a very caring and compassionate doctor. He was my Provider but insurance changed and wasn't in network. I would recommend him to anyone
- February 21, 2021Dr. Tolbert has always taken care of me and my family. He knows my medical history and goes over it every time. Answered all my questions. He's an amazing person and Doctor. Always has been.
- February 16, 2021I wouldn't want to go any place else.
- February 15, 2021*Dr. Tolbert is a wonderful provider.
- February 9, 202110 out of 10 stars!
- February 7, 2021I have been with Dr. Tolbert for nearly 19 years and visits are always good.
- February 4, 2021Dr. Tolbert was very professional in providing his assistance about my health
- February 1, 2021Dr. Tolbert has always shown compassion and interest for my concerns. He is the best GP I have ever had.
- January 25, 2021*Dr. Tolbert has always treated me with knowledge, respect and concern.
- January 19, 2021Dr. Tolbert is great!!!
- December 30, 2020never a bad experience
- December 24, 2020Dr Tolbert always listens and explains
- December 21, 2020He is wonderful really do not no one else if possible.
- December 18, 2020I always have a good experience so far
- December 8, 2020Dr. Tolbert sets the bar as to where all doctors should be with their patients.
- December 8, 2020all good high regard for people
- December 7, 2020Dr Frank Tolbert is a fine physician. Best doc I've had. Smart and addresses you with respect and concern. Never talks down and always as an equal.
- October 12, 2020Good Experience.
- October 10, 2020Dr. Tolbert has really helped me to get to the root of what is a puzzling health condition. I'm always impressed by the things he remembers about my previous visits.
- October 7, 2020good
- September 25, 2020Dr. Tolbert is the greatest he listen to you and when I have had a problem he get to the bottom of it ASAP.
- September 20, 2020Dr Tolbert is an incredible human being
- September 12, 2020I find Dr Franklin Tolbert to be the best physician that has ever provided care to me Always so knowledgeable and forthcoming with answers to questions.
- August 27, 2020I've been seeing Dr. Tolbert for the past 9+ years. I have always been very happy that I came to call him my doctor.
Locations
Family Medicine - Bermuda Run
Formerly known as Family Medicine - Hillsdale
Hours of Operation
Mon - Fri: 8 am - 5 pm
Sat: Closed
Lunch: Noon - 1 pm (Doors open at 12:45 pm)
Credentials
Education
- Medical College of Virginia Virginia Commonwealth University, 1983
Internship
- Family Medicine, Wake Forest Baptist Medical Center, 1984
Residency
- Family Medicine, Wake Forest Baptist Medical Center, 1986
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January 2019
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC and CHC (not applicable to services provided at Wilkes and High Point)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
LMC ONLY - Contracts specific to support Lexington employer groups, low volume
BEECHSTREET PPO
NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES
PHCS/MULTIPLAN
CHC ONLY - contracts specific to support CHC
AETNA BEHAVIORAL HEALTH
CIGNA BEHAVIORAL HEALTH (limited providers)
THN-TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
TRICARE
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC