Franklin Lee Tolbert, MD
Franklin Lee Tolbert, MD
Ratings and Reviews
4.8268 Ratings 81 Comments |
|
|---|---|
| Listened to me | 4.9 |
| Clearly explained my problem or condition | 4.8 |
| Addressed my questions and concerns | 4.8 |
| Clearly explained my treatment and follow up instructions | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- July 4, 2022 We were very grateful to be able to have our daughter seen, as we were supposed to go out of town soon. Her suspected ear infection turned out to be confirmed, and within 2 days of taking the Rx that Dr. Tolbert prescribed, she was feeling so much better. Thank you to all of the staff who helped make things go smoother! Ginger and Kathy, especially!
- July 2, 2022 Dr. Tolbert always listens and explains things in a way I can understand and does it in a very calming way. I’ve been going to him for years and always found him to be a great dr!
- July 1, 2022 Dr Tolbert is very knowledgeable and takes time to consider all the concerns/issues that you describe and how they interact or whether they are completely separate issues.
- June 30, 2022 Dr. Tolbert is the best. He listens, answers your questions, and his medical knowledge is outstanding. He has been our family physician for years and has always provided excellent care.
- June 29, 2022 Extremely knowledgeable
- June 29, 2022 ALWAYS THE BEST
- June 27, 2022 Dr. Tolbert actually listens to my concerns and addresses them with reasonable and effective solutions. He has been my doctor for more than 25 years and I have a lot of trust and faith in his advice and ability to treat me as a unique individual as opposed to the status quo.
- June 27, 2022 My Doctor is the best I'm waiting now for him to email me a doctor's note for Saturday through Thursday n get to know what I need to help me get better soon
- June 24, 2022 Dr Tolbert is the best! Very compassionate & my time is his time. Very knowledgeable about anything. Only Dr I've ever seen that ask about my family every time.
- June 22, 2022 Dr Tolbert listened carefully to my health concerns and asked questions. He provided me with information pertaining to those concerns. I left feeling good about my appointment!
- June 17, 2022 Dr. Tolbert is an exceptional physician. He genuinally cares for my health and makes every effort to listen to my questions and answers them. He asks me questions about my health issues and how I am feeling and then diagnosis the issues. I am grateful and blessed to have him as my #1 healthcare provider.
- June 15, 2022 Dr Tolbert actually listens as I describe any symptoms etc, as well as takes the time to answer each question that I may have. He always asks how I've been doing and explains any tests or medications clearly. He is always pleasant and seems to truly care about me as a patient. He is knowledgeable, professional, and is never in a hurry to rush through my visit as some physicians tend to do.
- June 14, 2022 Dr. Tolbert has been my doctor for 30 yrs. He has never been more professional and gives you excellent care. He listens to all of your concerns and gives great advice on your health issues.
- June 11, 2022 Thankful for Dr Tolberts bedside manner, knowledge and insight
- June 9, 2022 He has been my doctor for years and I think he is a great person.
- June 7, 2022 As I have said before, I think that dr. Tolbert is the best doctor in my estimation.
- June 5, 2022 Dr. Tolbert has been my GP for a long time. He knows my problems, and is willing to maybe try something different. I am comfortable with him (and Kathy) and trust them to take care of me.
- June 5, 2022 Dr. Tolbert is excellent in explaining my conditions and choosing medications that can be taken together
- June 1, 2022 I absolutely love this man. He cares about you as a patient and actually discusses what we need to do.
- May 28, 2022 Dr.Tolbert is very kind and always listens to my concerns and doesn't make me feel like he is a hurry He is overall a good Doctor. I have known him for 32 years
- May 28, 2022 Dr. Tolbert was very kind, listened, and created a medical plan of care with me. This was greatly appreciated by me.
- May 28, 2022 Friendly, knowledgeable, attentive, caring/concerned
- May 26, 2022 He is a great dr. Listens to you and explains everything. Always has time to answer all my questions.
- May 24, 2022 Dr. Tolbert's knowledge and concern make him the only doctor I let adjust my meds and prefer to only see him unless it is an absolutely urgent matter and he is unavailable.
- May 24, 2022 Dr. Franklin Tolbert, MD is the absolute best doctor. He listens to his patients and he cares about them. Our family has been blessed to have him for YEARS.
- May 21, 2022 He has been my PCP for 20 years and by far the best I have ever visited.
- May 21, 2022 Everyone is always friendly and helpful. Dr. Tolbert always listens and figures out what to do and if can’t sends you to a specialist. I just wish the insurance and others wouldn’t tie his hands and let him treat the patient the way he knows best instead you have to do numerous things to get to the one he said would work in the first place. Great Doctor. ??
- May 19, 2022 We’ve been patients of Dr.Tolbert for years and would not want to see anyone else. He’s taken wonderful care of our children (all 9) and us. He’s like part of our family. The kids all love him too!! -Shaw family
- May 19, 2022 Best healthcare provider ever...God bless him!
- May 15, 2022 Excellent doctor
- May 14, 2022 Smartest Dr. I have ever been to. I'm 81 and have out lived most that I went too. Dr Tolbert is down to earth, and can explain things at my level.
- May 12, 2022 The best primary care physician around! I have been a patient of Dr. Tolbert's since birth... I have moved several different times, all across NC but if I'm not feeling well or if I have concerns about my health there is only one provider I'll see. Whether the travel time is 20 minutes or an hour and a half, Dr. Tolbert and his care team are worth the drive!
- May 12, 2022 Great Dr, down to earth, easy to talk to..I would certainly recommend Dr Tolbert to family and friends
- May 11, 2022 Great Doc.
- April 24, 2022 Very caring doctor who is also a good communicator.
- April 21, 2022 Very understanding ,kind and shows concern for your needs.
- April 19, 2022 Dr Tolbert is the best Dr. I’ve ever had - good listener & extremely knowledgeable, a very intelligent person with a caring demeanor.
- April 19, 2022 Dr Tolbert listens carefully to my concerns and then lets me know his diagnoses and what can be done for my problem. I trust him completely as my PCP to keep me in good health whether it’s meds, physical activity or diet that he advises. I feel he cares about me as a patient and an individual and that is important to me.
- April 16, 2022 Dr Tolbert is great person and really listen to you and try everything he can do to help you
- April 13, 2022 Caring, informative, interested.
- April 13, 2022 In addition to his medical skills, Dr. Tolbert has a gift for connecting with patients on a personal, empathetic and comforting level. He's everything you hope to find in a primary physician.
- April 13, 2022 If Dr Tolbert doesn't know the answer to a medical problem he will refer you to another doctor who specializes in the area in question.
- April 12, 2022 I’ve been a long time patient and he’s the best .
- April 10, 2022 If you want a personalized approach to your health care, then visit Dr Tolbert and his staff.
- April 9, 2022 Dr Frank Tolbert has been my doctor for around thirty five years . His experience and advice have enabled me to have a very healthy life style for which I am deeply thankful.
- April 9, 2022 A physician that listens
- April 9, 2022 We've had to become inventive in order to navigate the best care path for Gran as she ages. Dr. Tolbert is a great resource, great listener, and a wonderful guide.
- April 7, 2022 He is very knowledgeable and considerate. He hears what you're saying and responds appropriately! I've always felt confident and safe seeing him.
- April 5, 2022 He is always takes the time to listen to me. He knows the best way to make me better. He is a great doctor and I trust him.
- April 5, 2022 He is the very BEST and ditto for Cathy
- April 3, 2022 Glad he is back.
- April 1, 2022 Dr. Tolbert’s attentiveness and concern —both personally and medically — are superb. His willingness to care for the whole person with warmth and kindness makes him an exceptional doctor. When science finally masters human cloning, he should be first.
- April 1, 2022 Dr. Tolbert is a wonderful doctor, who is caring and compassionate. He addressed my knee problem, and ordered an ultrasound to check for blood clots. Also ordered an x-ray of my knee and saw my problem, arthritis.
- March 31, 2022 Dr TOlbert is a caring doctor and looks at your total health and answers questions
- March 29, 2022 Always caring
- March 22, 2022 Dr. Tolbert listens to me and always has a great plan of action.
- March 17, 2022 Dr. Tolbert is the best doctor in my lifetime. He is extremely knowledgeable and insightful regarding my issues and has great diagnostic skills.
- March 8, 2022 Took the time to listen to me and was thorough with my examination.
- March 8, 2022 Very knowledgeable and easy to talk to about my problems
- March 6, 2022 My BP was out of wack and he related to me on a personal and I got it because it was on a personal And he understood my back pain and explained to me what I was feeling and why
- March 6, 2022 Just grateful he's back
- February 27, 2022 SMARTEST DR . I HAVE EVER BEEN TO. I TRUST DR. TOLBERT , AND HOPE HE WIIL BE THERE AS LONG AS I AM,, .
- February 27, 2022 Dr. Tolbert is very thorough and tailors my care to what I may need. He doesn't believe medication is always necessary and is open-minded about holistic approaches and alternatives for treatments.
- February 26, 2022 Explaining all my diagnosis & plan of care possible
- February 26, 2022 Dr.Tolbert is a very caring Dr.
- February 24, 2022 Very experienced. Quickly develops insights, makes diagnosis, and provides immediate treatment as well as long term treatment plan. Am completely confident of his ability.
- February 24, 2022 Dr. Tolbert asks and listens to your concerns. He takes the time to explain if you don't understand.
- February 23, 2022 Dr T is the best ever. Our family has trusted him for years.
- February 23, 2022 Dr. Tolbert always listens to my concerns about my health issues and gives me answers to those concerns. He advises things l can do to help and if meds are needed. He is as CONCERNED about my health as l am.
- February 19, 2022 Very comfortable with the staff here and the young lady from urgent care was fantastic that did my x- rays
- February 19, 2022 I appreciate his personality and knowledge of the topics concerning my health.
- February 19, 2022 Knowledgeable Attentive to my needs Personable
- February 19, 2022 A caring doctor.
- February 16, 2022 He’s very knowledgeable but he was somewhat brief and not overly friendly. He wasn’t rude though.
- February 11, 2022 Knowledgeable in all areas, professional and caring.
- February 11, 2022 As I said dr. Tolbert is the best doctor in my lifetime. He is brilliant with a wealth of knowledge of medical issues and finely honed diagnostic skills. He is my wife’s doctor also and whatever question we throw at him he provides a sensible answer based on scientific data, medical trials and accepted medical practice. He has a very common sense approach to our care. As such, he is a valuable asset to our care and to your organization.
- February 11, 2022 The main reason I go there
- February 9, 2022 World Class PCP associated with a Top Notch Health Care System.
- February 8, 2022 Thank you for seeing me. Everything was well done.
- February 7, 2022 Wonderful. Very intelligent. Best dr I have ever had
- February 7, 2022 Dr. Tolbert has been my primary care physician for 20 years. I trust him completely. Fantastic doctor!
Locations
Family Medicine - Bermuda Run
Formerly known as Family Medicine - Hillsdale
Hours of Operation
Mon - Fri: 8 am - 5 pm
Sat: Closed
Lunch: Noon - 1 pm (Doors open at 12:45 pm)
Credentials
Education
- Medical College of Virginia Virginia Commonwealth University, 1983
Internship
- Family Medicine, Wake Forest Baptist Medical Center, 1984
Residency
- Family Medicine, Wake Forest Baptist Medical Center, 1986
Board Certifications
- American Board of Family Medicine, Family Medicine
Positions
- Physician - Wake Forest Health Network
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC