Ratings and Reviews
4.437 Ratings 23 Comments |
|
|---|---|
| Listened to me | 4.5 |
| Cared about me | 4.6 |
| Clearly explained my problem or condition | 4.5 |
| Included me in decisions about my care | 4.5 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 10, 2023 Dr. Welborn was very reassuring and included me in making decisions on any further treatments available. She was very attentive and present.
- March 9, 2023 I have suffered from headaches most of my life. My PCP only prescribed pain meds for treatment and offered no other solutions. Andrea communicated with me and took action. She recommended preventative measures but also migraine medicine for when I do get them. The very next day I had a migraine. I took the medicine she prescribed and felt great the rest of the day. I’m thankful for her concern and working with me instead of pushing pain medication.
- March 3, 2023 It seemed like she hadn't taken any time at all to review my prior outside records which I brought to the visit. She made me feel rushed and seemed disinterested in my care.
- January 29, 2023 Will recommend to family and friends.
- January 27, 2023 Rude and not friendly at all. She wanted to prescribe medicine before doing any tests to see what is actually going on. Felt very bad afterwards because I've been dealing with this for 10yrs and it was like a repeat of the same thing the other doctors did she didn't even really listen to me and my concerns just wanted me to take some medicine. I will not see her again and don't recommend anyone to.
- January 24, 2023 Dr Welborn and her staff are very caring professionals. They always explain any procedures and discuss why it would be beneficial. Truly organized staff.
- January 13, 2023 Such an amazing doctor I am so glad I chose her thank you for all you've done for me Dr.Welborn!!!
- November 16, 2022 Dr Welborn is incredible. She is very intelligent and keeps you at ease.
- October 26, 2022 She was very informative and listened to me . She was very helpful.
- October 16, 2022 Dr Welborn is very thorough and caring in her approach. Always answers all my questions and explains her reasoning for her conclusions.
- October 5, 2022 My doctor didn??t try to help at all, she just had me verbally relay my medical history ever since my brain injury was inflicted (this was my first visit) and then said she??d schedule another appointment for 6 months from now and implied it was time to leave now without addressing the reason I was actually there. I told her I had relatively urgent questions to ask her and she decided to reschedule my next appointment for 3 months from now, and it went right over her head that I needed to ask them now. I asked anyway and she didn??t give any clear answers; when I asked about doing a certain medication adjustment she literally said ???Sure!?? and prescribed it to me. I asked about nutrition and exercise for one with epilepsy, and she just said the healthier the better. The parent that attended with me literally knew more about epilepsy than she did, so I feel I lost a lot of time and money and will not be returning. It appeared that she was just trying to end my appointment early to go to lunch or something and I am very disappointed.
- September 27, 2022 Everyone including the receptionist was friendly helpful and jolly they seem to all enjoy their job they listened they paid attention and they all seem very concerned about the situation going on
- September 6, 2022 Dr. Welborn was interest in situation and problem she seem to care.
- September 1, 2022 All my test that I had done in Statesville were not reviewed at first and I did the same test again in Winston-Salem and got the same results. I understand wanting Winston-Salem associates to test again to be sure same results. Moving on to next steps of finding out what??s going on.
- August 30, 2022 I am a new patient and was made to feel like an empasition.
- July 16, 2022 Dr. Welborn was great to look at every question I had. Very thorough with her exam. Easy to converse with her. I would highly recommend her knowledge and experience. Great and caring Doctor!
- July 2, 2022 She was so patient with me as I got my device connected.
- July 1, 2022 She's fantastic, I don't feel stressed about visits here.
- May 18, 2022 Dr. Welborn is wonderful. She listens and is very knowledgeable. She has great bedside manners! Dr. Welborn truly cares!!!
- May 2, 2022 Upon this being my first visit with Dr Wellborn, she went through my chart and started a process of elimination plan for my problem. We are still in the initial stages but what she??s prescribed thus far has been a small improvement to my headaches.
- April 27, 2022 Professional, personable and bright
- April 16, 2022 Subsequent to my visit, I had a question about one of the prescribed meds. I sent Dr Welborn an email expecting to get a reply in a day or two. Instead, my reply came in a matter of minutes.
- April 13, 2022 Andrea Welborn, MD was very personable, knowledgeable and answered my questions in a way that, I felt, were in my best interest for now and in the future. She was very willing to listen and answer any of my concerns.
Locations
Neurology - Triad
Formerly known as Triad Neurological Associates
Credentials
Education
- MD, The Brody School of Medicine at East Carolina University, 2016
Residency
- Neurology, Cleveland Clinic, 2020
Fellowship
- Cleveland Clinic, 2021
Positions
- Physician
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC