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Visitor Guideline Update: Due to respiratory virus season, children 12 and under are not permitted to visit patients. Additionally, masks are strongly encouraged in patient rooms and other designated areas. Learn more.

Jessica B. Wells, MD
  • Infectious Diseases
Jessica B. Wells, MD

Jessica B. Wells, MD

  • Infectious Diseases

Conditions and Treatments

  • Tuberculosis
  • Complicated Urinary Tract Infection
  • Staphylococcal Infection
View More
4.8 (43 Ratings)


Adult Provider



Skip Jump Links
    View Faculty Profile

    Conditions and Treatments

    • Tuberculosis
    • HIV
    • Prosthetic Device Infections
    • Complicated Urinary Tract Infection
    • MRSA Infection
    • Sexually Transmitted Infections (STIs)
    • Staphylococcal Infection
    • Multi Drug Resistant Infections
    • Syphilis
    • Joint Infections
    • Bone Infection

    View

    Ratings and Reviews

    4.8

    43 Ratings 21 Comments

    Listened to me 4.8
    Cared about me 4.8
    Clearly explained my problem or condition 4.8
    Included me in decisions about my care 4.8

    Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.

    Learn About Our Survey

    Patient Comments

    • October 10, 2023 New to the area,Dr. Wells was always willing to help when documents needed to be filled out by my PCP.
    • September 29, 2023 I appreciated the amount of time she took to listen to me, answer my questions, and the amount of information she gave me.
    • September 22, 2023 Dr Wells is a wonderful doctor. She listens, and takes the time to answer questions and explain things in a way that is easy to understand. She always has the patient’s best interest at heart.
    • July 14, 2023 Dr. Wells is a wonderful doctor. She greets me with a wonderful smile and we talk and she remembers from the last time we talked. She's an understanding and caring doctor whom I would recommend to anyone that would need one.
    • June 30, 2023 Dr. Wells manages to assess me presently ask about my concerns and go over my records all with a demeaner of ginuine compassion. She realy is great.
    • May 26, 2023 Very helpfull
    • May 19, 2023 Jessica Wells is the best care provider you have on staff
    • May 13, 2023 A wonderful doctor. Attentive and compassionate.
    • April 30, 2023 The Best of the Best doctors I've come to know in my Life!
    • April 19, 2023 Very easy to talk to; patient; didn’t make me feel rushed; knowledgeable, but spoke in an easy to understand manner
    • March 29, 2023 Dr Wells is really knowledgeable and explains things so I can understand.
    • March 22, 2023 The is a purpose for everyone you will have Sam people come into your life to teach you same to use you and same to bring aut The every best in you,
    • March 14, 2023 Friendly quick
    • March 10, 2023 Dr. Wells is knowledgeable, caring, listens, and explains. She answered every question I had. She explained why she was treating me the way she was treating me. She asked my thoughts on how the treatment should go after ensuring I understood my options. I wish more doctors practiced medicine the way she does.
    • January 27, 2023 As I said took time with me. Explained everything with me
    • January 26, 2023 She is a very professional person.
    • January 20, 2023 My case has several issues that have to be considered regarding my care and plan of action. Dr Wells is personable, listens, and explains courses of action, taking the time that she needs to find the best course of action.
    • January 6, 2023 I wish more doctors would actually talk and explain things to patients like Dr. Wells did. She not only explained my situation, including what my labs meant, but she also explained her thought process and why she recommended the course of action she planned for me. She asked me my opinion. She didn't use the 'checklist' many doctors seem to practice medicine by, but rather used a thought process to best prescribe me what I needed for my personal situation. More doctors need to work like this!
    • December 21, 2022 She is a very understanding doctor.
    • December 15, 2022 Dr. Wells is amazing! She apologized for the issues I had, even though it was not her fault. She also made sure to fully understand my situation before talking about a care plan. She is very thoughtful and made sure I completely understood the plan of action before she let me leave.
    • December 11, 2022 Dr. Wells is an exceptional doctor!! We definitely trust and respect her.

    Locations

    Infectious Diseases - Janeway

    at Wake Forest Baptist Medical Center

    Address

    Janeway Tower

    Medical Center Boulevard

    7th Floor

    Winston-Salem, NC 27157

    Get Directions

    Appointments

    336-716-2700
    336-716-3825 (FAX)
    Infectious Diseases - Janeway, Medical Center Boulevard - Google Maps

    Infectious Diseases - Lexington

    at Lexington Medical Center

    Address

    10 Medical Park Drive

    Suite 3

    Lexington, NC 27292

    Get Directions

    Appointments

    336-238-4468
    336-238-4446 (FAX)
    Infectious Diseases - Lexington, 10 Medical Park Drive - Google Maps

    Credentials

    Education

    • BS, Hillsdale College, 1995
    • MD, Wright State University School of Medicine, 1999

    Residency

    • Internal Medicine, Medical University of South Carolina Medical Center, 2002

    Fellowship

    • Infectious Disease, Medical University of South Carolina Medical Center, 2004

    Board Certifications

    • American Board of Internal Medicine, Infectious Disease
    • American Board of Internal Medicine, Internal Medicine

    Positions

    • Physician
    • Clinical Assistant Professor, Infectious Diseases

    Insurance

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.


    Key

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH
    - North Carolina Baptist Hospital
    LMC
    - Lexington Medical Center
    CHC
    - Cornerstone Healthcare
    Wilkes
    - Wilkes Regional Medical Center
    HPR
    - High Point Regional
    N/A
    - Not applicable to services provided at facility and/or CHC
    NC
    -Not Contracted, very low to no volume for facility and/or CHC


    Wake Forest Baptist Health Managed Care/MA Contracts - January2022

    AETNA CONNECTED ACA/Exchange: Accepted at all locations

    AETNA (PPO & HMO): Accepted at all locations

    AETNA MEDICARE: Accepted at all locations

    AETNA WHOLE HEALTH: Accepted at all locations

    ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)

    AMBETTER OF NC: Accepted at all locations

    AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations

    APEX MEDICARE ADVANTAGE: Accepted at all locations

    BCBSNC (PPO & HMO): Accepted at all locations

    BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations

    BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations

    BLUE MEDICARE: Accepted at all locations

    BLUE VALUE: Accepted at all locations

    CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    CIGNA: Accepted at all locations

    CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)

    CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)

    CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    COVENTRY/WELLPATH: Accepted at all locations

    CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    DEVOTED HEALTH: Accepted at all locations

    DIRECT NET:
    Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)

    FIRST HEALTH (COVENTRY): Accepted at all locations

    FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)

    GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    GOLDEN RULE INS (UNITED): Accepted at all locations

    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)

    HEALTHTEAM ADVANTAGE: Accepted at all locations

    HUMANA CHOICECARE: Accepted at all locations

    HUMANA MEDICARE ADVANTAGE: Accepted at all locations

    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)

    MEDCOST: Accepted at all locations

    MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)

    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)

    PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)

    TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)

    UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)

    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)

    UNITED HEALTHCARE: Accepted at all locations

    UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations

    UNITED HEALTHCARE MEDICARE: Accepted at all locations

    VA CCN: Accepted at all locations

    WELLCARE: Accepted at all locations

    WELLPATH (COVENTRY): Accepted at all locations 


    Key 

    WFUHS - Wake Forest University Health Sciences (professional services)
    NCBH - North Carolina Baptist Hospital
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    HPR- High Point Regional
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not Contracted, very low to no volume for facility and/or CHC

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