
Kiena April Williams, NP
Ratings and Reviews
4.771 Ratings 30 Comments |
|
---|---|
Included me in decisions about my care | 4.7 |
Addressed my questions and concerns | 4.7 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- May 15, 2023 Enjoyable
- April 16, 2023 Caring. Kind. Knowledgeable
- April 8, 2023 She was nice and very informative.
- March 21, 2023 Very professional and knowledgeable. Answered my questions and addressed my concerns. All the time being friendly and reassuring.
- March 16, 2023 Great!!!!!!!!
- February 26, 2023 Efficient
- February 17, 2023 Really appreciated her attention to detail and responses to my questions.
- February 15, 2023 Great job a satisfied patient
- February 15, 2023 Very understanding and informative and friendly!
- January 28, 2023 Very professional and competent. Discussed my test results and addressed all concerns. Very friendly.
- January 19, 2023 Even though I had never met Kiena before this appointment, I could tell that she is very knowledgeable. Also, she was helpful and really seemed to listen to me. We had a couple of laughs, which brightened my day.
- January 19, 2023 Hi she was very professional
- December 25, 2022 Staff is wonderful and at the top of their game
- December 25, 2022 Very helpful and good to get along with what
- November 29, 2022 A very caring and helpful provider. She is so sweet and helpful. I was allowed to call my prosthetic people while she was in the room and was given a clean bill of health and released. A previous provider had been so rude and mean to me, but she took the time to really listen and help me. Thanks so much!!!!!
- November 24, 2022 Clearly explained the findings of my scan and outlined the future course of action. Easy to understand and made me feel very comfortable.
- November 19, 2022 She did a complete exam and involved me in the discussion and listened to what I had to say.
- November 1, 2022 She was great with me...
- October 31, 2022 Good
- October 28, 2022 Very friendly and upbeat. She was very knowledgeable and went over the test results I just had done.
- October 3, 2022 She was thourough with explaining the treatment I would be receiving and volunteered information about a couple of sources for orthopedic shoes that I have had difficulty locating.
- September 6, 2022 She is highly intelligent and most interested in taking the best care possible of her patients. Sweet, caring and always has a kind word for everyone. She goes out of her way to make sure you feel comfortable in every way possible.
- September 3, 2022 The treatment provided my husband during recent surgery was amazing! The entire staff is caring, helpful, friendly. Our family cannot say enough about your facility.
- August 7, 2022 She is exceptional at what she does, and way above what is required of her. Kiena is a true ambassador.
- August 5, 2022 Very friendly and cared about what we were saying and concerns. She is a joy
- August 4, 2022 THE BEST CARE PROVIDED , DO NOT KNOW HOW ANY PROVIDER AND STAFF COULD DO ANY BETTER. STUDENTS SHOULD USE THIS UNIT AS A MODEL OF EXCELLENCE AND A MODEL OF QUALITY CONTROL.
- July 21, 2022 Very caring an compassionate! Really enjoyed talking with her
- July 8, 2022 Amazing in every possible way super nice and caring and truly concerned about the well-being of her patients and just as sweet as she can be I even told her I like to see her when I visit because I feel better just seeing her
- July 7, 2022 real nice and knowabelle
- June 22, 2022 Kiena was very knowledgeable and caring. She listened to my questions and concerns. I would definitely recommend her and Dr. Ross Davis.
Locations
Cardiology - Janeway Tower
at Wake Forest Baptist Medical Center
Hours of Operation
Mon - Fri: 8 am - 5 pm
Credentials
Education
- MSN, Old Dominion University
- Old Dominion University, 2015
Board Certifications
- American Academy of Nurse Practitioners, Family Nurse Practitioner
Positions
- Nurse Practitioner
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC