Serving Our Communities

Wake Forest Baptist Medical Center is committed to giving back to the communities it serves. In the 2016 fiscal year, Wake Forest Baptist provided $378.1 million in community benefits to the area, embracing community outreach, education, research, charity care and other efforts to help those in need and to improve the overall health of the region’s residents.

The following are some of these programs.

Be Involved

Be Involved is an online resource that welcomes community members to learn more about hundreds of clinical trials and studies at Wake Forest Baptist for which they may be eligible. This website – – allows people to search for studies they are interested in and connects them to coordinators of research projects at Wake Forest Baptist who can provide specific information about each study.


BestHealth, the community wellness outreach program of Wake Forest Baptist Health, offers health seminars, screenings, cooking and fitness classes, online health resources and a membership program with special benefits. Seminars led by experts from Wake Forest Baptist provide the latest information about a variety of health topics in talks held at convenient locations throughout the community. Membership benefits include free health screenings, wellness challenges, discounts at participating local merchants, e-newsletters and priority notification of events and programs.

Care Transitions

The Care Transitions program provides support to patients and their families after discharge from the Medical Center and helps them determine what services are available to them to assist with recovery. Seven options are offered through the program: enhanced care resource nurses, ANCHOR, CarePlus, advanced practice providers, skilled nursing facility partners, palliative care, and Wake Forest Baptist Health Care at Home, a joint program between Wake Forest Baptist and Gentiva Health Services that focuses on helping adult patients of all ages with complex health problems.

Center for Worker Health

The Center for Worker Health provides a nexus for basic and translational research focused on all aspects of the work-health relationship. It brings together researchers, health care providers, community members and business leaders interested in protecting and promoting worker health and quality of life, as well as creating workplace solutions that are beneficial for employers, workers and their families.

Community Partnership for Compassionate Care

The Community Partnership for Compassionate Care is a regional coalition of the North Carolina Partnership for Compassionate Care. Its members are Wake Forest Baptist, Novant Health, the Hospice & Palliative Care Center and Rowan Hospice & Palliative Care. The partnership is designed to educate the community about the importance of having an advance care plan and to help to with the planning process.

DEAC Clinic (Delivering Equal Access to Care)

The DEAC Clinic, a program initiated and developed entirely by Wake Forest School of Medicine students, has operated in Winston-Salem since 2008. In 2016, the clinic served more than 250 patients per week. This free clinic provides routine primary health care to the local underserved community, and specialty care and testing when needed. Students from Wake Forest medical, physician assistant, graduate and undergraduate programs work together under the supervision of volunteer licensed physicians, physician assistants and pharmacy residents.

Recently, students have been awarded grants for various health improvement initiatives implemented at DEAC, ranging from nutrition to smoking cessation.

Downtown Health Plaza

The Downtown Health Plaza (DHP) is a full-service outpatient medical clinic subsidized by the Medical Center that serves many of Forsyth County’s uninsured and underinsured residents in a state-of-the-art facility with an onsite pharmacy. In 2016, there were 68,279 patient visits at the Downtown Health Plaza.

Mobile Clinic

Wake Forest Baptist Medical Center's Community Health Alliance (CHA) mobile program and the School Health Alliance (SHA) for Forsyth County mobile program have partnered together to develop an integrated model of both child and adult mobile health care specific for high need areas of our local community. Wake Forest Community Health Alliance is a mobile health program, and service line of Family Medicine that seeks to improve health of vulnerable populations, including older adults, by providing high-quality health care in areas with high rates of chronic disease and poverty. Also housed in the Department of Family and Community Medicine, Wake Forest School of Medicine, the SHA is a nonprofit supporting and partner organization to the Winston-Salem/Forsyth County School (WS/FCS) district with a mission and scope of work to provide school-based health, mental health and nutrition services to children and adolescents enrolled in the WS/FCS district.

The mobile health clinic's overarching goals include improving health care access and coordination of care for underserved populations and aligned program strategies with other Wake Forest Baptist institutional strategies who provide services for underserved populations within Forsyth County. The partnership and the proposed mobile clinic effort will allow the expansion of SHA mobile clinic services from two to four days per week, and will allow for the provision of mobile medical services to school-aged children and adolescents as described above during school hours, and provision of primary and chronic disease services for preschool age children and adults by CHA during afternoon hours in to additional high need areas within our community.  

The mobile program has received limited operational funding from the NC Office of Rural Health, and also the capital costs for building the mobile unit from the Wake Forest Foundation.

Share the Health Fair

The Share the Health Fair is a free, annual community heath day that offers screenings, health education and physician consultations, and typically reaches hundreds of people. It is open to adults regardless of age, insurance coverage, income level or immigration status. Interpreters are available for non-English speakers. The event is hosted by students from Wake Forest School of Medicine and supported by Northwest AHEC.

Transitional and Supportive Care

Transitional and Supportive Care is a family of programs that creates a bridge between acute care services and reintroduction to the community. Being able to manage transitional care leads to a higher-quality experience for patients and their family. The programs included in Transitional and Supportive Care are: Ambulatory Care Navigators, Bridging Home Visits, ED Enhanced Care Nurses, Palliative/Supportive Care Providers and Nurses, Readmissions Coordinator, Skilled Nursing Facility Collaborative, Social Work, Pharmacists and Wake Forest Baptist Health Care at Home.

Wellness and Corporate Health Services

The mission of Wellness and Corporate Health Services is to be the low-cost, high-quality provider of business health and wellness solutions to local employers. This service includes assessment of the health of a company’s employees, an analysis of that biometric and claims data, and the development of custom solutions for that specific population. Examples of services include: on-site health screenings, risk assessments, health coaching, weight loss and tobacco-cessation classes and incentive and benefit plan design.

Diversity, Inclusion and Health Equity

Wake Forest Baptist believes that creating a diverse, equitable and culturally attuned workplace is crucial to our mission to improve health in the communities we serve. The Office of Diversity and Inclusion oversees our practices to ensure diversity, inclusion, equity and respect for every member of the Wake Forest Baptist community – faculty, staff, students, trainees, patients, families and vendors. Diversity and inclusion are also integral to achieving excellence and quality health outcomes for all and is essential at all levels of the Medical Center.

Wake Forest Baptist recognizes that diversity is not limited to race and ethnicity but must also take into account socioeconomic status, sexual orientation, gender identity and religious commitment. In order to eliminate the pervasive health disparities that exist in our region and country, the Medical Center is devoted to recruiting, retaining and training a diverse cadre of people and ensuring that educational programs enable health care professionals to provide culturally competent care and address health disparities. The Medical Center aims to actively engage with local and regional populations to advance health equity and be the provider of choice in the communities we serve.

Wake Forest Baptist’s clinical focus on health equity was recognized by the U.S. Human Rights Campaign Foundation, which designated the Medical Center a 2017 “Leader in LGBTQ Healthcare Equality.”