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Bright hallway

Dwight D. Bates, MD

  • ENT/Head and Neck Surgery
Dwight D. Bates, MD

Dwight D. Bates, MD

  • ENT/Head and Neck Surgery
4.6 (173 Ratings)
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    Ratings and Reviews

    4.6

    173 Ratings 20 Comments

    CP concern for questions/worries 4.7
    CP efforts to include in decisions 4.7
    CP explanations of prob/condition 4.7
    CP spoke using clear language 4.8
    Friendliness/courtesy of CP 4.8
    Likelihood of recommending CP 4.6
    Patients' confidence in CP 4.7
    Time CP spent with patient 4.7
    Wait time at clinic 3.8

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • April 2, 2019I've already referred several to this practice
    • March 30, 2019Excellent listening skills, plus flexibility to explore treatment options.
    • March 23, 2019dr. explained and answered all of my concerns and questions!
    • March 21, 2019rmany thanks
    • March 13, 2019Liked *Dr. Bates very much. He puts you at ease.
    • January 13, 2019dr Bates is excellent
    • December 22, 2018I value his professional opinion and trust his judgement
    • December 9, 2018answered all my questions. listened to me and had my best interest I mind
    • November 20, 2018I recently moved to this area and feel very fortunate & blessed to have found such a professional, caring provider.
    • November 5, 2018*Dr. Bates LISTENED to what the background of my problem was & consulted with my cardiologist regarding a solution.
    • October 25, 2018Dr. Bates is a great provider. He is personable and well informed of his specialty. I left his office vary satisfied with my visit. I wish all doctors had his bedside manner!
    • October 18, 2018Although this is the first time I've seen this doctor (or practice) I got a good feeling that he is well trained and knowledgeable and has good communication skills. Was willing to listen to my questions and concerns and consider them. So, whereas my recommendation would be based on single visit, it'd be weighted with that caveat.
    • October 16, 2018Doctor was very patient.
    • September 30, 2018always nice
    • September 18, 2018Dr. Bates was excellent. very knowledgeable, explained my situation in detail, made a plan with me, and I trusted him.
    • September 13, 2018*Dr. Bates is a top physician in Greensboro. He relates great with parent & child patients.
    • September 9, 2018I really liked Dr.Bates! he took the time to listen to me and came up with a plan to help. I've already referred him to several friends.
    • August 7, 2018Very kind & professional doctor. We were not able to determine the source of my problem at this visit, but were able to come up with a current treatment and future plan of action. i was pleased with the visit.
    • August 2, 2018Already recommended Dr. Bates and the office to my entire neighborhood via Facebook
    • June 11, 2018Quick fix Dr.. get em in and get em OUT!

    Locations

    Ear, Nose and Throat Associates - Greensboro

    Formerly known as Greensboro Ear, Nose and Throat Associates

    Address

    1132 N Church Street

    Suite 200

    Greensboro, NC 27401

    Get Directions

    Appointments

    336-379-9445

    Credentials

    Education

    • MD, Wake Forest School of Medicine, 2001

    Internship

    • Wake Forest University Bowman Gray School of Medicine, 2002

    Residency

    • Wake Forest University Bowman Gray School of Medicine, 2006

    Board Certifications

    • American Board of Otolaryngology, AB of Facial Plastic & Recon Surg
    • American Board of Otolaryngology, Facial Plastic and Reconstructive Surgery

    Positions

    • Physician - Wake Forest Health Network

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

    WFUHS - Wake Forest University Health Sciences (physician services)
    NCBH - North Carolina Baptist Hospital
    Davie - Davie Medical Center
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    N/A - Not applicable to services provided at facility and/or CHC
    NC - Not contracted, very low to no volume for facility and/or CHC

     

    WAKE FOREST BAPTIST HEALTH    
    MANAGED CARE CONTRACTS - December 2017    
                 
    PAYER WFUHS NCBH DAVIE LMC  CHC Wilkes 
    AETNA (PPO & HMO) X X X X X X
    AETNA MEDICARE X X X X X X
    BCBSNC (PPO & HMO) X X X X X X
    BLUE MEDICARE X X X X X X
    BLUE VALUE X X X X X X
    CAROLINA BEHAVIORAL HEALTH X X N/A N/A X N/A
    CIGNA X X X X X X
    CIGNA BEHAVIORAL HEALTH   X N/A N/A N/A N/A
    CIGNA HEALTHSPRING MEDICARE ADVANTAGE X X X X X  N/A
    CIGNA LIFESOURCE (TRANSPLANTS) X X N/A N/A N/A N/A
    COVENTRY/WELLPATH X X X X X X
    CRESCENT PPO (ASHEVILLE) X X NC NC NC NC
    DIRECT NET X X NC NC NC NC
    FIRST HEALTH (COVENTRY) X X X X X X
    FIRSTCAROLINACARE (PINEHURST, NC) NC X NC NC NC NC
    GATEWAY HEALTH ALLIANCE (VIRGINIA) X X NC NC NC NC
    GOLDEN RULE INS (UNITED) X X X X X  X
    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE) X X NC X NC NC 
    HUMANA CHOICECARE X X X X X X
    HUMANA MEDICARE ADVANTAGE X X X X X X
    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE) X X N/A N/A N/A  N/A 
    MAGELLAN (BEHAVIORAL HEALTH) X X N/A N/A X N/A
    MEDCOST X X X X X X
    MEDCOST ULTRA X X X X N/A X
    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY) X X N/A N/A N/A N/A
    PREFERRED CARE OF VA INC X X NC NC NC NC
    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY) X X X NC X NC
    TWIN COUNTY (VIRGINIA) X X NC NC NC NC
    UNITED BEHAVIORAL HEALTH X X N/A N/A X  N/A
    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY) X N/A N/A N/A N/A N/A 
    UNITED HEALTHCARE X X X X X X
    UNITED HEALTHCARE MEDICARE X X X X X X
    WELLPATH (COVENTRY) X X X X X X
       
    LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume    
    BEECHSTREET PPO    
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES    
    PHCS/MULTIPLAN    
       
    CHC ONLY - Contracts specific to support CHC            
    AETNA BEHAVIORAL HEALTH            

    CIGNA BEHAVIORAL HEALTH (limited providers)

    		            
    THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    		         
    TRICARE            
                 
    KEY:    
    N/A = not applicable to services provided at facility and/or CHC    
    NC = Not Contracted, very low to no volume for facility and/or CHC    
    WFUHS - Wake Forest University Health Sciences (professional services)    
    NCBH - North Carolina Baptist Hospital    
    DAVIE - Davie Medical Center            
    LMC - Lexington Medical Center            
    CHC - Cornerstone Healthcare            
    Wilkes - Wilkes Regional Medical Center            

     

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    Learn more about our nondiscrimination policy and services available to you.

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    Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

    Wake Forest Baptist Health, Medical Center Boulevard, Winston-Salem, NC 27157. All Rights Reserved.

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    Currently, not all doctor ratings and comments are available. The number of rated physicians will increase over time. 
    The more ratings a provider receives, the more accurate and statistically reliable the data is. Providers with less than 30 ratings may not have patient ratings listed on their profiles.
    To learn more about this survey process, visit our about the survey page.