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Dwight D. Bates , MD

  • ENT/Head and Neck Surgery
Dwight D. Bates , MD

Dwight D. Bates , MD

  • ENT/Head and Neck Surgery
4.6 (158 Ratings)
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    Ratings and Reviews

    4.6

    158 Ratings 17 Comments

    CP concern for questions/worries 4.6
    CP efforts to include in decisions 4.6
    CP explanations of prob/condition 4.6
    CP spoke using clear language 4.7
    Friendliness/courtesy of CP 4.7
    Likelihood of recommending CP 4.6
    Patients' confidence in CP 4.6
    Time CP spent with patient 4.5
    Wait time at clinic 3.9

    The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Experience Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good.

    Learn About Our Survey

    Patient Comments

    • September 13, 2018*Dr. Bates is a top physician in Greensboro. He relates great with parent & child patients.
    • August 7, 2018Very kind & professional doctor. We were not able to determine the source of my problem at this visit, but were able to come up with a current treatment and future plan of action. i was pleased with the visit.
    • August 2, 2018Already recommended Dr. Bates and the office to my entire neighborhood via Facebook
    • June 11, 2018Quick fix Dr.. get em in and get em OUT!
    • June 5, 2018I had a large tonsil stone that this provided took his time in removing. No discomfort at all.
    • May 17, 2018Very good first impression.
    • March 19, 2018good experience
    • February 26, 2018Very thorough and attentive. Dr. Bates and his PA were very respectful and caring. A great and informative visit.
    • February 18, 2018Dr. Bates was very friendly and concerned about my problem and the outcome of my condition.
    • January 31, 2018*Dr. Bates was wonderful, gentle and nice. I have had bad experiences with other ENT drs. This was my first consult with him. I am so glad that I was referred to *Dr. Bates.
    • January 25, 2018Very good experience
    • January 24, 2018Dr. Bates removed a wax buildup from my ear. It was done easily with skill and no pain.
    • December 27, 2017Dr. Bates was particularly good when he asked me to swallow the mirror. He was calm, gave clear instructions, and encouraged me when it got tough. He also explained things very well and listened to my concerns.
    • December 19, 2017amazing wealth of knowledge
    • December 17, 2017I have trust and confidence in my doctor. I feel very cared for in regards to my medical issues.
    • December 12, 2017Dr. Bates listened, answered all of my questions, and put me at ease. He performed a procedure in the office that same day. He explained exactly what would happen and made certain I was not uncomfortable during the procedure. It was an excellent experience!
    • December 1, 2017*Dr. Bates was one of the best HCP I have interacted with in my life!

    Locations

    Greensboro Ear Nose and Throat Associates

    Address

    1132 N Church Street

    Suite 200

    Greensboro, NC 27401

    Get Directions

    Appointments

    336-379-9445

    Credentials

    Education

    • MD, Wake Forest University Bowman Gray School of Medicine, 2001

    Internship

    • Wake Forest University Bowman Gray School of Medicine, 2002

    Residency

    • Wake Forest University Bowman Gray School of Medicine, 2006

    Board Certifications

    • American Board of Otolaryngology, Otolaryngology/Head and Neck Surgery

    Positions

    • Physician - Wake Forest Health Network

    Insurance

    Wake Forest Baptist accepts most major health insurance plans for hospital, physician and clinic services and participates in Medicare and Medicaid government programs. For more information, visit Billing and Insurance.

    Insurance Accepted

    This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.

    Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.

    If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.

    WFUHS - Wake Forest University Health Sciences (physician services)
    NCBH - North Carolina Baptist Hospital
    Davie - Davie Medical Center
    LMC - Lexington Medical Center
    CHC - Cornerstone Healthcare
    Wilkes - Wilkes Regional Medical Center
    N/A - Not applicable to services provided at facility and/pr CHC
    NC - Not contracted, very low to no volume for facility and/or CHC

     

    WAKE FOREST BAPTIST HEALTH    
    MANAGED CARE CONTRACTS - December 2017    
                 
    PAYER WFUHS NCBH DAVIE LMC  CHC Wilkes 
    AETNA (PPO & HMO) X X X X X X
    AETNA MEDICARE X X X X X X
    BCBSNC (PPO & HMO) X X X X X X
    BLUE MEDICARE X X X X X X
    BLUE VALUE X X X X X X
    CAROLINA BEHAVIORAL HEALTH X X N/A N/A X N/A
    CIGNA X X X X X X
    CIGNA BEHAVIORAL HEALTH   X N/A N/A N/A N/A
    CIGNA HEALTHSPRING MEDICARE ADVANTAGE X X X X X  N/A
    CIGNA LIFESOURCE (TRANSPLANTS) X X N/A N/A N/A N/A
    COVENTRY/WELLPATH X X X X X X
    CRESCENT PPO (ASHEVILLE) X X NC NC NC NC
    DIRECT NET X X NC NC NC NC
    FIRST HEALTH (COVENTRY) X X X X X X
    FIRSTCAROLINACARE (PINEHURST, NC) NC X NC NC NC NC
    GATEWAY HEALTH ALLIANCE (VIRGINIA) X X NC NC NC NC
    GOLDEN RULE INS (UNITED) X X X X X  X
    HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE) X X NC X NC NC 
    HUMANA CHOICECARE X X X X X X
    HUMANA MEDICARE ADVANTAGE X X X X X X
    LIBERTY ADVANTAGE (MEDICARE ADVANTAGE) X X N/A N/A N/A  N/A 
    MAGELLAN (BEHAVIORAL HEALTH) X X N/A N/A X N/A
    MEDCOST X X X X X X
    MEDCOST ULTRA X X X X N/A X
    OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY) X X N/A N/A N/A N/A
    PREFERRED CARE OF VA INC X X NC NC NC NC
    SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY) X X X NC X NC
    TWIN COUNTY (VIRGINIA) X X NC NC NC NC
    UNITED BEHAVIORAL HEALTH X X N/A N/A X  N/A
    UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY) X N/A N/A N/A N/A N/A 
    UNITED HEALTHCARE X X X X X X
    UNITED HEALTHCARE MEDICARE X X X X X X
    WELLPATH (COVENTRY) X X X X X X
       
    LEXINGTON ONLY - Contracts specific to support Lexington employer groups, low volume    
    BEECHSTREET PPO    
    NATIONAL PROVIDER NETWORK/MEDICAL RESOURCES    
    PHCS/MULTIPLAN    
       
    CHC ONLY - Contracts specific to support CHC            
    AETNA BEHAVIORAL HEALTH            

    CIGNA BEHAVIORAL HEALTH (limited providers)

    		            
    THN - TRIAD HEALTH NETWORK MA Plans only (Humana Medicare and Healthteam Advantage)
    		         
    TRICARE            
                 
    KEY:    
    N/A = not applicable to services provided at facility and/or CHC    
    NC = Not Contracted, very low to no volume for facility and/or CHC    
    WFUHS - Wake Forest University Health Sciences (professional services)    
    NCBH - North Carolina Baptist Hospital    
    DAVIE - Davie Medical Center            
    LMC - Lexington Medical Center            
    CHC - Cornerstone Healthcare            
    Wilkes - Wilkes Regional Medical Center            

     

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    Disclaimer: The information on this website is for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified health care provider.

    Wake Forest Baptist Medical Center, Medical Center Boulevard, Winston-Salem, NC 27157. All Rights Reserved.

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    The more ratings a provider receives, the more accurate and statistically reliable the data is. Providers with less than 30 ratings may not have patient ratings listed on their profiles.
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