Heather Hassler, MPAS, PA-C
- Pediatric ENT/Head and Neck Surgery
Heather Hassler, MPAS, PA-C
- Pediatric ENT/Head and Neck Surgery
Ratings and Reviews
4.873 Ratings 37 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.8 |
| Clearly explained my problem or condition | 4.9 |
| Included me in decisions about my care | 4.8 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- March 6, 2023 I appreciated her thorough explanations and extra effort regarding my child's situation.
- February 16, 2023 We love Ms. Hassler. She is extremely responsive to messages in mychart and does her best to answer questions and provide recommendations quickly. She always listens to my concerns and provides explanations for problems that are easy to understand. She is gentle with my child and you can tell she loves her job.
- February 5, 2023 Heather explained things so well. She really took her time with us and was very patient with my daughter.
- February 2, 2023 Excelente doctora y ser humano muy buen trabajo !
- January 28, 2023 We love Ms Hassler!
- January 18, 2023 She was awesome! She listened to my concerns and explained everything so well. Emma had a great experience and we would go back!
- January 14, 2023 I feel like some providers here should be more knowledgeable about newer studies linked to lip and tongue ties. I am going to another provider who understands long term effects.
- January 6, 2023 Heather Hassler was excellent, she was very friendly, caring and knowledgeable. She took the time to listen to my concerns. I highly recommend her.
- December 16, 2022 Ms. Hassler is patient and explains things in terms that you can understand if you do not have a medical background. She listens to concerns and gives solutions without being condescending.
- December 8, 2022 She was very thorough, and she listened to everything I had to say (which was a lot.)
- December 7, 2022 Heather is great with kids! My son is always very nervous at the doctor, but Heather put him at ease.
- December 4, 2022 Heather has great bedside manner.
- December 4, 2022 Heather Hassler was interested in listening to us and regarded our concerns as important. She also explained everything thoroughly and did not rush us through the visit.
- December 2, 2022 Absolutely an amazing physician!! She is so clear explaining things and makes sure to involve the child in conversation. Sometimes kids are not included but Heather spoke with him for a good while. I highly recommend her to anyone that is in need of pediatric ENT services!
- November 16, 2022 Heather saw my child early so I did not have to miss work which was terrific b/c I have had to miss a lot of time at work b/c of my son's frequent illnesses this past 2 months. Heather went ABOVE AND BEYOND to provide great care and to accommodate my work schedule!!!! She is an asset to WFBH and the client's she treats!!!!!!!! Please note my child was only seen by Heather today and there was no check in people because we came in early so I have no comments about support staff.
- November 10, 2022 The check in lady with the cool hair is always pleasant. Heather is an awesome and caring provider! Atrium is lucky to have her!
- November 2, 2022 She was very attentive and helpful.
- October 22, 2022 Fantastic knowledgeable personable kid centered highly recommend her!
- October 14, 2022 Love love love her! I would recommend Sr. Hassler to any one because she is so understanding and caring. She needs a raise or something because she is at the very top of my list
- October 2, 2022 Great! Very knowledgeable and great with kids!
- September 17, 2022 Muy buena atenci??n se preocupo por que yo entendiera todo el proceso que le harian a mi hijo
- September 15, 2022 Heather listened to my concerns and was very informative
- September 7, 2022 I was impressed with her interest in my son's care, she read through his records and asked good questions. I felt like she truly understood my concerns, my son's needs (both in the moment and the concerns at hand) and took appropriate steps to make sure no stone was unturned. Very impressed!
- August 25, 2022 Ella es muy linda y amable.
- July 30, 2022 Heather has always been there for us. On this day, instead of waiting for our scheduled appointment which was 5 days later, she verbally called us to see our son THE SAME DAY and was able to diagnose him and treat his condition and provide answers and comfort. We are so thankful for Heather!
- July 22, 2022 She was absolutely the best!! Kind, patient and really listened to the kids! And only one of my kids were seen but she listened to both! Just awesome!!
- June 28, 2022 She did a wonderful job showing me the X-ray and talking to me
- June 12, 2022 She is an amazing medical professional. I would highly recommend her to anyone looking for a caring, compassionate pediatric ENT.
- May 12, 2022 The staff were very caring and compassionate. They listened to our story and were patient and kind. We are now moving in the right direction to get the answers we need for our sweet Rowan.
- May 4, 2022 Absolutely amazing, very friendly, very clear on communication with her clients, thank you for your help.
- April 30, 2022 Heather was very good with my son, she was easy and diligent with her care in removing a crayon from his nose. She made sure he was as comfortable as could be in his situation and very friendly to us. We really liked her!
- April 30, 2022 Buena atencion amable, cortez
- April 29, 2022 She has really shown that she cares and wants to make sure that all involved are understanding everything and has no questions. She??s amazing!
- April 27, 2022 Heather is a fabulous provider! She is wonderful with patients and parents. She always takes the time to explain exactly what is happening with my child. We appreciate her so much!
- April 12, 2022 She amazing, patient, kind and did a wonderful job at working a concerned mom in and putting her mind at ease
- March 21, 2022 She was great with my daughter and made her feel very comfortable.
- March 20, 2022 She is the absolute best. My little one has had so many ear issues. She has helped us through them all. She??s made sure their little ears happy are healthy.
Locations
Pediatric ENT/Head and Neck Surgery - Ardmore Tower
at Brenner Children's
Address
Brenner Children's Hospital
Medical Center Boulevard
7th Floor
Winston-Salem, NC 27157
Get DirectionsCredentials
Education
- MS, Bethel University, 2007
Board Certifications
- National Commission on Certification of Physician Assistants
Positions
- Physician Assistant
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC