Ratings and Reviews
4.872 Ratings 44 Comments |
|
|---|---|
| Listened to me | 4.8 |
| Cared about me | 4.7 |
| Clearly explained my problem or condition | 4.7 |
| Included me in decisions about my care | 4.7 |
Within Atrium Health, we use survey results to better understand what is important to our patients and how we can improve healthcare experiences. The overall Patient Rating score comes from the questions on our Medallia Patient Experience Survey. Responses are measured on a scale, where 0 represents "very poor" and 10 represents "very good.” Those scores are shown as 1 to 5 stars on the provider’s profile.
Patient Comments
- September 6, 2023 Very knowledgeable and thorough. Trying to find out what is going on in my complicated case
- August 26, 2023 very knowledgeable
- August 23, 2023 Dr. Pocock listens and understands. She is trying to figure my headache situations out. There are 2 situations. I truly appreciate her care.
- August 20, 2023 Dr Pocock is great!
- August 16, 2023 Dr. Pocock really listen to my concerns and offers different options for treatment to meet my needs. We haven't found a solution yet, but she is hopeful and will continue to find new options for me.
- August 3, 2023 Excelente servicio en todas las formas Gracias por su atención Buen dia
- August 3, 2023 Dr. Pocock was absolutely AMAZING! She talked with me for an hour and a half to make sure she understood everything about me. I look forward to my next visit. She was so nice!
- July 27, 2023 Dr Kristyn Pocock was very thorough and listen and ask the right questions. She explained things well. She explain each process that would be happing. I have never had a DR who was as concerned about my migrains and over all health. I would highly recommend her to any one.
- July 22, 2023 I finally know my condition and it felt good to be heard
- July 14, 2023 Dr Pocock seems to really want to get to the bottom of my problems. She has called me twice to keep me informed about my case I greatly appreciate that!
- June 24, 2023 She was amazing! She asked detailed questions and answered every question I had with confidence. I have never had such a great experience with any other doctor. When I left, I was so excited with the possibility of actually finding out what is wrong with me and it was all because of my experience with Dr. Kristyn Pocock.
- June 15, 2023 She is caring and compassionate and takes time to answer all of my questions. She is very knowledgeable too.
- June 15, 2023 Kristyn Pocock, All i can say is God answered my prayers..She very caring, great listener, answers all questions gives the best replys instead of brushing r rushing me off r out the door.. She is literally the best dr. I have ever had.. For that I sincerely thank you for all u do..Your team is amazing to they have been answering my questions on my portal.. They definitely don't leave u hanging that is for sure..I Greatly appreciate u all.. May God Bless u all..
- June 11, 2023 I feel for the first time in 40 months someone truly cares and is searching for ways to help me. Still some unknowns. I feel eventually Dr. Pocock will figure all out. I am so thankful I was referred to her.
- June 10, 2023 Dr. Pocock is amazing! She took the time to listen, and really hear me about what I was experiencing with my Chronic Migraine. She really looked at things from a holistic point of view. She made sure to establish a baseline during this first business with all necessary tests. I have been searching for years for a migraine specialist that listens, and I am so encouraged by first visit with Dr. Pocock.
- June 10, 2023 again.......Dr Pocock is Great!!! just too far away
- May 26, 2023 Dr. Pocock really took time with me. She was very thorough. She asked me questions about my migraines and symptoms that no neurologist or headache clinic had ever asked before. She suggested medications, supplements, and treatments, that had never been tried on me before. She understood that I was a retired RN that had worked in critical-care, emergency, and neurotrauma and explained things well. She gave me homework to study to possible treatment modalities. Dr. Pocock gave me HOPE that we could get control of my chronic migraines.
- May 19, 2023 She was kind and caring and respectful.
- May 9, 2023 Dr. Pocock is one of the most knowledgeable doctors I’ve ever been to. She went above & beyond in every facet to help me find neurological solutions. I’m deeply appreciative of the time she took to spend with us.
- May 3, 2023 Dr. Pocock is the best. I am so blessed God sent her into my life. She is determined to use best practices to address the needs of her patients and is gentle but firm with explanations.
- April 29, 2023 Please follow up on getting my prescriptions and consultations to my out of state places.
- April 27, 2023 She was very knowledgeable and took her time.
- April 22, 2023 Dr Pocock has been amazing. From our first visit she has really listened, explained and prescribed new treatments that have tremendously helped my chronic migraines. I am so impressed with her knowledge of headache treatment.
- April 21, 2023 the provider did not listen to me when i said i did not want a medication and said well i'll still prescribe it and also called me obese 4 times and that sent me over the edge
- April 20, 2023 I wished there was a higher number because in the previous responses she is a 20 in my book.
- April 17, 2023 Dr. Pocock was professional, thorough, concerned about our needs and very helpful to find solutions to help us which didn’t include just medication but more natural approaches which was our goal in treatment anyway.
- March 28, 2023 Can’t say enough to express my gratitude to Dr Pocock. Her expertise, caring, and listening ear make her an extraordinary neurologist and she has so helped me. Glad she’s chosen to practice in Winston salem!
- March 26, 2023 Seemed to care. Very understanding. Explained everything to me in away I could understand. Think we have a plan to take care of my severe headaches
- March 23, 2023 The best ever ?? I appreciate her for the kindness and support of my needs ????. She is doing a great job ??
- March 19, 2023 Dr Pocock was very thorough, professional and interested in what I had going on and listened to what I had to say and hopefully has prescribed a plan of action to help my headaches.
- March 18, 2023 I never knew how drugs were chosen for headache treatment. She took the time to explain that to me. I think she is excellent at establishing rapport.
- March 9, 2023 Very caring and knowledgeable
- February 27, 2023 Very professional. Answered questions asked. Very informative about care.
- February 17, 2023 Incredibly thorough! My plan is geared toward me and my individual needs.
- February 17, 2023 Such a great doctor!! So caring and works to find answers. Dr. Pocock talks to others on my team to find ways to get me better.
- February 12, 2023 Been going to Doctors for years and every Doctor told me I have migraines and come to find out I don’t have migraines it a rare headache disorder. I would recommend Dr. Pocock to everyone I know that has headaches.
- February 9, 2023 Fantastic. Really asked a lot of questions and tried to eliminate as many reasons for my migraine as possible
- February 3, 2023 Dr. Pocock listened. She asked some questions no other migraine specialist has asked me before. And I've seen a few since the early 90s. The fact there are PT specialists in migraines and headaches? I'm really thrilled about.
- February 3, 2023 Dr. Pocock was understanding and relatable. She made me feel heard and like my problems were being solved.
- February 2, 2023 Dr Pocock is very knowledgeable about chronic headaches and was easy to talk to about any issues or concerns I had. She immediately started working on scheduling various treatments and kept me informed on what and why she was doing.
- January 30, 2023 Is ok
- January 9, 2023 She is kind and caring
- January 9, 2023 Dr. Pocock was thorough, thoughtful, and professional. She seems to enjoy her work, and this helps to make a patient more comfortable and trusting.
- December 14, 2022 My case is difficult. Dr. Pocock is taking steps to figure out my situation .
Locations
Credentials
Education
- MD, Indiana University School of Medicine, 2014
Residency
- Adult Neurology, Brigham and Women's Hospital, 2018
Fellowship
- Clinical Neurophysiology, University of South Florida, 2019
Board Certifications
- American Board of Psychiatry and Neurology, Clinical Neurophysiology
- American Board of Psychiatry and Neurology - Neurology
Positions
- Physician
- Assistant Instructor, Neurology
Insurance
This chart is a list of the most common health insurance plans we accept. This list is subject to change. Please check your individual plan to confirm their participation and the coverage allowed.
Due to the different physician groups and hospitals within the Wake Forest Baptist system, physician services and hospital services are billed separately. Please remember that health insurance coverage varies, so some services may not be covered.
If you don’t see your plan or you have questions, please call our Customer Service Center at 877-938-7497. We will do our best to work with you and your plan.
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC -Not Contracted, very low to no volume for facility and/or CHC
Wake Forest Baptist Health Managed Care/MA Contracts - January2022
AETNA CONNECTED ACA/Exchange: Accepted at all locations
AETNA (PPO & HMO): Accepted at all locations
AETNA MEDICARE: Accepted at all locations
AETNA WHOLE HEALTH: Accepted at all locations
ALIGNMENT HEALTHCARE MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and Wilkes (not applicable to services provided at High Point)
AMBETTER OF NC: Accepted at all locations
AMERIHEALTH CARITAS NEXT ACA/Exchange: Accepted at all locations
APEX MEDICARE ADVANTAGE: Accepted at all locations
BCBSNC (PPO & HMO): Accepted at all locations
BCBS HIGH PERFORMANCE (NATIONAL NETWORK): Accepted at all locations
BLUE LOCAL (WFBH INDIVIDUAL & WFBH X_Group): Accepted at all locations
BLUE MEDICARE: Accepted at all locations
BLUE VALUE: Accepted at all locations
CAROLINA BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
CIGNA: Accepted at all locations
CIGNA BEHAVIORAL HEALTH: Accepted at NCBH and High Point (not applicable to services provided at Davie, LMC, CHC and Wilkes)
CIGNA HEALTHSPRING MEDICARE ADVANTAGE: Accepted at WFUHS, NCBH, Davie, LMC, CHC and High Point (not applicable to services provided at Wilkes)
CIGNA LIFESOURCE (TRANSPLANTS): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
COVENTRY/WELLPATH: Accepted at all locations
CRESCENT PPO (ASHEVILLE): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
DEVOTED HEALTH: Accepted at all locations
DIRECT NET: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not contracted, very low to no volume for CHC)
FIRST HEALTH (COVENTRY): Accepted at all locations
FIRSTCAROLINACARE (PINEHURST, NC): Accepted at NCBH (not contracted, very low to no volume for WFUHS, Davie, LMC, CHC, Wilkes and High Point)
GATEWAY HEALTH ALLIANCE (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
GOLDEN RULE INS (UNITED): Accepted at all locations
HEALTHGRAM (formerly PRIMARY PHYSICIAN CARE): Accepted at WFUHS, NCBH and LMC (not contracted, very low to no volume for Davie, CHC, Wilkes and High Point)
HEALTHTEAM ADVANTAGE: Accepted at all locations
HUMANA CHOICECARE: Accepted at all locations
HUMANA MEDICARE ADVANTAGE: Accepted at all locations
LIBERTY ADVANTAGE (MEDICARE ADVANTAGE): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
MAGELLAN (BEHAVIORAL HEALTH): Accepted at WFUHS, NCBH and CHC (not applicable to services provided at Davie, LMC, Wilkes and High Point)
MEDCOST: Accepted at all locations
MEDCOST ULTRA: Accepted at WFUHS, NCBH, Davie, LMC, Wilkes and High Point (not applicable at CHC)
OPTUMHEALTH (TRANSPLANTS - APPLICABLE TO NCBH/WFUHS ONLY): Accepted at WFUHS and NCBH (not applicable to services provided at Davie, LMC, CHC, Wilkes and High Point)
PREFERRED CARE OF VA INC: Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
SOUTHERN HEALTH SVCS (COVENTRY-PPO ONLY): Accepted at WFUHS, NCBH, Davie and CHC (not contracted, very low to no volume for LMC, Wilkes and High Point)
TWIN COUNTY (VIRGINIA): Accepted at WFUHS and NCBH (not contracted, very low to no volume for Davie, LMC, CHC, Wilkes and High Point)
UNITED BEHAVIORAL HEALTH: Accepted at WFUHS, NCBH, CHC and High Point (not applicable to services provided at Davie, LMC and Wilkes)
UNITED BEHAVIORAL HEALTH INTENSIVE OUTPATIENT PROGRAM (WFUHS ONLY): Accepted at WFUHS (not applicable for services provided at NCBH, Davie, LMC, CHC, Wilkes and High Point)
UNITED HEALTHCARE: Accepted at all locations
UNITED HEALTHCARE ESSENTIALS ACA/EXCHANGE: Accepted at all locations
UNITED HEALTHCARE MEDICARE: Accepted at all locations
VA CCN: Accepted at all locations
WELLCARE: Accepted at all locations
WELLPATH (COVENTRY): Accepted at all locations
Key
WFUHS - Wake Forest University Health Sciences (professional services)
NCBH - North Carolina Baptist Hospital
LMC - Lexington Medical Center
CHC - Cornerstone Healthcare
Wilkes - Wilkes Regional Medical Center
HPR- High Point Regional
N/A - Not applicable to services provided at facility and/or CHC
NC - Not Contracted, very low to no volume for facility and/or CHC